Undercover Boss - Modell's Sporting Goods S4 EP1 (U.S. TV Series)

this week on Undercover Boss the CEO of Modells okay great America's largest family-owned Sporting Goods store oh my God poses as a contestant on a reality show about people trying to win funding for new businesses hi are you the contestant the contestant hi nice to meet you I'm Angel by working undercover he'll hear the ugly truth about what his employees really think I'm going to be brutally hear I want okay why treat the Connecticut stores like the redheaded stepchild most upper management and owners they clueless what will happen in the most dramatic reveal ever oh

my God oh my God angel are you okay find out next on Undercover Boss headquartered in the heart of New York City Modell Sporting Goods sells athletic footwear clothing and sporting equipment to more than 10 million customers scoring revenues of more than $600 million a year thank you overseeing the 3,800 employees that keep these stores kicking is one man I'm mitro Modell CEO of Modell sportingoods Modell has been a New York based company since 1889 founded by my great-grandfather moris it started out with the push cart on courland street downtown catering to people that were

coming off the ships selling access knit hats gloves in the 50s and the 60s my father led us into the sportings Arena today model Sporting Goods is the largest and oldest family-owned sporting goods company in the country we operate over 154 stores in 11 states model SP wining Goods is a major sponsor to a variety of teams the New York Yankees the New York Mets the Brooklyn Nets and when a team wins we proud ourselves of being first to have the team merchandise immediately after the game we will have it before any other retailer retail

is in my blood it's in my veins My Father Bill Modell wanted to make sure that my brother Michael and I learned every part of the business we both worked every job in the company in 1987 My Father Bill uh made my brother Michael and I co-presidents where you to go you got to go to Mo Michael and I took the business from1 18 million to 443 million running the business with your brother is incredible it wasn't about ego there's always to be a tremendous amount of trust and respect with one another he died of

Hotchkins leaving three young kids Behind it's tough replacing a brother who's been your best friend we did everything together we went to camps together we played ball together I think about him every day Michael was always that person who was a great listener we always had the time and people loved him for that Michael was different me as a leader because I'm a noons guy so if I went a little off from the deep end he would bring me back and reel me back in what's going on could you check it out and call me

back please everybody in my company knows that we watch every dollar we're spending a lot of money truthfully it's sickening this is not acceptable no if it doesn't drive sales or increase profits then what are we doing it for hello this year I'm planning on opening up 8 to 10 stores we're going to surround all our competition like Locus as we continue our aggressive expansion program bu five kids all together two for my first wife and three with Robin I'm training my sons Matthew and Max who are 11 to 10 years old to be the

future co- CEOs every day I teach them a business lesson whether it be at breakfast or whether it be at night when I come home from work watch the most amount of people online before we open up another register 10 three oh three these are the basic principles of retail as a matter of fact they have business cards that say CEO in training part of my job as CEO is also entertaining being in the Sports World we'll go to a game uh we'll hang out with the athletes after with their wives hi guys how are

you haven't seen you in a long time nice to see you C you see we've been having some issues at Modell's I decided I'm going to go undercover we watch all the undercover bosses C might be calling you for some advice tonight see you like in the warehouse like like driving a truck or something CE any advice viice just try to disguise your voice best you can get skinnier that would be a problem overnight shave your head you think that would stop people from recognizing me shaved head mustache how would you like having a bald

husband you don't belong bald oh my God I'm going undercover because when your last name is on the door it puts unbelievable pressure to make sure that are values that have been passed on for four generations continue to be passed on for the next 100 years my wife leaves me I'll never forget myself knowing that our people know me I plan on changing my voice to make sure that they have absolutely no clue my wife is definitely leaving me while I'm undercover I'll be posing as Joey Glick a former pizza store owner that closed up

6 months ago throughout my undercover Journey my associates will be tricked into thinking they're on a hosted reality show in which they will work alongside Joey and then decide whether he deserves to win the money to start a new business today we're in Bronx New York in front of Modell Sporting Goods Distribution Center the man pretending to be the host of the fake show will keep asking questions about whether Joey deserves the money so my associates will have no idea that this is secretly undercover Bo honey could you come here please what do you think

of Joey I ate it come here SC up that's okay you don't have to R that's perfectly fine oh my what do you my God love you be safe being a CEO I'm use you the last one to know things and unless you know what the customers and your Associates are feeling and experiencing you don't have a handle on it and I really want to uncover things that are being kept from me that I could help fix and make the company help for your [Music] company today I'm in Milford Connecticut and I will be working

with an assistant manager Connecticut is a newer market for us and Modell's has only been here for about 5 years in this particular store we have been struggling with sales and I can't afford to have stores that are not performing to my expectations we've already downsized the store once we cannot downsize anymore the last thing I want to do is have to close the store is James here I am James J drill click nice to meet you I am the assistant manager of the store okay good all right my first impression of Joe was I

was picturing somebody possibly just a little younger his voice threw me just a little a little Gruff he was hard to understand at first this is your main Drive aisle of the store this is where every customer is going to walk down you come into a table and every shirt is flipped over are you going to look through the table it doesn't look good you want to look presentable you want those customers to enjoy their shopping experience so what I want you to do is keep them folded lay it out give it a flip fold

fold wow Flip Flip Flip Flip tuck and fold nope try and look for the old fold there you go there we go we got another project for you right now we're going to take this mannequin and we're going to redo them so what do you want me to put on here anything you want be creative I'll be [Music] back Jason oh okay all right let me go he just dropped the man again okay bye the guy fighting your back I can't get his arm in here I got one off you got one off okay Joey

with the mannequin look like a infant boy trying to dress a full-size doll okay you work in the front section of the store look up greet the customers that's 95% of your business is greeting that customer James is on top of his game he takes pride in the cleanliness and the merchandise presentation and taking care of the customers how you doing but I still need to find out why the store has been struggling with sales did you find anything today oh we're just looking okay shopping all right well make sure you take advantage take a

look we got a lot of good stuff when customers come in do you generally have what they have there are things that we get asked for all the time that we don't have them give an example we don't carry the high-end sneakers here and we get asked for at least three times a week we have a like a help desk it's called the call center we've called the call center we just don't get them does that happen often how's business here something about this guy some of the questions that he's asked me do you have

all the sizes generally don't have it all why you can't go from there to here he has to go to the distribution center in the Bronx first does that happen often why is he so interested in my Distribution Center I don't know it's weird um the mustache was throwing me off a little I have a couple of suspicions but I don't know work in this section right here I'll be back you don't think that's mention shaved head do you what what and a fake mustache hey make it out there Joe okay I think got everything

pretty squared away not bad I got a question for you I'm just curious do you know Mitchell at all Modell what do you mean have you ever met him there was a couple of questions that you asked me that that were out of the ordinary Jim just called me out I must have tip my hand why would you worry about our distribution center do you know [Music] Mitchell there was a couple of questions that you asked me that that were out of the ordinary I got a question for you do you know Mitchell little all

model just curious I am Metro Motel I thought you were much taller I need to really understand you told me some stuff today that obviously you are really frustrated on you know that sales has been an issue in the store and then the next thing is going I'm going to have to close the store if we don't get the sales up what are the things you need how do we you want I'm going to be brutally honest with you right okay why the Connecticut stores or the New England stores like the redheaded stepchild why don't

you give us the stuff that's on 42nd Street you got kids playing football they're you're my size they're not fitting in a youth adult pants I don't have any adult pants none again the redheaded stepchild that's what you feel like I'm not a retail guy I'm a retired firefighter I've had days here with frustration being at a high level to where I've looked for a good burning building to run into on the way home from work that's not who we are okay okay is heartbreaking to me 21 years as a firefighter I loved my job

there but I love this too why the people when I get a kid that comes in for a pair of football cleats and the kid grins from ear to ear that makes my day my daughter plays Little League she actually playing in a softball tournament today I'm here working and I'm missing it the schedule's flexible that it works great on paper but flexibility doesn't always cut it sometimes there is no flexibility nobody walks to talk here it's it's a salaried position they ask for a 40 hour week but it's over 40 hours and that's why

I had to quit coaching it's painful to hear but it's really really important great feedback I'm cling this off this is my disguise it's mindboggling that I had to go undercover to really find out what the truth is and here I keep telling everybody the associates number one when in reality they think they're not even on the radar screen I have my work cut out for me Dan how you doing I am so frustrated I mean I got to find out adult football pants where in the heart of the season and they don't have a

pair how do they not have Goods that's just not acceptable if I'm a district manager I should have answers to every one of these problems if they can't be strong enough to get things done and then there's a problem I don't care if they with this 50 years we're going to root them out we've got to change and we keep asking our questions as to what's happening with Connecticut now the question is how quickly can we fix it I've done one job so far in the Milford store they were complaining that they're not getting the

merchandizer store in needs and that's totally unacceptable today I'm in the Bronx at the Modell's Distribution Center working with a shipping associate the reason why it's so important that I'm there is the CEO it's my responsibility when there were problems I have to be Mr Fix ity I'm Jo it's Christopher here St this after I went through the headaches of shaving my entire head and putting on this crazy warless mustache the last thing I want to do is blow my cover like I just did in milord I'm looking for Christopher hey what's up man are

you the contestant Joey and uh I'm going to show you basically what we going to be doing today all right good good I don't know this man kind of looks drunk Chris can I get a water he looks intoxicated like he's just been drinking all night and all morning grab a box here we go however you want to put it as long as it's firm and sturdy there we go now we're going to do is take this tape all around W all the way up [Music] TR all right help you out a little bit all

right you good to go with the tape now I'm going to show you how we use the machine to load the truck right here is where we call a walkie rider all right and basically what this machine does is it picks up these pallets and we can load them onto the trucks all right to go forward you just rotate forward Go reverse you rotate back now you try whoa whoa whoa whoo let's take it easy hey hey hey hey ready ready got drive forward nice and easy there we go make sure your forks are lower

all right all right all right when Joey was on that Rider he looked scared no driving the wrong way buddy Sweating Bullets he just look like a scared kid no oh oh keep it up keep it up all right nice and slow ring that high low it was wild oh wo wo wo wo I'm up stop stop on a 1 to 10 10 being the highest I was a minus 6 feel a little UNS safe about you being on the machine so I'm going to let you do this pump jack it's a little harder but

it's much safer for everybody all right I I need to live I need to live he's going to use the pump jack for today so all you got to do is Pump It Up real nice make sure it gets it up high keep pumping keep pumping roll it in roll it in slow slow oh it's not balancing Chris to the rescue he's almost getting crushed by a pallet was leaning over I honestly think he wouldn't be able to last this job for more than 2 or 3 months going to keep building pallets I can't believe

how labor intensive it is how they do this it's just incredible so where you from Joe Brooklyn so what kind of business are you hoping to invest in I want to open up a sports mobilia store do you plan to have workers yeah make sure that you treat them fairly and you pay them fairly okay cuz look at me I'm doing manual labor for minimum wage you see the type of work I do you know it's it's tough work and for the amount of pay that we get come home with about 2:30 a week that's

a pay of sneakers for some people when Chris told me that he only takes home $230 a week my heart sunk I know I've been putting unbearable pressure on our management team about controlling expenses and I just wonder whether we went too far particularly in paying people minimum wage I never looked at it from the aspect of what is the job entail and are they being compensated fair I'm living check to check to support myself my brother and give my mother R you know family over everything how many in your family it's me and my

brother I take care of him anything happens to him I'm there you know that's that's that's the one part of Joy I got my younger brother so she go to school yeah my brother is smarter than me never been arrested never touched drugs never touched liquor I told him not to make the same mistakes that I made I lost my dad so I didn't have that sense of guidance you know how old are you when you lost your dad 3 years old my father was gone my uncle was gone locked up I'm not going to

lie I'm struggling I'm struggling I I may not have made it but my brother will my older brother took care of me Michael would love the values that Christopher espouses it's all about family it's all about taking care of each other this is something that Michael always preached let's get back to work man when I look at the situation in our distribution center I got to change this I'm going to make sure that we're a company where people feel good about coming to work and feeling that if they're going to work hard they're going to

be recognized and rewarded right now that is not the case and I feel horrible that's how you do [Music] it when my brother Michael was alive he was always that person who that made us such a special business with people always felt part of the family and obviously somehow or another I might have gone off track and I'm sure if Michel was alive today we wouldn't have gone off the path I would do anything to get him back to help me but the reality is Michael is not here and it's my job to pick up

the [Music] slack coming up find first game the boss gets kicked off the job clutch clou clutch I am not getting the truck with Joey to go anywhere out of this yard I can't let you drive and later his tough shell cracks things are going to get better better you're going to be [Music] fine Mitch Modell the CEO of Modell Sporting Goods is a boss undercover in his own company how you going man I'm Chris his employees think he's a contestant on a hosted reality show trying to win money to open his own business his

journey continues in the Bronx so far my first two jobs led me to uncover some things about the company that really upset me today I'm back at our distribution center the drivers are the link between the distributions and the stores I don't get to visit this facility as often as I would like so I want to take this opportunity to work a different job and see if the truck drivers feel the same way that Chris did yesterday I'm really hoping today goes better are you Kirk how you doing you contestant hey TR how I am

this this we going to do today I'm going to teach you how to operate that trctor [Music] okay Joey looks like a clown he looks funny okay you know I mean but hey Auber Einstein looked weird and he was a genius now Joey please let's not damage nothing you drove a car before right yeah forget about that it's totally different look just make sure you know where everything is right you know where your clutch is right step on your clutch see how it moves you know move it up and [Music] down yeah hold a clutch

it now you're gonna start it all right now be very careful set step on the brake okay put in put in first now ease off the clutch you sto her so wait a minute free it up again no no you start it all right clutch dis the breake all right easy all right I'll prob you all right let's try it again put the clutch back in find your gear now clutch break clutch clutch clutch you'll never run away with me all right Joey I think we going to um have to yep okay I'm ready no

you're not ready made me nervous I can't let you drive I am not getting a truck with Joey to go anywhere out of this yard I'm have to be your pilot for the day so where we going now we're going to we're going to way first in Heights we going to get your crash crust and lumping lumping yeah what's lump that means un loading the truck by hand we going to give a new found respect for truck drivers ABS today I will teach you everything I know if you want to learn I want to learn

we going to start with lumping could we start after the lumping you wish not in this lifesty partner and see kill two birds and one stone that's you carrying a lot a lot around with you partner that will you will leave some that in the truck he's not in the greatest of shape and this is a real a tense job what you doing we got some grapes n we working there sometime we got the skip lunch and get your job done to eat later everything ain't marshmallows and cherries oh no they got cherries I take

your word for it right now he wants to eat so maybe he should get a good job baking pies see here go the problem here you see there's a truck out there making delivery and there's no place for me to Park it's a rough time to come to this just neck of the woods CU this place is always crowded I always think about buying and selling merchandise making sure the customers are happy but never thinking about the process along the way now we just play a waiting game we got to wait for this this truck

to move so we can move ourselves up and this always happens like this yeah man it's getting worse now you know they need management to come down here and assess the delivery process need toore make a decent time frame we're not always in a position where we can do our job and we've been here a long time in here a while most upper management and owners they clueless or they look at the bottom line and because we look at the bottom line they lose focus of what really happens my brother Michael he is proba turning

in his grave today he probably can't believe that I would be so distant from the reality of of what's going on in the stores and the distribution center and he'd be very upset with me I worked a lot of places I've never seen drivers turnover so much in my life and what's causing that turnover overall look at the compar and salaries to other companies for the kind of work we do we don't only drive we unload too look at the hours we're forced to work you have to take all in consideration before you make assessment

of how much you going to pay somebody he always said we have to stay close people I I feel that whoever you know who own a company not Mitchell I think Mitch I feel that if he knew how his bottom L employees felt he would he'll make a change did you ever meet this guy he be ready comes around I'm personally devastated we don't listen to our truck drivers we don't respect them I wasn't responsive to them I take full responsibility over an hour Communications is lacking or even non-existent I'm embarrassed and I just can't

believe how people why would even people still want to be with [Music] us even though our family started our business in New York Michael and I decided 1996 to come to Washington since then we've opened up 15 stores in the area today I'm in one of our stores that we've just opened last year I will be working with one of our managers of the pyal this is the last job of my journey it's been extremely hard so far and I know have a lot of work to do when I get back to the office Angel

here oh yeah let me show you where she at my last retail job with James didn't go so well why don't you give us the stuff that's on 42nd Street you you have no adult pants I don't have any adult pants none so I need to make sure that the consumer here feels that we're the hometown Community sporting store in this particular area hi are you contestant I'm the contestant all nice to meet you I'm angel I said I'm working with you today yes you are working with me today how's it sound it's do it

all right great what I really want you to focus on today Joey is customer service cuz that's the basis of everything that we do here okay this is game it's an acronym that was made up by our company and what it shows is it's basically great customer service G and game is greet every customer with what can I help you find my first impression of Ang is unblown away the understanding how important customer service is and it's great to see a CEO of things that I totally believe in is being filtered down at store level

he is end each transaction by saying thank you for shopping with us okay well you know your stuff yeah thank you you're going to know it too how are you here I started when the store open I really like it and I know you're going to do really well okay do you know why I'm here won't you tell me I just closed up my pizza place in Brooklyn oh wow and I went open up a sports mobilia stop oh really Zoey I got you don't worry about it all right go ahead and grab that we

have some backpacks that are on sale I'm going to have you put signs on those okay are you scared of heights yep I hope not AR was getting up on that freaking ladder oh my God the thing was shaking I don't know what the weight capacity was but thank God it held when you're as heavy as I am you try to save as much energy and it's Seas it a water like a warus this is probably the best exercise I've had in 10 years I'm going to have you work a little bit more on the

floor so right here all of these shirts should be going from small medium to large the these are all extra larges the small and medium sell pretty fast so we get in another truck Monday but if they need it before them we can just get it from another source we got no small mediums or larges here either yeah they all they all so out there's a lot of small and medium people in this town you know as CEO when I hear that we are at a stock it drives me up a wall what can we

help you find today rubber things to put over the handlebars in my bike but it doesn't look like you guys carry those when a customer comes in and we don't have the item my stomach Turns Upside down there were too many customers walking out without packages what can we help you find today ball set to the beach said when we disappoint them we could possibly lose some for [Music] life so this is a stockk from Joey so when you start your business you're definitely going to have to have a room somewhere to store all of

all of your stuff in okay it's just good to see how big I should keep it so you told me that you had a pizza of business why did you close your pizza shop I had it for about 12 years and just too much competition on the street I I closed it up about 6 months ago wow yeah it's very sad thing happened to me and Jo I think I think you're very brave and I you know what sometimes you may have ups and some sometimes you may have downs but as long as you drive

yourself you're going to be fine just keep it going myself I love this job this is very good but it hasn't always been this way what happened you when I turned 25 I end up being pregnant and I was a manager at a restaurant then I got too far along I couldn't work there anymore and ever since then it's just like times have been really really rough it's you know we've been homeless for a long time we live in a shelter now it doesn't you live in a Shel in a shelter it's a homeless shelter

there for about like 2 years now I have three children you know that are in school and stuff like that a four-year-old a 3year old and a 20mon old W yes it doesn't matter though don't I don't want you to feel sad for me or anything it was way worse than that we've slept at bus stops we've been down to where as though we didn't have any money to eat you understand what I'm saying but I'm going tell you something things get better as long as you have that drive in there as long as you

push and you push things are going to get better you're you're going to be fine I have never experienced A Moment Like This knowing what she's going to be going home to it literally broke my heart I'm the one who decides how much our Associates are paid and to think that one of our Associates is homeless makes me sick I'm going to listen to what you said people like Angel deserve better and I know this company myself can do better [Music] baseball field is such a sacred ground for me when I reflect on this week

I feel I failed miserably as CEO I am appalled with myself having seen some of our Associates who seem so stressed and so frustrated because I know the kind of pressure I've been exerting on the entire organization to reduced expenses and it came at the expense of our Associates it's incredible how I see the company in a totally different Viewpoint after this week the promise that I want to make to my brother Michael is that I'm going to fix it I will reinstate the core values that he so passionately believed in coming up the boss

summons his employees to City Field home of the New York Mets where they think they're meeting with an investor to give feedback on Joey's performance how will they react when they find out Joey is really the boss I'm Mr Modell CEO of Modell sportings oh my [Music] god I've invited my associates to City Field home of the New York Mets because it's Where My First Love For Sports began they think they're coming to meet with a wealthy celebrity investor to secretly advise him on how worthy I am to receive seed money for my business I

honestly do think Joey's ready to open a business I think they are going to be absolutely [Music] shocked something wrong Joey I'm not Joey what do you mean you are Joey I'm Mitchell Modell CEO of Modell Sporting I've seen you before and you don't do you you they couldn't make you look that different I've met Mitch like once or twice before he had a lot of hair I shaved my head so what is this did you ever watch the show Undercover Boss no I've never watched that oh man that's crazy you didn't do this to

me why you did that to me man yeah you got me you really did get me you really to get me Jam I mean I just can't believe I boo my undercover there like I said I always I always knew you were a little taller how are you feeling about the whole situation glad that I could get the candid opportunity to to say the things that I did to you why treat the Connecticut stores like the redheaded stepchild I heard exactly what you said about the merchandising problems so I met with my executive team and

we're putting in place someone who's going to manage the inventory for the Connecticut stores so I get you the right product and the right stores at the right time that's awesome Jim in addition because of your dedication we want to make you an ambassador supervisor SL assistant manager whereby let's say 60% of your time we want you to go out there and uh talking to the league so that we could drive sales I that I'm I'm really excited about that thank you so much we have the utmost confidence in you I know you're going to

knock it out of the park but you know there's more to life than just working and I feel terrible that you missed a lot of important events in your family and that's that who we are I want to send you your wife and your girls on a family trip 7 Days 6 nights you'll have expense money air airfare Transportation all provided for okay you're not being charged against your vacation we this will be on on me wow for for me screwing up wow that's great I know the girls will definitely enjoy that getting away I

know my wife will too I'm feeling fantastic every time we've gone away I've had to max out a credit card just to go away um this is definitely going to be where I can sit back and relax and not have to worry for once Christopher you told me about the pay scale and I got to tell you because of my time in the shipping Department we're going to be changing the whole Compensation Program in the Distribution Center uh I think that's that's amazing um you know we try to work hard and I think I think

a lot of people deserve it which brings me to one more thing after we met I did some research and I was looking at your attendance record oh boy oh boy yeah I've missed a few days uh CU they what they told me is if you missed one day within the next 90 days I understand you might be terminated yes listen I think you're a great associate if you make a commitment and you show up every day for the next 9 days I'm prepared to write a check for $220,000 oh man oh man that's crazy

uh serious are you up for the challenge yes sir you know when I heard you talk about your brother it made me reflect on my brother who I lost 12 years ago and uh it brought a lot of memories back of you know he always took care of me it was really really hit home and was really special I just want to keep him on the right track you know and I love the way you're like a father figured him so what I what I want to do for you and what I want to do

for Adrian is I've arranged for a trip for two on the Brooklyn Nets team plane two in away game all expenses paid you travel with the team you stay at the team hotel with the players you go to the away game you will have the extraordinary time and it's a a once in a lifetime experience thank you so much thank you I really appreciate that thank you can't believe it really I can't man I just feel blessed right now I think I did need someone to come into my life and tell me that I'm ated

cuz honestly I haven't heard something like that in a while now that he's giv me the opportunity to do right I'll make sure I do right for not only my brother now for his brother Kirk you gave me a great education clut clut clutch and I'm embarrassed to say I never looked at a truck driver until I went undercover and worked a truck with you and I have a whole different respect level for you and the other 18 truck drivers thank you you have opened my eyes about the tremendous turnover we had in truck drivers

and I love your suggestion that we should have different pay scales if the company's expecting someone to have them wake up at 3:00 in the morning or drive a truck at midnight yeah why don't they compensate them for that so we're going to be looking at that and changing it immediately because go to you that's good you know I mean I guess I did my part you know after going through and spending a day with you I think that you shouldn't be a truck driver anymore I think you deserve to be a yard Main and

supervisor with a lot of problems get swept under the rug you're not afraid to deal with them so obviously with this promotion uh we're going to adjust your salary here's your new business card what do you think about that so there's something else I want to do for you I have a check for you for the sum of $50,000 oh and I'm paying the [Music] taxes that's like that's like saving somebody's life I appreciate this you don't know I appreciate what you did for me and for the company you really open my eyes is a

new beginning then a new beginning thank you I used to feel that all he want is the bottom line but Mitchell took the time to sit down with us and and see the engine out company and I really feel the motors appreciate us now I got a total different outlook on them Angel here you are a department manager in apparel teach me and show me every inch of the way you would just amazing I just hope that I'm doing good for you it was above and beyond anything I could ever expected from an associate but

your talent level and the way you care about the company you're the kind of leaders that we want in our company and that's why I'm promoting you to assistant manager what oh my goodness I'm sorry I can't believe this we're giving you a $14,000 raise [Laughter] what you deserve it oh God [Laughter] are you serious no I think about that Homeless Shelter where you go home every night since I left you it kills me to see that you st so I have a check for you because I want you to move out of there immediately

like tonight what no you cannot be serious I'm serious that's so I have on me a check for $250,000 oh my God no no oh my oh my goodness oh Angel are you okay oh my God I have a financial advisor that I'm setting up with you and taxes are taken out so it's $250,000 oh my and I don't want you to live in that Homeless Shelter ever again I'm going to tell my children that we're not going back to the shelter anymore then we're going to have our own place oh [Music] my they can

run out back play in their backyard they can be kids [Music] what a week it was the most incredible journey and I'm going to share this with the entire organization my wife has not kissed me since I took my hair off this journey for 7 days was the most incredible education both personally and professional that I've ever witnessed and I just want to thank all of you after working this entire week I'm physically and mentally exhausted I realize I am in such poor physical shape in order for me to make sure that I'm successfully passing

on the torch to my kids I have to make sure I'm in better physical shape so that I could be around around for my kids I couldn't meent to my boys as they grow up I want to make sure that I don't leave them the way my brother Michael left me I'm definitely committed to getting into shape as well as getting the company into shape [Music] [Music] stay tuned for scenes from our next episode