[Music] hello my name is daniel clark i'm here to see my dentist dr harris hello dr harris will be with you in a few moments please have a sit in the waiting room to wait for him okay thank you hi daniel are you ready for your dental appointment yeah sure hello dr harris come on in how you doing daniel not so good i'm afraid i've been having pain in my back tooth on the right side of my mouth i'm having trouble chewing on that side it gets worse during the night how long have you had
this pain it started hurting me two weeks ago hmm let me check sit down on this chair and lean your head back open your mouth as wide as you can please [Music] do i need to have my tooth extracted no you have a cavity in your tooth so you'll need a dental filling great i'm relieved i'll give you a local anesthetic so that you'll feel no pain [Music] you can rinse your mouth now okay we're done did it hurt no never felt the thing thank you very much doctor you're going to be numb for the
next couple of hours how long do i have to avoid eating you should avoid eating for at least two hours don't forget to brush your teeth at least twice a day and floss at least once daily [Music] good morning how can i help you today good morning i need to have this prescription filled sure can i see your id card please here you go have you taken this medicine before no i haven't you must take one pill in the morning and one pill in the evening should i take it on an empty stomach or after
a meal it should be taken right after a meal are there any side effects you may feel drowsy in the first 24 hours you should avoid driving in that case okay that's good to know is there anything else that you want yes i need something for a sore throat and dry cough well we have this syrup and these lozenges great i'll take both take one lozenge every four to six hours before meal times okay and what about the syrup you should take one tablespoon twice a day anything else no that's all that'll be fifty dollars
then please [Music] excuse me sir i would like to report a stolen purse sure please have a seat can you give me your name address and phone number yes my name is tasha starsky s-t-a-r-s-k-i i am staying at sunset hotel and my phone number is 801-555-9864 okay can you tell me exactly what happened i was walking down the street when this man knocked me right off my feet grabbed my purse and ran away with it where exactly did this incident happen it happened on salem avenue near the bakery were there any valuable items in the
purse yes a wallet with two credit cards 300 cash and my passport can you describe the man for me he was medium height slim with short dark blonde hair i'd say he was in his 30s for how long did you have this man in your sight a good few seconds did you see the man's face clearly can you describe his features well he had small eyes and a large mouth did the man you saw have any facial hair such as a beard or mustache not that i recall and what was he wearing he was wearing
a blue polo shirt and black trousers would you be able to pick him out of a lineup yes sure that shouldn't be a problem okay don't worry we will do our best to catch the thief as soon as possible we'll let you know as soon as we find something okay thank you very much [Music] excuse me yes how can i help you i'm looking for a new phone but i'm not sure which one to buy can you help me choose one of course what are you looking for in your new phone well first of all
i need a phone with a good battery life it should last at least a full day okay is anything else important i wanted to have a good camera which can take high quality pictures what budget do you have in mind around 2 300 i think this would be a good choice for you it has a great camera which takes very good pictures the battery should last at least two to three days with normal usage how much memory does it have it has 64 gigabytes of internal storage and you can also add a micro sd card
if you need more and what's the price it's discounted to 300 what's the front camera resolution the front camera is 16 megapixels with an led flash fantastic for selfies that sounds good i take it hello pacific electronics customer service allison speaking how can i help hi i'm calling about a tablet i ordered from you last week it was delivered to me a short while ago but it was damaged when i got it the tablet doesn't work and there are scratches all over the back i plugged it in to charge it but the charge light doesn't
come on i'm really sorry for the inconvenience we'll try to sort that out for you sir can i have your name and order number please yeah it's larry hill the order number is 52110 and your email address it's larry hill gmail.com i'm going to email you a return label print it out and send the tablet back to us with the return label [Music] okay what happens then we can either exchange it for another one or give you a full refund which would you prefer another tablet please okay then i had just sent you the email
sir if you have any further problems just let us know okay thank you very much for your help my pleasure good evening four seasons hotel how can i help you good evening i would like to make a reservation for the last weekend in june do you have any rooms available then certainly madam would you like a single or a double room single please exactly how many nights would you like to stay from friday evening to monday morning you'll stay from friday to monday three nights that will be six hundred dollars including breakfast for bookings made
over the phone customers have to pay in advance for the first night yes sure no problem matt take your full name and email address please yes my name is alice ford and my email address is aliceunderscore405 at gmail.com thank you i have made the reservation you will receive confirmation by email along with instructions for making the payment i read on your website that you have a pool and a gym are these facilities available for all hotel guests yes they are there are also free on-site car parking facilities available for hotel guests that sounds wonderful do
you have a laundry service too yes we can do both laundry and dry cleaning for you that's great thank you very much for your help don't mention it see you in a few weeks [Music] goodbye what's the matter officer do you know why i pulled you over i was only just above the speed limit when i looked at my speedometer sir did you realize you were speeding in a school zone what no i didn't yes you were going 50 miles per hour in a 20 miles per hour zone i was in a hurry to get
to work and didn't realize how fast i was going you also ran through the stop sign i would have stopped but i didn't see the stop sign i didn't see it because the sun was in my eyes i didn't mean it that doesn't justify your violation you are not paying attention i'll have to give you a ticket may i see your driver's license registration papers and insurance card please oh yeah they're here somewhere in the glove compartment yeah here they are here's your ticket please sign here you can either appear in court to pay the
fine or mail it in you can appeal to the court within 14 days this ticket has all the information you need please drive safely sir hello how can i help you hello i'd like to open a bank account what kind of account would you like to open a savings account or a checking account a checking account yes sure may i have your id and proof of address here you go how much money do i need to open it you need to deposit a minimum of 100 into your new checking account here you go and how
much is the monthly maintenance fee it's 12 does this account provide free online banking yes you can enjoy our free online banking with free unlimited bill pay and free mobile banking now please fill out this application form with your personal details job position and gross annual income [Music] okay i'm finished here's the form thank you your account is set up now will i get the debit card in the checkbook today no you'll have to wait seven to ten business days they will be sent to the address mentioned in the form okay thank you you're welcome
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