How dare you? >> You okay? >> Get your hands off of my husband.
>> Slow down, B. Don't cause a scene. [music] Everybody is listening.
>> How am I not supposed to cause a scene when I just caught my husband with another woman? >> Have you lost your mind? What are you doing embarrassing me in public like that?
>> Wait, let me get this straight. You're angry at me. You're the one who cheated.
>> Oh, please. Our marriage has been on the rocks for years. This shouldn't come as some surprise.
>> I cannot believe what I'm hearing, [music] Jerry. We vowed to spend the rest of our lives together. >> That was before I knew you couldn't give me children.
You know, I always wanted children. [music] Can't be mad at me for wanting to find someone else who wasn't broken. >> How dare you?
>> Are you okay? >> That's your baby? >> You know what?
I'm glad you found out. All this running around is stressful. >> Do you have any idea what you've done?
You've ruined our lives. >> Maybe your life and my real life is about to begin with my family. >> Jerry, is everything okay?
>> Everything's fine. How's my little princess doing? [music] >> Fine.
>> I'll meet you at the car in a few moments. Okay. >> Okay.
>> How could you do this to me? Like I always say, life isn't fair. [music] I'll have my lawyers draw up the divorce papers.
Oh, and I recommend agreeing to the terms. Otherwise, I will bury you in legal fees. And we both know you can't afford that.
>> You seem pretty happy for a man who just got slapped. I am just happy we can finally stop hiding and we can be the perfect family. We [music] really are.
>> Good. You're here to get your things. >> What do you mean?
This is my house. >> Not anymore. >> With a baby coming, Alexa and I need the space.
So, it's better for everyone if you just found a new place to stay. >> How can you be so callous about this? I'm your wife.
You were my wife. But now I need to do what's best for my daughter. Beth, >> what are you doing here?
I I haven't seen you since >> since Tessa's graduation party when you broke up with me. I'm sorry to intrude, but what's wrong? Are you okay?
I've just had the worst 24 hours of my life. >> You don't want to hear about this, >> Beth. I've known you your whole life.
We've been friends ever since you moved next door to me when I was seven. I care about you. Well, always have.
Always will. I don't know if I'll be able to help, but I can be here to listen. [clears throat] >> I I'll I'll get it.
Just uh take Camila. >> Okay. Hey, >> what are you doing here?
>> You know exactly why I'm here. I want to see her. Shh.
>> Everything okay, sweetie? >> Fine, honey. >> I can't believe your husband could be so cruel, so callous.
>> That's exactly what I said. Then he slammed the door on my face. >> I have plenty of space if you need a place to stay.
Um, you know, just until you get back on your own feet. >> Really? Thank you.
I can't believe you're [music] this kind, even after all these years. >> You've had a tough go at it. I'm just trying to balance it [music] out.
I've always believed in the end, life's fair. >> You have to go now. You'll ruin everything.
>> Who was that? >> Oh, nobody. Just a lost delivery driver.
[music] >> [music] [music] >> Alexa, you have no right to keep me from seeing her. >> Hey, back up. Back up.
>> She's my daughter. >> What are you doing? >> [music] [music] [music] >> Beth >> Jerry, is that really you?
>> You look incredible. You look are you okay? >> I am a mess clearly because I screwed you over.
The one good thing I had in my life. And I'm sorry, Beth, for everything. >> Where's Alexa?
And your daughter? >> She's a liar. Okay, good riddance, I say.
Turns out the child wasn't mine. She was only after me for my wallet. She's a snake.
Date. Not you. Not you.
You loved me for me. If we get back together, I think I can get my life back on track. Hey, look.
I don't even care. I don't care if you can't have kids. Turns [music] out the problem wasn't me, Jerry.
And as far as us, we're never [music] getting back together. >> Is everything okay? >> Oh, uh, yeah, everything's fine.
[music] I just catching up with an old friend. I hope things turn around for you, Jerry. I do.
I've come to [music] learn that life is fair eventually. Thanks. >> Have a good night.
[snorts] >> Woo. >> Can I help you with something? >> I'd like to book a room, please.
>> Do you have a reservation? >> Uh, no. Uh, it was a last minute trip and then my phone died.
Pick some night den. >> I'm afraid we're fully booked at the moment. >> All right.
Are you sure? Doesn't this hotel have a policy to never turn away a guest? >> Are you kidding me?
I said we are fully booked. Now, I'm going [music] to need you to step aside, please. And thank you.
>> Hello, sir. Do you have a reservation? >> Actually, I don't.
My flight was just cancelled due to the storm. Ah, well, we are pretty booked up tonight, but I should be able to find something for you. >> Really?
That is great. You're a lifesaver. [music] >> Well, it is our hotel policy that we always hold a few rooms for storms and emergencies, stuff like [music] that.
And our owner believes in never turning anyone away, especially on a night like this one. >> Oh, yeah. >> All right.
And you are in luck. I do have three rooms left. They're all singles.
Is that going to be okay? >> As long as there is a roof to keep me dry, I am fine with it. >> Well, that'll be 225.
And I do need a credit card. >> Of course. >> Yep.
>> Great. Thank you. >> And my ID is >> Oh, no.
That's okay, sir. I won't need to see your ID. >> All righty.
There you are. You will be on the second floor. Just make a right off the elevator.
You can't miss it. >> Thank you so much. And thank you for making this so easy for me.
Oh, my pleasure. You have a good night. >> You too.
>> Um, excuse me. Uh, did I hear you tell that gentleman that you hold a few rooms open for times like these? >> We do hold rooms for actual guests, not for people like you.
[music] >> People like me, >> sir. We are a five-star hotel. We do not service bums off the street.
Okay. Well, look, I know I look like a mess, but that's only because I had to walk a mile from the airport in the pouring rain and I couldn't get a cab. >> Sure.
Look, I know a bum when I see one. >> Okay, look, I am cold. I am damp.
I am freezing. I'm exhausted. And I just want to take a shower and get some rest.
I've got a big day tomorrow. >> Big day. Really?
Doing what? collecting change under the freeway. >> Where do you get off talking to a guest like that?
>> That's just the point. You are not a guest here. It's exactly what I've been trying to tell you.
Now, will you please leave? >> I'd like you to call your manager. >> I am not calling my manager.
He will take one look at you and fire me for wasting his time. Besides, even if I did let you in, you can't afford to [music] stay here. Why do you think that?
>> Because, sir, all of our guests here have jobs. And clearly, you do not. Look, you'd probably be more comfortable staying at one of the cheap motel across [music] town.
You know, the kind that rent the room by the hour. >> I can assure you I can afford the room. >> Please.
This doesn't mean anything. You probably stole it. I am not a thief.
>> Fine. I'm going to need to see some ID. >> You didn't ask that other gentleman for his ID.
>> That's because he wasn't trying to hustle me. >> Have you ever heard of the expression never judge a book by its cover? >> Oh, please.
This ID is so fake. It says you live in Beverly Hills. Someone like you could never afford to live there.
>> Someone like me. You mean a black man? Excuse me.
That is not what I said. I am not a racist and I am offended that you would accuse me of such a thing. >> Well, it's funny you mentioned that cuz from the time I walked in here, you have judged me by my appearance alone.
>> This has nothing to do with race. I [music] am simply trying to do my job and protect this hotel from vagrants like you. >> I am not a vagrant.
>> Do not raise your voice with me. >> I want a room right now. >> That's it.
I've had enough. >> Get him out [music] of here now. >> Sir, you can either walk out of here or I will drag you out.
>> I am not going anywhere. Oh, hey, boss. I was just headed out to brave the monsoon.
>> All right, drive safe and get some sleep. Tomorrow's a big day. >> Oh, >> I just heard the hotel's owner is going to be presenting at our corporate management seminar tomorrow.
>> Really? That's so great. >> I know you want to become a manager one day.
>> Yes. >> Making a good impression at tomorrow's seminar will go a long way. It'll be an incredible networking opportunity for you.
>> Well, then I will make sure I am here bright and early tomorrow morning to help you set up. >> Good. >> Have a good night.
>> You too. Drve carefully. >> All right.
Just got word the owner should be here any second. >> Oh, I can't wait to meet him. >> Oh, there he is now.
>> Hey, there he is. >> It's wonderful to see you again. >> Ah, thanks.
Happy to be here. Happy that rain's over. >> Yeah.
Uh before [music] we get started, I want to introduce you to Janet. She's applying to the management training course and has been dying to meet you. [music] >> Come on, Janet.
Don't be shy. >> So, it's you. >> You two already know each other.
I tried to uh get a room last night and she didn't think I could afford one. >> What? >> She had security kicked me out.
Had to walk to a motel over a mile and a half in the pouring rain. >> I had no idea who you were. How could I?
>> Because a good manager doesn't judge a book by its cover. >> It's not my fault. He wandered in like a bum off the street.
Believe me, you would have turned him away too if you saw him. >> And that's the exact attitude that made me open up my own hotels. [music] You see, growing up, my family didn't have a lot of money.
My dad always dreamed of taking me on a vacation and staying in a [music] fancy hotel. So, he scrimped and saved for two whole years to make that happen. But when he tried to check us in, the hotel refused to honor his reservation.
They took one look at our skin tone and assumed we couldn't afford it. That experience motivated me to be so [music] successful. No one would ever turn me or my family [music] away again.
So, I studied hard, got into a top university, and eventually graduated top of my class. All while working double shifts as a valet at the fanciest [music] hotel in town. My boss noticed my strong [music] work ethic and desire and took me under his wing.
He suggested I enroll in some hotel management classes. [music] After years of saving, I brought my first hotel and within 5 years, I turned it into the national chain it is today. So, you see, the first policy I ever made was to never turn away a guest, no matter what they looked like.
A policy you ignored. And because you ignored that policy, [music] I endured the worst night of my entire life last night. All because you thought I was the type of guest that couldn't even stay in my own hotel.
>> Please. It was an honest [music] mistake. >> No.
When you hurt or or belittle someone, that's not a mistake. >> [music] >> It's a sign of bad judgment and even poor character. >> Though you worry, Mr Johnson, I assure you that we won't have this problem again.
Janet, you're fired. >> What? >> Please collect your things [music] and leave.
>> No. No. I am not going anywhere.
>> Just kidding. >> What? No, wait.
Please, no. >> So, there's that. All righty.
Now, so let's begin the conference.
