welcome everybody my name is mukuri I'm product manager here at intervision and I'm joined here by my uh esteem guest sudir Mata uh who is the SVP of product at Juniper mist and today uh we will go through how to rapidly adopt AI driven networking with intervision and Juniper Mist so with without further Ado um let me just actually provide you the agenda here on what we're going to go through here so the agenda today will be all about just reviewing the new state of networking what is changing what's new why do we need to
have a new approach to managing networking then we'll go through Juniper's uh journey to AI native networking it's really interesting so de year is going to take us through that have a demo of actually looking at how a AI native networking looks like and then uh close up with an overview on on how do we collaborate and partner together with you the customer across inovision and Juniper to provide the best experience and have a QA session as as well in the end so without further Ado let me just get started here uh let's go through
a little bit on what is changing in networking so it's really all about comp complexity and a lot of different moving sources moving targets it's a rapid shift to hybrid Services s SAS models and remote Workforce as well so what used to be a lot of more static environments with more static users and uh also targets that were predominantly in local areas in local networks and and internet we have now a huge amount of different users different type of users different kind of deployment models as well on what customers want to and employees want to
access and then also we have all of different types of movement as well excuse me uh for those customers for those users there which really is placing an immense strain on Legacy networking infrastructures and organizations are really facing this increased complexity in the network environment which is leading to spending sign ific amount of time on manual configurations troubleshooting and just maintaining connectivity so it's all about spending more time troubleshooting trying to find out if it's the DNS in most cases it's the DNS uh finding out on what is causing bad experience there for customers for
employees and really making sure that we can improve that experience it teams are frequently caught in repetitive labor intensive tasks that really take consumer valuable time and re reuse to focus from strategic initiatives so it's all about how can we get away from all of these manual repetitive items that keep popping up and focus on on what actually has a larger uh impact for those for those customers and with that I'll shift it over to use to Year sorry just one second here you able to take over yes uh thank you moik so um let
me share my screen um let me know if you see my deck yes we're good all good okay super all right good morning everybody thank you very much for joining inovision and Juniper Mist uh my name is sudir mat I run products here at Juniper's uh Enterprise portfolio it's my absolute honor uh to be partnered up with innovision uh here um so so uh what I want to start with is is really you know uh what is Juniper missed who is this team missed where did we come from what did we accomplish in the industry
why should you consider innovision and Juniper Mist uh for your network of the next decade um uh so uh this is the uh the founding team of Miss Bob and suj founded the company IUN products for uh J prist uh um uh and then Tom Wilburn uh um who's a good friend of inner Vision here runs Global sales um and so we were all at Cisco running the Enterprise business acquired maroi into Cisco and sort of after the acquisition of maraki U The Epiphany was hey maraki was founded before the iPhone was invented uh you
know um is there an opportunity to to take a clean sheet of paper approach uh to networking right and that was sort of the uh the the real driving force here is can we have a clean sheet of paper opportunity and so um what were we up against what were we looking for right you know most of the time it is reacting to if someone like they're having this video having a bad Zoom call it uh has no way to triage this and and really struggling to get to the bottom of this um and so
we said okay it's not about having a good connection but it is about having a great experience so up is not the same is is is good and great and so really focused on user experience and then connecting it end to end like you know saying hey is it the is it the uh the device is it the uh wireless network is it the switching is it the van or is it the application connecting it all the way through this is the the core Mission we uh we started with so really focused on user experience
uh then uh um then you know started with sort of a clean sheet of paper and then let me let me tell you where we are today right today um you know uh we sit right on top of the Gartner magic quadrant for Wired and wireless land it's a $29 billion doll magic quadrant and and Juniper mist is is is uh is placed at the very best uh position of this and then at the same time there's a there's a magic quadrant for indoor location services and and that's what uh um you know uh Juniper
is the only networking player who's a leader in that space and um and uh you know the other networking players uh you know most of them don't even exist and the ones that exist are nich players on this so if you think of your Enterprise Network your mission of delivering the network of the next decade for your Enterprise and then bring digital transformation and digital experience for employees with location based Services there really only is one choice in networking right and so you know uh uh you know that's why we are excited about this what
is our commitment to you when we come to uh uh you what are we talking about what do we in intend intend to deliver between innovision plus Juniper here you know three things I want to commit to you in your digital transformation it'll be the fastest roll out you have ever done in networking if you come with junip Miss um you know we have easy ways to migrate and transform from Cisco or any other networking player um then the most important thing we do is deliver the absolute best networking experience right the fewest tickets in
networking and then last but not least um we deliver the best business outcomes in terms of either location services automation uh and and really treating the network as a digital platform and the Enterprise as a digital uh you know um uh business to to engage with right so for every one of our customers in the world um you know we deliver these three things and uh with innovision and O we have some great joint accounts and we can talk to what the the the transformation we've driven there so what is what is fundamental here fundamental
what what did we fundamentally change here because and why are the world's largest networks coming to Juniper Mist right if you look at some of even the public logos here you know Dartmouth College you know uh doing a campus wi deployment George Washington University Service now wired Wireless estan Knack you know the Gap retail store chain Wireless across the entire board uh Seagate what are these customers seeing they get four things beyond the the three business outcomes the few you know fastest deployment fewer tickets and best digital uh you know transformation there they get four
fundamental technology things we provide visibility at a user level we brought AI driven operations to networking we've built this on a cloud architecture that's fundamentally you know microservices and elastic and agile and then we deliver digital transformation the underpin to all of this is um is a an open API architecture with many third-party applications that that are enabled you know we integrate with teams and zoom and service now and and and uh zscaler cradle Point lots of these application to bring sort of an end to-end picture together the outcomes we drive are absolutely stunning you
know a meantime to resolution reduction in in this place in this large logistics company their average time to close a ticket used to be 48 hours with junip per Miss we brought that to 4 hours a 96% drop if you could cut out 96% of the time spent in troubleshooting you know user open support tickets what would that mean to you that's what I want you to factor you know in one of the largest uh retailers you know they went they accelerated their roll out 10x right at the Gap we reduce site visits physically rolling
out trucks because of a a networking or a Wi-Fi issue by 85% if you could cut out your carbon footprint if you can cut out your um your site triaging by 85% what would that mean at service now a 90% reduction in user open support tickets if you could take your current environment and have 90% fewer tickets what would that mean to your it team what would that mean to your users this is the network of the next decade what are we talking about here you know Juniper Mist operates Wireless switching sdan Knack and provides
AI for the data center side this is a connected Cloud architecture uh for this entire fabric right and and so a few key things that are in the uh in the AI engine called you know Marvis is is we we provide a virtual Network assistant I'll show you a demo of this thing and then also without additional sensors and overlay networks and everything we are able to essentially um you know provide a a digital twinning experience what does that mean what that means is um you know imagine if you you know if all of your
students go home uh in the evening and then you make a firewall config change and next day morning at 8: a.m. certain students on certain applications can't get to their uh application or their Cloud you know how do you find that how do you proactively find before students come on campus we have digital twins the Marvis digital twin is is built into the network no overlay sensors nothing is synthetically testing and and and orchestrating um you know reachability and understanding what the network is doing and so if someone makes a config change if a van
link goes down if your DHCP service goes down DNS service is impacted your radio service is impacted proactively even without users on your network you will get to know the outcomes right and then last but not least how do customers get started with us right uh you know basically 60% of our business 60 65% of our business comes from a natural organic refresh that means if you have APS in your ceiling that are uh you know that are sort of uh at the end of your use of their useful life think about innovision and J
premist right if you are if you've Tapped Out you built everything you needed to build from your network perspective but you're building one new building thinking to vision and J prist if you have one building that you wish you didn't own because it's the most noisy building people are always bitching and mouring about that thing you know think intervision and J we will remediate that network uh for you and and if you're embarking on a digital transformation delivering location based service experience to your customers think Innovation and Junior Priss right so this is uh the
the story now um you know uh let me actually share with you sort of uh what does this look like what does the product look like here right and so um let me make sure you can see my demo is that M yes yes we can see loud and clear super okay excellent very good so so so let's let's actually uh think about it for a moment here um you know basically um you know you know in the old world the network used to be around uptime right so when Juniper Miss was founded we were
sitting in customer network operations centers and and and thinking okay and asking the question listening to calls coming in and asking the question hey what's the top 10 issues in Wi-Fi obviously we started as a Wi-Fi business uh We've since graduated to a um uh a wired Wireless sdan and Knack business with inner Vision but um you know what does um what does the top 10 tickets if we did all of the analysis look like one particular user in South Africa he said look SAR uh I don't have 10 problems in Wi-Fi I only have
two problems in Wi-Fi I'm like wow what a grand oversimplification what are your top two problems in Wi-Fi problem number one he said is people call in and say I can't connect to the network well we've all been there at a Starbucks at an airport and then the only other problem he said is users call in and say hey the Wi-Fi sucks and so um we said hm you know if we could put physics behind this WiFi socks experience right wouldn't it be amazing and so we said okay let's go down this path of you
know why can't a user connect maybe his cred credentials issue he or she has credentials issues maybe it's taking too long to connect because the servers are overloaded or maybe there's a roaming issue and if it's an experience issue imagine let's say at Seattle Public Schools they have 3,000 APS maybe 30,000 devices you pick any one of those devices and say ah what is the experience of this one device in the last 60 seconds we have the data we could pick that one device and say hey was the device in good coverage bad coverage was
the device in good capacity bad capacity were we Del in good performance bad performance right every user every minute was the Mantra if you can measure user experience every user every minute then you have the data to understand you know Are you delivering good user experience if you're not why you're why are you not able to deliver good experience right so 85% 82% of the time here devic are connecting happy and healthy that sounds good but what if that 18% is a doctor on a phone call in a surgery what if that 18% of failure
is a student taking an exam what if that 18% of failure is a CEO on a board meeting right that 18% there matters and so without a single click and I just zoomed in you know 99% of that 18% is is maybe radius related you know 1% is is is you know Wi-Fi less than 1% is is is DHCP so the idea being you know the meantime to innocence how fast can a wireless engineer here proved to you that it is not the Wi-Fi it's not the Wi-Fi all the time so then let's click in
and say okay exactly when did problems start whom did problems impact what type of device os's you know device types are impacted here uh maybe it's it's the zebra handhelds maybe it's the new iPhone maybe it's the new iOS update right it is it's not every device you want to quickly get to exactly what coher of devices are having an issue Cisco Rumaki AOH you know can tell you um if somebody's failing 100% of the time what if they only failing 1% of the time Shan's MacBook Pro is is only failing 1% of the time
I want to know why right and so basically if I have every state transition that sri's MacBook Pro is running through and say aha I have 52 bad States here and oh by the way I have a packet capture waiting for me imagine you know having the video footage of every crime committed in the world this is the crime scene footage of the crime committed on the network and we have it for every single failure for every user without having to know which user is going to fail without having to preset filters you know manually
config pcaps none of that dynamic pcap means it's always on it's available for every device and you have to do zero config right and it's uh so so so then you say okay this is great but I don't have people reading the tea leaves on packet captures you know so that's where AI comes in right AI will say aha um you know there are two types of problems on the network problems that are intrinsic to our system so so as an example let's say you you get Innovation to do a good design they've done a
good design they've done a good deployment and then everything is working okay and suddenly a new neighbor moves into your building and they're blasting their Wi-Fi RF uh you know all over the place we are able to Auto self detect and and and self uh um you know optimize and self-organize to a better Network than any human ever can literally take a Cisco Network or a Miri Network and and and have their Engineers optimize that Network for one month with the junior miss Network have inovision deployed and then step away from the keyboard 100% of
the time the Juniper Miss network will self-optimize and self-organized to a better working Network than anything your competitors our competitors had 30 days to work why because we have applied AI to orchestrate the best network right and so for the first time in the networking industry um you know if you if you play chess on your phone uh which I do obsessive compuls ly according to my wife um you know so you know uh if a human cannot beat a machine in chess anymore that day has passed today a a a human ccie you know
whatever blah blah blah on a Cisco miraki rakus uh you know zerus network uh extreme Network cannot self-organize and and and design a better Network than the AI on Mist right so first AI driven Network second if it's a problem that's in not intrinsic to our system but extraneous to our system right uh then we have we apply AI to tell you again we don't talk directly to the DHCP service or the DNS service but you know we can tell because every packet goes through a missed AP or or or a missed switch um you
know we observe the packets and we say aha your DCP server went out to lunch and and is not serving clients right your uh you know radius ever is is is having an issue and not able to uh serve his clients right so we've genuinely applied AI to provide actionable Insight you know literally to the extent that we have a conversational assistant where you could say hey show me who's having a bad Wi-Fi day today because most you know Wi-Fi users they're not Wi-Fi Savvy they don't know what a MAC address is they don't know
where to even start so they just call in and say hey my Wi-Fi sucks and you could ask Marvin is who's who are the unhappy users today and say okay give me a recommendation of what I'm supposed to do with this user and this is the power of aih your fingertips now you could take this another level with Marvis Minis and and run the validation the network validation continuously saying hey okay everything looks great but something happened right there I want to know what failed on what network uh uh for for this device right and
so um essentially you know I I I want to understand um if if if it's okay across all these systems right across all these uh vlans on these APS all the uh DSF DCP DNS radio servers are good but from this device I'm not able to reach my application you know Google has failed so so continuously validating your network with no additional Hardware no additional software no agents on your devices just the network as a digital platform for digital twinning is gamechanging and then last but not least we've actually uh uh connected even the um
the uh application data and so um so basically you know we've connected teams and zoom data to the McLoud and so for the first time you could say hey 5400 good teams minutes this this week um that means every user every minute we we look at their teams experience and and say was it a good minute or a bad minute and then you can immediately find out ah who's had some bad calls and so ah sunol's MacBook Pro has some has some terrible you know teams calls and then you know essentially you look and say
okay what's going on with her device you know what applications ah we have a bad van link during that exact time this call was happening right so for the first time in the industry collecting coating and curating teams and zoom data with with the network data putting it adjacent to each other and telling you what was causing it this is gamechanging so everything we do for wireless we also do for switching uh I um I'm you know I'm hoping you you've seen enough here to be intrigued to ask for a a meeting with inovision and
Juniper mist and so all of the AI for for wireless we apply for switching the same two questions why can't a wire device connect you know and if if if it is connected why is the experience not good same thing we do for the van is my van link happy and healthy if my van link is happy and healthy you know why are my applications suffering um and and so uh essentially wired Wireless SD van and Knack natively built into a singular Cloud this is the best cloud in the industry today and and so partnered
up with the uh with uh with inovision we could truly transform uh your network um with that uh uh M I'm going to turn it back to you on how can someone get their hands on this gear perfect s dear I I love that powerful demo there I I wish I would have uh used that analogy of the crime scene in networking we could have had his branded as crime scene investigators networking sud and mo like anyways I'll leave that for the sequel so how do we how do we best help you transform this networking
and really collaborate with intervision and and Juniper here and and and Marvis the assistant really there and missed um we can really help on intervision side with every step of your network transformation Journey uh to Juniper Mist AI so we can provide you assessments we can really plan together on how to best understand what you have and what are the right steps to take for your particular Network environment we can provide that deployment that integration for the seamless setup and integration overall of course their own boarding and support as well as well as the manage
services to ensure you have Peak Performance reliability on your entire Journey so we can leverage the full potential of AI native networking for your Enterprise and it this is really powerful like you saw on on suder's presentation and the demo there it's really tangible benefit to get from AI overall and it really helpful it's taking care of that management burden Administration burden and really helping you understand what are the key problem areas in in networks and helping mitigate those uh with the information it has with the AI it has and using things like for example
that that Marvis mini that virtual uh uh person in the network that provides already information about potential problems before they actually arise so these are really powerful Technologies there so really happy to go through that there is also a promo actually sudir you're probably the best person to go through this promo here on what what do we actually have available right now with experien AI yeah it's it's it's a this is AI on us is our very best offer uh for innovision customers which is really for about $10,000 you get 40 Wi-Fi 6C access points
the access points are for are yours to keep I I mean that basically is less than the price of a home AP on a per AP basis so for $10,000 uh you know 40 APS with all subscriptions um for net new customers if you want to try a building's worth of Wi-Fi um that's uh you know just $10,000 uh um through innovision and and you know of course we can uh apply similar kind of discounting on switches or or uh van routers you can mix and match any combination as you can see but we are
very eager give us your worst building give us your building that um you know uh you're having issues on wired or Wireless um or van and we will transform it for you so that's uh so we just wanted to give you a a a smok in offer today that basically you know less than the cost of a uh a home AP you're getting an Enterprise AP to keep uh yours permanently um uh you know as long as it has subscriptions it'll be uh fully functional so um anyway great offer I would uh you know the
next purchase you were going to make on wifi or switching or STD van I urge you to please consider using this AI onas offer um get get a get a building worth uh going uh testing uh with the inovision and all so all right uh Mo over to you perfect thank you s I'm just quickly going to go through the we have a couple minutes left on the QA uh window here on questions we have we do have a couple here um this one is for you SAR um there's a question about do we need
to have this entire network first on Juniper gear before you can use any of this functionality or can it work on on hybrid uh vendor equipment yeah so actually great question uh um you know so so um you could start with juniper Mist on just any one of the uh the the four pillars here right um you know Wireless uh we could you know your network though your wired Network could be uh some other vendor other than jiper and we we'd fully interoperate right so the wireless network you could buy by itself fully interoperate uh
in fact even you know at uh at UMass Amherst um they would deploy half a building half a floor with mist and then at 5:00 the students would time out and then uh you know finish the deployment uh uh the next day it's okay we can seamlessly uh exist and coexist between existing you know Wireless networ works and Jun prist and of course with the existing switching infrastructure so if all you have is is new ethernet switching you're buying you can start there SD vanan you can start there or even our Knack is multivendor you
can start there so um so absolutely uh no reason to upheave everything or even um you know even if you say I want to try Wireless you don't even have to do a full building honestly you could do half a building um and uh and just get a flavor of it and it'll still you know safely coexist with your existing Network we've done this so many times perfect and I we I I know we're at time I want to ask this this is a good question I want to have a quick answer from you as
quick as we can on this one um how comfortable am I investing in Juniper with the HB acquisition looming it's I don't if you can make question yeah no actually very good question look at the end of the day uh the logos I've shown you is the largest customers in every vertical have migrated to or or are migrating to junip prist truly across retail healthc care higher ad um you know Enterprise and and um and and uh manufacturing the the largest Netflix are on Juniper Mist so um so you know HP is acquiring Juniper for
AI driven Innovation that's the title of the press release and and we see a bright future for the Juniper Miss portfolio uh within uh um HP umbrella uh the acquisition uh is is pending so we can't make any more uh um statements than that but Juniper Miss customers should feel extremely secure uh uh buying this uh Pro portfolio and product uh as the next Network for the next decade because uh truly the largest networks in the world are running on this thing and so this portfolio isn't going away anytime soon great perfect thank you so
much sudir for that information and thank you everybody for participating in this in this webinar really looking forward on on collaborating with you on the next steps there so feel free to reach out to us at intervision to Juniper for next steps on your journey and we'll be uh a lucky to and happy to work with you thank you so much you have a great day thank you mik thank you everybody cheers thanks
