hey guys welcome to a more in-depth review on the livein app okay now we're going to go over whether this tool is actually worth using we're going to go over more details compared to our first video so this is more of awesome expanding on that so let's go over what the live an app actually is I'll try my best to make this a Balance review try my very very best but let's start with what it actually is so it markets itself as a tool to combat procrastination and improve a habit so I've actually tried out
this app and but uh you know based on user feedback well it falls significantly short of its promises now while the concept is appealing you know it's basically leveraging CBT inspired methods to inspire and help users with ADHD and other you know mental health struggles well the execu leaves much to be desired right so we're going to go over the breakdown of the ab strength and shortcoming so let's go over the strengths first okay let's try to be balanced let's give it a fair chance so the app had well has good intentions it attempts to
address procrastination and habits with a you know structured approach and some of the daily modules provide you know in some insightful tidbits about habit formation right there's also a compelling marketing so the quiz and targeted ads are effective at drawing users in especially those seeking you know self-improvement Solutions right and while okay there's also the part of refunds and while customer service responsiveness actually varies especially those uh you know uh where some users receive refunds well some don't after dissatisfaction so it depends right well let's go over the weaknesses there's a lot of weaknesses guys
so one is that there is a misleading onboarding process so many users actually report that the qualifying quiz basically produces identical result regardless of the answers for example look at this one this person went and created two profiles they gave the same uh answers and one had high procrastination and the other one where it said they were doing well so basically and not that high but still not a procrastination and some users what they did is they filled in details where it would result in a person with no procrastination at all but it was still
telling them that you are a high procrastinator right so you're getting the same exact results of uh perfect non-prorated person and then the app basically directs you to pay for a plan okay this basically undermines the trust in the app's credibility it's also limited feature so the app is often described as a glorified to-do list and mood tracker right with it has little tangible value behind or you know beyond what the free Alternatives actually provide there's a lot of free Alternatives you can go and look at and users actually expect more you know robust tools
and personalizations especially if you have to pay they have excessive upselling guys really really excessive so for example here uh they give you ads for upsells before you actually get access to real content and and if you're paying $29 a month for example you should be getting those upsells actually included right but they still have even more upsells going on right that's not really good and they have a premium price so they have for example like $29 a month or $50 for three months and the app basically bombards users with ads for additional features which
most people of course they feel that it should be included in the base subscription right and then there's also numerous reviews that actually highlight how difficult it is to actually go ahead and cancel right with subscription management including unauthorized payment attempts and a lack of clear cancellation options for example this person went ahead and paid with PayPal right and what happened is they tried to charge them a different amount than what they were actually what they actually thought they were paying for right and this is just one of the persons there was another person as
well if I can Fin and show you what happened to this person so they paid for a lifetime membership right a lifetime charge was made and then once well for example a oneoff payment for 3 months so this is the 3mon person they paid for oneoff payment just 3 months then before these 3 months even ended they tried to charge them okay for another basically the subscription to continue when it was just a onetime payment there's not a recurring subscription right so things like this happen and there's also poor customer support and responses to inquiries
are slow the support team often pushes users towards more upsells rather than actually resolving the issues for you and there's also predatory practices so there's features like you know count D timer so they try to count you down to you know lock in deals and vague descriptions of what the app actually does and which are seen as you know a high pressure sales tactic which targets vulnerable users now this app is made for these vulnerable users so they're basically you know prying on these people's insecurities and pushing on to you know these predatory tactics on
such people which is not a good thing okay and if we look at some notable reviews you'll notice that for example I mentioned this one this rded user basically took the qualifying quiz twice one honestly and one intentionally perfect answers and received basically identical High procrastination results Bas basically means that the process is a complete you know lie right let's put that lightly it's compl compl lie and another reviewer actually shared that the app's daily modules consist of brief readings and there actually lacks depth right and practicality basically they said it's a scam right and
another person for example this one I mentioned this one they experienced unauthorized payment attempts after purchasing a 3month plan despite being told it was a one-time payment and their B their Bank actually went ahead and flagged the charge as suspicious and there's also many other users that Express frustration with the app's predatory you know targeting of ADHD and mental health communities basically exploiting their impulsivity and Desperation for Solutions and before I end this I would say there's room for improvement for them so we'll give them a chance so they can be more transparent they need
to clearly outline the apps features and deliverables before requiring payment users should know what exactly they're paying for there also needs to be some enhanced features okay they need to incorporate actionable tools like for example timers reminders or you know gam uh gamified Habit trackers to make the app worth its cost right look at this cost now there also needs to be some genuine personalization they need to improve the quiz to tailor cont content to individual needs and solutions so many people are just receiving the same sort of quizzes and they also needs to be
improved customer support they need to provide faster responses and simplify the cancellation process to basically rebuild trust and they also need to do some ethical marketing they need to ditch these fake uh tactics like those manipulation tactics where they do fake urgency and ambiguous promises right and of course course in conclusion I would say that the app you know the live an app actually has potential but it's not ready for prime time you know while it might help users that are looking for basic haboc tracking tools okay it's high cost it's you know misleading practices
and a lack of substantial features basically makes it a poor choice for most so many users would benefit more from the free Alternatives you know there's also very good and free tools there's also well-reviewed apps for example there's todoist there's habitica there is you know even other traditional CBT workbooks right so until livean actually under goes significant improvements I would say guys proceed with caution so anyways guys I hope you appreciate this brutal truth review completely honest and if you do guys consider smashing that like button as well as subscribing to Your solution and I'll
see you in the next video
