english speaking course [Music] it is a sunday alice's family is having lunch in the kitchen they talk about a summer holiday and they will stay at a hotel near the sea daddy where are we going to this summer where do you want to spend your holiday alice mountain or beach i like to go to the beach what about you mommy it is up to you alice what do you think of going by our car simon this is a great idea gemma it will be so interesting wow i am looking forward to our summer vacation let
me reserve a hotel near the sea is it okay it is okay daddy i would love it good morning thanks for calling to royal hotel how can i help you i would like to book a room for three people what kind of room would you like sir a double room please when are you coming to our hotel sir my arrival date is june 3rd 2021 let me check well luckily we have two double rooms available on that day which room would you like a sea view room or a normal room i'd like the sea view
room the price of the sea view room will be higher what is the price because that day is sunday the price is 55 us dollars per night with breakfast included no problem i will take the sea view room okay let me make a reservation for you can i have your name sir simon and your mobile phone number five five five five two three two x x x could we have an extra bed for my daughter yes but i'm afraid that you have to pay for the extra it is about five dollars per night that is
okay do you have any questions sir no [Music] good afternoon welcome to royal hotel how can i help you sir i would like to check in please do you have a reservation sir yes i have a reservation for a double room my name is simon let me see a sea view room with an extra bed is that right that is right could i have your identification card of course here you are how long do you intend to stay at our hotel sir three days okay your room number is 504 here is the key our bellman
will bring you a baggage and take you to the room thanks a lot you are welcome if you have any requests feel free to call us hello is this room service yes what can i do for you madam well i have some dirty clothes do you have a laundry service of course you can put your clothes in the laundry bag then fill some information in the paper attached we will come and take them oh i see and is there a restaurant at the hotel yes there is dinner is served from 6 p.m to 10 p.m
what time is breakfast you should come no later than 9 a.m we will serve a buffet there ok is there anything else i can help you with madam no thanks for your help it is my pleasure madam what will we do tomorrow mommy i do not want to stay at the hotel all the time it is so boring do not worry my daughter why don't we visit some famous beauty spots in the region that is a great idea i will ask the hotel staff to see whether there is a package tour to these places this
is the reception department how can i help you hello i am simon from room 504 can i ask you something of course sir is there any package tour to famous beauty spots in the region yes there is a bus will pick you up at 7am and return at 5 pm every day do i have to book a seat in advance yes sir how many people will go with you my wife and my daughter so i will book three seats for you okay okay thanks you are welcome sir tomorrow morning we will get on a bus
to those places i think we should get up early to have breakfast yes daddy i am so hungry mommy me too let's go to the restaurant and have dinner good evening welcome to royal restaurant do you have a reservation sir and madam yes i've got a reservation for three people can i have your name please i am simon okay go this way and i will show you the table are you ready sir yes can i have a look at the menu what is today's special beefsteak sir three beef steaks please this is my daughter's favorite
food what would you like to drink just mineral water okay sir please wait a while i will be back with your drinks first [Music] here are your beef steaks enjoy your meal thank you how can i help you sir could i have my bill please here you are sir how would you like to pay can i pay by credit card of course sir how was your meal that was delicious however it was a little salty oh i am sorry about that thanks for your feedback we will improve our service [Music] i am still hungry mommy
i can eat a cow really i think we could eat pizza in our room wow you are number one mommy hello can i help you hello i would like to order a pizza to the room 504 what size do you like madam a large size please okay we will bring it to your room in about 30 minutes thanks my pleasure [Music] excuse me i would like to check out what room are you in sir room 504 okay your name is simon is that correct it is correct may i have your room key sir of course
here you are what kind of payment do you like credit card okay please wait a minute here is your bill thanks for staying at our hotel and hope to see you next time sure goodbye don't forget to give us a like thank you and see you again
