you are in a very difficult and uncomfortable position because I think leadership is more difficult now than it has ever been because you're dealing with you're dealing with human anxiety you're dealing with human uncertainty you're dealing with human ambition and human Egos and and again especially young people who think they know what they want and don't who have certainty and are very outspoken and do not mind going around their boss's boss to come to you you know so you're going to be dealing with a 19 year old saying why am I not given this and
you're like I don't where are where do you work you know [Music] um uh they have no fear of doing that they also have no fear of quitting and so we've seen this pattern where remember they're very they're as a Young Generation they're actually less equipped to deal with stress than previous generations uh and and so anxiety is high and they're very confrontation avoidant so for example we've seen this where they feel like they deserve a raise and they don't know how to ask for a raise and so instead of asking for raise they'll just
quit and then sometimes with an email that says you don't value me you don't pay me enough you're like you just had to we just had to ask the answer we love you you know so they're not afraid of quitting but they are afraid of asking for things or if they do ask for things that sometimes crumbs across very aggressive or accidentally black and white like I've been here um eight months and I would like a 50 raise and I'm not exaggerating I mean you've you know and and uh and the problem is that they're
ill-equipped what they're doing is they're they're putting you in a yes or no position so even if you say here's the plan to get you that over the course of the next eight months hey they take it as a no because I asked for something black and white and so one of the things I think there's a huge opportunity for a company is to help people to build in training that helps them uh with their human skills I hate the term soft skills please let's never use that term again you know we talk about hard
skills and soft skills those things are opposite hard and soft are opposites their hard skills the skills you need to do your job and human skills the skills you need to be a better human being and we want you to excel at both and we're going to train you to do both and some of the human skills that are underappreciated and under trained in this day and age are how to have difficult conversations had of an effective confrontation how to give and receive feedback and I think we have to train those things so that if
we equip them with the skills instead of saying I've been here for eight months I want to raise to say I've been here for eight months I really love it here my goal is to stay here I have um Financial Ambitions can you help me get on a path to get to this number now we can have a conversation because it's now a Continuum rather than a black and white question but the point is is I don't fault them they'd lack the skills and so I think there's a huge opportunity for an organization like yours
to teach these young people coping mechanisms stress relief the biggest one being how to ask for help that is the single biggest thing that is lacking at every generation which is I am struggling can you help me whether it's personal or professional that is absolutely lacking and so we do unhealthy things to help compensate social media and other things
