[Music] is there a point at which being too transparent with employees is harmful i think there's a great misunderstanding what transparency means um transparency doesn't mean showing everybody everything it just doesn't mean that transparency means providing context for the decisions we're making it means keeping people in the loop that's what it means right so um you know there are certain data um that if because a lot of um employees don't know how to read a balance sheet and we'll misunderstand the balance sheet we hear it all the time you know we hear it all the
time which is um you know a company we have eight million dollars in revenues how can we be financially struggling well then that's not what revenues mean you know um uh um and so showing everybody everything um you probably will spend more time trying to explain the nuances of the data but rather it's to say um uh here's the number we need to make every month to stay afloat to break even um we're looking for every way to cut expenses to make this number lower we need your help we did this we went we went
we went through like subscriptions that we had to some online things that nobody's ever used and we're like why are we paying for it like we went and we like really into the minutia to try and make that number smaller got everybody involved where we can scrimp and save but everybody knew that number and everybody knows that number and we and and um and everybody knows that that's our goal um and so providing context means here's the situation we're in here's here's what we have to achieve um here's the reason here's what we're thinking even
though we don't know what decision to make yet let us tell you some of the things that are happening let us tell you the status of the ppp loan like let us you know giving people lots of context is what transparency really is because remember people can deal with good news and people can deal with bad news where people struggle is uncertainty because if we if we give uncertainty then our imaginations get involved and that's when panic sets in um and so i'd rather keep people in the loop at a contextual level and then invite
them to join you
