welcome to final expense Tes sales my name is Dana niss I know it's really frustrating to schedule all these call backs of all these potential buyers just to end up in a graveyard of callbacks of people that never answer their phone ever again today I'm going to help you increase your chances of getting those people to pick up the phone when you do call back you can spend your time where it counts which is on the phone with potential prospects stick around [Music] if you are just now finding this channel once again my name is
Dana niss I run A tes sales team for tailored Legacy we sell final expense Insurance over the phone we just use one carrier my job is to help you have stronger more sophisticated sales conversations and more conversations are the key right without conversations we're dead in the water so if you are scheduling lots of follow-up calls and this can happen in the first 30 seconds I don't have time right now call me back later it could also happen at the end of a call I want to think about it I want to talk to someone
and you can't overcome that objection and you schedule follow-up calls how do you increase your chances that those people are going to pick up the phone when you do call them back again it's actually much easier than you think so the first thing we're going to tackle is the first 30 seconds because to be honest you are no different than everybody else who is blowing up their phone and so how are you going to differentiate yourself versus everyone else who's calling and we're talking about Medicare we're talking about prescriptions we're talking about uh auto insurance
supplemental insurance like there's so many reasons why people are getting phone calls it's not just for final expense or life insurance you still have to be the determining Factor as to whether or not they are going to pick up the phone when you call again because you are just a cow in the C Battle of of people trying to get their attention and get them to spend money number one you have to fight for the conversation and I don't care if that conversation is just another minute or two that is going to be the first
differentiator between you and everybody else I don't have time right now I'm on my way out the door I'm heading to the doctors I'm driving can you call me back later guys this is what they tell everybody so option one oh sure no problem what time are you available a later uh call me at 12:30 sounds good and then you hang up you put your time on the calendar for 12:30 you stay off the phones 30 minutes before because you're scared that you might get into a conversation and then you're going to miss your 12:30
call guys the minute you hang up that phone the person literally already forgot about you they are not going to pick up the phone at 12:30 so absolutely I'm happy to call you back later do you just have a minute or two right now to see if it even makes sense sense for me to call you back later I guess what had caused you to start looking for some information in the first place get at least another couple of minutes because a you might actually find it was a false objection to begin with and then
45 minutes later you're congratulating them on protecting their family but B if it is a real objection if you can't overcome it if you do have to schedule the call back you have to take control so you ask for a minute or two they say fine you have a minute right you ask a couple of questions you get them to engage nobody else is doing this when they tell you again I really have to go can we continue this conversation later here's what you do perfect here's what I'm going to do I'm going to text
you my business card and I have you on the calendar for 12:30 in order to lock that time in I need you when you get that message you have to reply yes to confirm and then we're set sound good perfect so you get them to do something small in order to what value your time this isn't about chasing prospects and making it that their time is more valuable than yours your time is just as valuable if not more valuable than theirs okay this is what we're doing for a living so let's put some value in
our time we hang up the call I'm sending the message they need to reply yes to confirm if they don't reply then don't get off the phone 30 minutes early to rep reply to someone who isn't going to even take a second to reply to your message call them when it's convenient for you because guess what they're not going to answer the phone anyways if they reply yes guys that's a gift that's fantastic you have an Engaged Prospect who has spoke with you on the phone for a few minutes and has just acknowledged that they
are going to reply and they will be available for your call in this same scenario if that person would have said call me tomorrow at 12:30 now it's a two-step followup you you send that first message you ask for that engagement back to reply yes and then tomorrow before you start your calls hi Nancy this is just a reminder you have a call with Dana today at 1230 about the final expense Insurance programs please reply yes to confirm or reply to make any changes now you have a second request for engagement this is no different
than if you were getting reminders for adop appointment people are human they forget I can't tell you how many times I've forgotten that I've scheduled dentist appointments for my children and had it not be for those reminders that get sent to me I wouldn't go so do the same benefit for your seniors who are probably worse at remembering things than I am give them a chance to remind them and give them a chance to reply to confirm so that it's at the top of their mind or maybe they need to reschedule but if if they
reply to reschedule that's okay you still have someone who's engaged and you're not going to again get off the phones 30 minutes before to someone who's not going to answer or who can't make that time again I would do this every day if you have an appointment 3 days from now as a constant reminder that you are holding your end of the bargain to keep that call it's not that difficult it works beautifully if you just take a sec second and a couple extra steps to to apply this information you'll have a lot more people
engaged or you'll have a lot more people that you don't have to worry about following up with because they're not responding to your text either way it is a win win I hope you found value from this content if you did please give it a like if you're going to apply it or if you already have applied it post a comment below let me know if you want more information on how to join our team my contact information is in the description below and as always I hope you have a great sales day bye