How to Talk to Patients (Mastering Doctor-Patient Conversations)

Did you know that up to 70% of medical errors are linked to communication breakdowns between healthc care providers and patients this highlights the critical importance of proficiency in medical English to ensure patient safety and effective Healthcare delivery that's why today's lesson focuses on doctor patient conversations providing you with practical dialogues filled with Essential Medical English phrases and Vocabulary welcome to learning English Pro the ch dedicated to helping nurses doctors and healthcare workers enhance their medical English skills in today's lesson we'll cover various scenarios you might encounter in a medical setting enriching your ability to communicate

effectively with patients if you're a student member of the channel you can download the PDF guide which includes transcripts for all conversations if you'd like to join student membership You can do so by clicking the link in the video description let's start listening to the conversations you'll hear each conversation twice how are you doing today what brings you in hi Dr Jones I'm here because I think I sprained my ankle during soccer practice yesterday I see can you tell me what happened sure I was running for the ball And I stepped on someone's foot my

ankle twisted and I felt this sharp pain it started swelling almost IM immediately that sounds painful have you been able to put any weight on it since then not really it hurts a lot when I try to stand walk I've been icing it and keeping it elevated though that's good I'll take a closer look let me know if anything hurts while I examine it does this hurt when I press here yeah that's really Sore all right it looks like a sprain I don't think anything is broken but I'll recommend an x-ray to be sure in

the meantime keep icing it and avoid putting weight on it I'll also give you a wrap to stabilize The Joint okay how long will it take to heal usually mild sprains heal in a couple of weeks but more severe ones can take a month or longer rest is key after the swelling goes down we can discuss exercises to strengthen your ankle got It thanks Dr Jones how are you doing today what brings you in hi Dr Jones I'm here because I think I sprained my ankle during soccer practice yesterday I see can you tell me

what happened sure I was running for the ball and I stepped on someone's foot my ankle twisted and I felt this sharp pain it started swelling almost immediately that sounds painful have you been able to put any weight on it since Then not really it hurts a lot when I try to stand or walk I've been icing it and keeping it elevated though that's good I'll take a closer look let me know if anything hurts while I examine it does this hurt when I press here yeah that's really sore all right it looks like a

sprain I don't think anything is broken but I'll recommend an x-ray to be sure in the mean time keep icing it and avoid putting weight on it I'll also give you A wrap to stabilize the joint okay how long will it take to heal usually mild sprains heal in a couple of weeks but more severe ones can take a month or longer rest is key after the swelling goes down we can discuss exercises to strengthen your ankle got it thanks Dr Jones how are you feeling today what seems to be the problem hello Dr Jones

I've been having these really bad headaches for the past couple of weeks They've been getting worse and I'm starting to worry I see can you describe the headaches are they sharp throbbing or dull they're mostly throbbing and sometimes it feels like there's pressure behind my eyes it's usually on one side of my head have you noticed if anything triggers them or makes them worse well they tend to get worse in the afternoons I work on a computer all day so I Thought maybe that's the problem but even on weekends they don't go away completely have

you experienced any other symptoms like nausea vision changes or sensitivity to light Yes actually sometimes the light feels really harsh and I felt nauseous a couple of times it sounds like you could be experiencing migraines I'll do a quick examination to rule out other possibilities but we may need to explore Treatment options for migraines in the meantime try to take regular breaks from your screen and stay hydrated all right is there anything else I should do I'll prescribe some medication to help manage the pain and discuss other preventative measures depending on how things progress let's

schedule a followup in a couple of weeks to see how you're doing how are you feeling today what seems to Be the problem hello Dr Jones I've been having these really bad headaches for the past couple of weeks they've been getting worse and I'm starting to worry I see can you describe the headaches are they sharp throbbing or dull they're mostly throbbing and sometimes it feels like there's pressure behind my eyes it's usually on one side of my head have you noticed if anything triggers them or makes them worse well they tend To get worse

in the afternoons I work on a computer all day so I thought maybe that's the problem but even on weekends they don't go away completely have you experienced any other symptoms like nausea vision changes or sensitivity to light Yes actually sometimes the light feels really harsh and I've felt nauseous a couple of times it sounds like you could be experiencing migraines I'll do a quick examination to Rule out other possibilities but we may need to explore treatment options for migraines in the meantime try to take regular breaks from your screen and stay hydrated all right

is there anything else I should do I'll prescribe some medication to help manage the pain and discuss other preventative measures depending on how things progress let's schedule a followup in a couple of weeks to see how you're Doing good afternoon what seems to be the trouble today good afternoon Dr Jones I've been feeling short of breath lately even when I'm just walking around the house I see when did you first notice this shortness of breath it started about 2 weeks ago at first I thought it it was just because I was tired but it hasn't

gone away have you had any other symptoms like chest pain coughing or swelling in Your legs or ankles yes I've had a bit of a cough and my ankles have been swelling more than usual no chest pain though thank you for letting me know do you have a history of heart or lung problems I was told I have high blood pressure a few years ago and I used to smoke when I was younger but I quit about 20 years ago all right this could be related to your heart or lungs so we'll need to run

Some tests I'll start with a physical exam and order an X-ray and some blood work depending on the results we may need to do further tests like an echocardiogram okay Dr Jones should I be worried it's good that you came in we'll figure out what's going on and make sure you get the right treatment in the meantime try to rest and avoid overexerting yourself good afternoon what seems to be the trouble today good afternoon Dr Jones I've been feeling short of breath lately even when I'm just walking around the house I see when did you

first notice this shortness of breath it started about 2 weeks ago at first I thought it was just because I was tired but it hasn't gone away have you had any other symptoms like chest pain coughing or swelling in your legs or ankles yes I've had a bit of a cough and My ankles have been swelling more than usual no chest pain though thank you for letting me know do you have a history of heart or lung problems I was told I have high blood pressure a few years ago and I used to smoke when

I was younger but I quit about 20 years ago all right this could be related to your heart or lungs so we'll need to run some tests I'll start with a physical exam and order an X-ray and some blood work depending on the results we may Need to do further tests like an echocardiogram should I be worried it's good that you came in we'll figure out what's going on and make sure you get the right treatment in the meantime try to rest and avoid overexerting yourself hi there how are you feeling today hi Dr Jones

I've been I've been feeling really sick my throat hurts a lot and I've had a fever for the past Couple of days I'm sorry to hear that have you noticed any other symptoms like a cough runny nose or body aches not really a cough but I feel really tired and my neck feels kind of swollen all right let me take a look at your throat open wide and say ah H your throat looks very red and your tonsils are swollen do you have trouble swallowing yeah it hurts a lot to Swallow especially when I eat

or drink have you been around anyone who was sick recently my little sister was sick last week she had a sore throat too but she got better after a couple of days this might be strep throat or another infection I'll do a quick throat swab to check for strep in the meantime make sure to rest drink plenty of fluids and avoid sharing utensils or drinks with anyone else okay will I need antibiotics if the test comes back Positive for strep yes I'll prescribe antibiotics if not we'll manage the symptoms and monitor your recovery I'll call

you as soon as we get the results hi there how are you feeling today hi Dr Jones I've been feeling really sick my throat hurts a lot and I've had a fever for the past couple of days I'm sorry to hear that have you noticed any other symptoms like a cough runny nose or body Aches not really a cough but I feel really tired and my neck feels kind of swollen all right let me take a look at your throat open wide and say ah hm your throat looks very red and your tonsils are swollen

do you have trouble swallowing yeah it hurts a lot to swallow especially when I eat or drink have you been around anyone who was sick recently my little sister was sick last week she had a sore throat too but she got better after a couple of Days this might be strep throat or another infection I'll do a quick throat swab to check for strep in in the meantime make sure to rest drink plenty of fluids and avoid sharing utensils or drinks with anyone else okay will I need antibiotics if the test comes back positive for

strep yes I'll prescribe antibiotics if not we'll manage the symptoms and monitor your recovery I'll call you as soon as we get the results hello what brings you in Today hi Dr Jones I've got this rash that started a few days ago and it's really itchy it seems to be spreading I see can you show me where the rash is sure it started on my arms but now it's on my neck and a little on my back too have you tried any new products recently like soaps lotions or laundry detergents yeah I switched to a

new body wash last week I thought it smelled nice but now I'm Wondering if it's the problem it's possible have you had any other symptoms like a fever or swelling no fever but the skin feels really dry and scratching makes it worse all right this looks like it could be an allergic reaction or contact dermatitis I recommend stopping the new body wash immediately I'll prescribe a topical cream to help reduce the itching and inflammation okay how long will it take To clear up if you avoid the irritant and use the cream it should start improving

in a few days if it doesn't get better or gets worse come back and we'll explore other causes also keep your skin moisturized and avoid scratching as much as you can got it thanks Dr Jones hello what brings you in today hi Dr Jones I've got this rash that started a few days ago and it's really itchy it seems to be Spreading I see can you show me where the rash is sure it started on my arms but now it's on my neck and a little on my back too have you tried any new products

recently like soaps lotions or laundry detergents yeah I switched to a new body wash last week I thought it smelled nice but now I'm wondering if it's the problem it's possible have you had any other symptoms like a fever or swelling no fever but the skin feels really dry And scratching makes it worse all right this looks like it could be an allergic reaction or contact dermatitis I recommend stopping the new body wash immediately I'll prescribe a topical cream to help reduce the itching and inflammation okay how long will it take to clear up if

you avoid the irritant and use the cream it should start improving in a few days if it doesn't get better or gets Worse come back and we'll explore other causes also keep your skin moisturized and avoid scratching as much as you can got it thanks Dr Jones next let's move on and listen to some nurse conversations in a hospital session how's the assessment going for the patient in room 312 it's coming along well her vital signs are stable but her oxygen saturation dipped slightly overnight what's her current oxygen Level it's at 92% on room air

this morning but she was at 89% when I checked during the night shift that's a concern have we ruled out any respiratory complications yes her lungs are clear on oscilation but I flagged the respiratory therapist to evaluate her further good call what about her fluid intake and output balance she's slightly positive she had 1,800 mL of intake and 1,500 ml output in the last 24 hours no Signs of Edema though that's reassuring did you manage to update her electronic health record yes I've documented her overnight changes added a note about the oxygen levels and charted

her morning vitals perfect let's make sure the attending physician reviews her chart during rounds already done I left a note for Dr Patel with the details from the night shift excellent has she mentioned any Discomfort or changes in symptoms she did report mild fatigue but denied chest pain or shortness of breath I'll monitor her energy levels throughout the day good let's also review her lab results from this morning any updates yet not yet I'll check the system and notify you once the results are in her CBC and electrolytes were normal yesterday so I'm not expecting

major changes Sounds like we're covering all bases let's regroup before rounds to ensure we're aligned Absolutely I'll prepare a summary of her progress for the team thanks you're doing a great job managing her care how's the assessment going for the patient in room 312 it's coming along well her vital signs are stable but her oxygen Satur dipped slightly overnight what's her current oxygen Level it's at 92% on room a this morning but she was at 89% when I checked during the night shift that's a concern have we ruled out any respiratory complications yes her lungs

are clear on oscilation but I flagged the respiratory therapist to evaluate her further good call what about her fluid intake and an output balance she's slightly positive she had 1,800 mL of intake and 1,500 millit output in the Last 24 hours no signs of Edema though that's reassuring did you manag to update her electronic health record yes I've documented her overnight changes added a note about the oxygen levels and charted her morning vitals perfect let's make sure the attending physic reviews her chart during rounds already done I left a note for doct Patel with the

details from the night shift excellent has she mentioned any Discomfort or changes in symptoms she did report mild fatigue but denied chest pain or shortness of breath I'll monitor her energy levels throughout the day good let's also review her lab results from this morning any updates yet not yet I'll check the system and notify you once the results are in her CBC and electrolytes were normal yesterday so I'm not expecting major changes sounds like we're covering all Bases let's regroup before rounds to ensure we're aligned Absolutely I'll prepare a summary of her progress for the

team thanks you're doing a great job managing her care how's the patient in Room 205 responding to her new medication she's tolerating it well so far but she did mention some mild NAIA after her morning dose was she premedicated for nausea before the dose yes we gave her unitron As prescribed and it seemed to help she hasn't vomited but we're monitoring closely good have you completed the medication reconciliation yes I reviewed her home medications with the pharmacist and we've updated her medication list in the eh ear that's excellent any signs of adverse reaction so far

none other than the mild nausea her vitals are stable and there's no indication of an allergic reaction or other Issues what about her lab work have her liver and kidney functions been checked yes her lfts and creatinine levels were reviewed this morning both are within normal limits so no concerns there perfect have you educated her about the potential side effects of the medication yes we went over the common side effects during rounds I also provided a handout with instructions on what to watch for great let's ensure she's drinking Plenty of fluids to stay hydrated has

she been eating well her appetite is slightly reduced but she's managing small meals I've requested a consult with the dietitian just in case good idea let's keep a close close eye on her intake and output today update me if anything changes we'll do I'll check in with her again after lunch and reassess her symptoms thanks you're handling this really Well how's the patient in Room 205 responding to her new medication she's tolerating it well so far but she did mention some mild nausea after her morning dose was she premedicated for nausea for the dose yes

we gave her unitron as prescribed and it seemed to help she hasn't vomited but we're monitoring closely good have you completed the medication reconciliation yes I reviewed her home Medications with the pharmacist and we've updated her medication list in the eh ear that's excellent any signs of adverse reaction so far none other than the mild nausea her vitals are stable and there's no indication of an allergic reaction or other issues what about her lab work have her liver and kidney functions been checked yes her lfts and creatinine levels were reviewed this morning both are within

normal limits so no concerns There perfect have you educated her about the potential side effects of the medication yes we went over the common side effects during rounds I also provided a handout with instructions on what to watch for great let's ensure she's drinking plenty of fluids to stay hydrated has she been eating well her appetite is slightly reduced but she's managing small meals I've requested a consult with the dietitian just in Case good idea let's keep a close eye on her intake and output today update me if anything changes we'll do I'll check in

with her again after lunch and reassess her symptoms thanks you're handling this really well have you finished prepping the patient in room 403 for surgery almost I've reviewed the checklist and confirmed that the consent form has been signed good have all preoperative tests Been completed yes the blood work and chest x-ray results are in and everything looks within normal limits great what about the patient's fasting status she's been fasting since midnight and her last fluid intake was at 10 p.m. as per protocol perfect have you verified the surgical site marking yes the surgeon marked the

site During rounds this morning I double checked it just now excellent what's the plan for post-operative pain management the anesthesiologist has ordered a PCA pump for immediate posttop pain control and will reassess her needs in recovery good has the patient voiced any concerns or questions she's a little anxious but understands the procedure well I provided reassurance and reminded her about the anesthesia team's Involvement that's important let's make sure her IV line is patent before transport it's already checked and functioning I've also ensured her chart and medication orders are ready to go perfect let's notify the

O team that she's ready I'll call them now and arrange for transport thanks for being thorough it looks like we're all set have you finished prepping the patient in room 403 for surgery almost I've reviewed the checklist and confirmed that the consent form has been signed good have all preoperative tests been completed yes the blood work and chest x-ray results are in and everything looks with within normal limits great what about the patient's fasting status she's been fasting since midnight and her last fluid intake was at 10 p.m. as per protocol perfect have you verified

the Surgical site marking yes the surgeon marked the site during rounds this morning I double checked it just now excellent what's the plan for post-operative pain management the anesthesiologist has ordered a PCA pump pump for immediate posttop pain control and will reassess her needs in recovery good has the patient voiced any concerns or questions she's a little anxious but understands the procedure Well I provided reassurance and reminded her about the anesthesia team's involvement that's important let's make sure her IV line is patent before transport it's already checked and functioning I've also ensured her chart and

medication orders are ready to go perfect let's notify the O team that she's ready I'll call them now and arrange for transport thanks for being thorough it looks like we're all Set how's the patient in room 216 doing after surgery she's stable overall but she's experiencing mild hypotension what's her blood pressure reading it's 885 6 her heart rate is compensating at 96 beats per minute has she received IV fluids yes she's on a normal saline bolus we started 500 mL and I'm monitoring her response good any signs of bleeding at the surgical site no active

bleeding and The dressing is intact her drainage output is within the expected range excellent how's her pain level she rated her pain as a 4 out of 10 I've administered her PRN dose of morphine and she says it's helping great have you updated the surgical team yes I paged the surgeon about the hypotension and he's advised continuing fluid resuscitation and rechecking vitals in 30 minutes that's a good plan are her Labs back yet her Hemoglobin is stable at 12.5 G per dilit and her electrolytes look fine no indications of further concerns perfect let's keep monitoring

her closely and notify me if her condition changes we'll do I'll reassess her vitals in 15 minutes and let you know thanks you're doing a great job handling this how's the patient in room 216 doing after surgery she's stable overall but she's experiencing mild Hypotension what's her blood pressure reading it's 8856 her heart rate is compensating at 96 beats per minute has she received IV fluids yes she's on a normal saline bolus we started 500 M and I'm monitoring her response good any signs of bleeding at the surgical site no active bleeding and the dressing

is intact her drainage output is is within the expected Range excellent how's her pain level she rated her pain as a 4 out of 10 I've administered her PRN dose of morphine and she says it's helping great have you updated the surgical team yes I page the surgeon about the hypotension and he's advised continuing fluid resuscitation and rechecking vitals in 30 minutes that's a good plan are her Labs back yet her hemoglobin is stable at 12.5 G per D and her electrolytes look fine no Indications of further concerns perfect let's keep monitoring her closely and

notify me if her condition changes we'll do I'll reassess her vitals in 15 minutes and let you know thanks you're doing a great job handling this is the patient in room 308 ready for discharge today yes I've reviewed his discharge summary and finalized his medication reconciliation good has he been given Instructions for his home care I've gone over the wound care protocol with him and his family they understand how to keep the site clean and when to call the clinic if there are any issues excellent what about his follow-up appointments those are scheduled he'll see

his primary care physician in 1 week and the surgeon in two weeks weeks I've also provided the contact information in case he needs to reschedule great did you confirm his Transportation Arrangements yes his family will be picking him up at noon they've already confirmed their arrival time good any last minute concerns from the patient he asked about his pain medication schedule I explained the dosing and emphasize the importance of taking it only as prescribed perfect have you updated his chart with all the discharge details everything is documented including the education points and verification of Understanding

excellent let's ensure the discharge checklist is complete before he leaves it's all done I'll double check everything before notifying the care team sounds good thanks for managing this so smoothly is the patient in room 30 ready for discharge today yes I've reviewed his discharge summary and finalized his medication reconciliation good has he been given instructions for his home care I've gone Over the wound care protocol with him and his family they understand how to keep the site clean and when to call the clinic if there are any issues excellent what about his follow-up appointments those

are scheduled he'll see his primary care physician in one week and the surgeon in two weeks I've also provided the contact information in case he needs to reschedule great did you confirm his Transportation Arrangements yes his family will be picking him up at noon they've already confirmed their arrival time good any last minute concerns from the patient he asked about his pain medication schedule I explained the dosing and emphasize the importance of taking it only as prescribed perfect have you updated chart with all the discharge details everything is documented including the education points and verification

of Understanding excellent let's ensure the discharge checklist is complete before he leaves it's all done I'll double check everything before notifying the care team sounds good thanks for managing this so smoothly hello and welcome to learning English Pro I'm jar your online English teacher and today we're diving into the ultimate guide for nurses 500 essential phrases to help you communicate confidently in any healthc care setting In this master class I brought together seven lessons covering everything from everyday patient care and emergency situations to mental health support and delivering difficult news for my student members there's

an exclusive PDF guide with all 500 phrases ready for download on the community tab if you'd like to join as a member and get access to the guide early video releases and so much more you'll find a link in the video description below thanks for being here With me at learning English Pro let's dive into our first lesson and make your nursing communication clearer compassionate and confident I'm delighted to bring you this English lesson where you'll learn 100 English phrases for nursing in this lesson we'll cover 100 useful phrases divided into topics such as patient

admission taking Vital Signs medication administration patient care wound care patient education communication with Doctors emergency situations and discharge instructions these phrases will help you navigate various scenarios with confidence and Clarity and our first topic is patient admission Welcome to our facility how are you feeling today Welcome to our facility how are you feeling today can you please fill out this form can you please fill out this form do you have any Allergies do you have any allergies what brings you here today what brings you here today can you describe your symptoms can you describe your

symptoms do you have any existing medical conditions do you have any existing medical conditions are you currently taking any [Music] medications are you currently taking any Medications have you been hospitalized before have you been hospitalized before we need to take your Vital Signs we need to take your Vital Signs please provide a sample of your urine please provide a sample of your urine well done that's 10 phrases learned already for the world of nursing next up let's take a look at some phrases relating to taking a patient's vital Signs I need to take your blood

pressure I need to take your blood pressure please roll up your sleeve please roll up your sleeve I'm going to check your temperature I'm going to check your temperature let me measure your pulse let me measure your pulse I need to listen to your heart and lungs I need to listen to your heart and lungs please breathe in and out Slowly please breathe in and out slowly your vital signs are normal your vital signs are normal your blood pressure is a bit High your blood pressure is a bit High your temperature is elevated your temperature

is elevated I need to record your oxygen levels I need to record your oxygen levels now it's time to move on to our third topic which is medication Administration it's time for your Medication it's time for your medication have you taken this medication before have you taken this medication before please take this pill with water please take this pill with water do you have any difficulty swallowing pills do you have any difficulty swallowing pills this injection Might Sting a bit this injection Might Sting a Bit I'll need to give you an IV I'll need to

give you an IV are you experiencing any side effects are you experiencing any side effects this medication should help with your pain this medication should help with your pain make sure to take this with food make sure to take this with food let me know if you feel any discomfort let me know if you feel any Discomfort it's time to move on to our next topic which is patient care how are you feeling today how are you feeling today do you need help with anything do you need help with anything are you in any pain

are you in any pain can you rate your pain on a scale from 1 to 10 can you rate your pain on a scale from 1 to 10 let me help you sit up let me help you sit up I will assist you to the bathroom I will assist you to the bathroom do you need help changing your clothes do you need help changing your clothes let me adjust your pillow let me adjust your pillow would you like a blanket would you like a blanket can I get you anything to Drink can I get you

anything to drink we are already on our fifth t topic wound care I need to change your dressing I need to change your dressing this might hurt a little this might hurt a little I'm going to clean the wound now I'm going to clean the wound now we need to keep this area dry we need to keep this area dry please try not to touch the Wound please try not to touch the wound the wound is healing nicely the wound is healing nicely I'm going to apply some antibiotic ointment I'm going to apply some antibiotic

ointment [Music] you may feel a bit of pressure you may feel a bit of pressure I will bandage this up for you I will bandage this up for You let me know if it starts bleeding again let me know if it starts bleeding again we are halfway through our English lesson on phrases for nurses next up our topic is patient education it's important to take your medications as prescribed it's important to take your medications as prescribed you need to follow a low sodium diet you need to follow a low sodium diet regular exercise is beneficial

for Your health regular exercise is beneficial for your health make sure to stay [Music] hydrated make sure to stay hydrated here's how to manage your condition at home here's how to manage your condition at home always wash your hands before eating always wash your hands before eating avoid smoking and excessive alcohol [Music] consumption avoid smoking and excessive alcohol [Music] consumption monitor your blood sugar levels regularly monitor your blood sugar levels regularly this pamphlet contains useful information this pamphlet contains useful information if you have any questions Don't hesitate to ask if you have any questions don't

hesitate to ask our seventh topic is communication with doctors I need to update the doctor on your condition I need to to update the doctor on your condition the doctor will be in to see you shortly the doctor will be in to see you shortly Let me check with the doctor about that let me check with the doctor about that the doctor has prescribed a new medication for you the doctor has prescribed a new medication for you I need to report this symptom to the doctor I need to report this symptom to the doctor the

duck doctor has ordered some tests the doctor has ordered some tests I will consult with the doctor About your treatment I will consult with the doctor about your treatment the doctor has requested a follow-up appointment the doctor has requested a follow-up appointment I'll inform the doctor about your pain I'll inform the doctor about your pain the doctor will review your test results the doctor will review your test result results in our next topic we will take a Look at phrases you can use in an emergency situation we need to act quickly we need to act

quickly stay calm we are here to help stay calm we are here to help call for emergency assistance call for emergency assistance I need to check your Vital Signs immediately I need to check your Vital Signs immediately Please follow my instructions please follow my instructions are you experiencing chest pain are you experiencing chest [Music] pain we need to start CPR we need to start CPR the defibrator is on its way the defibrator is on its way I need to stabilize you before the doctor Arrives I need to stabilize you before the doctor arrives you are

in good hands you are in good hands let's move on to our penultimate topic discharge instructions you are ready to be discharged you are ready to be discharged here are your discharge papers here are your discharge papers [Music] make sure to follow up with your primary Care [Music] physician make sure to follow up with your primary care [Music] physician these are your home care instructions these are your home care [Music] instructions take your medication as directed take your medication as directed Schedule a followup appointment schedule a follow-up appointment if you experience any complications contact us

immediately If you experience any complications contact us immediately keep the wound clean and dry keep the wound clean and dry ey avoid strenuous activities avoid strenuous activities thank you for choosing our fac Facility thank you for choosing our facility it's time to move on to our final topic for this lesson General courtesy how can I assist you today how can I assist you today please let me know if you need anything please let me know if you need anything I'm here to help you I'm here to help you your comfort is our priority your comfort

is our PR Priority thank you for your patience thank you for your patience I appreciate your cooperation I appreciate your cooperation we aim to provide the best care possible we aim to provide the best care possible feel free to ask any questions feel free to ask any questions I will be with you shortly I will be with you shortly Have a great day have a great day well done you've learned a hundred new phrases these phrases should help nurses in their daily interactions and ensure clear effective communication with patients doctors and other healthc Care staff

today's lesson is 100 English phrases for nurses in emergency situations in this video I'll walk you Through key phrases you need to communicate effectively in high pressure medical settings whether you're triaging patients stabilizing them or working with your medical team let's get started on our 100 100 essential phrases for nurses in emergency situations in an emergency one of the first things a nurse must do is assess the severity of a patient's condition these phrases will help you triage patients quickly and Efficiently what is your name and date of birth you can use this question to

establish basic patient information what seems to be the problem this is a direct way to ask the patient why they're seeking Emergency Care are you in any pain right now where does it hurt this phrase can be important for identifying areas of pain on a scale of 1 to 10 how severe is Your pain we say this to assess the intensity of pain which helps to prioritize treatment when did the symptoms start knowing the timeline is crucial for diagnosing the urgency of the condition is this the first time this has happened this helps understand if

it's a recurring issue or a new event are you allergic to any medications Allergies are considered critical information when planning treatment are you taking any medications currently this question helps avoid drug interactions during treatment have you experienced this kind of pain before identifying patterns can assist with diagnosis I'm going to take your Vital Signs this is basic communication when starting an initial Assessment once the assessment is complete stabilizing the patient is the next critical step here are key phrases for communicating with the patient and team during stabilization I'm going to give you some oxygen to

help with your breathing we need to start an IV to administer fluids we need to start an IV to administer medications please stay still while we Put on the neck brace this phrase is useful when dealing with spinal injuries or trauma patients I'm going to elevate your legs to improve blood flow you're doing great try to take slow deep breaths this phrase is great for offering reassurance to a panicked patient we need to monitor your heart rate closely I'm going to check your blood Pressure now let us know if the pain gets worse this phrase

encourages communication about any changes in pain levels we're going to move you to a more comfortable position this phrase can help keep the patient calm during movement stay with us you're in good hands this phrase can offer emotional support during a critical Moment clear communication with the medical team is essential to providing effective care here are phrases that nurses use to communicate with doctors and other Health Care Professionals in emergency situations the patient is experiencing severe chest pain we need to order an urgent EKG the patient is hypotensive blood pressure is 85 over 50 we're

prepping the patient for Intubation could you assist with starting the IV I've administered 2 mg of morphine for pain the patient has a history of asthma we need to monitor their breathing closely can we arrange for a portable x-ray the patient's oxygen saturation is dropping let's get the crash cart ready just in case in case of cardiac arrest fast and clear communication is vital these Phrases are useful for communicating with your team when a patient's heart stops we have a cold blue in room three this is the emergency alert for cardiac arrest begin CPR immediately

get the defibrillator charging to 200 jewles clear check for a pulse administer epinephrine 1 mgram continue chest compressions switch every 2 Minutes I'm going to secure the airway let's check the heart rhythm again we have a pulse when a patient is struggling to breathe nurses need to act quickly and communicate clearly these phrases will help you manage respiratory distress I'm going to put you on oxygen to help your breathing we can say this phrase to offer reassurance to the patient while applying oxygen take slow deep breaths for me With this phrase We Are coaching the

patient to control their breathing I'm going to check your oxygen levels now it's it's important to keep the patient informed we need to start Nebulizer treatment let me know if it's harder to breathe I'm adjusting the oxygen flow rate we need to prepare for our intubation I'm going to take a blood gas sample a blood gas sample is used to Assess the patients oxygen and carbon dioxide levels the patient is cyanotic we need to act quickly cyanotic is the blue discoloration on skin due to lack of oxygen we're getting you into a comfortable position to

help your breathing you can use this phrase with a patient to let them know you're repositioning them to alleviate dist stress trauma patients require quick thinking and clear instructions these Are key phrases for managing traumatic injuries where does it hurt the most we use this question for identifying the primary sight of trauma we need to stabilize the fracture before moving I'm applying pressure to the wound to stop bleeding by using this phrase you are communicating the wound care steps we're going to roll you over carefully with this phrase you're Preparing a patient for movement we

need to immobilize the neck to prevent further injury this phrase is useful for when you're dealing with a spinal trauma the patient is losing a lot of blood let's start a transfusion this is something you might say to a colleague to initiate the life-saving treatment I'm going to apply a tourniquet a tourniquet can be used in Cases of severe bleeding we need to monitor for signs of shock is there any numbness or tingling in your limbs this question to a patient can help identify nerve damage we'll be taking you for an x-ray to check for

fractures during emergencies nurses often need to communicate with family members who are anxious or frightened it's important to be clear calm and compassionate when Delivering updates your loved one is stable at the moment and we are closely monitoring their condition this phrase offers reassurance to family members while giving them an update we're doing everything we can can to help them with this phrase you're offering Comfort during critical moments it's a critical situation but they are receiving the best possible care this is a balanced way to Acknowledge the seriousness of a situation while offering reassurance we

will let you know as soon as there's any change in their condition this is letting the family know that they'll be informed of updates I understand this is very difficult and I'm here to answer any questions you may have with this phrase you're providing emotional support and encouraging dialogue the doctor will speak with you Shortly to give you a more detailed update they are responding well to the treatment so far with this phrase you are sharing positive news we are going to run some tests to better understand their condition please wait here and I'll come

back with more information as soon as I have it with this phrase you're guiding the family on where to stay during the process I know this is overwhelming but we are doing everything we Can with this phrase you're acknowledging the family's emotions while offering reassurance administering medications and managing IVs is a critical part of emergency care it's important for nurses to explain these procedures clearly directly to patients I'm going to start an IV to give you fluids I'm going to start an IV to give you medication this medication should help Ease your pain we're going

to give you some antibiotics through the IV please keep your arms still while I insert the needle let me know if you feel any discomfort the IV fluids will help stabilize your condition I'm administering the pain relief now and it should start working shortly can I check your IV site to make sure Everything looks good I'm going to switch your IV to a different medication you may feel a bit of a sting let me know if it becomes painful nurses May encounter patients in Mental Health crisis requiring them to deescalate situations and provide calm reassurance

here are ESS essential phrases to handle these sensitive scenarios you're safe here we're here to help you with this phrase you're Reassuring the patient that they are in a safe environment can you tell me how you're feeling right now in a difficult situation it's important to open up communication to better understand the patient's mental state try to take some deep breaths and focus on calming down with this sentence you're guiding the patient through calming techniques I understand that you're Upset but we need to work together to help you feel better with this phrase we're acknowledging

the patient's emotions while offering a path forward we're going to do our best to make you feel comfortable this phrase is great for offering support support and reassurance is there anyone you'd like to talk to or contact it's important to provide the option for the patient to reach out to Someone I'm going to stay with you until things feel more manageable with this phrase you're offering your physical presence for reassurance would you like to tell me what's been bothering you with this question you're encouraging the patient to open up up about their feelings we're here

to listen and support you you're not alone with this sentence you're providing emotional support and Validation let's focus on getting you the help you need this positive phrase helps by directing the patient attention towards positive actions after an emergency situation has stabilized nurses often need to provide after care and discharge instructions to patients these phrases will help you guide patients through the next steps you're stable now but we'll need To keep monitoring you for a little longer this phrase helps explain the need for continued observation you'll need to rest and follow these instructions carefully once

you're home this phrase outlines post dischar charge care please take these medications as prescribed and let us know if you experience any side effects with this phrase you're providing medication guidance and Support here's a followup appointment for you to check in with your doctor it's important to schedule the patient for the next steps in care avoid heavy lifting or strenuous activity for the next few few days this is common discharge advice for certain conditions you can go home once the doctor clears you with this phrase you're letting the patient know what to expect before Discharge

If you experience any of these symptoms again come back immediately this statement provides emergency readmit instructions we'll give you a summ of your treatment and instructions to take home this phrase covers explaining post care paperwork make sure you drink plenty of fluids and get lots of rest this phrase offers more basic after care Tips you're all set take care and let us know if you need anything this phrase can be your final discharge communication with a patient and that's it for today's lesson on 100 key phrases for nurses in emergency situations hello and welcome to

learning English Pro I'm Jarrett your online English teacher and guide today's lesson is dedicated to a sensitive but crucial Topic in nursing posative care posative care is all about providing relief from The symptoms and emotional stress of serious illness it requires not only technical skill but also compassionate communication with patients and their families our first section is introducing patients to postive care this first set of phrases will give you communication skills to introduce Pala of care to patients and their families these phrases will help explain the purpose of this care and what they can expect

Pala of care is focused on improving your Quality of Life by managing symptoms and providing emotional support this phrase keeps the focus on comfort and support to ease any concerns about the term palive we are here to ensure that you feel as comfortable as possible this phrase reassures the patient that the goal is Comfort which is often a top concern Pala of care can help manage your pain And other symptoms to help you live as well as possible here we are emphasizing the positive impact Pala of care can have on the quality of life our

team will work closely with you and your family to create a care plan tailored to your needs including the family in care discussions can help everyone feel involved and reassured paliative care is not just for Endof life situations it's about managing symptoms and providing relief at any stage of illness here we can clarify that Pala of care is not synonymous with end of life care which is a common misconception we will focus on what matters most to you and your family personalizing care helps the patient feel understood and supported this type of care focuses on

your physical emotional and spiritual Well-being with this phrase We Are highlighting the holistic approach that Pala of care offers we are here to help you and your family cope with the emotional challenges of your illness here we can emphasize emotional support as patients and families often need reassurance our goal is to reduce pain and improve your overall comfort so you can focus on spending time with loved Ones focusing on comfort and quality time can ease patient anxiety paliative care is about living as fully as possible even with a serious illness this phrase reframes pallative care

as something positive and life affirming next we'll go over phrases you can use to help patients understand and cope with the changes that may come with Pala of care you may notice some changes in your energy levels but we will help you Manage those here we are acknowledging changes while offering reassurance it's normal to feel more tired or weak and will adjust your care plan to help here we are explaining that adjustments will be made to ease discomfort your appetite May decrease and we will monitor your nutrition to make sure you're getting what you Need

this phrase helps address concerns about eating and it can reduce stress for both patients and families we can provide support with daily activities if you're feeling too weak to manage on your own offering help with daily tasks can make patients feel less overwhelmed you might experience some new symptoms but we'll be here to help manage those as they arise you can reassure patients with This phrase it will help them see that they won't face new symptoms alone we can make adjustments to your medications to keep you as comfortable as possible here we can assure patients

that their care is flexible and can adapt to their changing needs it's important to listen to your body and rest when you need to here we are encouraging patients to rest which can help them cope with Fatigue if certain activities become too difficult we can offer alternatives to make things easier here we are providing solutions that help maintain the patient's independence you might find that certain treatments are no longer necessary we can discuss the best plan for your care here we can help patients understand that treatment goals may change as their illness Progresses we'll focus

on the most important treatments to maintain your comfort and quality of life this phrase can help reassure patients that the care plan will prioritize their comfort now let's look at phrases for explaining Pala of care to family members it's important to communicate clearly and compassionately with the patients loved ones we'll work closely with you to make Sure your loved one is comfortable this phrase can help reassure families that they are part of the process posative Care can help manage pain and other symptoms to improve their quality of life this phrase emphasizes the benefits of symptom

management we'll be monitoring their condition closely and adjusting care as needed here we are explaining that care Is ongoing and adaptable you can reach out to us at any time if you have questions or concerns about their care offer open lines of communication which can help reduce family anxiety our goal is to keep them comfortable and ensure they have the best possible quality of life this phrase reassures families that the focus is on the patient Comfort we'll discuss any changes in Their condition with you immediately with this phrase you are keeping families informed to build

trust if there's anything you need during this time please don't hesitate to ask it's important to make families feel supported and included we can provide emotional support to help you cope with the challenges of caring for a loved one here we are addressing the emotional Toll caregiving can take on families it's important to take care of yourself as well we're here to help you through this process with this phrase you're encouraging family members to prioritize their well-being too we will work with you to ensure your loved ones care plan is in line with their wishes

here we are highlighting the importance of respecting the patient Wishes and family input Pala of care often involves discussing different treatment options with patients and families let's go over phrases you can use to help navigate these conversations we will focus on treatments that improve your comfort and manage your symptoms here we are reassuring the patient that treatments are aimed at making them feel Better certain treatments May no longer be necessary but will keep you informed about your options this phrase helps ease concerns about discontinuing treatments by emphasizing patient Choice we'll discuss any changes to your

treatment plan with you and your family keep Communication open to reduce patient anxiety our priority is your comfort so we'll adjust your medications as needed This phrase ensures that patients know that their treatment is flexible we'll focus on pain management and relieving any symptoms you may be experiencing here we are emphasizing the importance of addressing pain and symptoms we'll discuss the benefits and side effects of each treatment option provide clear information to help patients make informed decisions If you experience any discomfort please let us know so we can make Adjustments encourage patients to communicate openly

about any discomfort ensuring they feel empowered to request changes you may choose to stop certain treatments if they no longer improve your quality of life reassure patients that it's okay to make decisions based on their comfort it's important to focus on what makes you feel better daytoday and will help guide you through those decisions how patients feel supported in Making choices about their care your careon will be regularly reviewed and updated based on how you're feeling ensure patients that their care is adaptable and regularly assessed in posative care you may encounter difficult situations with patients

or family members who are upset confused or resistant to care here are some phrases to help navigate those challenging conversations I understand that this is A difficult time and we're here to support you acknowledge the difficulty of the situation and offer emotional support it's okay to feel frustrated or upset we're here to listen and help you however we can validate the patients or family's emotions to build trust we want to work together with you to make sure your loved one is as comfortable as Possible you can use this phrase with family members to emphasize the

collaborative nature of the Care process I hear your concerns and I'll make sure to communicate them with the rest of the care team show that the patients or family's concerns are being taken seriously and will be addressed let's take a moment to discuss any questions or worries you have about the care Plan here we are creating a space for open discussion and addressing confusion we understand that this is overwhelming and we're here to walk you through every step provide reassurance that they won't be left to navigate the situation alone it's important that we work together

to find the best way to care for your loved one encourage collaboration between the care team and the Family we are committed to providing the best care possible and your input is valuable here we are reassuring families that their thoughts are an important part of the process I understand that this is a stressful time but we are here to help in any way we can with this phrase we are acknowledging the stress and providing emotional support let's discuss any changes you'd Like to see and we can explore our options offering options helps to deescalate situations

by giving the family some control next we'll cover phrases for the end of life stage when it's crucial to provide Clarity and comfort for both patients and their families we will do everything we can to ensure that you are comfortable and painfree focus on comfort as the top priority at this stage the goal is to Manage symptoms and provide emotional and physical Comfort clarify the shift from Curative treatment to comfort care we will be closely monitoring you to make sure any pain or discomfort is addressed immediately reassure patients that they will be cared for attentively

it's okay to talk about any fears or worries you might have we're here to listen and support You encourage open dialogue about endof life concerns we'll focus on the things that matter most to you in these moments help patients feel empowered in making decisions about their care You Are Not Alone your care team and family are here to support you with this phrase we are reassuring patients that they are surrounded by support we will help you and your family through Every step of this process with this phrase We Are emphasizing the presence of support for

both the patient and their family our goal is to make this time as peaceful as possible for you and your loved ones reassure patients that their peace and comfort are a priority we're here to answer any questions you may have about what to expect in the coming Days offer information to ease anxiety about the unknown if you feel any discomfort or fear please let us know immediately so we can help encourage patients to speak up about their needs as patients near the end of life communication shifts toward offering comfort and ensuring peace here some phrases

to help guide those conversations we're here with you and we'll do everything to keep you Comfortable reassure patients that they are not alone in their final days you are surrounded by people who care deeply about you focus on the emotional support available to the patient it's okay to rest now we'll take care of everything give permission for the patient to let go and rest we'll be here to support your family through this difficult Time reassure the patient that their loved ones will be cared for you've been so strong and now it's time to rest here

we are offering comforting words that acknowledge the patient's strength you are safe here and we will do everything to ensure you feel peaceful reinforce the idea of safety and peace we're here for you and we'll stay By your side through everything assure the patient of constant support it's okay to let go if you feel ready we're here with you with this phrase you are offering compassionate permission for the patient to pass when they feel ready we're here to keep you comfortable and at peace surrounded by love emphasize comfort and the presence of loved Ones we

will honor your wishes and keep you at peace here we are reinforcing that the patient wishes will be respected after a patient passes away communicating with family members requires Great sensitivity here are phrases to help with sharing the news of death compassionately I'm so sorry to inform you that your loved one has passed away peacefully this is a standard and Expected way to inform someone of a loved one's death it has a gentle tone to soften the blow your loved one passed away surrounded by care and love here we are offering comfort in knowing that

the patient was not alone we did everything we could and they were peaceful in their final moments reassure families that their loved one did not suffer please take all the time you need To process this and we'll be here to support you give family space to pray process while offering ongoing support we're here to answer any questions you have during this difficult time leave the door open for questions to help families cope it's important to take your time and we're here whenever you're ready to talk reassure families that there is no rush to process the

News we can offers support and resources to help you and your family through this here we can point families toward grief resources for further support your loved one was cared for with dignity and we were with them until the very end emphasize that Compassionate Care was provided to the patient we understand this is a difficult time and we're here to help you in any way we Can offer practical and emotional support for families please let us know if there's anything we can do to help you right now ensure families feel supported in the immediate aftermath

of the patient's death after a patient passes away families often need emotional support to process their grief let's go over some phras es to offer comfort and practical support during this difficult time I am so sorry for your loss we are Here to support you however we can here we are leading with compassion and acknowledging their grief please know that you're not alone we are here to offer any support you need reassuring the families that they have access to help them during this difficult period it's okay to feel overwhelmed we can help you with any

next steps normalize feelings related to grief and offer practical Assistance we have resources available if you'd like to speak with someone about your grief if possible you can offer professional support resources such as grief counselors take as much time as you need we'll be here to help when you're ready with this phrase you are giving families permission to grieve at their own pace without feeling rushed we can help you with the Immediate Arrangements if you feel ready to discuss them offer practical help with post-death Arrangements when the family is ready your loved one was cared

for with respect and dignity at all times here you can provide further Comfort by reassuring the family that the patient received Compassionate Care this is a difficult time and we are here to provide emotional and practical Support this phrase acknowledges the difficulty of the situation and offers multi-level support if you'd like we can arrange a meeting with a chaplain or counselor for additional support if possible you can offer spiritual or emotional support tailored to the family's needs we'll give you as much time as you need with your loved one before proceeding here you can ensure

the Family feels in control and can take time to say goodbye finally let's look at phrases you can use for followup conversations with families and offering grief support in the weeks after a loss I wanted to check in and see how you're doing we are here to offer support if you need it this is a nice way to reach out to families to show continued care and concern please don't hesitate to reach Out if you need someone to talk to or help with anything keep the lines of Communication open for families who may need support

later we can provide you with resources for grief counseling and support groups if you're interested offering professional help can be a crucial resource for families if you have any further questions or concerns about your loved ones care we are happy to answer them Provide an open door for lingering questions especially about the patients final moments grief is a personal journey and there is no right or wrong way to go through it with this phrase we are normalizing different grief experiences and give family members permission to grieve in their own way we understand that this is

a difficult time and we're here to support You as long as you need if possible you can offer long-term support letting families know they aren't forgotten after the initial loss would you like us to send over any additional resources on coping with loss provide access to grief materials and other support tools when needed please know that you are not alone in your grief we're here to help whenever you're ready reinforce that the family has Ongoing support available to them it's okay to reach out whenever you feel ready we'll be here when you are provide Comfort

by allowing the family to dictate when they're ready for more interaction let us know if there's anything we can do to help you and your family during this time this is a nice way to end a conversation with the broad offer of support to meet their individual needs And that's the end of our lesson on 100 essential English phrases for nurses in pallative care remember providing comfort in clear communication is key when supporting patients and families in paliative care settings in this lesson you will learn 100 English phrases for patient care this is great for

nurses and other healthcare workers in the world of healthcare the quality of patient care is parent whether you are a nurse Caregiver or health care assistant the way you interact with patients can significantly impact their overall experience and Recovery in this lesson we will explore key phrases and techniques that are essential for providing excellent patient care we'll cover a range of topics including morning activities bathing and bathroom toilet assistance emotional support encouraging mobility and exercise communication with family and Transitioning care each section will provide you with practical sentences and tips to improve your communication and

caregiving skills by mastering these key phrases you'll be better equipped to create a positive and supportive environment for your patients our first topic is morning activities good morning how are you today good morning how are you today hello I'm jar you're nurse for today hello I'm jar you're nurse for Today hi there nice to see you again hi there nice to see you again how did you sleep last night how did you sleep last night I hope you had a restful night I hope you had a restful night would you like help getting dressed would

you like help getting dressed what would you like to wear today what would you like to wear today let's get you into some fresh clothes let's get you into some fresh Clothes can I assist you with your shoes can I assist you with your shoes do you need help with your buttons do you need help with your buttons let's move on to our next topic which are phrases for bathing and the bathroom would you like a bath now would you like a bath now I'll help you get to the bathroom I'll help you get to

the bathroom do you need assistance with your bath Do you need assistance with your bath let's get you freshened up let's get you freshened up I'll help you with your hygiene needs I'll help you with your hygiene needs is the water temperature okay is the water temperature okay do you need help getting in or out of the tub do you need help getting in or out of the tub would you prefer a shower Instead would you prefer a shower instead I'll assist you with washing I'll assist you with washing let's make sure you're comfortable and

clean let's make sure you're comfortable and clean next up we have some English phrases you might use to help a patient to use the toilet do you need to use the Bathroom do you need to use the bathroom I can help you get to the toilet I can help you get to the toilet let's take a trip to the bathroom let's take a trip trip to the bathroom do you need assistance with your clothing do you need assistance with your clothing I'll be here if you need help I'll be here if you need help would

you like some privacy while You use the toilet would you like some privacy while you use the toilet I'll help you wash your hands afterward I'll help you wash your hands afterward let's make sure you're comfortable on the toilet let's make sure you're comfortable on the toilet do you need help getting up do you need help getting up I'll assist you back to your bed or Chair I'll assist you back to your bed or chair well done you're doing great you've already learned 30 English phrases next up we have English phrases relating to giving medication

to a patient it's time for your medication it's time for your medication have you taken this medication before have you taken this medication before do you have any allergies Do you have any allergies let's take your pills with some water let's take your pills with some water this is your medication for today you could add in the name of the medication here this is your aspirin for today I'll check on you after you take your meds I'll check on you after you take your meds let me explain what this is For let me explain what

this is for please let me know if you feel any side effects please let me know if you feel any side effects remember to take this with food remember to take this with food do you need a reminder for your next dose do you need a reminder for your next dose our next topic is phrases related to Meals and feeding it's time for breakfast it's time for lunch it's time for dinner can I help you with your meal can I help you with your meal what would you like to eat today what would you like

to eat today do you have any dietary restrictions do you have any dietary restrictions let's make sure you're getting enough Nutrients let's make sure you're getting enough nutrients would you like some water or juice would you like some water or juice are you enjoying your meal are you enjoying your meal can I help you with your utensils can I help you with your utensils let me know if you need more to eat let me know if you need more to eat I'll check back in a bit to see how you're Doing I'll check back in

a bit to see how you're doing our next topic covers phrases related to helping patients with their feelings emotional support how are you feeling today how are you feeling today would you like to talk about anything would you like to talk about anything I'm here to listen if you need to talk I'm here to listen if you need to Talk it's okay to feel the way you do it's okay to feel the way you do how can I make things better for you how can I make things better for you you're doing a great job

you're doing a great job let me know if you need some quiet time let me know if you need some quiet time would you like to speak with the counselor would you like to speak with the counselor I'm here to support You I'm here to support you take your time I'm here for you take your time I'm here for you these phrases are going to be very useful to any nurse or healthcare worker next up let's take a look at some conversation starters these phrases are really useful when you want to get to know your

patient a bit better what's your favorite book what's your favorite book do you enjoy any Hobbies do you enjoy any hobbies tell tell me about your family tell me about your family what kind of music do you like what kind of music do you like have you traveled much have you traveled much what's your favorite movie what's your favorite movie do you have any pets do you have any pets what was your Profession what was your profession tell me about your childhood tell me about your childhood do you have any favorite recipes do you have

any favorite recipes we are certainly working our way through our 100 English phrases for patient care our next topic is encouraging mobility and exercise let's go for a short walk let's go for a short walk would you like to do some Stretches would you like to do some stretches it's important to stay active it's important to stay active can I help you with some exercises can I help you with some exercises how about a walk around the hall how about a walk around the hall let's do some gentle movements let's do some gentle movements do

you feel up to some physical activity do you feel up to some physical Activity I'll assist you with your exercises I'll assist you with your exercises let's work on your strength and Mobility let's work on your strength and Mobility we can take it slow and steady we can take it slow and steady our ninth topic is communication with family would you like to call your family would you like to call your family can I help you video chat with Your loved ones can I help you video chat with your loved ones do you want me

to update your family on your condition do you do you want me to update your family on your condition is there a family member you'd like to speak with is there a family member you'd like to speak with I can assist with arranging a Visit I can assist with arranging a visit let's keep your family informed let's keep your family informed would you like to write a letter or email would you like to write a letter or email I can help you send a message I can help you send a message is there anything you

want me to tell your family is there anything you want me to tell Your family I'll make sure your family knows how you're doing I'll make sure your family knows how you're doing and now we are at our final Topic in this segment we'll learn phrases for communicating about the end of our shift and trans transitioning care to another nurse or healthcare worker my shift is ending soon my shift is ending Soon I'll introduce you to the next nurse I'll introduce you to the next nurse is there anything you need before I go is there

anything you need before I go I've informed the next nurse about your needs I've informed the next nurse about your needs I hope you have a restful night I hope you have a restful night I'll be back to check on you Tomorrow tomorrow I'll be back to check on you tomorrow thank you for allowing me to care for you thank you for allowing me to care for you I'll make sure the next nurse knows your preferences I'll make sure the next nurse knows your preferences please let the Night Nurse know if you need Anything please

let the Night Nurse know if you need anything it's been a pleasure taking care of you it's been a pleasure taking care of you well done you've just learned a 100 English phrases for nurses and healthcare workers for for patient care you've done a fantastic job but hi everyone welcome back to learning English Pro my name is Jerry your English tutor and guide in today's Lesson we'll be diving into Advanced Medical English for mental health communication this lesson is especially useful for nurses and other healthc Care Professionals who want to improve their communication skills in

sensitive mental health situations in this lesson we'll cover essential communication skills for when discussing mental health with patients you'll learn key phrases for initial assessments and strategies for handling Sensitive topics such as anxiety stress and feelings of isolation by mastering these approaches you'll enhance your ability to build trust and provide Compassionate Care in challenging situations so if you're ready let's get started in mental Healthcare using the right language is crucial to support comfort and guide patients through difficult conversations let's start by learning essential phrases that can help Establish trust and understanding can you tell me

more about how you've been feeling lately when did you first start feeling this way would you like to talk about what has been on your mind recently have you experienced these feelings before or is this new for you what do you think might be contributing to how you're feeling right now these phrases are all great for Initial assessment of mental Healthcare patients let's take a look at some phrases for showing empathy and support I'm here to listen and support you your feelings are valid it's okay to feel this way and we'll work through this together

you're not alone in this there are people who care and want to help I appreciate your courage in Sharing how you feel with me it sounds like you've been going through A lot I'm glad you're speaking up about it remember using these phrases can help you open the conversation gently and make patients feel heard remember in mental Healthcare it's not just what you say but how you say it use a calm and reassuring tone now let's look at how to address more challenging aspects of mental healthare sometimes patients May Express thoughts or feelings that are

difficult to Respond to here are some key strategies I can see that you're feeling anxious let's take a deep breath together and we can talk more about what's worrying you it's understandable that you're feeling stressed would you like to share what's been making you feel this way anxiety can be overwhelming are there particular times of day or certain situations that make it worse the next few phrases can be used When a patient mentions feeling overwhelmed it sounds like everything is becoming too much to handle right now let's break things down and talk about what's troubling

you the most you don't have to carry all of this alone we're here to support you in finding ways to manage these feelings let's focus on one step at a time and see what feels most manageable for you if a patient mentions isolation or Loneliness the following phrases can be useful I understand that feeling alone can be very difficult have you considered reaching out to a close friend or family member or would you like us to explore some support group groups together would it help if we talked about ways to stay connected with others even

in small ways it's natural to feel isolated at times but there are resources and people Who can help bridge that Gap next we have some phrases for addressing statements about depression or hopelessness thank you for sharing this with me it's important to talk about these feelings so we can find the right support I hear that things feel overwhelming right now let's discuss some strategies or people you can talk to who can support you through this your well-being is important would You like to talk more about this so we can explore some options together these responses

show empathy while encouraging patients to open up further or think of actionable steps to improve their situation encouraging patients to reflect on their emotions and take positive action is another important part of mental health support here are some phrases and techniques what are some things that Usually help you feel better even just a little have you noticed if there are certain situations or activities that improve your mood can you think of times when you felt more in control what was different then reflecting on small victories can be really powerful is there anything that went well

recently our next batch of phrases are useful when you're suggesting steps forward would you be open to trying some Relaxation techniques or activities that you enjoy let's think of one small thing you could do today that might help you feel better there are some self-care strategies that might be useful would you like me to share a few ideas would connecting with a mental health professional be something you consider we can help find someone who fits your needs and lastly let's take a look at Some phrases that can help to empower the patient remember it's okay

to take things at your own pace progress is still progress no matter how small you have shown so much strength by talking about this let's find ways to build on that strength taking the first step can feel hard but I'm here to help you figure out the next steps thank you for joining me in Today's lesson on Advanced Medical English for mental health communication remember showing empathy listening actively and using a supportive language can make a huge difference in how your patients feel during difficult times you're very welcome to today's lesson where we'll be focusing

on key phrases and questions when diagnosing patients this lesson is designed to help you conduct professional and Clear Medical consultations in English let's Get started it's key to understand the diagnosis process the questions you should ask should cover several areas the chief complaint what is bothering the patient the most the onset when the symptoms started the severity how serious the symptoms are and the history any previous medical issues or treatments now that we've broken down the diagnosis process let's dive into some key phrases That you can use to ask your patients the right questions first

you need to understand the patient's main problem these phrases will help you ask about their Chief complaint what brings you in today this is a simple way to ask what the patient's main issue is can you justbe describe your symptoms this is a common phrase to get the patient to talk more about their condition what seems to be the Problem this is another way to ask about the patient's main concern how long have you had these symptoms you can say this when you want to understand the timeline of the patient symptoms when did you first

notice this this is a great follow-up to pinpoint the onset of the problem these questions help you get to the heart of the patient's problem so you can start narrowing down potential Diagnosis next it's important to gather more information about when the symptoms began and how long they've lasted here are some useful phrases when did the symptoms start this is a direct way to ask when the patient first experienced the issue did the symptoms come on suddenly or have they developed over time this helps determine whether the issue is active or chronic has the pain

being constant or Does it come and go understanding the pattern of the symptoms is essential for diagnosis has it gotten worse over time useful for tracking the progression of the problem are the symptoms better or worse at certain times of the day this this phrase helps identify triggers or patterns knowing when and how symptoms began gives you a clearer picture of What might be causing the patient's condition if the patient is in pain it's important to assess the severity these phrases will help you understand how serious the pain or discomfort is on a scale of

1 to 10 how would you rate your pain this is a common way to get a numerical assessment of pain levels is the pain sharp dull or throbbing this helps to understand the type of pain the patient is Experiencing does the pain spread or radiate to other parts of your body this is useful for identifying conditions that affect more than one area what makes the pain better or worse this question helps determine if any activities or medications affect the symptoms have you taken anything for the pain has it helped it's important to know if the

patient has already tried treatments and What the results were assessing the severity and type of pain is crucial for diagnosing conditions accurately and recommending the right treatment understanding a patient's medical history and lifestyle is also critical to diagnosing their condition here are some some key questions to ask do you have any pre-existing medical conditions this question helps identifying underlying health issues That could be related to the current symptoms are you currently taking any medication knowing what medications the patient is on helps avoid drug interactions and can EXP explain certain symptoms have you had any recent

surgeries or treatments past procedures can provide clues to the current issue do you smoke or drink alcohol lifestyle factors can impact Health significantly and this question Helps identify potential risk factors has anyone in your family had a similar condition family history is important especially in cases of hereditary conditions getting a full picture of the patient's medical history and lifestyle ensures you don't miss any important details in your diagnosis once you've gathered all the necessary information it's time to wrap up the consultation here are some phrases to Close the conversation professionally based on what you've told

me I'd like to run some tests to get a clearer picture this phrase signals the next step in the diagnostic process I'm going to refer you to a specialist for further evaluation if you think the patient needs additional care this phrase is useful let's schedule a follow-up appointment to monitor your Condition it's important to ensure ongoing Care by arranging a follow-up please let me know if your symptoms change or get worse this encourages the patient to keep you informed of any developments thank you for coming in today will stay in touch with your results this

is a polite and professional way to close the appointment ending the consultation in a clear and professional manner helps Maintain patient trust and ensures they know the next steps and that's it for today's lesson on diagnosing patients in English I hope these key phrases and tips help you feel more confident during your medical consultations don't and today we're tackling one of the most difficult aspects of healthcare delivering bad news to patients as healthc Care Professionals Breaking Bad News requires not only medical knowledge but also sensitivity And empathy especially when communicating in English in this lesson

I'll teach you key phrases and strategies to help you deliver tough news with compassion and professionalism we'll cover how to set the tone deliver the news clearly and respond to emotional reactions from patients and their families let's get started before delivering difficult news it's crucial to set the tone and prepare the patient for what's coming here are some phrases You can use to begin the conversation with care and professionalism I'm afraid I have some difficult news to share with with you this phrase is a direct but sensitive way to introduce the conversation before we begin

I want to make sure you feel comfortable asking any questions you may have with this phrase you're encouraging open communication and making the patient feel Heard this is not an easy conversation but I want to be as clear and supportive as possible here we are acknowledging the difficulty of the situation while showing empathy once you've prepared the patient it's important to deliver the news clearly and directly without being abrupt let's look at how to phrase this carefully with some examples unfortunately the test results show that the condition is more serious Than we initially thought this

phrase is a compassionate way to introduce the severity of the condition I'm very sorry to inform you that the cancer has returned here we are delivering the news with a clear and compassionate tone we've explored all possible options but the prognosis is not as positive as we had hoped and here we're balancing honesty with empathy when discussing a poor Prognosis I know this is hard to hear but we need to discuss the next steps moving forward with this phrase We Are transitioning from delivering the news to discussing future actions when patients receive bad news they

often react emotionally it's important to remain calm offer support and give them space to express their feelings here are some phrases you can use in These moments I can see this is very overwhelming for you please take your time to process what I've said with this phrase we are acknowledging the patient emotional response and giving them space it's completely normal to feel this way I'm here to answer any questions you might have here we are validating the patient emotions and offering continued Support I understand that this is difficult news and I want to make sure

you feel supported every step of the way here we are offering reassurance and emphasizing your role in their care if you'd like we can take a moment before we discuss the next steps with this phrase we are suggesting a cause to give the patient time to compose themselves once the initial shock of the news has passed patients will often want To know what happens next here are some phrases to help you guide that conversation we can discuss the treatment options available to you when you're ready with this statement you're allowing the patient to choose when

they want to move forward with the conversation there are several ways we can manage your symptoms and make sure you remain comfortable here we are offering Reassurance about symptom management and patient Comfort I'll be working with a team of Specialists to ensure you receive the best possible Care Moving Forward here we are offering more reassurance and letting the patient know that they will receive ongoing support from a team we'll schedule a followup appointment to review the treatment plan and you can always contact me with any Questions in the meantime with this phrase We Are providing

a clear path forward and encouraging open communication it's not just about delivering the news and discussing treatment it's also important to provide emotional support and encouragement here are some ways you can offer that support I'm here to support you and we will work through this together with this statement you are offering Reassurance by emphasizing partnership in care please know that you're not alone in this we have resources and support available to help you through this difficult time here we are offering more emotional and practical support to the patient I know this is overwhelming but we'll

take it one step at a time and here we're helping the patient focus on manageable next Steps if you ever feel unsure or need someone to talk to please don't hesitate to reach out with this phrase you're encouraging the patient to lean on you for guidance and support that's it for today's lesson on delivering bad news to patients if you found this lesson helpful please subscribe to learning English Pro for more lessons tailored to healthc Care Professionals feel free to share this Video and guide with your colleagues thanks for learning with me and I'll see

you in the next lesson [Music]