You've probably heard all about using ChatGPT to help you write blog posts or brainstorm ideas, but what if I told you there were seven completely new ways this AI will transform your business in 2025, and they're bigger than anything you've seen so far? In this video, I'm going to break down the biggest changes in ChatGPT going into 2025 that you need to know about, show you how ChatGPT will transform the way you run your business, and I'll reveal surprising new ways that AI can help you grow faster. But before we get into all the ways ChatGPT can transform your business, let's talk about what's really new.
So, if you've been following AI developments, you probably know that ChatGPT has gone through some pretty serious upgrades. We're talking about a complete shift with the new 01 model and some insanely powerful features that are going to make you rethink how you can use AI in your business. First off, the 01 model isn't just smarter; it's actually the first AI model to outperform humans in key areas like problem-solving and planning.
It's kind of gone from being an assistant to acting more like a full-on business strategist. Now, this thing is actually scoring higher on IQ tests than most people are. That means it can now handle really complex tasks that go way beyond simple automation.
It's like having a team of high-IQ, genius-level specialists working for you, all within ChatGPT. And then there's the new, improved voice feature on the app. So, if you haven't tried it yet, imagine having a conversation with AI as naturally as you would chat with a colleague—no typing, no screens, just talking.
And here's what makes it cool: you can use ChatGPT anywhere, anytime—driving to work, walking the dog, no problem. Just start talking, and it's like having a really smart assistant who's right there with you. If you're a business owner, you already know how inbox overload can drain your time—time you could be focusing on growing your business.
But that's where ChatGPT, connected to tools like Zapier or Make. com, can completely change how you handle emails. Here's how it works: ChatGPT can integrate directly with your email system, whether it's Gmail, Outlook, or whatever you use.
So, let's say a new customer inquiry comes in; ChatGPT instantly drafts up a response personalized to that email based on the patterns that you've already set up. It can detect the tone, understand the context, and deliver an email that sounds like it came directly from you—not from a robot. But obviously, you don't just want AI sending out responses that you don't sign off on first, right?
I mean, ChatGPT is good, but it's not all the way ready to be just unleashed on your clients unsupervised—not yet anyway. But the cool thing is these drafts are saved for you to review and tweak if needed, and then you just hit send manually. You know, it's not fully automated to the point where you lose control; it's more like having an assistant who does all the heavy lifting, and you just have to do a quick approval.
Just imagine how much time you'd save not having to type out each message from scratch—couple of edits and a click, and you're done! You can even set up different triggers using Zapier to make this process even smarter. For example, customer orders, new lead inquiries, or specific types of questions can all be handled differently.
Got a common FAQ? No problem—ChatGPT can handle it with a simple, perfectly worded reply. Need more detailed responses for those big-ticket clients?
It'll adjust accordingly, making sure that the tone and the detail match the situation. By automating all this, you're freeing up hours every week, if not every day. And this kind of automation isn't just a luxury; it's a necessity for business owners who want to stay competitive, reduce their stress, and operate at a higher level.
Let's be real: one of the toughest parts of running a business is finding the time to brainstorm and plan. Whether it's creating content, outlining projects, or just getting your ideas organized, it almost always feels like you need hours of focus that you just don't have. That's where ChatGPT's new, improved voice feature comes in.
So instead of being chained to your desk trying to hammer out ideas, you can talk directly to ChatGPT—no typing, no screens, just start a conversation using the voice feature on your phone. You just lay out what you know you want, whether it's an outline for your next YouTube video or the rough idea for a new project, and then ChatGPT fills in the gaps for you. It's kind of like having a brainstorming partner who listens, thinks, and even does all the research while you're on the go.
Yeah, so I need your help brainstorming something—I have a new idea. You ask; it responds just like a real conversation. Now, the magic here is just in how natural it feels.
You talk to it like you would a brainstorming partner, and it responds instantly with suggestions, connections, and insights—just like in a real conversation. What used to take you hours to sit down and write out is now done in minutes. It's fast, intuitive, and it helps you stay productive even when you're not sitting at your desk.
And it's not just for content creation either; you can use this for planning meetings, outlining strategies, or responding to client inquiries. But where it really gets exciting is how ChatGPT's voice feature can help you sharpen your sales skills. Think about it: sales training is one of those things that.
. . Just take a lot of time in practice, but when you use ChatGPT, you can now roleplay conversations with a virtual client whenever you want to.
So just tell ChatGPT to act like your newest potential customer, pushing back, asking tough questions, or even giving you specific objections that you're likely to face. Honestly, I would have loved this when I was still a web designer trying to sell my services over the phone because I was pretty bad at, you know, justifying my prices and what made my work unique. My close rate was terrible, and I always felt like I was scrambling to explain why I charged what I did.
So this would have helped me a lot. You know, instead of fumbling through real calls, I could have practiced and improved my delivery before ever getting on the phone with a real client. Here's how it works: You can feed ChatGPT a list of your most common objections, and it's going to use them in the conversation, testing your ability to respond in real-time.
This means that you don't have to wait for that next tough call to practice; you're preparing ahead of time, fine-tuning your techniques without the pressure of losing an actual sale. Then, when you're done, it can even give you feedback, rating your responses on a scale from 1 to 10 or giving you, you know, a grade A to F, whatever you want to do. It can also offer suggestions on how to improve your approach for next time.
And this works just as well if you have a sales team. You know, instead of formal training sessions, your team can roleplay anytime, getting consistent feedback to boost their performance. You know, because this isn't just about memorizing sales scripts; it's really more about getting better at thinking on your feet.
That's what sales is all about. The AI's voice feature makes the experience feel surprisingly real and interactive, and because it's available whenever you need it, you can practice as much as you want, whenever you want. Here's a pro tip: Tell it upfront to be a tough customer and to not be easily won over.
"Yeah, I'm just not buying what you're selling, Wes. " That'll give you real-world practice with those hard-to-crack clients. By the time you're on a real call, you're going to feel much more prepared, more confident, and ready to handle whatever comes your way.
One of the biggest challenges for any business is connecting with clients through your messaging. You know your services are great, but getting your potential clients to feel that in your marketing—that's the tricky part. So finding the right words that are going to make people think, "This is exactly what I need," can be tough, right?
But with the latest AI tech, there's now a way to crack this problem wide open. This next strategy uses ChatGPT's powerful AI model to do all of your market research to help you master voice-of-customer messaging, and it's a game-changer. Instead of struggling to guess what words are going to resonate with your audience, ChatGPT can comb through hundreds of customer reviews, testimonials, and feedback to find the exact language that people are using to describe their problems, their needs, and how they want to be helped.
And it doesn't stop at just your customers; it can pull data from your competitor reviews too, giving you a really robust view of how your audience talks about solutions like the ones you offer. Here's why this matters: You know, when you use the same language that your prospects are already thinking in, your marketing suddenly becomes more relatable. It feels like you understand their struggles, and you know exactly how to solve them.
And that's not just guesswork anymore. You know, ChatGPT finds the patterns for you; it analyzes massive amounts of data and then extracts the key phrases that show up over and over again, giving you the messaging that's going to hit home with your audience. Even if you're just starting out and you don't have tons of customer feedback yet, you can still use ChatGPT to draw from competitor reviews, right?
This ensures that your message is just as sharp as the big guys. Once you have that voice-of-customer data, that's when the real magic happens. You can run your website copy, your emails, or marketing campaigns through ChatGPT, and it'll spot where you can improve, showing you the places where your message could be clearer, stronger, or just connect better with your audience.
You can even go a step further and create a custom GPT model built around the specific voice-of-customer data from your industry. This way, anytime you're writing something new, you just run it through your model, and it automatically improves your writing, making sure you're using the words that your customers already understand and trust. Speaking of trust, chatbots are a proven way to increase it on your website, and they're known to boost conversions because, let's face it, these days, people expect really quick answers when they're checking out a business.
But as a small business owner, you probably don't have a dedicated person to sit there and handle these chats all day, and you definitely don't want to be, you know, pulled out of your productive flow just to answer them all as they come in. I've been there myself before, and it's no way to run a business. The problem is, though, your visitors expect those questions to be answered in under a minute when they ask in a chat box.
So what's the solution then? Well, with ChatGPT, you can set up a website chatbot that works for you 24/7, answering questions instantly and keeping your visitors engaged. You know, this isn't your typical frustrating robotic… Chatbots that just spit out generic responses are often met with disdain, but ChatGPT’s version can handle really complex questions and even provide personalized answers.
It can guide visitors through deciding if they’re a good fit for your services. I use this on my own sales pages for my courses, where the chatbot helps people figure out if my course is right for them. Instead of scrolling through all the details themselves, they ask questions like, "Will this course work if I'm new to this?
" or "How much time do I need to dedicate each week? " It just makes the decision a lot easier for them without me having to step in personally. You can fully customize the chatbot to match your brand and your specific needs.
It can even help qualify leads by gathering important details before you ever have to get involved. As it handles these chats, it’s also collecting really valuable insights about what your customers are asking most, which can help you further refine your messaging and your services over time. Every business, no matter how small, needs an outside perspective from time to time.
You know when you're in the thick of things; it’s really easy to get stuck or feel unsure about what your next move should be. Maybe you’re deciding who to hire next, what marketing strategy to use, or just trying to figure out how to scale. The problem is, getting that outside opinion, like from a coach, can be expensive.
I currently pay $2,000 a month for my business coach, and while it’s worth it, not everyone can afford that. But thanks to the latest AI model, ChatGPT can give you almost the same results for free. ChatGPT can be your virtual business coach, helping you make all those key decisions and plan your next big move.
Whether you’re trying to scale your team, figure out pricing strategies, or build a more effective marketing funnel, ChatGPT will act like a business advisor available 24/7. You can ask it questions like, "What’s the best way to grow my business in the next quarter? " or "How do I improve my lead generation strategy?
" It will offer you personalized suggestions backed by data and all the best practices. You can also use ChatGPT to help you create action plans. So, if you’re launching a new service or entering a new market for the first time, ChatGPT can take your rough ideas and help you build out a clear roadmap with tasks, timelines, and key milestones.
It’s a really great tool to keep your projects organized and moving forward. ChatGPT can also help you build systems to revolutionize your business. As the author of *Atomic Habits*, James Clear said, “You do not rise to the level of your goals; you fall to the level of your systems.
” Because no matter how big your goals are, it’s the day-to-day systems that decide whether you hit them. That’s where ChatGPT steps in. You can create an interactive business knowledge base that keeps everything—your SOPs, training guides, and brand voice guidelines—in one place.
It’s like having a living, breathing manual for your business available 24 hours a day. Here’s why this was a game-changer for me: I recently had to let my operations person go, and when I went looking for all of the SOPs that she created, I couldn’t find half of them. The ones I could find were barely usable.
Unfortunately, instead of relying on a bunch of randomly organized Google Docs, now we just plug every single new process into our internal GPT. It’s all there: client onboarding stuff, marketing campaigns, even how we respond to customer inquiries. My team can then access it instantly without me having to step in and explain everything to them.
Just imagine your team being able to ask, "What’s the next step for onboarding a new client? " or "How do we structure this email to match our brand tone? " and then ChatGPT just spits out the exact process.
No hunting through files, no wasted time. Plus, you can keep adding to it, ensuring that your systems grow right along with your business. Now, there’s one more way to use ChatGPT in 2025 that is so critical, I had to make a whole separate video for it.
It’s all about your website. If your messaging isn’t right, all the AI in the world won’t help. In this video, I’m going to show you my exact three-prompt strategy that’ll take your site from being just there to an automated traffic and conversion machine.
So don’t miss this; your business depends on it. Click here to watch it!
