Assertive Communication. Knowing how to communicate in a clear, objective and efficient way is essential for any type of business and professionals. Therefore, it is considered one of the main pillars of success.
You can be sure that when well crafted, great results will be achieved. Every day. So, understand now what assertive communication is, its great benefits and 10 very simple steps to practice it the right way.
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WHAT IS ASSERTIVE COMMUNICATION 2. ITS BIG AND MAIN BENEFITS 3. HOW TO WORK IT IN 10 VERY SIMPLE STEPS So, let's go!
1. WHAT IS ASSERTIVE COMMUNICATION In short, assertive communication is one that manages to convey information in a very clear, dynamic and respectful way. Simple and straight to the point.
So get the expected and planned results. At the same time, she seeks balance. In this way, it values the transparency of its needs and desires.
Always considering the needs and desires of others as well. In the same way, you will be able to convey what you want in a way that makes other people understand, respect and trust what is being communicated. 2.
ITS BIG AND MAIN BENEFITS Assertive communication causes empathy to be generated and worked on. In short, empathy is the ability to feel and understand what another person feels. In this way, being able to put yourself in that person's place to see and assimilate their perspective in each context in which they are inserted.
In other words, analyzing and understanding other people's point of view within each context in question. Different from what we are used to or conditioned to, for example. Also, if you want to delve even further into empathy, watch our video with everything you need to know about this topic.
To do this, just click on this button above or on the link we leave in the description. In the same way, it is possible to make everyone understand what is being said and communicated. As well as understanding that all points of view of those involved are being considered.
Thus, respect and understanding is generated from all sides. In this way, you can demonstrate your arguments without offending or attacking the other parties involved in the communication. As a result, the behavior trend of those involved will be similar to yours.
And all this still generates credibility. Since transparency, coherence and objectivity were conveyed clearly and with respect. In addition, with assertive communication, it will be possible to reduce or even eliminate possible conflicts that may occur.
Especially because everything that is being communicated is clear, coherent and objective. In this way, each person will know about the paths that need to be followed. As well as their respective responsibilities.
Consequently, this greatly reduces potential stress and headaches. Also creating a healthy and positive work environment. And in the event of a conflict, assertive communication will go a long way in managing these types of issues or situations.
Likewise, overall productivity will increase. Since everyone will know what needs to be done and what is expected of each one. Consequently, motivation will be on the rise as well.
Still, having assertive communication, treating other people in a respectful and fair way, it will be possible to build and exercise your leadership. People will always believe and trust you. We even have a video that shows the 9 main types of leadership.
If you want to find out what your type is, watch this video by clicking above or on the link we leave in the description. 3. HOW TO WORK IT IN 10 VERY SIMPLE STEPS 1.
VALUE YOURSELF First, you need to understand who you really are. Your values, purposes, beliefs, strengths, weaknesses, anyway. This will make you have a coherent and honest self-knowledge.
That way, you will be able to respect yourself above all else. So, have the confidence to fight and work for your rights. As well as being treated with respect and dignity.
2. DEFINE YOUR GOALS Now it's time to identify what needs to be done. As well as outline your goals to achieve what you need.
Once this is done, you will be able to be more confident and express yourself in a clear way. As well as making everyone understand what needs to be done and what is expected of each professional. 3.
UNDERSTAND THE OTHER SIDE In addition, it is very important to understand the point of view and the situation of the other people involved in the communication. This is essential for the message to be received in a more positive way. And that's what we talked about before about empathy.
This is very important to ensure that respect, understanding and understanding is generated in a clear, collaborative and honest way. Also, notice how other people communicate. As well as the way they prefer to be approached.
By doing this, you will be able to show respect to them. What is beneficial to exchange information. At the same time, pay attention to the way each one reacts, speaks, behaves or expresses itself.
This will give you a better foundation to understand how to react to each moment. According to the attitudes of those involved in question. 4.
ALWAYS BE RESPECT Before, during and after communication, be respectful at all times. Understand other people's pains, situations and needs. This will help you not to be unfair to others.
In the same way, people will also notice that you were careful to respect each other's side. By doing this, the feeling of respect will be mutual. 5.
EMOTIONAL INTELLIGENCE In some cases, people may react in a way you didn't expect. For example, aggressively or even indifferently. When this happens, don't respond or react in the same way.
Keep calm and posture and know that you can only control your own feelings and behaviors. That way, as long as you continue to be respectful and not violate the other person's rights, you still have the right to stand up for yourself. Otherwise, there will be many disagreements and conflicts.
Which will be quite negative and will not add anything in your favor. And a subject that can help you a lot in this is working on your Emotional Intelligence. Which basically is the ability to identify our own feelings and those of others, to motivate ourselves and to manage emotions well within ourselves and our relationships.
It is the ability to know how to deal with our own emotions and feelings. And so, manage our relationships well. So, if you want to work your emotional intelligence well, watch our very practical video about it.
Clicking here above or on the link we leave in the description. 6. POSITIVITY Likewise, express your feelings in a positive way.
Even when you are in trouble. Defend your views and what you believe is the best option or solution. However, by acting in a positive way, communication will be much more respectful, constructive and aggregating.
And another practical tip is to exercise nonviolent communication. That works exactly that point. And we also have a video about it if you want to dig deeper.
If you want to watch it, just click on this button above or on the link we leave in the description. 7. MASTER THE SUBJECT For assertive communication to work, it is necessary to master the subject to be discussed before starting the conversation with the other responsible.
This will give you more arguments and foundation when it comes to expressing yourself and working on a very constructive conversation. In the same way, know the words that will be used. Beware of expressions and manners that could be aggressive towards other participants.
8. SPEAK AT THE RIGHT TIME Assertive communication values efficiency. And not by imposition.
So speak at the right time. And in the right place, that are conducive to seeking what you want. For example, instead of talking all the time, which can bore others, speak at the right times.
Especially because if the timing is not right, your message will hardly be absorbed in the right way. At the same time, pay close attention to your body expressions. The way you speak is just as important as the way you speak.
Have good posture, pay attention to everything that is being said, look into each person's eyes, pay attention to the tone of your voice, in short. This helps a lot so that your communication is, in fact, assertive. 9.
KNOW HOW TO SAY “NO” An important point is also knowing how to say “no”. Sometimes this is really difficult. However, knowing how to deny some things or requests is very important to be more assertive.
As we said before, respect and value your limits. Don't accept everything they say if you really don't agree. Doing so will help you better manage your tasks and obligations.
So be more efficient and focus where it matters. However, remember to have respect and consistency always, okay? 10.
ACCEPT CRITICISM AND OPINIONS Another important point is to accept criticism and praise as well. Knowing how to receive feedback, both positive and negative, is essential to always work on your assertive communication. Listen and analyze each opinion about yourself in a humble, constructive and respectful way.
At this point, be consistent and be honest when assimilating feedback. Have them help you prepare even more. EXTRA TIP Finally, never stop evolving.
Study and look for references whenever possible to continue learning and structuring your assertive communication. And here, we are going to recommend two practical possibilities. The first is reading the book “Assertive Communication: What You Need to Know to Improve Your Personal and Professional Relationships”.
It is very practical and easy to read. Therefore, it is highly recommended for explaining how to improve your way of communicating. And the second tip is to watch our video on How to Improve Your Communication.
Which shows very practical and simple tips that will surely change your way of communicating for the better. So, if you want to watch it, just click on this button up here or on the link we leave in the description. Did you see how assertive communication is very important for both our professional and personal lives as well?
Surely, when well crafted, it will always bring many positive results. And yet, naturally, believe me! Also, do you have any other tips for practicing assertive communication?
If so, share it with us in the comments! What's up? Did you like this video?
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ITS BIG AND MAIN BENEFITS 3. HOW TO WORK IT IN 10 VERY SIMPLE STEPS We hope you enjoyed it! And if you want to know more about how to set up and manage your own business, visit our YouTube channel, we have several videos on this subject, ok?
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