Technique #1. Illusion of choice Okay, let's say we signed the contract. How soon can you start working on it and how long will it take to complete it?
- Well, based on my experience with similar projects, I would say, round two month. Now I will have the exact date after I finish preparing the statement work and audit for your project, right. Basically, there are two options here, right.
So, we can sign a separate contract for the statement work and for audit, or we can sign one implementation contract that will cover all of those. If you go with the latter option, I will provide you the audit and scope of work completely free of charge. What do you say?
- Well, it's an interesting choice you got there. Obviously, the second option is better. Will you put it into contract?
- Sure! Absolutely! It will be stipulated in the contract and I will provide you the statement work completely free of charge, right.
Now. I can begin working on the contract today and I probably have it ready for you by evening of the day. So, is that okay?
- Yes, please. Let's do it! - All right!
Sure! Perfect! Technique #2.
Deadline - So, I'll be notified if my sales reps forget to call the client. All our contracts are stored in one place. - Exactly!
And we can do email marketing. - That's right, that's right! That's what Bitrix24 gives you.
But it's more than that! This week actually we're running a special kind of promotion. It's for every new client, if you sign up the contract by the end of the week, we'll give you a six-month free of charge customer support.
It's like half a year of customer support for free if you sign up by the end of the week. So, what do you say? - Well, that sounds really cool, but we only have three days left.
How soon can you send me all the contracts? - Well, it's not a problem. I will have the contract ready in just a few hours.
Check your email, I'll send it to you, and we can have it signed by the end of the day. - Well, that sounds really cool! Let's do it!
- Sure! Sure! Let's do it!
Technique #3. Try before you buy - All right now. We have discussed all of the issues and I've answered all the questions, so shall we proceed to signing the contract?
- Well, yeah, but there is actually one more thing. I'm not really sure my employees will be able to adapt to the platform and the software very well. I'm not sure we're ready yet.
- Well, I mean that's not a problem because I can hook you up with a 30-day all-access demo-version of Bitrix24. You will have unlimited access to all of the product features and you'll have enough time - a whole month - to explore the product and you'll see if it's right for you. And plus we'll be in touch through all of this time and if you have any questions you can always contact us and we'll help you out.
So, what do you say? - Well, if it's free, let's do it! - Sure!
Sure! Let's do it!