Undercover Boss BLOWS UP on Store Manager

Hi. Do you know me? Yes.

Mr Rick How are you? I can see by the- Let me get something straight. Yeah?

First of all. Yeah? You're gonna apologize to her.

Uh-huh I just talked- You know what? I don't need to hear it. I want a proper apology.

You go up there and you apologize. Sorry Sabrina. You can (beep) on me.

You can (beep) on me. You can do whatever the hell you want to me. You can't treat people like this when they're crying at work.

I just- No, not come on. Employees come first. You are disrespectful to the brand, and you know what?

I'm gonna come in and I'm gonna make it right. Like that? Do you want to quit?

You wanna come work for me? I'm ready to quit. Okay, you work with me.

I'm gonna triple your salary, triple. Sabrina, this is what I want done. I want you to go over there.

I want you to pay for those people's Bill. What's this here? Gimme a pen.

No, don't do that. You don't need my name. You don't need my name.

Call it Dave's wings. Come on, I love you Rick. You know that.

No, you don't love me. Give me a (beep) break. But this crazy promo of yours.

What is that? (beep) tall boys. Okay, we have a contract for draft beer.

Everything you do is different. And it's against, and it's against the company. I wasn't too happy, I wasn't too impressed with the guy.

I knew he was on borrowed time coming in and this was just the final nail in the coffin. The more and more I think about it the more and more mad I get. It's done, you and me are done.

(dramatic music) This really, really, it's one of the craziest things I've ever seen. And I apologize on behalf of myself and our company and it's not the way it should be. Okay, It'll be okay I promise.

I swear to God, I promise okay? I don't even know what to think right now. It was nice to have someone to stick up for me.

Like I said, a long time coming for all this to happen. So how about a big smile for me? Thank you.

I got to bring their food out. So you had no idea who I was? No, I honestly didn't.

Does it make your day? I'm just like okay, but I knew something was up. On a scale of one to ten, how bad is my wig?

Bad, so bad. (Soft music) Sabrina, I hope this helps a bit. It's just to start.

Thank you. Aw, you don't have to cry. It was a very emotional situation for both of us.

Please take the week off, get your energy back and you have my cell number on there. It's on the card right? On the card, yeah.

Okay. Just text me anytime of night, like I said. I just really honestly care about her that she finds her way in life and that she can learn from this experience.

Sabrina, nice to see you again. Nice seeing you. I know last time we met it was a difficult circumstances.

It was crazy, it was emotional. Like even for the week off like even that's enough just to spend with the girls that week. Like, it's probably the best week I had in a long time.

I feel I've been very very soft with a lot of our franchisees and I promise to be more forceful moving forward. That our system is ultimately better for everyone. I just really want you to be okay and I'm gonna do the best I can to help you out in any way.

I know what you were making there salary-wise and I said that I would triple it. I'm, gonna do that. Also, I understand there's a problem with the transportation in the car.

And I would like to help out with a car. I think you're gonna be looking back at this day a few years down the road. Going oh my God.

And I think you're gonna be in a better place. Well, we'll figure things out Okay, yeah. So let's end this with a nice hug and a fresh start.

All right. I'm excited, I'm ecstatic. I'm nervous, but happy.