so where do you start lien is not a grand theory but a set of standard practices developed for your organization based on experiments so start somewhere with a value creating process what we call a value stream what is also called a model line to learn what works best for you and a three is the best way to create your hypothesis about how to make things better in which you determine the current state you identify the business problem or the opportunity and the root cause you measure the performance gap you inventory the potential countermeasures you select
the most promising countermeasure and you conduct PDCA plan-do-check-act that science that's management by science now with regard to word start everyone wants to start with a CEO if my CEO would just do this everything would be great and that's great if they will and many want to start with education and Lean Thinking and or benchmarking but you're probably not to see you and education and benchmarking produce no benefit without action which is to say without experiments so number one start where you are whether you're the CEO the CEO the CFO the CIO a business unit
head department head facility manager an area leader within a facility product line manager start where you are now note that I've not listed the heads of the operational excellence our continuous improvement programs we've learned that lean transformation must be led by line managers the job of continuous improvement effects is to coach line managers on how to run experiments and to provide technical assistance as necessary point to point one start where you are point to start with experiments that can provide more value for customers by eliminating waste and creating success start with something important sum up
whoever you are and wherever you start pick a value creating process not just spread all over the place but pick a value stream create an a3 run experiments reflect on what you've learned share your findings with the rest of your organization we call that yogurt in the horizontal or vertical spread of good ideas and keep on experimenting lean is not a program it is not time limited it has no end
