do you love your wife yes prove it like what's the metric give me the number that helps me know right because when you met her you didn't love her now you love her right tell me the day the love happened it's an impossible question but it's not that it doesn't exist it's that it's much easier to prove overtime right leadership is the same thing it's about transitions so if you were to if you were to go to the gym is it like exercise right if you go to the gym and you work out and you
come back and you look in the mirror you will see nothing and if you go to the gym the next day and you come back and you look in the mirror you will see nothing right so clearly there's no results can't be measured it must not be effective so we quit right or if you fundamentally believe that this is the right course of action and you stick with it like in a relationship I bought her flowers and I wished her happy birthday and she doesn't let me clearly I'll give up that's not what happens if
you if you believe there's something there you commit yourself to act an act of service you commit yourself to the regime the exercise you can't screw it up you can eat chocolate cake one day you can skip a skip a day or two you know it allows for that but if you stick with it consistently I'm not exactly sure what day but I know you'll start getting into shape I know and the same with the relationship it's not about the events it's not about intensity it's about consistency right you go to the dentist twice a
year your teeth will fall out you have to brush your teeth every day for two minutes what is brushing your day twice a day for two minutes do nothing unless you do it every day twice a day for two men right it's the consistency going to the gym for nine hours does not get you into shape working out every day for 20 minutes gets you into shape so the problem is we treat leadership with intensity we have a two-day off-site we would invite a bunch of speakers we give everybody certificate you're a leader right those
things are like going to the dentist they're very important that good for reminding us or getting us back on track learning new lessons but it's the daily practice of all the monotonous little boring things like brushing your teeth that matter the most she didn't fall in love with you because you remembered her birthday and bought her flowers and Valentine's Day she fell in love with you because when you woke up in the morning you said good morning to her before you checked your phone she fell in love with you because when you went to the
fridge to get yourself a drink you got her one without even asking she fell in love with you because when you had an amazing day at work and she came home and she had a terrible day at work you didn't say yeah yeah yeah but let me tell you about my day you sat and listened to her awful day and you didn't say a thing about your amazing day this is why she fell in love with you I can't tell you exactly what day and it was no specular thing you did it was the accumulation
of all of those little things that she woke up one days and it's as if she pressed a button she goes I love him right leadership is exactly the same there's no event there's no thing I can tell you you have to do that your people will trust you it just doesn't work that way it's then it's an accumulation of lots and lots of little things that anyone by themselves is innocuous and useless literally pointless by themselves people will look at little things that are good leadership practice and say that won't work and you're absolutely
right but if you do it consistently and you do it in combination with lots of other little things like saying good morning to someone that looking in the eye my friend George who's a three-star general in the Marine Corps he says his test for leadership and I love this he goes his test really a good leaders if you ask somebody how their day is going you actually care about the answer the number of times we're walking to a meeting we're rushing we go how are you not good I gotta get to you later I got
him late for a meeting if you ask the question you were standing there and you're listening to the answer it's those little innocuous things that you do over and over and over and over that people will say I love my job not I like my job I like my job means yeah the challenge is great they pay me well I like the people I love my job means I don't want to work anywhere else I don't care how much somebody else was willing to pay me I'm devoted to the people here and I cared desperately
about the people here as if they were my family in business we have colleagues and co-workers in the military they have brothers and sisters that's how they think of each other if you really have a strong corporate culture the people will think of each other like brothers and sisters definitely it's like a family right no brothers and sisters deep love fight but the love doesn't go away bicker the love doesn't go away and I'll fight with my sister but if you threaten my sister you're gonna have to deal with me right we'll fight internally we'll
bicker with each other but nobody's gonna hurt each other and if anything from the outside shows up you got you're looking at a unified front brothers and sisters now how do you create brothers and sisters out of strangers common beliefs common values you know parents in other words executives who care about their children's success who care to raise their children teach them skills discipline them when necessary help them build their self-confidence so that they couldn't go on and achieve something more than you could have ever imagined achieving for yourself that's leadership