Why an emergency product is necessary for economically active BPL people?

we see as the uh health loan and when we it is it it has a different character all together uh because you know this if it is non-income Generation education loan it is different because you can put it in strategy uh if it is non-income Generation housing loan then you can also understand that okay fine I need this much amount everything but in case of your emergency loan health loan you don't have any idea what kind of need be there and also when will it be there so you cannot put it in strategy eventually in

case of the poor people what happens that if they save some money which is really tough but still if they can they save the money in one way or other it get wased off so there is no money for them and when this health emergency come they generally uh what happens they take a refuge to the money lenders because they this this relatives and other people they're also equally poor and these people they do have their self resect also so it is it is they always go to this your money lender so what we wanted

to do is to develop a micr finance product for the health purpose where uh it is a bit instant in nature and also a building up a supportive ecosystem around it so in uh what Med Plus and saden we brought together U our ourselves and did uh did a survey on the ground that what kind of you know this demand supplies are there what could be the probable loan size everything so we have done that one and then we have done a workshop on that everything is done now it is the time to implement and

while implementing we need your support uh to support to implement and also to give us more understanding that whether it is working or not working everything so my colleague Sita will help you to understand that one but even before uh Bui s is there prash Bui sir so if he can put forward some wordsy sir to you thanks thanks I I think you have put the background very very clearly before everyone uh we are uh uh not only looking at uh uh the health loan as a non-income generating loan but uh it is a little

different from other non-income generating loans you know a loan for Education even when the education is complete does not generate income immediately the house may a loan for house does not actually generate income it may give a stability and so many other other aspects to one's life but I feel health is one issue where it impacts the livelihood itself uh irrespective of whether the the person is or the household is our borrower or not borrower they are engaged in some activity some income generating activity and if somebody Falls sick not just the person who is

engaged in income generating activity but anybody in the house lose their livelihood also because if they have gone to hospital for three days that means three days of work is lost they don't get sick leave like perhaps we get so for them getting back to health that getting back to good health is like getting back to to income generation once again so as quickly as they come back to income generation it will be good for them and it will be good for us so I look at you know health loan a little differently from from

the rest of the non-income generating loans but then I think Sangita has prepared a very very good presentation and she will give the backround why this is required how we want to do it and how we are trying to develop a new way of assessing the financial status or financial stability of the household who may require a loan because ultimately we want the loan to come back to us also in some installments so whether it should be 10 installment it should be 15 installment what should the equated installment size everything she is going to discuss

so I will leave it to Sita to take us forward thank you thank you Sanita and sa thank you sir uh so in this regard we uh we have invited the mfis who are working in and around LNO barabanki hardoi sitapur Bulan that's all five five or six locations that we have and so uh I have prepared a presentation like we uh started this with a survey uh to understand the difference between uh borrower and non-borrower and then we saw that there is not much difference because people that from your area who uh have been

there some of your clients you have surveyed and some of them actually have uh you have been you have rejected some and you have taken some of them as clients so uh yeah so that that uh there was not much difference so based on that we actually had prepared parameters on which we will uh evaluate these clients who will be able to take this loan who who are actually credit worthy and how would you uh qualify them to be credit worthy of course you will check their credit history and all but before that uh checking

their some assets that we have prepared that parameters as well I'll show that in this slide uh many of you are new to this this effort so I'll just a little bit of background what buxar has already given uh I also uh tell you about the mindset the thought process that we have here with Med Plus that we have started this emergency Health product and Dr soal also has said emergency Health product is a very different project product and when emergency happens who is there and where to go uh for this person because micro Finance

has started because we wanted the client to not to go to the money lender but in an emergency are we uh in a position to land to that client so as to stop him from going to the money lenders so that was the thought I had so in an emergency a client doesn't have anywhere to go but to the money lender because his friends and family all of them are in the same stage who who may not be able to support him uh if it is an emergency of that kind and here I have put

one code you I request each of you to think it twice that the greatest threat happens in case of planet and in case of Health also we think that and especially the micro Finance Partners members friends that we have here all of you need to think who will do it first who will bail the cat and everybody believes that somebody else will do and if it is it succeeds then we will follow but together we have to create this because we are all in the business and it has to be a collective effort for something

to succeed so and health is a state of complete physical mental and social well-being and not merely the absence of disease or infirmity so that is what we also think that uh in our survey also it came like this is the great words of somebody who is a thought leader but if you think that a person feels discomfort even before he really Falls sick which requires hospitalization what about that so how can we do something about that so those are are not emergencies but that will lead to emergency from and it can be an indicator

with which we can monitor the client's Health also and if we go uh if we see and when I talk and I have approached so many mfis and uh when and and you people who uh have already um know agreed to participate in this many many of many of our members also Express their inability to come here attend this because they said they already have something regarding health so it is health insurance product they are saying insurance is something after service what what is there uh whe which which require service right now so the money

which you get after your service is insurance and many many of the have this insurance products but if you see this gra s can you make it slide slow then slide slow then it will be helpful it will big usually it is going right towards the right okay that's the one huh so if you can see the slide then insurance is uh it is less than 2% health insurance premium is less than 2% and from the survey from the source that we have taken this data it shows Orban as 3.6% maybe because of the mfi

insurance uh provision uh and Rural rate is 0.8% in in the year 2022 this data is of 2022 and if you see this this is the portfolio we have taken from our the data that we collect in southern um this is 23 data and it says that even if 30 out of thousand people fall sick with Health Emergency then your portfolio risk is 8,000 CR if whatever mfi sector is there 8,000 CR is not a small amount it is a huge amount and you know when we go to the OD clients if you go to

the OD clients and check why they have defaulted in 95% of cases it is definitely a health issue and uh uh this again is from another source which says uh emergency Health product will give you 30% reduction in emergency mortality rate suppose it is that serious a case 30 % reduction can happen with just our proactiveness with just a little impact on health uh it is transforming as uh previous in the previous slide it was saying that the community Wellness uh can be transformed in a uh very significant way if you see a family and

there are two or three people who are not so healthy then that actually impacts even if they are not taking any regular medication or hospitalization or something like that still it uh impacts the family's capability to earn more and that is what we call as morbidity mortality is a farfetched thing it happens over a period of time but morbidity can continue without uh Timely uh treatment of uh the symptoms any any disease will show it throws up symptoms and the treatment has to happen not emergency sometimes emergency we don't know so uh this has been

taken from some other study so I have taken this slide I have kept this here because I want to bring your attention to here because these are the aspects uh an emergency Health product can address and the pilot that we are proposing are as I told mfi is working in barabanki hardi R sitapur rural LNO and buan districts of up and here is a little calculation if you can see my screen hope you all are able to see my screen yes yeah so I have taken the loan sizes to be 10 20 30 40 50

and 1 L just for your for the con for the sake of your understanding so if the interest rate is at 25% and for different amounts of loans I have kept different number of instru ments and um and I have calculated it what will be the maximum Emi size so for 10,000 for a 12 installment thing it will be 1,42 and likewise the uh one lakh loan sorry I'm not able to show it huh here here it is it is 283 for 1 lakh and if it is uh uh a 60 months loan 60 installment

loan and if we together can give out 100 loans to build this proof of concept in this pilot stage then uh maximum people will take this 10,000 loans that is the emergency is the amount of requirement in emergency can be as small as 10,000 which is not available and and if we calculate this uh 50% of 100 is 50 so likewise I have calculated and the total principle that will be at risk if you say that emergency loan product is too risky a product then the total risk will be say 20 lakhs so 21 lakhs

you can see and uh if there are 20 partners then it is less than a LH or just a bit more than a LH so that is Affordable right during this proof of concept so there is uh at least as per my understanding I don't see any reason why you would not participate in something as genuine as Grand and as beneficial and such a breakthrough opportunity this will be and why why would you miss this opportunity to participate and being part of this great experimentation so uh there were borrowers in our survey this is again

from our survey there were 85% of borrowers who fell ill and from non-borrowers 64% of them fell ill 3% hospitalized and 1% hospitalized both both in the borrowers and non-borrower case why because they didn't have this emergency support when they needed but they needed hospitalization but they couldn't take it and uh despite have 8% of them despite having health insurance they couldn't ail it on time and 4% non-borrowers have uh health insurance which also they couldn't because they couldn't get into the hospital so they couldn't Avail this so what is the use of utilizing having

this health insurance if they cannot hospitalize themselves uh for the lack of the capital that they need 54% had life insurance and 42% uh non-borrower had life insurance and claims received just 1% and uh less than 1% and aage expenses this is a very conservative rate everybody knows what is the hospitalization that happens in case of a serious treatment it is averaged not less than 30,000 for both for any kind of hospital that you have so the proposed product design that we had discussed in the last work was these are the parameters we take family

size if it is less than four then it is the score will be five and 4 to five it is three less than greater than five it will be two likewise if you can just go through and you can ask me a question if you don't understand uh the people who are new to this uh concept they may ask a question because we have at length um discussed about these parameters and uh came I will send this I have already sent this along with the mail again I'll be sending this see Sita let me intervene

here a little once again for the benefit of those who were perhaps not part of our earlier workshops or have not gone to gone through this we are trying to develop a new way of uh of uh loan assessment and the financial instability of the household so please for this pilot project for proof of concept what Sita is talk speaking about please forget totally your present appraisal method we are trying to develop a totally new way of assessing the household Financial stability and I will give you a very simple example which has nothing to do

with Finance uh only Olympics were over and I am very sure that at least some of you would have watched the Olympics on television I at least I have never watched in live in in person anywhere in any Olympic I have watched only on television now suppose a football match was taking place between say Netherlands and and Brazil so Brazil always plays in yellow Jersey and Netherland always plays in Orange Jersey so that is known to us when the team arrives even if somebody doesn't tell us which team is Brazil team by looking at the

Jersey we will know that this is the Brazil team and because they are players so official jersey has been given to them but look at the 30,000 Spectators in the stadium they are also wearing some of them are wearing yellow Jersey and some are wearing orange Jersey now looking at the spectators can I say that the 10,000 people who are wearing yellow Jersey are either Brazilians or at least the supporters of Brazil I don't have to check their passports just their color of Jersey tells me they are supporters of Brazil or they are actually brazilan

citizens similarly the orange Jersey means it will be a very rare thing that a Netherland person will be wearing a yellow Jersey or a Brazilian will be wearing not more than 0 1% chance of that what I'm trying to tell you is that it is not necessary to look at their passport to understand whether they are Brazilians or Netherland there is some other way of finding out whether Brazil or they are Netherland so similarly we are trying to you forget again I repeat please forget for this pilot project your present appraisal method your civil score

and all those things please forget instruction we are trying to devise a new method of assessing people household and their finan that is why for every every parameter Sita has also given a logic for that just below in the blue blue tab when family size is less than four you give higher marks when family size is very large you give low marks only two if the size of is five or more and what is the logic Sita has written the smaller families means they have lower dependency ratios that means if there is one income ear

in that household only three more people are depending on him on that one person's income but if the family size is very large seven people are there in the family on the income of one person six people are depending on that that means the family which is very large in size will have lesser repayment capacity because there is large amount of expenditure because of the large family the smaller family means from whatever income they have higher availability of money to repay the loan this is the logic that we are trying to derive it and then

we are not depending on just one parameter there are a series of parameter and then an aggregate is score of all those parameters will tell us about the stability Financial stability of that family this is the logic we are building again I repeating please forget for this pilot project your existing appraisal method we are not going to apply that we are going to apply this simple thing and try to see whether we ar at logical conclusions and as Sita has said the risk that any mfi is going to Bear is hardly going to be one

lakh or two lakh rupees in your balance sheet loss even if these loans become bad in this pilot project and we will take care that these loans do not become bad even if it becomes bad it will affect your balance sheet by 0.001% so that will not no nobody is going to blame you Reserve Bank will not ask you any question San will not ask you any question so don't worry about it we are trying something new and when we do something sometimes mistakes take place so we should be prepared for those mistake but even

that mistake is not going to cost us very heavily so let us not worry about the mistake so please Sita go ahead now yeah thank you sir thank you for that explanation and uh so on the very next question let us let us see the second question the logic that we are trying to build in go to go to the ear see as I said if the family is large expenditure in that family is high and therefore their repayment capacity is low now come to the earning males in the in in who are in the

village itself in that household if only one person is earning no remain on that slide remain on that slide if only one person is earning then we are giving only three marks but if three persons are engaged in some livelihood activity we are giving seven marks means in a household where larger number of people are earning income it has better repaying capacity and therefore higher marks are given to that so we are trying to build a logic for every question and then the marking system has been devised yes now go ahead yes the same for

the earning females so the highest uh highest Mark is seven again one earning member is three two is five and more than two is seven and any member with a regular job uh including engagement in casual work for at least 3 months or more in a year 3 to 6 months 3 6 to 9 months 5 more than 9 months 7 now the important thing about these indicators is that hardly anybody can lie about you can you don't even have to ask that household even their neighbors will tell what is the size of the household

these are indicators which can be verified very easily without going into documentation it is it is the social network which will tell us about the we don't have to look at any documentation anybody in the village will these questions are telling us a lot about sita's family or anybody's family I'm just using sita's name for simp so these are easily verifiable indicators where nobody can hide these things these are these are well known in the household their neighbors will know it and you can verify it without going into any documentation that is the important thing

about these integr yeah please go ahead sir yes sir then members working abroad and sending remittances regularly we have two parts to it people who are working within India and outside India so the question number five is about abroad so people may uh family members may work abroad or family members may work somewhere else in another state but outside their place a place of living wherever they are and the uh numbers are given accordingly if it is one person uh within India then it is two two person within India it is three three persons it

is five and more than three it is seven uh similarly people who are working abroad if one person is working abroad then it is three one to two people are working abroad five and more than two it is seven again the same thing that if somebody's family say someone has gone to Dubai even as a laborer the whole village knows about it oh from that household yeah Hamid has gone to Dubai to do some work at least that knowledge is there you don't have to again look at visas and passports this is this is simple

common information that is available but it tells us one thing if an emergency comes Hamid will be able to send money from Dubai 10,000 rupees 20,000 rupees we are not asking about 25 lakh rupees small amount so repayment capacity of that that household is better because somebody is working abroad that is the simple analysis that we are doing yes uh so in in a family where there is no uh there is nobody who is above 70 years of age no AED person then uh the family gets three numbers that is a maximum number uh one

person is minus two two people is minus three and more than two is minus5 and negative marking again me there are very old people in the household means repeat at expenditure on their Etc will be there and therefore the repayment capacity of that household is less and that is why negative marking if there is no old person in that household well the chances of people falling sick for long period on which medical expenditure will be required is less and therefore their repayment capacity is better so this is the logic that has been built in similarly

about chronic elments so if a family member is with chronic members in our survey we had asked whether a child is suffering from some chronic elment or adult person or an a person so for nobody it is two because the maximum number is two one person then it is minus three and if it is more than one it is minus 5 family in crop uh production no land we have given zero less than 2 Acres of lands it is two 2 to 5 acres of land is three 5 to 10 acres five more than 10

acres 7 so maximum number is seven family with dairy animals uh miling dairy animals uh two animals it is two three or three four to five animals it is five and more than five animals it's seven other animals also families have so if it is goat and shap less than five is three 5 to 10 is five and more than 10 is seven as a small business with regular income like ptry Farm maybe uh if it is there anything any business with a regular income then it is four and family with subsidized food card if

they have one then it if it is yes then four and have taken a loan from a formal institutions in the last three years if it is yes then four no then it is two so explain why in case of no we have given some numbers to them see if they have not taken any loan uh there can be two reasons one is they were not eligible for the loan the second is they did not need a loan now according to your civil score kind of situation I I would have a very poor civil score

because for last 30 years I have not taken any loan so my civil score will be very bad and therefore you will not give me a loan because my civil score is bad but that does not mean that my civil score is bad and therefore I don't have a repayment capacity but we have given a small positive number that perhaps this family did not require a loan not it was rejected for a loan if it is rejected you will already have that data but let us not get into that because we are comparing different parameters

and if somebody taken a loan in the last three years from an mfi or a bank it has already been assessed for good repaying capacity that is why they have been given a loan so let us give them a higher Mark the second part if they have not taken a loan is perhaps they did not require a loan and therefore also they are not repaying anything they they have not bought anything that means they have enough income to sustain themselves this is also a positive sign and therefore a smaller Mark has been given two has

been given instead of four where credit scoring had already been done and they were they were to be good borrowers and therefore we have given a Lo thank you sir so amount of loan outstanding um accordingly we have given the maximum number is four if it is less than 25,000 out standing that is 4 25 to 50,000 outstanding it is 2 5 to 1 lakh it is 1 100 to 2 lakh outstanding isus three and more than 2 lakh is minus5 has a pakka house it is four has a house given or supported by government

yes then it is three has at least one four-wheeler and it can be categorized into two category is private passenger vehicle is one and public passenger vehicle is three has two wheelers then it is two more than more than two uh two wheelers it is three and has a tractor one or more is three owns freeze TV or such gadgets uh then it is two no it is zero sorry there is a mistake here it is not nine it is zero it is it has to be zero yeah see the idea is again that if

a household has television it has refrigerator it has a two wheeler it has a tractor that means it has a good Financial stability T why are we so worried about this nothing nothing will happen to it wor they will sell the TV now eligibility parameters say it is it totals 100 or a family score which is more which scores more than 70 so 50,000 to One lakh loan for 24 months or whatever you decide so this is a just a proposition family scores between 60 to 70 40,000 to 50,000 uh this family can be given

50 to 60 25,000 to 40,000 can be given for 18 months then 40 to 50 then less than 255,000 can be given and family score less than 40 means the eligibility is not there and the workflow is here explain so workflow is like this that since mfi will not know who is sick in the village who is getting hospitalized since we have our medom in The Villages they will come to First who is likely to and most most of the times I think the health loan will be required for hospitalization not for outpatient care consultation

and diagnos most probably loans will not be required so when our Med comes to know that somebody is likely to be hospitalized and they are delaying hospitalization because they don't have imediate money that is the right case for us to give a loan so they will collect this data it will be verified by our our field staff which are which are staff of me plus and they will upload it on our platform along with a prescription of of the hospital about the ailment what is the duration of hospitalization what is the likely expenditure for that

kind of treatment or whatever hospitalization will be done so along with this data sheet and a in kind of a expenditure assessment of the doctor or hospital it will be uploaded on our platform and then transferred to you once you see it the scoring which has already been verified the idea is that given the parameters Sita has already told if the score is less than 40 we will not even send the application to you because it has to be rejected but if it is more than 40 in what category of loan size they will fit

in and depending upon the requirement of the household as as given by the hospital or doctor you will sanction the loan and when emergency is there then you don't take three weeks to appra the loan it has to be made made available immediately the the money will be transferred directly to the hospital or to the doctor's account and not given to the borrower there is a small loan application come agreement form also with Sita which sadan has designed and perhaps has been shared with you so they will immediately sign that form which becomes an application

to you and also an agreement that they will abide by your terms and conditions along with the assessment of the expenditure from the doctor or hospital it will come to you you will immediately sanction and within 24 hours you will ramit that amount to the doctor or hospital so that treatment can start immediately there may still be some other formalities which you would like to complete which during the course of time in the next 10 15 days they can be completed but release of money will not be withheld for completion of those formalities which you'll

do in the next two weeks because the person has already signed an agreement with you that they will fulfill all the responsibility and that is how the process will be there there and we are not as Sita has said we are trying to give only two three loans per mfi perhaps total will be one lakh two lakh rupees per M and let us see how how the process works if this works and Sita has already said that when we compared the data which has been collected by all we did not collect in Med Plus we

did not collect the data sadan has not collected the data of borrower and non-borrowers data wased by you all and we realize that there is there is Extreme similarity between those who have borrowed from us who are existing borrowers and those who have not borrowed from us there is very much Sim the data Compares almost similar and that is why we have come to the conclusion that those who have not borrowed us but have the same characteristics like our borrowers should also be eligible for a loan and that is how we are saying that if

they get a score of 50 60 70 Etc they become eligible for a loan for a Health Lo and if this succeeds maybe we will start using similar method for our other products also and leave it to sadan to tackle The Reserve Bank of India and instructions and all that you don't get into that so for this pilot project let us use these parameters don't go into your existing loan assessment and Appraisal formalities we will use only this tool to give loan to see whether it comes back and if it comes back then when we

have a new tool to assess people this is the the entire exercise is for that purpose the the regulatory part s will take care from with the Reserve Bank and other regulatory requirements so you don't have to worry about that any other clarification if somebody needs we be happy to give yeah thank you sir so that is all in the presentation uh now now the floor is open for your questions thank you I request everybody uh to ask questions so Sita Ashish here so I have one question on the process flow so uh the let's

say there there is a casualty happened and uh the customers family member is ad lied and then this process starts nor no hospital will admit a patient unless a deposit is made you know even when we go to the hospital they say either show that you are insured your insurance cover is there for your hospitalization or make a deposit of 10,000 20,000 30,000 and they will tell the amount based on their own assessment of likely expenditure so when an emergency comes and that is that is why everything has to be done very quickly our medom

comes to know very quickly because they live in the same Village and therefore they are the first people to come to know that somebody is requiring hospitalization the moment that happens they will contact this household and say that do you need a loan for this or you have enough money if they have enough money they are not our client if they need a loan they will immediately complete this formalities and send it to you now once you get this data with the parameters and the scoring has already been done you know okay since the score

is 65 this household is eligible for a loan of about 25,000 rupees requirement is only 20,000 rupees the doctor's prescription says that 20,000 deposit you immediately sanction the loan and credit it to the hospital not to the individual and they have already signed an agreement application loan application come agreement form which sadan has already designed since they have signed it you release this money to the hospital I mean that is the process we are trying to work on and perfect it if there are any leuna in that this pilot is only to complete to find

out if there are problems how to solve those problems how to get over those problems pilot means that we are experimenting with a new thing and if there are any problems we will we'll see what are the answers to that how to rectify that yeah prash g I understand the intent and the overall process and the scoring mechanism look fabulous but having said that uh when when it comes to the healthare and uh the timeline to uh to address that particular requirement which is which is quite uh the turnaround time has to be very high

absolutely for institution like us before the agreement is signed so it is it is difficult to transfer the money so as per I know you said couple of things in terms of the regulatory Side San will take care but uh whatever product has to be approved we we need to take it to the board and uh get the entire process approved so in this case uh if the agreement is not being signed then it will not be possible to transfer the money and uh everything has to be done on an instant basis getting the scorecard

doing the credit assessment doing a uh um uh customers agreement to transfer the money to the hospital and then transferring of the money right so normal process also in in micro Finance normal loan process also that we do also it takes at least a turnaround time of two days right and that is what we are trying to break that can we make it faster and how to make it faster see the entire experiment is to find out where the delays take place and how to how to avoid that how to reduce that delay that is

why we are calling it a pilot project we already know that it may take two days time but can we make it one day can we make it six hours can we make it 3 hours where is the bottle leg unless we actually work all these will be hypothetical when we start start working and start sanctioning loans maybe the first loan will take two days time because we were all inefficient we will ourselves know okay this was the mistake that we made in the next loan we will not make this mistake this is how we

will perfect the product so this entire excise is for perfecting the product you are very right if you require your board's approval your CEO's approval or whatever that is I will leave it between sadan and you sadan will I think take care of this part how to get approval for this pilot project I mean I I I leave it to sadan only for this because as as the association of mfis it is San's responsibility to see that everybody participates in the project whole you have yeah this D M I'm sorry I could not join in

the beginning I was outside so let me clarify a couple of points one is that we have already sent a letter to all the participating mfis who are part of our initial uh I mean workshops and those we have sent a letter to them where we are very clearly said this being a different product this being a different process you need to take a policy approval there's no doubt about it you have to take an approval of the board that's the reason why we said we are sending this letter to you you keep everything ready

so please take the necessary approvals as per your requirement as per your needs whether it is coo can approve a new product well and good if it has to go to a committee you have to take it to the committee if it has to be taken to the board you have to take it to the board so that has to be done quickly please that is one thing secondly regarding the product see this is a totally a new approach so let's forget about what we have been doing and as I said as we said you

know it's not going to be a big exposure to you we are only asking you for an exposure of say five to 10 loans in a period of two months time so which would be at the most it can go up to some two or three lakhs at the most even if there is any kind of a I mean delinquency of 100% delcy your loss would be very very minimum but this being a pilot if you we can do this with all sincerity and with all kind of the Norms which we have suggested it will

throw up a new window of opportunity see so far we had been doing in a particular mode if this kind of a system works out we can think of see this forget about the health loan health loan is one of the beginning of it if it succeeds it will throw open a new opportunity for all of us to start new products and new processes in the MF system we had been following a system for the last 25 years without much change at all so this is something new we are trying to say we not a

group loan it's an individual loan based on a need and based on an assessment which can be quickly done without any kind of a major kind of re major kind of any additional information needed we can see the person's living conditions see the person's house and we can take a decision based on the scoring method I'm sure s must have told about the various parameters we identified those 21 parameters are all very specific and we can very clearly make out whether somebody is eligible or not eligible I mean somebody has some someone how much he

has or how much he doesn't have So based on that evaluation is done assessment is done by anybody it's a very objective one so trying to do a new taking a new approach so that it can as I said you know it can open up a new opportunity for us to go for new product this is what we are looking at so I my request is that whatever San approvals you have to take you please take it quickly as I said it all depends on each institution's requirement somebody can somebody must some someone's board must

have already delegated such powers to the CEOs if that is the case CEOs can directly take the approval whereas if if it has to go to a committee loan product committee or something like that it has to go to the committee if it is to go to a uh board it can be done but you don't wait for a board meeting to happen or don't wait for a committee meeting to happen you can Circle it and get it approved this this kind of products can be circulated and got it appro so my request is that

let's all try to make a beginning try to make an experimentation and is a pilot it's a and this can help us in retuning the whole approach and try to get a better product in the for the future thank you thank you sir uh any more questions please as your questions have been answered right yes yes absolutely yeah did you receive those mails also that we have circulated earlier uh yeah uh ANUK TP has forwarded me those emails okay so we had mentioned that uh if there is a approval required then you can take it

quickly for this pilot yeah and also if you need some particular kind of document for that then we can also develop that and we have also given a simplified uh documentation format along with our product we have also suggested a Syle format which can also be accept adopted for this product and which if you find it good you know you can use it for the future products also any other question please a any question so s what we can should do you know we have to those members who are joined newly yeah please send that

letter once again to them what we have mentioned in the letter to the other members you know so please send it to them and let them quickly take whatever approvals required and we should be in a position to start the product in when start the launch of the product in another one week two weeks time yeah okay okay sir so any other question yes sir so let's close it here s and maybe we can take a review after a week or so once again we can take a review if you want and that time we

can have a little more discussions based on their exper experience on the certain things which they are starting to do you know so based on that we can further have discussion okay sir right thank you yeah yes thank you very much thank you very much thank you very very well done Sanita good work you thank thank you thank you Sita thanks everyone thank