what you are seeing on the screen right now is the CCTV security system of a group of frauders and their cameras have two-way audio so today I will be confronting these scammers directly through their CCTV cameras hacking this group of scammers all started when somebody in a different Call Center decided to move their machine over to this newly started office this machine that they brought over had already been compromised by me and my team and so now I had access to one computer with no microphone and so I didn't know if this computer was still going to be used to steal money from innocent people and so I had some due diligence to do the first thing I always perform is a network scan and what I found was a phone system and also a digital video recorder with six CCTV security cameras both of these findings led me to conclude that these guys are in fact scammers with the first clue coming from their phone system all right so we are here in their phone system now this is the admin panel and if we go to admin and from admin go to the audio store we can actually see on the audio file list that these guys have something Microsoft German Microsoft English AMZ Amazon so let's just play one of these this is a security alert your Microsoft computer has been hacked your private data is at risk to connect with the Microsoft agent press one all right so it appears that these guys are running some sort of fraudulent Microsoft and Amazon campaigns on European people but I needed 100 100% proof that this phone system was actually being used by the people working in this office and that's where their cameras come in see these cameras actually include a microphone and a speaker which allows me to hear what is being said by the people in front of these computers hello you very good day to you madam my name is Mark and I'm calling you from Microsoft about your computer M I'm calling here for Microsoft for your computer all right as we have received some security report from your computer that the time whenever you are using your computer there are someing states of that without your all right H interesting but this does not look like the Microsoft head fors to me and we also have a camera outside that doesn't appear to be in Redmond Washington at all in fact the IP address connected to this office resols back to the city of saguri located in the northern part of West Bengal India near the borders of Nepal China Bhutan and Bangladesh besides the camera on the outside of the building we have a total of six different angles of this office of course the one where the agents are working is the most interesting then we have an angle that I have never really seen before there's a CCTV camera on a desk as a sort of webcam in the office of the boss then we have a smaller area where agents work which is for the closers is where they kind of steal money from people instead of just opening the calls a camera in the hallway of the office and also one of the main hallway where we can see the entrance to this call center on the Right Aid viewers of my channel might be able to recognize this style of door and hallway or this main entry gate that I've just shown as I've have already hacked scammers in the same exact building two times one in December of 2022 and even one in December of 2021 over 3 years ago the call center was located in Siliguri West Bengal specifically in the wo it Park which has already been highlighted for as many scam call centers by another YouTuber call Rock Wibble it Park here in silly Goody West benal this it park has so many scam coings in different rooms on different floors it's a real Hub it's SC here in West Bard in the 3 years since I uploaded these videos nothing has really changed this webble it park building is still full of scammers just in comparison here is the Google satellite image of the webble IT Park Building in saguri which is the exact same view as our CCTV camera on the back side of the building and also in comparison to call Rock's Drne footage then if we compare the old CCTV camera that I used to have access to in the same building we can see that the hallway looks the exact same and so this is definitely the building where our scammers are hiding themselves the final nil is this note on the boss's gmail which says that people can come over for a job interview to indeed the webble IT Park phase two on the third floor in off office 33 the company name is Ikea info Solutions private limited to get a better understanding of what I can see on their security cameras I drew up a quick floor plan of the office where we can see that there are three rooms the opening room where the low-level agents take calls then the closing room where people will be transferred if they fall for the scam from the openers and also a small meeting room where the boss of the operation has a computer that he remotely connects to from his home he doesn't actually go to the physical office every single agent also has a computer that they are assigned to and we can see that these computers come with some sort of black box next to the machine which actually are independent power supplies as these guys have regular power outages in their office yo the the electricity just cut out when I first started spying on this office I didn't notice that the cameras had a microphone for me to speak into I only saw that I could listen to them and not the other way around but luckily I was not working on this project alone as a friend of mine and fellow YouTuber mwin whose link is in the description put the CCTV system on his phone and the phone app has the feature of speaking into the camera which will then transmit my microphone over to the scam office we had to go and test this yeah just play this battery noise in the big room and then I'll mute and see if I can hear it [Music] yeah n n no work it work work now that we know that that works it is only right that I use this feature to completely surprise these scammers by confronting them directly through their CCTV cameras which is exactly what I will be doing in just a second here now I first wanted to know a bit more about their scam and the first thing that stands out about these guys is that they are working during the Indian daytime 99% of the scammers on my channel Target the US especially if they are running the Microsoft scam like these guys do which would be a night shift in India but their Microsoft campaign is different it is not your typical fake virus popup with an inbound number these guys actually send out thousands of outbound calls with a voice message saying that the victim's computer is hacked and they sent these calls to people in Greece I'm not sure why they decided to choose Greece out of all countries as the economy there is one of the worst in Europe and they also have a relatively low rate of English speakers but he when I first started kind of recording and watching the scam I could see that only like three or four four people were actively scamming despite there being 11 computers and a bunch of people were in this side room practicing the scam script sir I do understand but your uh sir I do understand but your antivirus has been corrupted by having dat because resulting in because of us this guy is having a hard time with the fraudulent script about hackers and Bad actors attacking the victim of course the Playbook that he is trying to study is complete bogus but the message that he's trying to convey is based on real life there are actually hackers and scammers out there trying to attack people's finances and identity and luckily I have a long running partnership with the sponsor of today's video aura that are able to prevent damage from those type of malicious people in August of 2024 it was revealed that hackers stole 2. 9 billion personal records from national public data which is a database used by employers to do background checks on people these stolen records include a person's full 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com scamer where you can try Aura 14 days for free anyways I was just speaking about these scammers practicing their script and I also saw these two guys giving training to what appears to be newly joining scam candidates hello hello very good day to you sir my name is Maria and I'm calling you from Microsoft Department regarding your computers as we can see this guy is instructing two female candidates to lie to their victims by deceiving them into thinking that they are speaking with Microsoft and that something is wrong with their computer so can you please start your computer sir so we can show you the problem and guide you to remove those error and warning from your computer hello hello a very good day to you sir this is Anna and I'm calling you from Microsoft Department regarding to your computer during this scam training session the ghost kept breaking character and laughing which the scam instructor was not happy with but after an hour or so of theft exercise he was happy with these two ladies coming back the next week to actually start working a trial period and provide you some security updates on your computer wonderful wonderful the Flor next Monday happy weekend guys the two trainees were not repelled by having to become a scammer and did indeed come back the next week worked a few days in trial and got hired besides the two new openers there have been a total of six to eight different openers that I have seen working in this webble it office then we have the two closers and on top of just stealing all the money they also operate in the office as floor managers meaning that they are the guys that communicate with the boss as he is not physically present they start up and close down the scam shifts they train the employees as seen before make sure they are doing their job and keep the boss up to date on what's Happening even though he does have access to the CCTV cameras and watches the agents all day he is especially Keen to watch along when a full scam is going on now the campaign has a very low conversion but looking at the amount of calls that these guys send out each day eventually someone will convert to the closer room and will get to speak to one of the two closers that like to call themselves s God now let's see what that means remote assistant support from Microsoft the first step is to secure your important websites information like your IDs and your passwords by our robotic server okay sir the full scam recording is 2 hours and 30 minutes so I will just give a quick summary first the scammer makes the victim log into their email and bank so that he can black in their screen and steal the passwords which we can see Happening Here on a different date he lies about being in Redmond Washington and says his accent is because he was born in colia and then he gets to the stealing part of the scam do you use any kind of like banking application on your mobile phone if you use it then you please remove them okay so right now I'll be helping you to scan your uh mobile phone as well okay the scammer connects to the victim's phone to make sure that the banking app has really been removed so that he can use the passwords he collected earlier to log in and steal the victim's money without alert the banking app on their phone he goes and logs into the bank to see how much money there is to steal and asks the victim for a picture of their license we have found some of the website which is registered under your name did you register any website named as uh sex. sir that is cex. io no right to block this IL legal websites okay we need any of one of your like a government issued I card or a driving license like the scammer said he needs the ID pictures to block cex.