Hi Matteo, welcome, how do you feel? It's your first day at work! Well, I'm a bit excited, I've never been a waiter, I hope everything goes smoothly.

Of course, I've been working in this restaurant for years, I'll give you a hand. Today the owner is not here. We have to manage everything ourselves, there are only the chef and the assistant chef in the kitchen.

Sure. Start setting the tables. Put the tablecloths, napkins, cutlery, plates and glasses.

Good evening, we have booked a table for two people in the name of Rossi. Sure, please follow me. This is the table.

Here is the menu and the wine list when you are ready to order you can call the waiter. Of course, thanks. Let's see the menu.

Appetizers. First courses. Second courses.

Side Dishes. Sweets. Drnks.

I'll have a risotto and fried seafood. Have you chosen dear? I have spaghetti, a steak and a side of potatoes.

I'll call the waiter. Waiter. .

. Yes, good evening, what can I bring you? I have a risotto and a fried dish.

For my husband spaghetti and a steak with a side of potatoes. Well done steak, please. Certain.

What do you have to drink? A bottle of natural water and an orangeade. For me a glass of house red wine.

Fine thanks. Good evening, there are three of us, we haven't booked, is there a table? Yes, there are outside tables, are they ok?

Sure, it's nice out tonight. Good evening, can I take your order? Yes, half a portion of spaghetti with sauce and a portion of fried potatoes for the child.

For me gnocchi and as a second course a Florentine steak, thank you. I'm undecided, I'm lactose intolerant, what do you recommend? The dish of the day is excellent.

Today there are ravioli with sauce. We can make them without cheese and dairy products. All right, I'll take them.

I would like to try them too, can you bring a plate to share? Sure. What can I bring you to drink?

A bottle of sparkling water, please. Here you go, bon appetit. Thank you.

But, sorry waiter! Tell me. I asked for well-cooked meat and this is al dente!

Sorry, I'll take the plate to the kitchen. What's up? The customer had asked for well-cooked meat.

You must specify this when you place the order, please! Waiter! Waiter!

Where are the french fries for my son? He's been waiting a long time, he doesn't eat pasta if he doesn't have his potatoes! Excuse me, I'll bring them to you right away.

Waiter, can you bring us two coffees? One macchiato. Even a bag to take away leftover food, if that's not a problem.

Sure. Excuse me, can you tell me where the bathroom is? On the far right.

Would you like the sweets or a liqueur? No thanks, can you bring us the bill? Dear, let's go directly to pay at the checkout.

Okay, then we pay directly at the checkout, thanks. Is everything okay? You have three place settings, three first courses, a second course, a side dish and water.

Right? Yes exactly, but the fries for my son arrived late. Excuse us, we're giving you a small discount.

Here's the bill. Do you pay in cash or by card? With card, here you go.

You're very kind! It's nothing, see you soon! We would like to pay, please.

We had a problem with my steak arriving at the table raw, the new waiter is a bit distracted! I'll offer you a limoncello, okay? OK thank you.

Very kind. Do I make a single bill? Yes, I pay in cash.

Here's the change. No, I tip the rest! So, how did this first day of work go?

I feel like I made a mess. But no, you just have to get used to it. You did well!

I'll offer you a drink too, come! You really know how to do it! I've been doing this job for years, I told you!