hello welcome to the learn ameran English Channel where you learn naturally so you can speak naturally in this video we are going to learn what people do at the police station are you excited this should be [Music] fun excuse me officer Smith can I speak with you for a moment of course how can I help you today please have a seat well my name is Jane Mike and I were out shopping earlier and someone stole my wallet I'm sorry to hear that Jane can you tell me where and when it happened it was at the
mall around noon I didn't get a good look at the thief unfortunately that's okay any details you can provide might help hi officer Smith my name is Mike yes I was with Jane when it happened the thief was wearing a red hoodie and had a backpack thank you Mike Jane I'll need to take down some information can I get your full name name and contact details sure my name is Jane Smith and my number is 1234567891 thank you Jane we'll do everything we can to assist you in this matter I appreciate it officer Smith is
there anything else I need to do for now we'll file a report and I'll be taking your statement thank you so much I hope you can catch the person who did this we'll certainly try our best Jane if you remember any more details or if anything else comes up don't hesitate to contact us officer Smith how long will it take to get an update on the investigation investigations can take some time but we'll contact you as soon as we have any significant information in the meantime try to keep an eye on your accounts for any
unusual activity Jane I think we should also inform the bank about the stolen wallet good idea Mike Officer Smith should we do that now yes it's a wise decision contact your bank and inform them about the situation they can guide you on the necessary steps to protect your accounts thank you for the advice officer Smith we'll do that right away great it's essential to safeguard your financial assets absolutely we don't want anyone taking advantage of the situation your proactive approach will certainly help mitigate any potential risks Jane thanks officer Smith we'll make those calls after
I give my statement you're welcome Jane we're here to support you through this process officer Smith do you think there's a chance we might recover Jane's wallet it's certainly a possibility Mike we'll utilize all available resources to track down the perpetrator and retrieve your belongings that's reassuring to hear officer Smith it's not just about the wallet it's the piece of Mind knowing Justice is served absolutely Jane rest assured we're committed to resolving this matter for you please have a seat Jane we'll start by taking your statement thank you officer Smith can you describe in detail
what happened when your wallet was stolen sure I I was browsing in the store when I realized my wallet was missing it's a black leather wallet with my ID credit cards and some cash inside did you notice anyone acting suspiciously around you not really officer it all happens so fast all right I'll document everything you've told me now I'll fill out the official police report is there anything else I can do to help officer Smith just one more thing Jane once I'm done I'll need you to review the report to ensure its accuracy here you
go Jane please take your time to review it everything looks correct officer Smith great now we'll analyze any surveillance footage from the mall and follow up on any leads thank you for your help officer Smith I really appreciate it it's all part of our job Jane we're here to assist you and remember we'll keep you updated on any developments in your case that's reassuring to hear officer Smith I'll be eagerly waiting for any news just stay patient Jane these things can take time but we're dedicated to resolving your case I understand thank you once again
officer Smith before you go Jane I want to assure you that we take every case seriously no matter how small it may seem your peace of mind is important to us thank you officer Smith it's comforting to know that I have the support of the police department yes Jane we're here to ensure that Justice is served and that you feel safe in your community I appreciate that dedication it makes me feel grateful to live in a place where law enforcement is so committed to its citizens we're privileged to serve such a wonderful Community if there's
anything else you need don't hesitate to reach out we're here to help thank you again officer Smith I'll keep in touch if anything comes up take care Jane and remember we're working diligently on your case you're not alone in [Music] this hello Jane this is Officer Smith I wanted to update you on your case can you come by the station when you have a moment of course officer Smith I'll head over right Away Great Jane I'll be here waiting for you hi officer Smith I'm back to check on my case welcome back Jane I'm Glad
You Came please have a seat I have some updates for you Jane we've made some progress in our investigation really that's great news officer Smith yes we have a few leads we're actively pursuing we're hopeful we'll have some positive developments soon thank you so much officer Smith it's our duty Jane we're here to help if you remember anything else or have any concerns just tell us I will officer Smith thank you again we'll keep you updated thank you officer Smith I'll be eagerly waiting we'll do our best to bring this to a resolution hi I'm
officer John good news we found the thief and here's your wallet that's great news officer John oh officer Smith and officer John that's amazing thank you so much for everything you're welcome Jane it's all part of the job Jane I'm glad we could help thank you so much officer Smith I can't believe it having my wallet back is such a relief those IDs were really important to me take care now and remember next time be vigilant and keep your belongings close to avoid them being stolen we'll do officer Smith I'll be more careful from now
on thanks again for everything here are some of the vocabulary words used excuse to Pardon or forgive for a fault or offense Thief a person who steals hoodie a sweatshirt or jacket with a hood backpack a bag with shoulder straps that allow it to be carried on one's back details specific pieces of information statement a formal account of events or facts surveillance close observation especially of a suspected spy or criminal footage recorded material typically a film or video leads pieces of information that may help solve a crime or mystery accuracy the quality or state of
being correct or precise resolution the action of solving a problem or dispute progress forward or onward movement toward a destination pursuing following or chasing with determination developments events that bring about progress or change concerns worries or anxieties Duty a moral or legal obligation a responsibility effort a vigorous or determined attempt questions inquiries made to obtain information reassuring serving to alleviate someone's fears or doubts eagerly with Keen interest or enthusiasm positive characterized by the presence or possession of qualities or features rather than their absence relieved no longer feeling distressed or anxious reassured word through indicating passage
or movement from one side to another did you enjoy the conversation today was it relatable try using the conversation with your family we hope you learned some things about what people do at the police station thank you for watching the learn American English Channel where you learn naturally so you can speak naturally please click the like button and subscribe to our channel to see more videos like this one [Music] w
