Essential Business English 4 — A Telephone Call

Good morning, Chic Boutique, How may I help you? I'd like to speak to MrMorgan please. Who's calling please?

This is John Wright from International Fashion Supplies. Sorry, I didn't catch your name. John Wright.

That's W. RI. G.

H. T. Okay MrWright.

I'll try and put you through. I'm afraid the line's engaged would you like to hold? Uh, can I leave a message?

Certainly. Could you please tell MrMorgan our latest shipment has been delayed and that the 300 dresses he ordered should arrive next Friday. Drss order delayed .

. . arriving next Friday.

Yes, and would you please ask him to give me a call as soon as the shipment arrives? Of course. Could you let me have your number please?

Yes, it's zero one six three two nine six zero double nine four. That's oh one six three two nine six oh double nine four. Yes, that's right.

Thanks for your help. Goodbye. Goodbye.