Master EXTENSIVE English Course in 12 Hours FLAT

Imagine unlocking every phrase expression and piece of job specific vocabulary you'll ever need all in one place this is the ultimate 12-hour professional English Master Class designed to help you master English for your career one lesson at a time hi I'm J and this is learning English Pro the channel for Learners and Educators to unlock their full potential through practical job specific English lessons This video is packed with endless English learning content each profession has its own dedicated section complete with multiple lessons focused on key topics specific to each type of job helping you improve

your communication and confidence in the workplace here's what you'll learn business English communication perfect for meetings presentations emails and negotiations then we're on to our customer service masterclass hundreds of Phrases for retail and sales employees Master polite and effective customer interactions complaints and phone calls then we're into 500 phrases for nurses essential phrases for patient care emergencies and clinical scenarios then we'll move on to another important Health Care profession doctors learn how to diagnose consult and explain medical procedures with Clarity and confidence if you're interested in English related to law the complete legal English guide

Is for you my Construction indust master class will teach you how to communicate instruction safety measures and project updates with ease and finally we'll take a look at fitness and exercise professional English where you can lead workouts motivate clients and give Health consultations there is hours and hours of content in this video but don't worry you can navigate it with ease all the lessons are timestamped and categorized In the video description so find the topic that interests you most and jump directly to the section you need you can watch this lesson as an active learner

pick your topic find a quiet place and take some notes with a pen and paper and think about how you can use the English in your job and with 12 hours of content this video is great to play in the background as you go about your day pick up English naturally with natural listening skills and I haven't Forgotten about my student members head over to the membership tab right now where you can pick up the guide for this lesson it's jam-packed full of related content for this lesson if you're not a member yet don't miss

out on all the perks join the student membership with learning English Pro the link is in the video description now if you're ready let's jump into our first Master Class business English communication welcome to today's lesson on transforming Everyday English into business English in this session we'll go over common phrases and show you how to elevate them for a professional setting but let's dive straight into our lesson on transforming very basic English into professional business English and I'll be explaining everything along the way okay let's get started our first basic English phrase is can you

do this in a business environment it's important to be polite and respectful when making Requests the phrase could you please handle this is more courteous and professional using please adds a level of Ness and handle this task sounds more formal than do this could you please handle this task our next basic phrase is I don't know saying I don't know can come across as dismissive or unhelpful in business it's crucial to show initiative and willingness to provide Answers by saying I'm not certain at the moment but I'll Find out you're acknowledging your current lack of

knowledge but also demonstrating a proactive attitude to seek out the information I'm not certain at the moment but I'll find out our third example of basic English is I'll do it later in business it's vital to show you are managing your time effectively and taking tasks seriously the phrase is I'll prioritize this and complete it as soon as possible Indicates that you understand the importance of the task and are committed to addressing it promptly which conveys a strong work ethic I'll prioritize this and complete it as soon as possible our next phrase is that's not

my job responding with this can seem quite uncooperative in a professional setting it's better to show a collaborative Spirit saying I'll see if I can assist or find the appropriate person to help demonstrates a Willingness to support your team and find a solution even if the task isn't directly within your responsibilities I'll see if I can assist or find the appropriate person to help the phrase I can't help you might leave the person feeling abandoned in business providing a solution or an alternative is Key by saying let me direct you to someone who can assist

you you're offering a constructive response showing that you care about the person's Needs and are committed to finding help for them let me direct you to someone who can assist you saying I'm busy right now might seem abrupt instead you could try I'm currently engaged in another task ask can we schedule a time to discuss this by explaining your current engagement and suggesting a specific time to address the issue you show that you value the person's concern while managing your priorities Effectively I'm currently engaged in another task can we schedule a time to discuss this

the phrase it's not good enough can sound harsh and demotivating saying this needs Improvement to meet our standards is more constructive and sets a clear expectation encouraging better performance without being overly critical this needs Improvement to meet our standards saying I need a raise is very Direct and seems a bit blunt by saying I'd like to discuss my compensation based on my performance and Contra contributions we are better framing a discussion about your performance and it shows you are open to dialogue and are basing your request on Merit which is more likely to be well-received

I'd like to discuss my compensation based on my performance and contributions saying this is a bad idea can be discouraging instead we could say I'm concerned about the potential risks can we evaluate weight the Alternatives by saying this you are showing that you can consider different perspectives and are willing to find the best solution together as a team I'm concerned about the potential risks can we evaluate the Alternatives saying I don't like it is subjective and unhelpful instead we could say I have some reservations can we explore other Options by using this phrase you are

providing a constructive critique and opening the door for discussion and Improvement I have some reservations can we explore other options why did you do that can come across as accusatory instead we could say can you explain your reasoning behind this action by saying this you show that you are seeking to understand the thought process behind a decision which is much More respectful and productive can you explain your reasoning behind this action simply stating that's wrong is not helpful our business English transformation is there seems to be an error let's review it together in this way

you are pointing out that there there seems to be an error and suggesting a joint review encourages collaboration and problem Solving there seems to be an error let's review it together saying I'll try can sound uncertain I will do my best to accomplish this shows commitment and confidence in your ability to complete the task I will do my best to accomplish this it's not my fault sounds like you're blaming others and it can create Conflict by saying let's identify what Went wrong and how we can resolve it you are showing that you Foster a more

cooperative and solution orientated environment let's identify what went wrong and how we can resolve it our 15th example is I need more time instead we could say I require additional time to complete this thoroughly requesting more time in a straightforward manner can be perceived as a lack of planning by explaining that Additional time is needed to ensure thorough completion you emphasize your commitment to quality work I require additional time to complete this thoroughly saying I don't understand can feel abrupt it's much better to say could you clarify that for me asking for clarification is more

polite and shows that you are actively seeking to comprehend the information could you clarify that for me next up our basic English phrase is I'll be late in business English we could say I may not arrive on time I'll keep you updated informing someone that you'll be late is important but adding that you'll keep them updated shows that you are considerate of their time and responsibilities I may not arrive on time I'll keep you updated let's move on to I'm leaving early instead we should say I need to leave early today I'll ensure all my

Tasks are covered when leaving early it's courteous to assure that your responsibilities are managed this statement shows that you are responsible and considerate of your work commitments I need to leave early today I'll ensure all my tasks are covered saying we can't do that shows an outright refusal and it can shut down dialogue instead we could say that may not be feasible can we consider an Alternative approach by suggesting that some something may not be feasible and proposing Alternatives you keep the conversation open and constructive that may not be feasible can we consider an alternative

approach our basic sentence is you didn't tell me we will say instead in business English I wasn't informed about this can we discuss it now by using the basic English version You are kind of accusing someone of not informing you and it can create tension by using the business English version you can show that you are aiming to resolve the issue without assigning blame I wasn't informed about this can we discuss it now saying that's impossible can be discouraging instead you should say that seems highly challenging let's consider how we might approach it differently this

phrase shows you have a willingness To find solutions that seems highly challenging let's consider how we might approach it differently telling someone to hurry up can be perceived as rude instead we could say could you expedite this process this is much more polite and maintains professional ISM could you expedite this process stop bothering me is dismissive and rude instead we could say could you please address this later this is more Respectful and maintains a positive tone could you please address this later saying this is boring can be demotivating instead say this could be more engaging

can we make some adjustments this phrase comes across as being constructive and encouraging of improvement this could be more engaging can we make some adjustments demanding action with do it now can be abrasive please address this immediately Is a more polite yet urgent request maintaining respect please address this immediately it's okay to say that you made a mistake but in a business sense it's better to say I need to correct an error let's address it together this shows teamwork and a commitment to resolving issues collaboratively I need to correct an error let's address it together

saying it's too expensive can Sound blunt instead we should say this exceeds our budget can we explore more coste effective options this phrase shows Financial prudence and problem solving this exceeds our budget can we explore more cost effective options saying I need help might seem abrupt instead we should say could you assist me with this task this is more polite and specific which is appreciated In a business environment could you assist me with this task admitting forgetfulness with I forgot might come across as careless instead you should say it slipped my mind I apologize for

the oversight this shows being able to take respons ability and a commitment to making things right it slipped my mind I apologize for the oversight saying it's not ready can Sound unprepared instead you should say this is still in progress I will inform you once it's complete this sentence shows that you are actively working on something and you're managing someone else's expectations this is still in progam ress I will inform you once it's complete next up let's change the basic English phrase I can't make it two I won't be able to attend can we reschedule

informing someone that you Can't attend is necessary but offering to reschedule shows that you value the commitment and are looking for a way to make it work I won't be able to attend can we reschedule while that's great is positive this is excellent work is more specific and gives clearer recognition of effort and achievement this is excellent work saying I'm sorry is often enough but in a business context saying I apologize for any inconvenience cause Shows a more formal acknowledgement of the impact I apologize for any inconvenience caused saying no problem is informal instead we

should say it's not an issue this is more professional and it reassures someone that their request or action is acceptable it's not an issue suggesting a meeting with let's meet can seem informal can we schedule a meeting is more Professional and indicates respect for the other person's time can we schedule a meeting while your welcome is very polite it was my pleasure as a touch of formality and warmth which is often appreciated in business Communications it was my pleasure thanks is casual and can be seen as less sincere thank you very much is more formal

and expresses greater appreciation thank you very Much saying I don't agree is quite direct and might lead to conflict instead we could say I have a different perspective on the matter by saying this you are allowing for a more open and respectful dialogue I have a different perspective on this matter saying this is urgent is direct but can create unnecessary stress this requires immediate attention is a more professional way to convey urgency without sounding Alarmist this requires immediate attention saying it's too late is very final and can close off discussion instead we could say we

missed the deadline let's evaluate our options this phrase comes across as being more constructive and solution oriented we missed the deadline let's evaluate our options saying I'm not interested can come across as dismissive instead you should say I don't see the value in this at the Moment by saying this you leave room for further discussion if the situation changes I don't see value in this at the moment our next basic English phrase is what's the point this can come across as cynical or dismissive instead you should say could you explain the purpose behind this this

phrase is more respectful and encourages a clearer understanding could you explain the purpose behind this While good job is positive well done is slightly more formal and can convey greater sincerity in acknowledging someone's work well done I'm on it is casual and can be interpreted as less committed I'm handling it now is more formal and indicates that you are actively addressing the task I'm handling it now can you wait sounds abrupt and rude could you please hold on for a moment is more polite and shows respect for the Other person's time could you please hold

on for a moment saying this is a mess can seem overly critical in business English we would say this needs significant Improvement this is more constructive and focuses on the action needed this needs significant Improvement I'm done can sound informal and rushed instead I have completed the task is more formal and provides clear communication about the work that is Finished I have completed the task telling someone you're wrong is quite confrontational saying I believe there might be a misunderstanding is much more diplomatic and opens the door for clarification I believe there might be a misunderstanding

saying that's not true can sound accusatory instead you should say I think there's some misinformation this is more tactful and Less likely to cause offense I think there's some misinformation and can you believe we're already on our 50th and final phrase let's go is informal that might seem a bit too casual in a business setting instead you should say let's proceed this is much more professional and conveys the same sense of moving forward these examples highlight the importance of being polite proactive and solution oriented in the business Environment by refining your language you can communicate

more effectively and professionally practice these Transformations and you'll see a significant Improvement in your business [Music] interactions you're very welcome to today's lesson on mastering business email writing in this video I'll guide you through key phrases and templates that you can use to write professional and effective business emails so whether You're sending a formal email following up or responding to a complaint I'll show you exactly what to say to make a great impression so if you're ready let's get started to begin let's take a look at the basic structure of a business email most professional

emails have this structure in this lesson we'll go through each section one by one and give you lots of examples to use when you're writing your own Emails understanding this structure will help you organize your thoughts and ensure that your email is clear and professional first let's take a look at the subject line the subject line is the first thing the recipient sees so it needs to be clear and informative here are some examples if you need to schedule to meet someone you could use the subject line meeting request and if you know the date

which you want The meeting for add that in as well if you're getting back to a colleague a b something you could say followup and add in the topic that you're following up with and if you have new information that you need to report you could say update on and the topic at hand if you have a question for your colleague then you could say question regarding plus the topic here I've added in Payroll maybe you're inviting your colleague out to an event here you would say invitation to and the event use specific language in

your subject line to give the recipient a clear idea of what the email is about and avoid vague phrases like important or hello let's move on to our next section the greeting and we're going to place the greeting in the start of the text box in the top leftand Corner your greeting Sets the tone of the email here are some common greetings for different levels of formality for a formal email we would say Dear Mrs Smith using the person's surname for a semiformal email we could use the person's first name and say hello Jane if

you know this work colleague very well then you might be writing an informal email we could then say hi Jane and whatever you've written here make sure to follow it up with a Comma if you're unsure of the recipient's level of formality it's always safe to start with a formal greeting like dear and adjust based on their response next up here are some effective opening sentences that you can use to begin your email depending on the context for introductions you could say I hope this message finds you well my name is John and I'm reaching

out regarding and here you would add in the Rest of your information for a follow-up email you could say I'm following up on our previous conversation about and then continue with the topic for updates we could say I wanted to update you on the status of and here you'd add in your own information for questions or requests you could say I'm writing to request information about and if you wish to invite someone To an event you could say I'd like to invite you to and then add in the event your opening sentence should be polite

and set a friendly tone for the rest of the email now let's move on to the body of the email this is where you include the main message here are some tips be clear and concise stick to the main points and avoid unnecessary details use bullet points if you have several points bullet them for easier Reading use action oriented language make it clear what you want the recipient to do let me provide you with an example using the Contex text of a sales report please find attached the latest figures for your review let me know

if you have any questions or if you would like to schedule a meeting to discuss this further breaking up information with bullet points or short paragraphs makes Your email easier to read and understand let's move on to the closing sentence which wraps up your email and sets the tone for your next step here are some examples for follow-ups you could say I look forward to your response for offers of assistance please let me know if I can assist you further for confirming actions you could say thank you for your attention to this matter and for

polite endings you could Say thank you for your time choose a closing sentence that matches the tone and purpose of your email this leaves the recipient with a clear understanding of what you expect next now finally let's look at some professional sign offs to end your email you could use best regards kind regards sincerely any of these sign offs can be used it just comes down to your style or Preference follow your sign off with your name job title and Company you can add additional contact information here if you wish adding a professional sign off

and signature makes your email look polished for lots more templates and a guide for this lesson make sure to check out the PDF download the link for that is in the video description I'm delighted to offer this as my first PDF download and coming soon I will have a download Center full Of lots of additional learning guides puzzles games and lots lots more and that's it for today's lesson on business email writing I hope these phrases and templates help you communicate more effectively in your professional emails [Music] you're very welcome to today's lesson on 50

essential business English phrases for meetings these phrases will help you communicate clearly and confidently in any business meeting whether you're Attending leading or participating if this is your first time with learning English Pro make sure to drop a like And subscribe for even more English learning content so if you're ready let's jump right into today's lesson with our business English phrases for meetings let's start with phrases you can use to begin a meeting shall we get started let's begin the meeting thank you all for being here Today the purpose of today's meeting is to discuss

you'll notice that this phrase ends with three dots this means that you can add in your own information to the sentence so whenever you see dot dot dot it's your chance to make the sentence fit your own situation let's go over the agenda for today these opening phrases are great for setting the tone and keeping the meeting On track right from the beginning next let's look at phrases for introducing people in a meeting I'd like to introduce Joan who will be joining us today please welcome John our new team member this is John who is

the manager at Facebook we have Joan from Finance joining us today let's all introduce ourselves before we Begin introducing participants properly is important for creating a collaborative atmosphere in your meeting when it's time to make your contribution in the meeting here are some key phrases to express your thoughts or ideas I'd like to make a point about can I add something here I believe that my suggestion would be in my opinion we Should these are simple yet powerful ways to express your ideas and contribute confidently during discussions if you're unsure about something it's important to

ask for clarification here's how to do that professionally could you clarify what you mean by I'm not sure I understand could you explain that [Music] again what exactly do you mean By can you give an example could you elaborate on that asking for clarification shows that you're engaged and want to fully understand the topic before moving forward when you agree with something being discussed use these phrases to show your support I completely agree with you that's an excellent point I think you're right I agree with what John Said absolutely I couldn't agree more these phrases

help you express agreement and create a collaborative atmosphere in the meeting if you disagree with a point it's important to express it politely I see your point but I think I'm afraid I have to disagree with you on that with all due respect I think we should consider another approach I understand your perspective But I have a different point of view on this being polite while disagreeing shows professionalism and helps maintain positive relations in the workplace meetings are often a time for suggestions and new ideas here's how to offer your suggestions effectively how about we

try I would suggest one possible solution could be what if we another option might Be offering suggestion shows initiative and helps Drive the meeting towards actionable outcomes there are times when you need to interrupt someone but it's important to do so politely sorry to interrupt but can I just say something here I don't mean to cut you off but if I could just add to that before we move on I'd like to interrupting politely can help keep The meeting on track without offending others to involve others and get their input here are some useful phrases

for asking opinions what do you think about this how do do you feel about do you have any suggestions can we get your input on this what's your opinion on asking for opinions encourages participation and makes the meeting more Interactive Finally when it's time to wrap up the meeting here are some phrases you can use to summarize and close let's summarize what we've discussed to recap we've agreed on before we finish let's go over the next steps thank you all for your time and contribution ions today we'll follow up with the action items via [Music]

Email today's lesson is all about delivering effective presentations whether you're presenting at a meeting speaking at a conference or even just speaking to team members it's important to know how to structure and communicate your message well in this lesson I'll guide you through all the key stages of a professional presentation from opening covering topics answering questions and concluding the meeting we'll cover it all I'll give you plenty of phrases and Tips along the way let's get started starting strong is essential for grabbing everyone's attention and for setting a good tone let's look at some phrases

and how we can open the meeting and first up we're going to look at greeting the audience good morning everyone thank you for being here today hello and welcome I'm excited to share some insights with you next let's look at two phrases on How we can introduce the topic at hand today I'll be discussing our latest project and the impact it will have my presentation will focus on our laci's project with the focus on sales and next we want to let the audience know what to expect so we need to outline the presentation structure I

will begin with an overview then go into details on key points and finally open up for questions or perhaps we can give more detail first I'll cover sales then we'll Move on to marketing and wrap up with payroll so next let's take some of those phrases and use them in an example good morning everyone my name is jar and today I'll be discussing our latest project developments I'll start with an overview go into specifics and finally open up for any questions a good tip is to make eye contact with your audience this creates a welcoming

atmosphere and creates a good connection from the Beginning let's move on to our next topic IC which is presenting the main points the main points are at the core of your presentation Clarity is really key here first up let's look at some phrases to introduce your key points to start let's look at the first key point and then you can go on with your information to move to the next point you would simply say moving on I'd like to highlight and then insert your information here the next phrases are Ones you can use to transition

between points now that we've covered sales let's move on to payroll with that in mind let's shift our Focus to research and here are two great phrases if you need to emphasize important details it's essential to note that sales increased by 25% in the first quarter I would like to draw your attention to the 5% decrease in payroll Expenses let's take a look at an example sentence to start let's look at the first key Point improving productivity with that in mind let's shift our Focus to how we can Implement these changes effectively use visuals like

slides and charts to keep your audience engaged and to convey your information in an easy to digest way next up let's look at how we might Engage The Audience a successful presentation keeps The audience engaged here are ways to encourage interaction and maintain interest a really good way to do this is to ask questions to the audience how many of you have experienced this in your work does anyone have thoughts on this approach here are some ways that you can invite questions and feedback feel free to ask questions at any time if there's something you'd

like me To clarify please let me know we can also use things like rhetorical questions to emphasize points so what does this mean for our team why is this important because it directly impacts our success let's use some of these together in an example example how many of you have encountered this challenge feel free to ask questions at any time and I'll do my best to address them a good tip is to pause occasionally and give your time Audience to engage with you and to take in what you've said this allows for a natural flow

to your presentation staying calm and confident can be challenging especially if you're nervous if you have a moment of confusion during your presentation it's okay to pause and take a moment and here are some phrases you can use to do that let me take a moment to gather my thoughts I'd like to pause briefly before moving on something that you can Use before the meeting is positive selft talk something like an affirmation where you can talk to yourself to give yourself a little bit more confidence I'm prepared for this and I know my material I'm

here to share valuable information you can project an awful lot of confidence with body language make sure to stand up straight don't slouch and use hand gestures to emphasize points Naturally practice your presentation multiple times to give you confidence and to help you relax our final section is concluding the presentation ending your presentation with impact can leave the Lasting Impression here's how we can do that an important thing you can do is summarizing the key points of the meeting to recap we've covered sales research and Payroll in summary today's presentation focused on research and development

the end of a meeting is a really good time to ask for questions here's how you can do that are there any final questions or comments comments before we wrap up I'd be happy to take any questions you have at this time and we've almost wrapped up our meeting it's just time for a closing final Statement thank you for your attention I look forward to implementing these ideas together let's work towards these goals as a team and make a positive impact so for the last time let's take all of these phrases and use them together

in an example to recap we've discussed productivity implementation strategies and ways to overcome challenges thank you for your attention let's work together to make these changes a Reality it's good to end with a good positive tone and to thank the audience for their time this will leave a good Lasting Impression and that's it for our lesson on how to deliver an effective presentation in English I hope you've enjoyed it if you're a student member don't forget to download the PDF guide that comes with this lesson it's a great study tool and if you're not a

student you can click the link in the video Description to join now for just the price of a cup of coffee every month you'll get a PDF guide for every new lesson I publish along with Early Access to videos extra quizzes and games online and lots of other fun stuff [Music] in today's lesson we're heading back to business English with conversation and the topic is interview skills today we'll be going through three different interview scenarios to Help you improve your english- speaking skills I've chosen three types of jobs a store assistant a restaurant waiter and

finally a financial analyst the last interview is more advanced so stick around for a bit of a challenge now let's dive into the interviews pay close attention to how the candidates respond to each question and how they interact with the interviewer and later we'll take a look at the key qualities of each successful Interview these interviews will have an interviewer this is the person who asks the questions in a job interview in our examples the interviewer is the person representing the company or organization and interview is the person who answers the questions this is the

candidate applying for the job in our first scenario the interviewer is Miss Smith she is the owner of a clothing boutique our interviewee is John Roberts and the job he is applying for is a Store assistant let's check out the interview hi Mr Roberts thank you for for coming in today how are you hi I'm doing well thank you it's great to be here wonderful let's get started have you worked in retail before yes I have I worked as a sales associate at a department store for about two years I assisted customers managed inventory and

handled the register I also helped with Merchandising and set up displays that's good to hear how do you handle a busy day at the store I stay calm and focused I prioritize helping customers first and make sure the store stays organized I'm used to multitasking and working efficiently even when it gets hectic excellent customer service is very important to us how do you ensure customers have a positive experience I always greet customers with A smile and make sure they feel welcome I listen carefully to what they're looking for and offer personalized assistance my goal is

to help them find exactly what they need and to leave the store happy that's exactly what we're looking for why are you interested in working at our Boutique I've always had an interest in fashion and I love the Unique Style your boutique offers I'm excited about the Opportunity to work in a more specialized environment where I can really connect with customers and share my passion for clothing thank you Mr Roberts you seem like a great fish we'll be in touch soon thank you for the opportunity I look forward to hearing from you have a great

day you too our next interview is for the job of a restaurant waiter the interviewer is Mrs Sharma a restaurant owner and the interviewee is Tom Turner let's see how it goes hi Mr Turner thanks for coming in today how are you hi I'm doing well thank you I appreciate the opportunity to be here glad to hear that so do you have any experience working in the food service industry yes I do I've worked as a waer for the past three years at a family Restaurant my responsibilities included taking orders serving food handling payments and

ensuring guests had a great dining experience I also assisted with setting up in closing the restaurant that sounds great how do you handle working during peak hours when the restaurant is very busy I thrive in a fast-pace environment I stay organized by prioritizing tasks and maintaining a positive attitude I make sure to communicate clearly with The kitchen and my colleagues so everything runs smoothly and customers are satisfied excellent customer satisfaction is key here how do you make sure guests feel welcome and taken care of I always greet guests warmly and make sure to be attentive

to their needs I listen carefully to any special requests and ensure their orders are accurate my goal is to create a comfortable and enjoyable dining experience for Everyone that's exactly what we're looking for here why do you want to work at our restaurant I've heard great things about your restaurant's reputation for quality and service I'm passionate about food and enjoy interacting with people so I'm excited about the chance to work in such a well-regarded establishment where I can contribute to a team that values customer service thank you Mr Turner I appreciate Your enthusiasm and experience

we'll be in touch soon thank you for considering me I'm looking forward to hearing from you have a wonderful day you too our third interview is for the job of financial analyst the interviewer is a hat your manager called Miss Collins and the interviewee is Daniel Davis this interview is a lot more ADV bounced than the previous two so pay Attention good afternoon Mr Davis thank you for coming in today how are you good afternoon I'm doing well thank you I'm glad to be here wonderful let's get started could you tell me about your experience

in the finance industry and how it relates to the role of a finan cial analyst certainly I have a master's degree in finance and over four years of experience working as a junior Financial Analyst at a midsized investment firm in My previous role I was responsible for analyzing financial data preparing detailed reports and assisting in the creation of financial models I've worked closely with senior analyst on investment strategies and have a strong foundation in both quantitative analysis and financial forecasting that sounds like a solid background how do you approach complex financial problems especially when dealing

with large data Sets I'm a strong believer in methodical problem solving I start by breaking down the problem into smaller manageable Parts I utilize Advanced Excel functions and I'm proficient with software like SQL and python for data analysis by organizing the data and using statistical methods I can identify Trends and patterns that inform my recommendations I also make sure to double check my work to ensure accuracy before presenting my findings That's exactly the kind of attention to detail we value can you describe a time when your analysis directly impacted a business decision certainly in my

last position I conducted a thorough analysis of a potential investment in a new market my data indicated that the initial projections were overly optimistic and I presented an alternative analysis that showed a more moderate growth scenario based on my findings the Management decided to proceed with a scaled down investment which ultimately resulted in a more sustainable growth trajectory for the firm that's impressive and shows strong analytical thinking what Drew you to apply for this position at our company I've always admired your company's reputation for innovation in the finance industry and your commitment to ethical investment

practices I'm excited about the opportunity to Contribute to a company that values both cuttingedge Financial strategies and corporate responsibility I believe my skills and experience will allow me to make a meaningful contribution to your team thank you Mr Davis I'm very impressed with your qualifications and approach we'll be in touch with you shortly thank you for the opportunity Miss Collins I look forward to hearing from You have a great day you too the three interviews that you've just listened to all display candidates that did really well well but what did they do correctly they were

able to talk about their relevant experience each candidate clearly communicated their previous work experience related to the job they were applying for each candidate also had clear Communication they answered questions concisely and directly ensuring their responses were easy to understand a positive attitude is really helpful in an interview the candidates maintained a positive and enthusiastic tone throughout the interview showing eagerness for the role each candidate also displayed problemsolving skills they demonstrated their ability to handle challenges specific to the job such as multitasking Or working under pressure and finally each candidate showed an alignment with the

company values they expressed a genuine interest in the company and showed how their values aligned with the organizations's mission so there you have it that's our first lesson on learning English Pro on business conversation in [Music] interviews welcome back to our interview skills Series in this lesson we're going To dive into Behavior interview questions which are especially important for business related roles like management marketing finance and Consulting in this lesson we'll take a look at behavioral interview questions which are designed to help employers understand how you've handled specific situations in the past and predict how

you'll perform in the future in this video I'll explain what these questions are why they're important and show you How to answer them effectively using the star method we'll also look at some common examples and Sample answers to help you prepare let's get started behavioral interview questions are questions that ask you to describe how you've responded to specific situations in the past these questions often start with phrases like tell me about a time when give me an example of describe a situation Where employers use these questions to assess your problem solving skills teamwork leadership and

adaptability these qualities are crucial for success in any business role why are behavioral questions important they're important because they provide insight into your past Behavior which is often the best predictor of your future behavior in similar situations for business roles where decision making And leadership are key these questions help employers see if you can handle the challenges that come with the job so let's take a look at the star method to answer behavioral questions effectively we use the star method star stands for situation set the scene by describing the context or challenge you faced task

explain what your responsibility or objective was in that situation action detail the specific Actions you took to address the situation result share the outcome of your actions focusing on the positive results or Lessons Learned using the star method ensures your answers are structured concise and focused on what the interviewer wants to know so let's take a look at some common behavioral questions and some sample answers these are situations you might encounter in a business role and with the solutions of how to answer them Using the star method our first example is about leadership tell me

about a time when you had to lead a team under under a tight deadline using the star method the interviewee could answer in the following way in my previous role as a project manager we were tasked with delivering a key marketing campaign with a very short turnaround time I was responsible for leading the team to ensure we met the deadline Without compromising on quality I organized daily check-ins to monitor progress delegated tasks according to each team member's strengths and stepped in to assist with high priority tasks whenever needed we successfully launched the campaign on time

which resulted in a 20% increase in engagement from our target audience our next example we'll take a look at how we might answer a question on problem solving using the St Method give me an example of a time when you faced a significant challenge at work and how you handled it during a critical Financial audit we discovered discrepancies in our reporting my job was to identify the cause of the discrepancies and correct them before the audit deadline I reviewed all Financial stat statements consulted with team members to track down errors and implemented a new verification

process to prevent Future issues we resolved the discrepancies in time for the audit which was completed successfully without any further issues our final example takes a look at how we may answer a question on teamwork describe a situation where you had to collaborate with a difficult colleague how did you handle it in a previous role I worked with a colleague who was resistant to feedback during a collaborative Project I needed to find a way to work effectively with them to ensure the Project's success I approached them privately to discuss their concerns and suggested we find

a compromise that aligned with both of our goals we agreed on a strategy that allowed us to work more Co cohesively the project was completed successfully and we developed a more positive working relationship moving forward so there is some really good Examples but how can we prepare for Behavioral questions reflect on your experience think about past situations where you've demonstrated key skills like leadership problem solving or teamwork practice the star method structure your answers using the star method to keep them clear and focused be honest and specific use real examples from your experience and focus

on your personal Contributions stay positive even if the situation was challenging highlight what you learned or how you Grew From The Experience before we wrap up let's quickly Define a couple of terms behavioral interview questions these are questions that ask about past experiences to predict how you might handle similar situations in the future the technique for business interviews that we discuss today is the Star method this is a technique for answering behavioral interview questions by describing the situation task action and result practice the phrases that you've learned in today's lesson and implement the tips that

I've suggested by doing this you can confidently demonstrate your skills and experience in your next interview don't forget to like comment and subscribe for more tips and lessons on interview skills and advanced Business English and if you have any questions or topics you'd like me to cover let me know in the comments below I love hearing from you [Music] today's lesson is all about 35 essential phrases for recruitment perfect for H your professionals or anyone interested in learning more about the hiring process in English let's jump into our lesson for 35 phrases for recruitment in

any H or role recognizing When it's time to hire is a crucial step in maintaining an effective and productive team in this section we'll cover essential phrases to help you clearly communicate the need for recruitment in English we have identified a skills Gap in the marketing department this phrase is used to highlight where there is a need for additional expertise within the team when you see red text in a phrase this Is where you will fill in your information let's move on to our next phrase there is an increased workload that necessitates expandion the team

this phrase indicates that a higher volume of work requires more staff to maintain productivity we need to recruit due to an upcoming project this phrase points out that a new project requires new or additional employees the current team lacks Expertise in marketing we can use this phrase to explain why additional recruitment is necessary our recent growth means we need to hire more team members this phrase highlights expansion as the reason for recruitment now let's move on to listing a job on a website creating an effective job listing is essential to attract the right candidates to

do this successfully you'll need to know and include several Key pieces of information about the vacancy we'll go through 10 essential phrases for writing a clear and compelling job listing and at the end of the section I'll put these together in an example job advertisement for you we are currently seeking a supply manager to join our team we can use this as an opening phrase to introduce the role the successful candidate will be responsible for managing customer service this phrase explains the main Responsibilities of the job applicants should have at least 5 years of experience

in sales here we are setting clear expectations for qualifications candidates must possess excellent communication skills you can highlight specific skills that are needed for the role a degree in economics is preferred but not required this phrase specifies education Preferences key responsibilities include reducing waste reporting to the CEO and sales analysis here we are providing a concise overview of the jues we offer a competitive salary and benefits package here we are encouraging applicants by highlighting the compensation we are committed to providing an inclusive and supportive work Environment and here we are promoting company values and culture

the role is based in Dublin with hybrid work options available here we are detailing the work location and the role flexibility interested candidates should submit their application by the 8th of August here we are provid providing a deadline for applications on screen I've compiled all of these phrases into an example job Advertisement so pause the video and have a read over student members should check the PDF guide for pages 4 to 7 for this template and additional templates to assist in job listings in the third topic we'll discuss candidate selection after applications have been submitted

the the next step is to review and short list candidates here we'll explore phrases that will help you navigate this process effectively and communicate your Selection decisions with Clarity we have reviewed all applications and shortlisted the top candidates here we can use this phrase to inform stakeholders that the selection process is underway the shortlisted candidates meet our key criteria this phrase indicates that the selected candidates fulfill the necessary requirements we need to conduct a Background check before finalizing the short list here we are communicating the importance of due diligence references will be checked for the

short-listed applicants here we are ensuring The credibility of candidates is verified the sele ction process has been thorough and we are confident in our choices this phrase conveys Assurance about the quality of the chosen Candidates once you've shortlisted the top candidates it's time to arrange interviews scheduling interviews and offering them to candidates requires clear and professional communication let's cover some useful phrases for inviting candidates providing interview details and confirming availability we would like to invite you to an interview on the 5th of February this is a standard invitation to an interview specifying the Date the

interview will be conducted in our Dublin office the interview will be conducted via a zoom call with both of these sentences we are providing details on how the interview will take place please confirm your availability at your earliest convenience this phrase requests the candidate's response for scheduling purposes we will send you an email with the interview details and preparation Guidelines this phrase informs the candidate of next steps and expectations we look forward to speaking with you here we have a friendly phrase to close an interview invitation for more detailed phrases on actual interviews skip ahead

to the next two lessons in this video their time stamps are in the video description following up after interviews is essential for maintaining transparency and a positive relationship With candidates this topic will provide you with phrases to express appreciation communicate timelines and keep candidates informed thank you for attending the interview we appreciate your time and interest in the the role here we are showing gratitude and maintaining a positive rapport with the candidate we are currently reviewing all candidates and will get back to you by the 10th of September here we are keeping candidates informed about

the timeline if you have any questions in the meantime please feel free to reach out this phrase opens the door for communication your feedback has been noted and will be used for future improvements this phrase acknowledges the value of feedback provided by candidates we will inform you of the next steps as soon as Possible here we are providing reassurance that updates will be given promptly finally we'll talk about offering the job or declining an applicant whether you're delivering good news or letting a candidate know they haven't been selected it's important to handle these communications with

tact and respect we are pleased to offer you the position of manager congratulations here is an official Offer of employment we will provide you with a detailed offer letter outlining the terms and conditions this phrase ensures transparency in the job offer please review the offer and let us know if you have any questions here we are encouraging open dialogue before acceptance we regret to inform you that we have chosen to move forward with another candidate this is a polite way To let a candidate know they were not selected we hope you will consider applying for

future openings with us this leaves a positive impression and encourages future engagement and that's a wrap on our business English phrases for recruitment remember my student members can download the complete PDF with these phrases and examples from the membership tab plus a get access to lots of exclusive learning content you can sign up to become a Member by clicking the link in the video description [Music] in today's lesson we're going to tackle a crucial Topic in business English how to ask for a raise this can be an intimidating conversation but with the right phrases and

strategies you'll feel confident and prepared to have this discussion professionally today's lesson and Dive Right In how to ask for a raise before you ask for a raise it's Essential to set the right toe tone use these phrases to request a meeting and ensure the conversation starts professionally and respectfully I'd like to schedule a time to discuss my performance and compensation this shows professionalism and prepares your boss for the conversation can we find a moment to talk about my role and how it's evolved over the past year this phrase is a polite way to introduce

the topic of a Raise focusing on how your role has [Music] grown I've been thinking about my contributions to the team and I'd love to have a conversation about my salary this phrase is subtle and respectful and it signals to your boss that you're ready to discuss compensation it might be necessary to email your boss to request a meeting about a Rays it's generally considered better etiquette to request the meeting First rather than directly mentioning the raise in the email this gives your boss the chance to prepare and approach the conversation thoughtfully here's an example

of how to phrase your email professionally for the subject I would put request for a performance review meeting when beginning the email use your boss's name however you address them on a day-to-day basis start with a friendly opening I hope you're doing well get straight straight to the Point I'd like to schedule a time to discuss my role and the contributions I've made over the past year let's add some information as to why you think this is important I believe a review of my performance would be beneficial and I'd appreciate the opportunity to talk about

how my role has evolved and that's really all we need to say finish up with a nice phrase please let me know a time that Works for you here you're putting the emphasis on your boss to reply to your email to end the email you can say best regards and your name the key here is to frame the email as a performance review discussion which naturally leads to compensation this is respectful and professional and allows your boss to prepare for a productive conversation now that you've set the stage it's time to present your case it's

crucial to be specific and focus on The value you bring to the company here's how you can express your achievements and justify why you deserve AR raise over the past year I've taken on additional responsibilities such as payroll and I believe this justifies a review of my salary here we are highlighting specific contributions and new tasks that support your request since my last review I've Successfully completed the marketing research and contributed to the quarterly sales report which I believe has positively impacted the company with this statement you are focusing on measurable results which shows you've

made a concrete impact to the company I've consistently exceeded my targets and I feel this performance merits a discussion about my compensation using specific metrics or Target Mar shows that you've gone above And beyond given the market trends and the additional value I bring to the team I believe my current salary no longer reflects my contributions by bringing up industry standards you can add weight to your request when it's time to actually ask for the raise Clarity is key be direct but polite and make sure your request is reasonable based on my contributions and the

Additional responsibilities I've taken on I would like to discuss the possibility of a salary adjustment this is a nice formal professional way to directly ask for a raise given my achievements and Market rates I'd like to propose a 10% increase in my salary being specific about the raise shows you've done your homework and know what you're asking for I believe a raise of $5,000 would better reflect the value I'm bringing to the team this is direct but polite and shows you've thought through the request it's possible that your request might not be met with immediate

agreement and that's okay knowing how to handle objections professionally can keep the conversation productive I understand that budgets may be tight right now but I'd appreciate if we could revisit this discussion in the Near future this phrase shows flexibility while keeping the conversation open for the future I'm open to discussing other ways we can address my contributions if a raise is impossible right now by offering to explore other benefits like bonuses or additional responsibilities this shows your Solutions oriented I understand your perspective but I'd appreciate any feedback on what I can do to continue growing

and achieve this goal in the future here we are asking for feedback which demonstrates a commitment to self-improvement and growth could we set a timeline to review my performance again in a few months this question keeps the conversation going and shows your willingness to revisit the issue it's important to end the conversation on a positive note no matter the outcome Here's how you can wrap up professionally thank you for taking the time to discuss this with me I look forward to continuing to contribute to the team gratitude is key even if the raise isn't approved

right away I appreciate your feedback and I'll continue to work hard to meet my goals and support the company this phrase shows that you're still committed regardless of the Outcome thank you for considering my request I'm looking forward to our continued work together here we have a respectful and professional close to the conversation keeping the relationship positive it's a good practice to follow up after your meeting whether you're thanking your boss or summarizing key points this shows professionalism and ensures both parts are clear on next steps let's take a look at an example of A

thank you email the subject line can be very simple thank you for our meeting and like our previous email example you want to get straight to the point Thank you for taking the time to meet me today to discuss my role and performance next it's a good idea to show your gratitude I appreciate your feedback and the opportunity to talk about how I can continue to contribute to the team use a positive active tone and look to the Future I look forward to applying what we've discussed and continuing to support our goals and let's wrap

up the email please feel free to reach out if you'd like to discuss anything further this is a nice open positive note and we can finish up the email with a standard ending for a summary email example we can use the subject line summary of our performance review discussion and in the main body of the email we can bullet point the agreed points from the meeting And we can use the same type of positive open language from before to wrap up this email ideally send your email within 24 hours of your meeting to show you're

attentive and proactive that's it for today's lesson on how to ask for a pay rise I hope these phrases and strategies help you feel more confident and prepared the next time you need to have this important [Music] conversation today we're diving into a critical area Advanced business English for negotiations whether you're negotiating a contract closing a deal or managing conflicts this lesson will equip you with the phrases and strategies you need to excel negotiation is a vital skill in business whether you're working on a Multi-million dollar deal or simply resolving a conflict it requires not

only strategic thinking but also a strong command of language in today's lesson we'll cover essential phrases strategies and tips for Effective business negotiations here's what we'll cover key phrases for different stages of negotiation how to make and respond to offers strategies for handling Objections and closing the deal let's start with key phrases you'll need during different stages of a negotiation these phrases will help you navigate through the process smoothly and assertively when opening the negotiation you want to establish a professional tone and set the agenda our first phrase is thank you for meeting with us

today I'd like to start by outlining our Objectives for this negotiation another way we could say this is before we begin let's agree on the agenda for today's discussion next up let's look at presenting your position here we really want to State clearly what the terms and conditions are let's take a look at two example phrases phes our main priority is securing a long-term partnership that benefits both parties we propose a three-year contract With a fixed pricing structure if you present your terms and conditions like these phrases you'll come across as really professional next up

let's take a look at some phrases for making offers and and counter offers this is the core of the negotiation process in light of your proposal we're willing to offer a 5% discount on bulk orders let's try a different phrase we appreciate your offer but we need a more Flexible payment schedule to proceed let's move on to clarifying and confirming terms this process is all about ensuring both parties understand and agree on the details here's our first example just to clarify you're suggesting a delivery schedule that begins in the second quarter correct to confirm both

parties are in agreement on the revised terms of service these two phrases are really Great at making sure that everyone is is very clear on the details of the agreement in our next section handling objections will be addressing concerns and pushing the negotiation forward so if a party has an issue with one of the terms or conditions you could say I understand your concerns about the timeline but we can expedite the process with additional resources or how about while I see your point I believe the current terms Already offer significant value with these phrases you

can soothe concerns and reaffirm your position next up we have closing the deal these phrases are all about finalizing the agreement and setting the stage for implementation I think we've reached a mutually beneficial agreement let's move forward with the contract if there are no further concerns we can proceed with drafting the final Agreement these phrases will help you guide the negotiation process from the opening discussion to the closing deal practice them to build your confidence and fluency next let's focus on making and responding to offers this is where your language needs to be precise persuasive

and flexible when it comes to making an offer we could say given the current market conditions we believe a 10% increase in Price is Justified let's try a different phrase we're prepared to offer extended payment terms if you can commit to larger order volumes and how about responding to an offer let's check out these two key phrases while your offer is competitive we would need a further reduction to align with our budget your proposal is intriguing but We'd like to explore options for faster delivery remember how you frame your offer or counter offer can significantly

impact the outcome of the negotiation use these phrases to ensure your offers are clear and persuasive negotiation s often involve objections and challenges but how you handle these can make or break the deal let's look at some strategies and phrases for overcoming objections and closing the Deal for handling an objection you could say I understand that the price may seem high but let's consider the long-term savings this solution provides another phrase for handling objections could be I see your concern about the timeline but we can offer additional support to ensure deadlines are met for closing

the deal I have two great phrases it seems like we've addressed All the key issues shall we finalize the agreement and our last phrase for this lesson I'm confident this agreement will be beneficial for both of us let's proceed with the contract closing the deal is about summarizing the agreed terms and expressing confidence in the outcome these phrases will help you conclude negotiations effectively and leave a positive impression let's recap what we've Covered today key phrases for opening negotiating and closing deals strategies for making and responding to offers techniques for handling objections and ensuring a

successful outcome thank you so much for watching if you found this video helpful please give it a thumbs up and don't forget to subscribe to learning English Pro for more professional English Lessons did you know that nearly half of all English Learners start their careers in customer service or retail roles that's a huge number and it shows just how important it is to have strong professional English skills in these areas whether you're helping customers face Toof face over the phone or in specialized Fields like healthcare the ability to communicate clearly and confidently can transform your

career and your customer relationships Welcome To My ultimate customer service English masterclass my name is j and this is learning English Pro the channel for people like you to excel at English and advance in your careers this lesson is your One-Stop guide to master ing the language of professional communication and the best part is that you can use this lesson however it suits you if you prefer Active Learning use the timestamps in the description to jump straight to the sections most relevant To your needs or you can treat this lesson as passive listening play it

in the background as you go about your day and let the phrases sink in naturally either way this masterclass is designed to fish into your routine and help you improve at your own pace we'll begin with phrases for customer service covering how to assist customers politely and professionally then we'll move on to sales phrases to help you close deals and boost Revenue followed By phrases for managers perfect for leading teams and handling workplace challenges you'll also learn practical language for call centers Hotel staff and even flight attendance this master class is over 6 hours long

but don't worry you don't have to tackle it it all at once use the timestamps to navigate to the sections you need most and for my student members the complete guide for customer service English is available for download on the Membership tab it includes all the customer service phrases covered in this lesson along with exercises to help you excel in customer service English if you want to join student membership with my channel and really boost your English learning click the link in the video description okay enough of that business let's get started with our first

section 100 phrases for customer service grab a notebook get comfortable and let's begin customer service can be incredibly Challenging especially when dealing with tricky situations like handling complaints understanding angry customers or even delivering bad news this lesson is designed to equip you with the precise language and phrases you need to navigate these difficult scenarios confidently and professionally in my comprehensive lesson we'll cover difficult scenarios like cold calling understanding an angry customer apologizing for a big mistake Handling complaints and calming the situation I'll even cover polite phrases for dealing with rude customers and how about if

you have to say no to a customer and deny them a product or service there are are lots of topics to cover and even more phrases so get ready to really boost your English proficiency our first topic is cold calling and introducing yourself to customers cold calling is the term we use for reaching out to potential Customers who haven't previously expressed interest in your product or service making a good first impression is crucial let's explore some key phrases to introduce yourself and your company effectively good morning this is J from learning English Pro how are

you today good morning this is J from learning English Pro how are you today hello I'm jar calling from learning English Pro Hello I'm J calling from learning English Pro hi this is jar from learning English Pro do you have a moment to talk hi this is J from learning English Pro do you have a moment to talk good afternoon my name is J and I'm calling on behalf of learning English Pro good afternoon my name is jar and I'm calling on behalf of learning English Pro hello this is J from learning English Pro how

are you doing today hello this is J from learning English Pro how are you doing today hi I'm J from learning English Pro I wanted to speak with you about English lessons hi I'm jar from learning English Pro I wanted to speak with you about English lessons good day my name is j and I'm reaching out from learning English Pro good day my name is j and I'm reaching out from learning English Pro hello this is jar calling from learning English Pro is now a good time to talk hello this is J calling from learning

English Pro is now a good time to talk good morning morning I'm jar from learning English Pro can I take a few minutes of your time good morning I'm jar from learning English Pro can I take a few minutes of your Time hi I'm jar with learning English Pro I wanted to discuss how we can help your business hi I'm J with learning English Pro I wanted to discuss how we can help your business let's move on to our next topic which is understanding an angry customer dealing with angry customers requires empathy and patience here

are some essential phrases to help you understand and calm things down I understand your ET and I'm here To help I understand you're upset and I'm here to help I can see why you're frustrated I can see why you're frustrated your concern is completely valid your concern is completely valid let's see how we can resolve this issue let's see how we can resolve this issue I apologize for any inconvenience caused I apologize for any inconvenience Caused could you tell me more about what happened could you tell me more about what happened I'm sorry for any

trouble you've experienced I'm sorry for any trouble you've experienced please explain the issue so I can assist you better please explain the issue so I can assist you better I'm here to listen and help Resolve this for you I'm here to listen and help help resolve this for you let's work together to find a solution let's work together to find a solution up next our topic is apologizing for a big mistake when significant mistakes happen sincere apologies are a must these phrases will help you convey you regret and take responsibility I deeply apologize for this

Mistake I deeply apologize for this mistake we are very sorry for the error we are very sorry for the error please accept our sincerest apologies please accept our sincerest apologies this was entirely our fault and I'm very sorry this was was entirely our fault and I'm very sorry we regret the inconvenience this has caused we regret the inconvenience this Has caused I understand this is very frustrating and I apologize I understand this is very frustrating and I apologize I'm sorry for the significant inconvenience I'm sorry for the significant inconvenience we apologize for any trouble this

has caused we apologize for any trouble this has caused this was a serious oversight on Our part this was a serious oversight on our part I assure you we are addressing this issue immediately I assure you we are addressing this issue immediately let's take a break from dealing with these tricky situations and focus on our next topic going above and beyond being a customer service Superstar exceeding customer expectations can turn a negative Experience into a positive one let's learn how to go above and beyond with the next set of phrases I'm here to ensure you

have the best experience possible I'm here to ensure you have the best experience possible let me take care of that for you right away let me take care of that for you right away I'll personally handle this issue for You I'll personally handle this issue for you I will make sure this is resolved quickly I will make sure this is resolved quickly your satisfaction is my top priority your satisfaction is my top priority I'll go the extra mile to help you I'll go the extra mile to help you let me see how I can exceed

your expectations let me see how I can EXP Exed your expectations I'll make sure you're completely satisfied I'll make sure you're completely satisfied I'll provide you with a special offer for the inconvenience I'll provide you with a special offer for the inconvenience I'm committed to making this right for you I'm committed to making this right for You our next topic is handling complaints and calming the situation handling complaints effectively can diffuse tension and resolve issues here are key phrases to calm and reassure your customers I apologize for the inconvenience I apologize for the inconvenience I'm

sorry to hear that you're facing this issue I'm sorry to hear that you're facing this Issue let me see how I can make this right for you let me see how I can make this right for you I understand your frustration and I apologize I understand your frustration and I apologize we are sorry for any inconvenience caused we are sorry for any inconvenience caused please accept our apologies for this situation please accept our apologies For this situation we apologize for the trouble you've experienced we apologize for for the trouble you've experienced I'm here to help

resolve this for you I'm here to help resolve this for you I'm very sorry for the inconvenience I'm very sorry for the inconvenience let's see what we can do to solve this Problem let's see what we can do to solve this problem maintaining professionalism with rude customers is essential in our sixth topic polite phrases for dealing with rude customers we will use polite phrases to handle challenging interactions gracefully I understand your frustration and I'm here to help I understand your frustration and I'm here to Help please allow me a moment to assist you please allow

me a moment to assist you I appreciate your patience as we work through this I appreciate your patience as we work through this let's work together to resolve this issue let's work together to resolve this issue I apologize if there has been any inconvenience I apologize if there has been any Inconvenience I'm here to make things right for you I'm here to make things right for you could you please explain the issue in detail could you please explain the issue in detail thank you for bringing this to our attention thank you for bringing this to

our attention I'm doing my best to help resolve this for You I'm doing my best to help resolve this for you I appreciate your understanding I appreciate your understanding our next topic is how to deny a customer a service or product saying no to a customer can be difficult these phrases will help you deny requests politely and professionally unfortunately we're unable to fulfill your request at this time Unfortunately we're unable to fulfill your request at this time I'm sorry but that service is not available I'm sorry but that service is not available we apologize but

we cannot provide that product we apologize but we cannot provide that product due to company policy we are unable to offer this service due to company policy we are unable to offer this Service regrettably we don't have the capacity to ACC accommodate your request regrettably we don't have the capacity to accommodate your request I understand your need but we cannot fulfill it currently I understand your need but we cannot fulfill it currently I apologize but this is not something we can do I apologize but this is not something we can Do I'm sorry but we

cannot provide this at the moment I'm sorry but we cannot provide this at the moment unfortunately this request is outside of our policy unfortunately this request is outside of our policy we are unable to offer that product right now we are unable to offer that service right Now our next topic is explain explaining bad news to customers delivering bad news is never easy but with our next set of phrases you will be able to communicate unfortunate information with empathy and Clarity I regret to inform you that there has been an issue I regret to inform

you that there has been an issue unfortunately we have encountered a problem unfortunately we have Encountered a problem I'm sorry to say that there will be a delay I'm sorry to say that there will be a delay we regret to inform you that we cannot proceed as planned we regret to inform you that we cannot proceed as planned I apologize but there has been an error I apologize but there has been an Error unfortunately we are unable to complete your request un fortunately we are unable to complete your request we have identified an issue and

are working to resolve it we have identified an issue and are working to resolve it I'm afraid there has been a setback I'm afraid there has been a setback we apologize for any inconvenience caused by this News we apologize for any inconvenience caused by this news unfortunately we must inform you of this problem unfortunately we must inform you of this problem our second last topic is follow-up and Confirmation following up and confirming details shows customers you care use these phrases to ensure clear and continuous communication I'll follow up with you in A few days I'll

follow up with you in a few days can I confirm your details for followup can I confirm your details for followup I'll send you a confirmation email shortly I'll send you a confirmation email shortly please let us know if the issue persists please let us know if the issue persists I'll check back with you to ensure everything is Resolved I'll check back with you to ensure everything is resolved is it okay if I contact you for further updates is it okay if I contact you for further updates we'll keep you updated on the progress we'll

keep you updated on the progress I'll make sure to follow up on this matter I'll make sure to follow up on this matter we'll confirm once the issue is Resolved we'll confirm once the issue is resolved please expect a follow-up call soon please expect a follow-up email soon ending a customer service interaction on a positive note is important in our final topic closing the interaction these phrases will help you close your conversations professionally thank you for your time and patience thank you for your time and Patience it was a pleasure assisting you today it was

a pleasure assisting you today have a great day have a great day thank you for choosing learning English pro thank you for choosing learning English Pro we appreciate your business we appreciate your business don't hesitate to contact us [Music] again don't hesitate to contact us [Music] again take care and thank you for calling take care and thank you for calling we look forward to serving you again we look forward to serving you again thank you and goodbye thank you and goodbye have a wonderful day ahead have a wonderful day ahead Great work so far now

that you've mastered phrases for handling customer interactions let's move on to another critical area sales whether you're upselling products or closing a deal the right words can make all the difference stay with me as we dive into 100 phrases for sales to boost your confidence and Effectiveness in any sales role don't forget student members can download the PDF guide for this lesson and if you're not a member the link to join is in the Video description in this video we're going to cover a wide range of topics including engaging with customers negotiating prices managing refunds

essential phrases for phone interactions and how to deal with those tricky customers professionally and effectively this video is perfect for anyone in sales or customer service whether you're just starting out or looking to refine your communication skills even if English Isn't your first language these phrases will help you sound confident and professional in any sales scenario our first topic is greeting customers welcome how can I assist you today good morning what brings you in today hello is there anything specific you're looking for hi there need help finding something good afternoon how can I help make

your shopping easier in our next batch of phrases we Will look at how to engage with customers is this your first time shopping with us are you shopping for yourself or a gift today what kind of product are you interested in is there any particular style or color you're looking for may I suggest something that could suit your needs let's move on to our next topic introducing products to a Customer this is one of our most popular items let me show you some of our best sellers this product just came in it's very popular we

have a new collection that might interest you this item is highly recommended by our customers let's explore some phrases on how we might advise a customer on choice this product offers great value for its price If you're looking for durability this would be an excellent choice based on your needs I'd recommend this one this model has excellent reviews from other customers for your specific requirements I think this option would work best handling price negotiations can be very tricky here's some phrases to make it a lot easier I understand your budget concerns Let's see what we

can work out I might be able to offer you a discount on this item if you purchase more than one I can offer you a special deal this is the best price we can offer for this quality we can consider a price adjustment if you're buying in bulk let's move on to phrases you can use use when closing the sale would you like to proceed with this Item shall I get this ready for you are you ready to check out is there anything else you would like to add to your purchase I can have this

wrapped up for you if you're ready boost your sales by learning how to suggest additional products and services effectively this product pairs well with the one you're purchasing we also have a special offer On this related item would you be interested in an extended warranty many customers who bought this also purchased this accessory you might want to consider this additional feature our next topic is handling objections here you can equip yourself with phrases that address customer concerns and turn objections into opportunities I understand your concern let me explain why this product is worth The price

this model might be a better fit for your needs let me show you a different option that might be more suitable we have a satisfaction guarantee if you're not happy with your purchase I can assure you this is a quality product let's move on handle difficult situations with Grace using these phrases tailored for managing tricky Customers I apologize for any inconvenience let me see how I can help I understand you're upset let's find a solution together I'm here to help what can I do to resolve this issue let me get my manager to assist with

this situation I appreciate your patience I'll make sure this is handled properly next up learn the best phrases For processing refunds and returns while maintaining customer satisfaction do you have a receipt for this return I'm sorry this didn't meet your expectations let's process your refund would you like to exchange this for something else let me check out our return policy and assist you we can issue a refund to your Original payment method our next batch of phrase will help you manage phone increase professionally ensuring a smooth experience for customers thank you for calling the clothing

store how can I assist you let me check that information for you can you please hold for a moment I can answer any questions you have about our product would you like me to place this item on Hold for you I'll make sure that we have it in stock before you come in in our next topic you can get equipped with essential phrases for taking bookings and managing appointments over the phone thank you calling how can I help you with your booking today can I confirm the date and time for your appointment let me check

our schedule And find the best time for you would you like a reminder call or email for your appointment I've booked your appointment see you then our next batch of phrases will help you ensure seamless communication for efficiently transferring calls to the right Department please hold while I transfer your call let me connect you with the right Department I'm transferring you to our specialist please hold I'll make sure you're connected with someone who can help one moment while I direct your call in our next topic thanking the customer I'll show you how to express your

gratitude and leave a positive lasting impression with some simple yet powerful thank you phrases thank you for shopping with us we appreciate your business have a Great day thank you for your purchase we hope to see you again soon it was a pleasure assisting you today we look forward to your next visit keep your customers happy and loyal by mastering these phrases for excellent after sales service how has your purchase been working out for you is there anything else we can assist You with if you have any issues please don't hesitate to contact us we

offer Support Services if you need any help with your product thank you for your feedback it helps us improve our service earlier in the lesson we covered some phrases relating to refunds in our next topic will be navigating challenging refund situations with phrases that aim to resolve the issues Amicably I understand you're not happy with the product let's find a solution I apologize for the inconvenience let me see what we can do we can offer store credit if that works better for for you I'll need to check with my manager on this refund we value

your satisfaction and I'll make sure we address this properly with our next set of phrases you'll be able to advise your customers On great product pair to make sure their products and purchases last longer for them to keep this product in the best condition I recommend using this care product this item requires special handling let me show you how you can extend the life of this product by following these steps we offer a maintenance service for this product here are some tips to help you get the Most out of your purchase stay connected with your

customers by using the next set of phrases to follow up on orders and ensure satisfaction I'm calling to update you on your order status your order is ready for pickup when would you like to collect it we've shipped your order and it should arrive by Friday I'm following up to ensure you Received your order if you have any questions about your order feel free to reach out encouraging customers to return with the next set of phrases help promote loyalty and repeat business we have a special offer for returning customers you're eligible for a loyalty discount

on your next purchase thank you for your continued business we appreciate It we'd love to see you back soon here's a coupon for your next visit join our Rewards program and enjoy exclusive benefits in our final topic learn how to respond to price inquiries with confidence using these essential phrases this product is currently priced at $2 we offer price matching with our competitors this item is on sale for a limited Time I can provide a quote if you're looking to purchase multiple it items our prices are competitive and we offer excellent value a great sales

professional is confident empathetic and knowledgeable they know how to connect with customers provide tailor advice and handle challenges with Grace by practicing these 100 essential English phrases for sales you'll become great at greeting customers advising them on choice Handling tricky situations and following up on orders all of the phrases will help you communicate more effectively and professionally if you've enjoyed this lesson make sure to like comment subscribe and share with a friend sales is all about creating value for your customers and you've just learned how to do that with precision and professionalism now let's talk

about leadership managing a team requires strong communication skills especially In high pressure situations in our next section we'll cover 100 phrases for managers helping you guide your team resolve conflicts and Foster success in customer service if you're finding these lessons helpful consider sharing this video with a colleague or friend it could make a big difference for them too strong communication is the backbone of every successful manager in the fast-paced world of business your ability to lead Inspire and resolve issues often comes down to the words you choose this lesson isn't just about learning 100 useful

phrases it's about mastering the art of professional English to become the kind of manager who motivates teams builds relationships and handles challenges with confidence and Clarity hi I'm jar you're very welcome to learning English Pro the channel for professionals like you to excel in English and Advance your career if You're not a member yet why not there are so many perks with student membership with learning English Pro to join just click the link in the video description so in this lesson we'll explore 100 essential phrases for managers designed to help you navigate various professional contexts

with confidence and professionalism managers deal with a wide range of scenarios from addressing customer issues to motivating a team these phrases are tailored to be Adaptable across Industries like retail Healthcare offices and construction if there's a specific section or context you'd like me to dive deeper into let me know in the comments let's start with our first topic meetings are where decisions are made and ideas take shape starting with Clarity and inclusiveness sets a professional tone and ensures everyone is aligned from the beginning let's get started does everyone have the Agenda with this phrase you

establish Readiness and ensure everyone is on the same page thanks for making time for this meeting this sentence highlights your appreciation for their time and bills Rapport can we begin by outlining today's goals this phrase helps create a focused and productive agenda would anyone like to add anything before we Start this question invites participation and encourages contributions let's aim to keep this meeting brief and focused with this phrase you set expectations for efficiency right from the beginning effective delegation is about Clarity trust and empowerment use these phrases to distribute tasks while fostering collaboration and ownership

who feels confident taking the Lead on this this phrase invites ownership without pressure I think this aligns with your strengths what do you think this question shows thoughtfulness and encourages collaboration could we divide this task among the group to make progress faster this phrase promotes teamwork and efficient workload distribution can you update me on your Progress by Friday this sentence provides a clear timeline while respecting autonomy I know you'll do great on this but let me know if you need support with this phrase you show confidence in their abilities and offer help feedback drives Improvement

and growth whether it's recognizing achievements or offering constructive criticism these phrases help you deliver your message with empathy and Impact I really appreciate the hard work you've put into this project this phrase highlights effort and sets a positive tone this was a good start how do you think it could be even better with this question you encourage reflection and self-improvement you handled that issue well it shows great problem solving skills this phrase reinforces positive behavior and builds Confidence next time let's try approaching it this way what are your thoughts this sentence opens a dialogue for

future Improvement meeting this deadline was a big win well done with this phrase you celebrate success and reinforce positive outcomes it's proven that motivated teams deliver great results these phrases are designed to inspire energize and show your team the value of their contributions how can we work together To make this happen this phrase Fosters teamwork and a collaborative mindset the progress we've made so far is impressive this sentence reinforces the team's achievements and encourages momentum your contribution to this project has been invaluable with this phrase you recognize individual effort and value let's celebrate this milestone

It's a big achievement this phrase emphasizes the importance of celebrating successes I have no doubt this team can achieve its goals this sentence inspires confidence and a sense of purpose conflict resolution is a key leadership skill these phrases help you approach disagreements calmly ensure fairness and guide discussions toward productive outcomes Let's discuss this calmly and find a solution together this phrase sets the tone for a collaborative approach to resolving the issue what's your perspective on this situation with this question you invite input and show a willingness to listen can we focus on the key facts

here this phrase keeps discussions objective and productive how can we resolve this in a way that works for Everyone this question promotes fairness and mutual understanding what steps can we take to prevent this from happening again with this phrase you encourage Forward Thinking and proactive Solutions customer interactions often require empathy and quick problem solving use these phrases to maintain professionalism while resolving issues and maintaining customer relationships I'm sorry to hear about That issue how can we make this right this phrase shows empathy and a willingness to resolve the problem thank you for bringing this to

our attention this sentence acknowledges their feedback and builds trust can you share more details so we can better assist you with this question you gather information to address their needs effectively we'll work on resolving this As quickly as possible this phrase reassures the customer of your commitment we value your feedback it helps us improve this sentence turns feedback into an opportunity for growth suppliers are vital Partners in your success clear and respectful communication helps Foster long-term productive relationships these phrases help you maintain that Balance could you confirm the timeline for delivery this phrase ensures Clarity

on expectations are there opportunities for us to streamline this process with this question you encourage Mutual efficiency let's discuss how we can strengthen the partnership this phrase is great for fostering long-term collaboration could you provide an Update on the current order this question ensures transparency and keeping things on track what additional details do you need from our side this phrase shows your commitment to smooth operations time is a precious resource managing it well ensuring productivity and prevents you feeling overwhelmed these phrases keep you and your team focused on what truly Matters what's our priority for

today's tasks this question helps set the team's focus on what matters most let's break this into smaller steps to manage it better with this phrase you simplify a task and make it more approachable could we revisit this issue at a later time this question allows you to defer non-urgent matters and stay on track how much time do we need to allocate for this Project here we are encouraging realistic planning and time management let's set a deadline to keep this moving forward this phrase emphasizes the importance of maintaining momentum sound decisions require thoughtful consideration and collaboration

these phrases will help you navigate choices confidently while ensuring inclusivity and Alignment what are the pros and cons of This approach this question encourages thoughtful analysis before deciding how does this decision align with our goals with this phrase you connect actions to the bigger picture what input do we need from the team before moving forward this question ensures inclusivity and collaboration in the process let's agree on the best course Of action together this phrase promotes shared ownership of decisions based on the available information this seems like the right choice this sentence conveys decisiveness and confidence

idence we are already on our 10th category if you're feeling a bit overwhelmed take a break and come back acknowledging achievements whether big or small Fosters motivation and team Morale these phrases help you celebrate success and encourage continued Excellence I'd like to take a moment to celebrate your hard work this phrase shows genuine appreciation for someone's effort this achievement reflects your dedication congratulations with this sentence you recognize their commitment and success our team's collaboration was key to this outcome great job Everyone this phrase emphasizes teamwork and Collective success you've set a high standard with this

work well done this statement acknowledges quality and inspires others to follow suit let's share the success with others as a model for future projects this phrase encourages recognition beyond the immediate team when performance isn't meeting expectations constructive conversations Are essential these phrases help you address challenges with care Clarity and a focus on Solutions let's discuss some areas where we we can grow this phrase frames feedback as a positive opportunity what challenges are you facing that might be affecting your performance with this question you show empathy and explore root causes here's a suggestion that could Help

improve your results this sentence offers actionable advice without being overly critical let's set some specific goals to work on together this phrase creates a clear path for improvement I believe you have the potential to excel let's figure out how to get there this sentence emphasizes encouragement and Support handling escalated customer concerns is an opportunity to turn challenges into wins these phrases help you communicate empathy accountability and Comm commment to Solutions I understand how frustrating this must be for you here we are validating the customer's feelings and trying to diffuse tension let me personally look into

this and I'll go back to you with a Solution with this phrase you show commitment to resolving the issue what can we do to make this right for you this question puts the customer ease by focusing on Solutions I'll follow up to ensure this doesn't happen again this phrase reassures the customer of your dedication to Improvement thank you for your patience while we resolve this this sentence maintains Professionalism and shows appreciation cross Department collaboration requires alignment mutual respect and clear commun communication use these phrases to strengthen teamwork across your organization can we align on the

priorities for this project this phrase promotes cross functional teamwork how can our teams best support each Other with this question you encourage collaboration and shared goals let's schedule a meeting to clarify roles and expectations this phrase ensures everyone is on the same page I appreciate your team's efforts in supporting us here we are building Goodwill and encouraging cooperation what resources do you need from us to Succeed this question Fosters Mutual support and resource sharing helping your team grow professionally benefits everyone these phrases encourage skill building support career goals and demonstrate your investment in their success

what are your career goals and how can I support them this question shows you care about their long-term growth I'd like to see you take on more responsibility what do you think with This phrase you encourage leadership development let's create a development plan to build your skills this sentence provide structure for their growth you've made great progress let's talk about what's next this phrase reinforces their achievements and future potential what new challenges would you like to take on this question inspires initiative and Motivation crisis moments demand Focus calm and quick thinking these phrases will help

you lead your team through challenges while maintaining Clarity and confidence let's focus on the immedate issue and tackle it step by step this phrase ensures a calm and methodical approach what's the most critical action we need to take right now this question prioritizes urgent tasks let's gather all the facts before Making a decision with this phrase you encourage informed action we'll handle this together and come out stronger here we are reassuring the team of our solidarity let's learn from this experience to prevent it in the future this phrase emphasizes growth and resilience how you end

a meeting matters as much as how you start it these phrases help you summarize key takeaways And ensure accountability for next steps let's summarize the key takeaways from today with this phrase We Are ensuring everyone leaves with Clarity here are the action items we've agreed on this sentence reinforces accountability amongst the team thank you for your input it's been valuable this phrase shows appreciation For everyone's contributions let's reconvene next week to review our progress with this sentence you are establishing continuity I'll follow up with an email summarizing today's discussion this phrase reinforces professionalism and your

organization now not every situation fits neatly into a category these versatile phrases will help you Communicate effectively across a variety of day-to-day interactions let me know how I can assist you this phrase shows your willingness to support others what's your perspective on this situation this question encourages diverse viewpoints I appreciate your dedication to this project with this phrase you are recognizing effort and Commitment can we brainstorm some solutions together this phrase Fosters creativity and collaboration what's our best path forward from here this question focuses on Solutions and progress ending a conversation on a high note

leaves others feeling valued and motivated these phrases have help you close interactions with professionalism And positivity thanks again for your hard work it's truly appreciated this phrase is useful for ending interactions on a high note I'm confident we'll achieve great results together with this phrase you inspire future collaboration let's keep up the momentum and build on this success here we are encouraging ongoing Progress I look forward to seeing what we accomplish next this phrase sets a positive tone for future collaboration let me know if there's anything else I can do to support you with this

phrase you reinforce your role as a supportive leader let's move on to our next topic where we take a look at phrases which will help you wrap up various cont Tex with different people let's touch Bas later this week To check progress here we are ensuring follow-through on tasks how can we make this process even better this question encourages continuous Improvement thanks for your patience while we sort this out this phrase maintains professionalism in tricky situations I Val the effort you're putting into this with this phrase you Reinforce your appreciation let's move forward with the

agreed plan this sentence shows your decisiveness and Clarity fostering a culture of creativity and new ideas Drive success in our last topic these phrases encourage your team to think outside the box and embrace fresh approaches I'm I'm here to help so don't hesitate to reach Out with this phrase you are offering reassurance and availability your hard work doesn't go unnoticed thank you this sentence motivates by showing your gratitude let's take things one step at a time and Achieve success together this phrase emphasizes teamwork and focus I'm confid we can handle this challenge Effectively with this

phrase you inspire confidence and calm let's keep learning growing and succeeding as a team this sentence highlights progress and unity being a great manager means knowing how to lead effectively while maintaining strong relationships with your team and your customers now let's turn our attention to a role that's all about voice call center staff the next Section will teach you 100 phrases for call centers perfect for handling phone calls with professionalism and Clarity whether you're answering queries resolving complaints or providing support these phrases will prepare you for success in this lesson we'll cover a 100 essential

phrases that every call center professional should have in their tool kit these phrases are grouped into common topics and scenarios you'll Encounter daily from greeting customers to providing technical support and handling complaints by mastering these phrases you'll be better equipped to provide exceptional service build strong customer relationships and handle a wide range of situations with confidence and professionalism our first topic is greeting and introduction good morning this is J from learning English Pro how can I assist you Today good morning this is jar from learning English Pro how can I assist you today thank you

for calling learning English Pro my name is jar how can I help you thank you for calling learning English Pro my name is jar how can I help you hello this is jar from learning English Pro what can I do for you today hello this is jar from learning English Pro what can I do for you Today hi you've reach learning English Pro how may I assist you hi you've reached learning English Pro how may I assist you welcome to learning English Pro my name is jar how can I assist you [Music] today welcome to

learning English Pro my name is jar how can I assist you today thank you for calling learning English Pro how may I help you today thank you for calling learning English Pro how may I help you today hello and thank you for calling learning English Pro this is j how can I assist hello and thank you for calling learning English Pro this is j how can I assist good afternoon thank you for contacting learning English Pro how may I help you today good afternoon thank you for contacting learning English Pro how may I help you

Today thank you for calling learning English Pro my name is jar how can I assist you today thank you for calling learning English Pro my name is jar how can I assist you today hi this is jar from learning English Pro how can I be of service to you today hi this is jar from learning English Pro how can I be of service to you Today so lots of phrases there for greeting and introducing yourself and your company to a potential customer let's move on to phrases on how we can identify their customer and discover

what their needs might be can I have your name and account number please can can I have your name and account number please may I know how I can assist you today may I know how I can assist you Today what seems to be the problem you're experiencing what seems to be the problem you're experienc in can you please provide more details about your issue can you please provide more details about your issue how can I help resolve your issue today how can I help resolve your issue today could you please describe the issue You're

facing could you please describe the issue you're facing let's start with your name and the nature of your call let's start with your name and the nature of your call How can I I assist you with your account today how can I assist you with your account today can you give me a bit more Information about the problem can you give me a bit more information about the problem what specific issue are you having with our service what specific issue are you having with our product very good let's move on to our next topic which

is confirming and verifying information let me verify your details please let let me verify your details Please can you confirm your address and phone number for me can you confirm your address and phone number for me may I have your email for verification purposes may I have your email for verification purposes I'll need to verify some information before we proceed I'll need to verify some information before we Proceed can you please confirm your date of birth can you please confirm your dat of birth I need to verify your identity can you provide your account number

I need to verify your identity can you provide your account number please confirm the last four digits of your Social Security number please confirm the last four digits of your Social Security number could you spell your last name For me please could you spell your last name for me please can you confirm the last transaction on your account can you confirm the last transaction on your account let me check our records to verify your account details let me check our records to verify your account details wonderful you're doing great It's time for our next topic

listening and having empathy for customers I understand your frustration let me see how I can help I understand your frustration let me see how I can help I'm sorry to hear that you're experiencing this issue I'm sorry to hear that you're experiencing this issue I can understand how this might be frustrating for You I can understand how this might be frustrating for you thank you for bringing this to our attention thank you for bringing this to our attention I apologize for any inconvenience this may have caused I apologize for any inconvenience this may have caused

I appreciate your patience as we work through this I appreciate your patience as we Work through this I'm here to help and I will do my best to resolve this for you I'm here to help and I will do my best to resolve this for you I understand your concern let's see what we can do I understand your concern let's see what we can do I'm sorry that you're facing this issue let's work on fixing it I'm sorry that you're facing this Issue let's work on fixing it thank you for your understanding as we resolve

this matter thank you for your understanding as we resolve this matter so some very handy phrases there for dealing with people who are annoyed for our next topic let's look at phrases relating to providing Solutions and assistance to [Music] customers here's what we can do to Resolve your issue here's what we can do to resolve your issue I can assist you with that right away I can assist you with that right away let me walk you through the steps to fix this let me walk you through the steps to fix this we can offer you

a replacement or refund we can offer you a replacement or Refund I will escalate this issue with our technical team I will escalate this issue with our technical team I'll make sure this gets resolved as soon as possible I'll make sure this gets resolved as soon as possible let me guide you through the process to resolve this let me guide you through the process to resolve This we can schedule a technician to visit your location we can schedule a technician to visit your location I will update your account with the necessary changes I will update

your account with the necessary changes let me provide you with some troubleshooting steps let me provide you with some troubleshooting Steps let's take a look at some phrases relating to handling complaints I'm sorry you're not satisfied with our service I'm sorry you're not satisfied with our service let's see how we can make this right let's see how we can make this right I apologize for any inconvenience this may have caused you I apologize for any inconvenience this may have caused You I'll do my best to resolve this issue for you you I'll do my best

to resolve this issue for you we value your feedback and we'll use it to improve our services we value your feedback and we'll use it to improve our services thank you for bringing this to our attention thank you for bringing this to our attention I can understand why you're Upset let's find a solution I can understand why you're upset let's find a solution I will personally ensure this is taken care of I will personally ensure this is taken care of I'll escalate your complaint to our management team I'll escalate your complaint to our management team

I apologize for any trouble you've Experienced I apologize for any trouble you've experienced in our next section explaining policies and procedures our list of phrases is something that you can use to integrate them with your company's specific policies and procedures so let's take a look at the first phrase our policy states that so I'll give you an example for this first phrase our policy states that returns must be made within 30 days of Purchase so I've used this phrase to communicate a particular rule to a customer so for the next phrases why not try integrating

some of your own company's policies and procedures with each phrase according to our records according to our records the procedure for this is as follows the procedure for this is as follows let me explain how this works works let me explain how this Works here's what you need to do next here's what you need to do next our guidelines require that our guidelines require ire that this is the standard procedure for this is the standard procedure for I can clarify our policy on that for you I can clarify our policy on that for you the

next step is to the next step is to this is what we'll need to do to resolve This this is what we'll need to do to resolve this I hope you're enjoying this lesson so far our next topic is technical support have you tried restarting your device have you tried restarting your device can you describe the error message you're seeing can you describe the error message you're seeing I'll guide you through the trible Shooting steps I'll guide you through the troubleshooting steps let's check your internet connection first let's check your internet connection first can you

confirm if the device is plugged in can you confirm if the device is plugged in please follow these steps to resolve the Issue please follow these steps to resolve the issue have you updated your software recently have you updated your soft software recently I'll connect you with our technical support team I'll connect you with our technical support team let's reset your device and try again let's reset your device and try again can you tell tell me more about The problem you're experiencing can you tell me more about the problem you're experiencing we are already at

our ninth topic upselling and cross selling this is where you can use some of your sales expertise with our English phrases I noticed you might benefit from our premium service I noticed you might benefit from our premium service did you know we have a special Offer on English lessons did you know we have a special offer on English lessons you might also be in interested in you might also be interested in we have a new feature that you might like we have a new feature that you might like I'd recommend our English videos for your

needs I'd recommend our English videos for your Needs we have a bundle deal that could save you money we have a bundle deal that could save you money would you like to upgrade to our premium package would you like to upgrade to our premium package you might find our English lessons useful you might find our English lessons useful let me tell you about our latest Promotion let me tell you about our latest promotion have you heard about our new English Master Class have you heard about our new English Master Class coming up is our final

topic and of call and follow up and coming up after that is my master class in business English so make sure to stay tuned is there anything else I can assist you with today Is there anything else I can assist you with today thank you for calling learning English Pro have a great day thank you for calling learning English Pro have a great day if you have any more questions feel free to call us back if you have any more questions feel free to call us back I'm glad we could resolve your issue Today I'm

glad we could resolve your issue today please don't hesitate to reach out if you need further assistance please don't hesitate to reach out if you need further assistance thank you for your patience and understanding thank you for your patience and understanding have a wonderful day and thank you for choosing learning English Pro have a wonderful day and thank you for choosing learning English Pro I'll follow up with you to ensure everything is resolved I'll follow up with you to ensure everything is resolved we appreciate your business thank you we appreciate your business thank you goodbye

and thank you for calling learning English Pro goodbye and thank you for calling learning English Pro well done for sticking out throughout the entire lesson and learning a hundred new phrases for a call center I wish you the very best in your future employment fantastic well done clear and professional communication is essential in call centers but it's equally important in Hospitality next we're diving into 100 phrases for hotel staff If you're working in the hotel industry or dreaming of it these phrases will help you create exceptional guest experiences and handle any situation with confidence don't

forget to use the time stamps in the description to revisit any sections whenever you need to refresh your skills whether you're working at the front desk in housekeeping or providing room service these phrases will help you communicate confidently and provide Excellent service to your guests I have broken the phrases down into 10 important topics which cover lots of different contexts and scenarios for hotel staff and their dealings with guests we will start our lesson with greeting and welcoming guests along with the check-in process and then go on to learn key English phrases for talking about

hotel Services handling guest requests and general directions and local Information following this we will dive into the checkout process and we will also cover handling complaints room service housekeeping and much more this is learning English Pro the channel for people who want to speak English like a pro so let's get started on our 100 English phrases for hotel staff our first topic is greeting and welcoming guests welcome to the Sunset Inn welcome to the Sunset Inn how can I assist you Today how can I I assist you today do you have a [Music] reservation do

you have a reservation may I have your name please may I have your name please please wait a moment while I check your reservation please wait a moment while I check your reservation how was your journey how was your journey we hope you enjoy your Stay we hope you enjoy your stay please let us know if you need anything please let us know if you need anything it's our pleasure to have you here it's our pleasure to have you here have a pleasant stay have a pleasant stay that's 10 phrases for our first topic already

covered next up let's take a look at phrases relating to the check-in process May I see your ID please may I see your ID please could you please fill out this registration [Music] form could you please fill out this registration form your room number is 101 your room number is 101 here is your room key here is your room key check out time is at 11 A.m. checkout time is at 11 a.m. would you like assistance with your luggage would you like assistance with your luggage we offer complimentary breakfast from 900 a.m. to 11 a.m.

we offer complimentary breakfast from 900 a.m. to 11 a.m. your room is on the second floor your room is on the second floor the elevator is to your right the elevator is to your Left is there anything else I can help you with is there anything else I can help you with you are doing fantastic it's now time to move on to our third topic which is providing information about hotel services our fitness center is open 24 hours our fitness center is open 24 hours the pool is open from 10 a.m. to 6:00 [Music] P.m.

the pool is open from 10 a.m. to 6:00 p.m. breakfast is served in the restaurant from 8:00 a.m. to 10:30 a.m. breakfast is served in the restaurant from 8:00 a.m. to 10:30 a.m. we have free Wi-Fi throughout the hotel we have free Wi-Fi throughout the hotel the business center is located on the first floor the business center is located on the first Floor we offer room service from 8:00 a.m. to 10: [Music] p.m. we offer room service from 8:00 a.m. to 10 p.m. our sponsor services are available by appointment our spa services are available by

appointment laundry service is available upon request laundry service is available Upon request the restaurant is located on the ground floor the restaurant is located on the ground floor please let us know if you need a wakeup call please let us know if you need a wakeup call it's already time for our our fourth topic handling guest requests I'll send someone to assist you Right away I'll send someone to assist you right away I'll bring extra towels to your room I'll bring extra tows to your room I'll notify housekeeping of your request I'll notify housekeeping of

your request we can arrange a taxi for you we can arrange a taxi for [Music] you would you like a late check checkout would you like a late [Music] checkout we can store your luggage for you we can store your luggage for you I'll have maintenance look into that issue I'll have maintenance look into that issue I'll have room service deliver it to your [Music] room I'll have room service deliver it to your room I'll provide you with additional Amenities I'll provide you with additional amenities would you like a different room would you like a

different room our next topic is all about giving directions to guests and helping them with local information the nearest ATM is across the street the the nearest ATM is across the street the closest farmacy is just down the [Music] street the closest pharmacy is just down the street here is a map of the area here is a map of the area [Music] the best route to the bank is to follow the Main Street the best route to the bank is to follow the Main [Music] Street the tourist attractions are Within walking distance the tourist attractions

are within walking distance the nearest public transportation stop is beside the local park the nearest public transportation stop is beside the local park this is a list of local restaurants this this is a list of local [Music] restaurants here are some recommendations for Sightseeing here are some recommendations for [Music] sightseeing the shopping district is nearby the shopping district is nearby there is a nearby park for a nice walk there is a nearby park for a nice walk we are certainly making our way through our list of English phrases for hotel staff and next up is

a really important topic the checkout process how is your stay with us How is your stay with us I hope you enjoyed your stay I hope you enjoyed your stay may I have your room key please may I have your room key please would you like a receipt for your stay would you like a receipt for your stay I'll process your checkout now I'll process your checkout now do you need any assistance with your luggage do you need any assistance with your luggage Was everything satisfactory was everything satisfactory please sign here please sign here we

hope to see you again soon we hope to see you again soon have a safe journey have a safe journey we are already on our seventh topic a very important topic handling complaints I'm sorry for the inconvenience I'm sorry for the inconvenience let me see what I can do to help let me see what I can do to help I'll have someone address this issue immediately I'll have someone address this issue immediately we apologize for the discomfort we apologize for the discomfort thank you for bringing this to our Attention thank you for bringing this to

our attention I'll speak to the manager about this I'll speak to the manager about this how can we make this right for you how can we make this right for you we value your feedback we value your feedback I'll ensure this doesn't happen again I'll ensure this doesn't happen [Music] again please accept our sincere apologies please accept our sincere apologies well done you've already learned an astonishing 70 English phrases for hotel staff let's move on to our next topic which is room service how may I assist you with your order how may I assist you

with your order would you like anything to drink would you like anything to drink your food will be delivered in 30 Minutes minutes your food will be delivered in 30 minutes is there anything else you would like is there anything else you would like we have a variety of dishes available we have a variety of dishes available can you confirm your room number can you confirm your room number would you like extra napkins would you like extra napkins I'll make sure your order is Correct I'll make sure your order is correct your food will be

served hot and fresh your food will be served hot and fresh thank you for your order thank you for your order we are coming to the end of this lesson but don't worry we still have a lot more phrases to cover our next topic covers phrases related to housekeeping may I clean your room now may I clean your room Now would you like fresh tows would you like fresh TS I'll restock your toiletries I'll restock your toiletries would you like turn down service would you like turn down service I'll clean your room while you're [Music]

out I'll CLE clean your room while you're out do you need extra pillows or Blankets do you need extra pillows or blankets is there anything specific you need cleaned is there anything specific you need cleaned please let us know if you need anything else please let us know if you need anything else housekeeping is available from 10:00 a.m. to 2: p.m. housekeeping is available from 10:00 a.m. to 2:00 P.m. have a a pleasant day have a pleasant day now that we've covered the essential phrases for various Hotel staff interactions let's move on to our final

topic miscellaneous phrases these are additional phrases you'll find useful in various situations that don't fit neatly into other categories the emergency exits are located [Music] Here the emergency exits are located here for your safety please follow these guidelines for your safety please follow these guidelines we offer complimentary shuttle service [Music] we offer complimentary shuttle service you can book tours at the front desk you can book tours at the front desk we have a lost and found service we have a lost and found service We accept all major credit cards we accept all major credit cards

our staff speaks multiple languages our staff speaks multiple languages thank you for choosing our hotel thank you for choosing our hotel please rate your experience with us please rate your experience with us we look forward to welcoming you back we look forward to welcoming you back Well done for sticking out the entire lesson and learning a 100 English phrases for hotel staff I hope you find them really useful for your career in the hotel industry hospitality is all about making guests feel at home and you've just learned how to do that like a pro now

let's take to the skies in the next section we'll explore 100 phrases for flight attendance from welcoming passengers to addressing inlight Requests these phrases are tailored for Aviation professionals ready to fly let's get started in today's lesson we'll cover 100 essential English phrases for flight attendance whether you're working in the cabin or on the ground these phrases will help you communicate confidently with passengers in English let's begin with phrases flight attendance use when welcoming passengers and helping them on board Good morning welcome aboard good afternoon welcome aboard this phrase is a polite and professional way

to greet passengers may I see your boarding pass please we can use this question to verify the passenger seating assignment your seat is located in row 15 on the right hand side here here we are providing clear directions to the passenger seat please place your carry-on luggage In the overhead bin or under the seat in front of you these are standard instructions for storing luggage please let me know if you need any assistance it's important to offer help to passengers during the boarding process is this your first time flying with us this question is a

great conversation starter with Passengers I'll help you find your seat you can use this statement to offer assistance to passengers who are struggling to find their seat please be careful when placing your bag in the overhead compartment we can use this statement as a friendly reminder to prevent injury let me assist you with that with this statement you're offering to help a passenger struggling with luggage or Seating enjoy your flight this is a positive s off once the passenger is seated next let's move on to Essential Safety instructions that flight attendants give to passengers before

takeoff please fasten your seat belt and make sure it is securely tightened ensure that your seat is in the upright position please switch your electronic devices to airplane Mode in case of an emergency oxygen masks will drop from the the panel above you place the mask over your nose and mouth and breathe normally please review the safety information card located in the seat pocket in front of you in the event of an evacuation follow the floor lighting to the nearest exit life vests are located under your seat please Stow your tray tables and return Your

seat back to the upright position thank you for your attention enjoy your flight once the flight is in the air here are the key phrases you'll use during inflight service what would you like to drink a simple question to offer beverage options would you prefer tea coffee or water with this question you're giving specific choices to Passengers we have snacks available for purchase I'll be back with your drink shortly with this statement you're letting the passenger know the request is being handled I'll bring you a blanket right away this statement is suitable if you're offering

Comfort items like blankets or pillows please let me know if you need anything else with the statement you're offering Continued assistance during the flight we'll be serving lunch in about 30 minutes we'll be serving dinner in about 30 minutes I'm sorry we're out of that option may I offer you something else with this sentence you're politely explaining that a selection is unavailable for the passenger is there anything else I can get for You would you like to purchase dutyfree items flight attendant also play a key role in ensuring passenger comfor and safety throughout the flight

here are some phrases for these situations please remain seated while the seat belt sign is on this is a polite way to remind passengers to stay seated may I adjust your seat for you with this question you're offering assistance to a passenger who may be Having trouble with their seat please keep your seat belt fastened even when the seat belt sign is off this is a crucial safety reminder for mid-flight can I help you with your seat belt with this question you're offering assistance to passengers who may need help with their seat belt please be

careful when opening the overhead compartments as items may have shifted during the flight with this Statement you're warning about the possibility of items falling from the overhead compartments I'll bring you an extra pillow to make you more comfortable would you like me to dim the lights for you please let me know if you are feeling unwell we're experiencing a little turbulence please remain seated we have medical equipment on Board if you need any assistance flight attendants often need to address passenger concerns or problems these phrases will help you handle such situations politely and professionally I'm

sorry for the inconvenience let me see how I can assist you this is a polite way to acknowledge an issue and offer help could you please lower your voice we have other passengers Resting here we are asking passengers to keep noise levels down we're currently experiencing a delay we appreciate your patience this is a nice way to inform passengers about delays I understand your concern let me find a solution for you here we are acknowledging a passenger's problem and offering a solution would you like me to contact the ground crew for further Assistance with this

question you're offering to escalate the issue to the ground team I apologize for the inconvenience we're doing our best to resolve it this is a good way to apologize when things don't go as planned please give me a moment and I'll check with the captain if it's a serious issue this could be a way to promise to find out more information for the Passenger I'm afraid we don't have that available but let me offer you an alternative this is a way of politely explaining that a request cannot be met we're working on it right now

thank you for your patience here we are keeping passengers updated on issues let me check the availability and I'll get back to you shortly with this statement we're letting passengers know you'll follow up With them soon inlight medical emergencies are rare but critical these phrases will help you handle those situations with professionalism and Care is there a doctor or medical professional on board you can use this for calling for medical assistance from from passengers please remain calm we are getting help this is a way to reassure an ill passenger during a medical Emergency do you

have any allergies to medications this is an important question to ask before administering any medication to a passenger we have medical equipment on board let me assist you here we are offering the use of available medical tools we are contacting ground medical services for advice and here we're letting the passenger know that external help is Being consulted would you like to lie down in the crew area until we land and here we're offering a space for the passenger to rest if feeling unwell can you describe your symptoms for me we can use this question to

gather information to assess the severity of the situation I'll bring you water and check on you Regularly this is a nice way to offer basic assistance and care we have a medical kit on board and I'll get it right away here we have another way to inform the passenger of medical supplies on the aircraft we are diverting the flight to the nearest airport for medical assistance you can use this statement to inform other passengers of a diversion due to a medical emergency on the flight handling passenger complaints and Feedback with patience and professionalism is essential

for flight attendance here are some key phrases for dealing with those situations I'm sorry to hear that you're unhappy with the service with this statement you're acknowledging the complaint thank you for bringing this to our attention this is a polite response to feedback or Complaints I understand your frustration let me see what I can do to help this is a nice way to show empathy and to offer assistance I'll speak with my supervisor and get back to you with this statement you're letting the passenger know that you're escalating the complaint as necessary we appreciate your

patience while we work to resolve this you can use this statement to encourage patience from the Passenger I'm sorry but we're on able to fulfill that request this is a way to politely deny a request when it's not possible please let me know if there's anything else I can assist you with with this phrase you're offering further help after addressing the issue thank you for flying with us and I apologize for the inconvenience here we are offering a courteous apology for any Disruption I will make a note of your feedback for our team saying this

to a passenger reassures them that their feedback is taken seriously would you like me to file a formal complaint on your behalf this is another way that we can let the passengers know about escalating the issue after a smooth flight it's important to end with polite farewell Wells and instructions here are some key phrases for postflight communication we have now landed at our destination you can use this phrase to announce the landing please remain seated until the seat belt sign has been turned off here we are reminding passengers to stay seated after landing we hope

you enjoyed your flight with us today this is a way to offer a warm Farewell please check around your seat for any personal belongings before you disembark here we are reminding passengers to gather their belongings before they leave the aircraft you can now switch on your electronic devices with this statement you're allowing passengers to turn on their mobile phones and other devices after landing thank you for flying with us and we look forward to serving you Again this phrase is a polite closing statement for those of you with connecting flights please check the screens for

updated gate information with this sentence we're offering help to passengers with onward connections we appreciate your patience during the disembarking process have a great day and safe travels if you need assistance finding your way through the terminal our grand Staff will be happy to help with this sentence you're offering additional assistance after the flight delays and disruptions are sometimes unavoidable these phrases will help you manage those situ uations while keeping passengers informed we're experiencing a delay due to weather conditions I apologize for the inconvenience we're working to resolve the issue as quickly as Possible the

flight is currently delayed and we expect an update in the next 30 minutes we will keep you informed as soon as we have more information we're doing everything we can to minimize the delay I understand this is frustrating and I appreciate your patience we're waiting for clearance from Air Traffic Control to depart unfortunately we need to wait for the maintenance team to inspect the Aircraft we apologize for the delay and we'll update you as soon as possible we've been given clearance to take off and we'll be on our way shortly flight attendants play a crucial

role in assisting passengers with special needs here are key phrases to ensure their comfort and safety during the flight do you require any special assistance during the flight this is a polite way of offering help to Passengers with special needs I'll help you with your wheelchair once we land here you're letting the passengers know they will be assisted if they need Mobility help please let me know if you need any additional assistance during the flight we can use this phrase to encourage passengers to ask for help as needed we have a designated crew member to

Assist you during boarding this phrase is great if you can assign a crew member to assist with special needs I can help you store your carry-on luggage here we're offering assistance with luggage for passengers with limited Mobility would you like me to check if there's an available aisle seat for easier access if possible you can offer to move passengers to a more convenient seat if Available we have onboard medical equipment if you need anything during the flight with this statement you can reassure passengers with medical needs can I get you anything else to make you

more comfortable ensuring that passengers with special needs are comfortable is a top priority I will assist you with disembarking once the plane has Landed here we are offering help to exit the plane safely if you need to use the restroom I'll make sure there's clear access with this sentence you're offering assistance with restroom accessibility and that's the end of our lesson on 100 English phrases for flight attemp attendance I hope these phrases help you communicate clearly and professionally with passengers throughout your Flights hello and welcome to learning English Pro I'm jar your online English teacher

and today we're diving into the ultimate guide for nurses 500 essential phrases to help you communicate confidently in any healthc care setting in this master class I brought together seven lessons covering everything from everyday patient care and emergency situations to mental health support and delivering difficult news each section is chaptered with time stamps in the Video description so you can easily jump to the parts you need for my student members there's an exclusive PDF guide with all 500 phrases ready for download on the community tab if you'd like to join as a member and get

access to the guide early video releases and so much more you'll find a link in the video description below thanks for being here with me at learning English Pro let's dive into our first lesson and make your nursing communication clearer Compassionate and confident I'm delighted to bring you this English lesson where you'll learn a 100 English phrases for nursing in this lesson we'll cover a 100 useful phrases divided into topics such as patient admission taking Vital Signs medication Administration patient care wound care patient education communication with doctors emergency situations and discharge instructions these phrases will

help you navigate various scenarios With confidence and Clarity and our first topic is patient admission Welcome to our facility how are you feeling to today Welcome to our facility how are you feeling today can you please fill out this form can you please fill out this form do you have any allergies do you have any allergies what brings you here today what brings you here today Can you describe your symptoms can you describe your symptoms do you have any existing medical conditions do you have any existing medical conditions are you currently taking any [Music] medications

are you currently taking any medications have you been hospitalized before have you been hospitalized Before we need to take your Vital Signs we need to take your vital signs please provide a sample of your urine please provide a sample of your urine well done that's 10 phrases learned already for the world of nursing next up let's take a look at some phrases relating to taking a patient's vital signs I need to take your blood pressure I need to take your blood pressure please roll up your Sleeve please roll up your sleeve I'm going to check

your temperature I'm going to check your temperature let me measure your pulse let me measure your pulse I need to listen to your heart and lungs I need to listen to your heart and lungs please breathe in and out slowly please breathe in and out slowly your vital signs are normal your vital signs are normal Your blood pressure is a bit High your blood pressure is a bit High your temperature is elevated your temperature is elevated I need to record your oxygen levels I need to record your oxygen levels now it's time to move on

to our third topic which is medication administration it's time for your medication it's time for your medication have you taken this medication Before have you taken this medication before please take this pill with with water please take this pill with water do you have any difficulty swallowing pills do you have any difficulty swallowing pills this injection Might Sting a bit this injection Might Sting a bit I'll need to give you an IV I'll need to give you an IV are you experiencing any side Effects are you experiencing any side effects this medication should help with

your pain this medication should help with your pain make sure to take this with food make sure to take this with food let me know if you feel any discomfort let me know if you feel any discomfort it's time to move on to our next topic which is patient Care how are you feeling today how are you feeling today do you need help with anything do you need help with anything are you in any pain are you in any pain can you rate your pain on a scale from 1 to 10 can you rate your

pain on a scale from 1 to 10 let me help you sit up let me help you sit up I will assist you to the bathroom I will assist you to the bathroom do you need help changing your clothes do you need help change changing your clothes let me adjust your pillow let me adjust your pillow would you like a blanket would you like a blanket can I get you anything to drink can I get you anything to drink we are already on our fifth topic Wound care I need to change your dressing I need

to change your dressing this might hurt a little this might hurt a little I'm going to clean the wound now I'm going to clean the wound now we need to keep this area dry we need to keep this area dry please try not to touch the wound please try not to touch the wound the wound is healing Nicely the wound is healing nicely I'm going to apply some antibiotic ointment I'm going to apply some antibiotic ointment you may feel a bit of pressure you may feel a bit of pressure I will bandage this up for

you I will bandage this up for you let me know if it starts bleeding again let me know if it starts bleeding again we are halfway through our English lesson on phrases for nurses next up our Topic is patient education it's important to take your medications as prescribed it's important to take your medications as prescribed you need to follow a low sodium diet you need to follow a low sodium diet regular exercise is beneficial for your health regular exercise is beneficial for your health Make sure to stay [Music] hydrated make sure to stay hydrated here's

how to manage your condition at home here's how to manage your condition at home always wash your hands before eating always wash your hands before eating avoid smoking and excessive alcohol [Music] consumption avoid smoking and excessive Alcohol [Music] consumption monitor your blood sugar levels regularly monitor your blood sugar levels regularly this pamplet contains useful information this pamphlet contains useful information if you have any questions don't hesitate to ask if you have any questions don't Hesitate to ask our seventh topic is communication with doctors I need to update the doctor on your condition I need to

update the doctor on your condition the doctor will be in to see you shortly the doctor will be in to see you shortly let me check with the doctor about that let me check with the doctor about that the doctor has prescribed a new Medication for you the doctor has prescribed a new medication for you I need to report this symptom to the doctor I need to report this symptom to the doctor the doctor has ordered some tests the doctor has ordered some tests I will consult with the doctor about your treatment I will consult

with the doctor about your treatment The doctor has requested a follow-up appointment the doctor has requested a follow-up appointment I'll inform the doctor about your pain I'll inform the doctor about your pain the doctor will review your test results the doctor will review your test results in our next topic we will take a look at phrases you can use in an emergency situation we need to act Quickly we need to act quickly stay calm we are here to help stay calm we are here to help call for emergency assistance call for emergency assistance I need

to check your Vital Signs immediately I need to check your Vital Signs immediately please please follow my instructions please follow my instructions are you experiencing chest [Music] Pain are you experiencing chest pain we need to start CPR we need to start CPR the defibrator is on its way the defibrilator is on its way I need to stabilize you before the doctor arrives I need to stabilize you before the doctor arrives you are in good hands you are in good hands let's move on to our penultimate Topic discharge instructions you are ready to be discharged you

are ready to be discharged here are your discharge papers here are your discharge [Music] papers make sure to follow with your primary care [Music] physician make sure to follow up with your primary care [Music] physician these are your home care [Music] instructions these are your home care instructions take your medication as directed take your medication as directed schedule a follow-up appointment schedule a follow-up appointment if you experience any complications contact us Immediately If you experience any complications contact us immediately keep the wound clean and dry keep the wound clean and dry avoid strenuous activities avoid

strenuous activities thank you for choosing our facility thank you for choosing our facility it's time to move on to our final topic for this lesson General courtesy how can I assist you Today how can I assist you today please let me know if you need anything please let me know if you need anything I'm here to help you I'm here to help you your comfort is our priority your comfort is our priority thank you for your patience thank you for your patience I appreciate your cooperation I appreciate your cooperation We aim to provide the best

care possible we aim to provide the best care possible feel free to ask any questions feel free to ask any questions I will be with you shortly I will be with you shortly have a great day have a great day well done you've learned a hundred new phrases these phrases should help nurses in their daily interactions and ensure Clear effective communication with patients doctors and other Health Care staff today's lesson is 100 English phrases for nurses in emergency situations in this video I'll walk you through key phrases you need to communicate effectively in High Press

medical settings whether you're triaging patients stabilizing them or working with your medical team let's get started on our 100 essential phrases for nurses In emergency situations in an emergency one of the the first things a nurse must do is assess the severity of a patient's condition these phrases will help you triage patients quickly and efficiently what is your name and date of birth you can use this question to establish basic patient information what seems to be the problem this is a direct way to ask the Patient why they're seeking emergency care are you in any

pain right now where does it hurt this phrase can be important for identifying areas of pain on a scale of 1 to 10 how severe is your pain we say this to assess the intensity of pain which helps to prioritize treatment when did the symptoms start knowing the timeline is crucial for Diagnosing the urgency of the condition is this the first time this has happened this helps understand if it's a recurring issue or a new event are you allergic to any medications allergies are considered critical information when planning treatment are you taking any medications currently

this question helps avoid drug interactions during Treatment have you experienced this kind of pain before identifying patterns can assist with diagnosis I'm going to take your Vital Signs this is basic communication when starting an initial assessment once the assessment is complete stabilizing the patient is the next critical step here are key phrases for communicating with the patient and team during Stabilization I'm going to give you some oxygen to help with your breathing we need to start an IV to administer fluids we need to start an IV to administer medications please stay still while we put

on the neck brace this phrase is useful when dealing with spinal injuries or trauma patients I'm going to elevate your legs to improve blood Flow you're doing great try to take slow deep breaths this phrase is great for offering reassurance to a conic patient we need to monitor your heart rate closely I'm going to check your blood pressure now let us know if the pain gets worse this phrase encourages communication about any changes in pain levels we're going to move you to a more Comfortable position this phrase can help keep the p calm during movement

stay with us you're in good hands this phrase can offer emotional support during a critical moment clear communication with the medical team is essential to providing effective care here are phrases that nurses use to communicate with doctors and other Health Care Professionals in emergency Situations the patient is experiencing severe chest pain we need to order an urgent EKG the patient is hypotensive blood pressure is 85 over 50 we're prepping the patient for intubation could you assist with starting the IV I've administered 2 mg of morphine for pain the patient has a history of asthma we

need to monitor their breathing Closely can we arrange for a portable x-ray the patient oxygen saturation is dropping let's get the crash cart ready just in case in cases of cardiac arrest fast and clear communication is vital these phrases are useful for Comm communicating with your team when a patient's heart stops we have a Cod blue in room three this is the emergency alert for cardiac arrest begin CPR Immediately get the defibrillator charging to 200 jewles clear check for a pulse administer epinephrine 1 mgram continue chest compressions switch every 2 minutes I'm going to secure

the airway let's check the heart rhythm again we have a pulse when a patient is struggling to breathe nurses need to act quickly and communicate clearly these phrases will Help you manage respiratory distress I'm going to put you on oxygen to help your breathing we can say this phrase to offer reassurance to the patient while applying oxygen take slow deep breaths for me with this phrase We Are coaching the patient to control their breathing I'm going to check your oxygen levels now it's important to keep the patient informed we need to start Nebulizer Treatment let

me know if it's harder to breathe I'm adjusting the oxygen flow rate we need to prepare for our intubation I'm going to take a blood gas sample a blood gas sample is used to assess the patient oxygen and carbon dioxide levels the patient is cyanotic we need to act quickly cyanotic is the blue discoloration on skin due to lack of Oxygen we're getting you into a comfortable position to help your breathing you can use this phrase with a patient to let them know you're repositioning them to alleviate distress trauma patients require quick thinking and clear

instructions these are key phrases for managing traumatic injuries where does it hurt the most we use this question for identifying the primary sight of trauma we need to stabilize the fracture Before moving I'm applying pressure to the wound to stop bleeding by using this phrase you are communicating the wound care steps we're going to roll you over carefully with this phrase you're preparing a patient for movement we need to immobilize the neck to prevent further injury this phrase is useful for when you're dealing with a spinal Trauma the patient is losing a lot of blood

let's start a transfusion this is something you might say to a colleague to initiate the life-saving treatment I'm going to apply a tourniquet a tourniquet can be used in cases of severe bleeding we need to monitor for signs of shock is there any numbness or tingling in your limbs this question to a patient can Help identify nerve damage we'll be taking you for an x-ray to check for fractures during emergencies nurses often need to communicate with family members who are anxious or frightened it's important to be clear calm and compassionate when delivering updates your loved

one is stable at the moment and we are closely monitoring their condition this phrase offers reassurance To family members while giving them an update we're doing everything we can to help them with this phrase you're offering Comfort during critical moments it's a critical situation but they are receiving the best possible care this is a balanced way to acknowledge the seriousness of a situation while offering reassurance we will let you know as soon as there's any change in their condition this is letting the family Know that they'll be informed of updates I understand this is very

difficult and I'm here to answer any questions you may have with this phrase you're providing emotional support and encouraging dialogue the doctor will speak with you shortly to give you a more detailed update they are responding well to the treatments so far with this phrase you are sharing positive news we are going to run some tests to Better understand their condition please wait here and I'll come back with more information as soon as I have it with this phrase you're guiding the family on where to stay during the process I know this is overwhelming but

we are doing everything we can with this phrase you're acknowledging the family's emotions while offering reassurance administering medications and managing IVs is a critical part of Emergency care it's important for nurses to explain these procedures clearly directly to patients I'm going to start an IV to give you fluids I'm going to start an IV to give you medication this medication should help ease your pain we're going to give you some antibiotics through the IV please keep your arms still while I Insert the needle let me know if you feel any discomfort the IV fluids will

help stabilize your condition I'm administering the pain relief now and it should start working shortly can I check your IV site to make sure everything looks good I'm going to switch your IV to a different medication you may feel a bit of a sting let me know if it becomes Painful nurses May encounter patients in Mental Health crisis requiring them to deescalate situations and provide calm reassurance here are essential phrases to handle these sensitive scenarios you're safe here we're here to help you with this phrase you're reassuring the patient that they are in a safe

environment can you tell me how you're feeling right now in a difficult situation it's Important to open up communication to better understand the patient's mental state try to take some deep breaths and focus on calming down with this sentence you're guiding the patient through calm techniques I understand that you're upset but we need to work together to help you feel better with this phrase we're acknowledging the patient's emotions while offering a path forward we're going to do our best to Make you feel comfortable this phrase is great for offering support and reassurance is there anyone

you'd like to talk to or contact it's important to provide the option for the patient to reach out to someone I'm going to stay with you until things feel more manageable with this phrase you're offering your physical presence for reassurance would you like to tell me What's been bothering you with this question you're encouraging the patient to open up about their feelings we're here to listen and support you you're not alone with this sentence you're providing emotional support and validation let's focus on getting you the help you need this positive phrase helps by directing the

patient's attention towards positive Actions after an emergency situation has stabilized nurses often need to provide after care and discharge instructions to patients these phrases will help you guide patients through the next steps you're stable now but we'll need to keep monitoring you for a little longer this phrase helps explain the need for continued observation you'll need to rest and follow these instructions carefully once you're home this phrase outlines postd Discharge care please take these medications as prescribed and let us know if you experien any side effects with this phrase you're providing medication guidance and support

here's a follow-up appointment for you to check in with your doctor it's important to schedule the patient for the next steps in care avoid heavy lifting or strenuous activity for the next few Days this is common discharge advice for certain conditions you can go home once the doctor clears you with this phrase you're letting the patient know what to expect before discharge If you experience any of these symptoms again come back immediately this statement provides emergency readmit instructions we'll give you a summary of your treatment and instructions to take home this phrase covers explaining post

Care paperwork make sure you drink plenty of fluids and get lots of rest this phrase offers more basic after care tips you're all set take care and let us know if you need anything this phrase can be your final discharge communication with a patient and that's it for today's lesson on 100 key phrases for nurses in emergency situations Hello and welcome to learning English Pro I'm Jarett your online English teacher and guide today's lesson is dedicated to a sensitive but crucial Topic in nursing Pala of care Pala of care is all about providing relief from

the symptoms and emotional stress of serious illness it requires not only technical skill but also compassionate communication with patients and their families our first section is introducing patients to Pala of care This first set of phrases will give you communication skills to introduce Pala of care to patients and their families these phrases will help explain the purpose of this care and what they can expect palive care is focused on improving your Quality of Life by managing symptoms and providing emotional support this phrase keeps the focus on comfort and support to ease any concerns about the

term Palive we are here to ensure that you feel as comfortable as possible this phrase reassures the patient that the goal is Comfort which is often a top concern posative care can help manage your pain and other symptoms to help you live as well as possible here we are emphasizing the positive impact positive care can have on the quality of life our team will work closely with you And your family to create a care plan tailored to your needs including the family in care discussions can help everyone feel involved and reassured Pala of care is

not just for endof life situations it's about managing symptoms and providing relief at any stage of illness here we can clarify that posative care is not synonymous with end of life care which is a common misconception we will focus on what Matters most to you and your family personalizing care helps the patient feel understood and supported this type of care focuses on your physical emotional and spiritual well-being with this phrase We Are highlighting the holistic approach that palive care offers we are here to help you and your family cope with the emotional challenges of your

illness here we can emphasize emotional support As patients and families often need reassurance our goal is to reduce pain and improve your overall comfort so you can focus on spending time with loved ones focusing on comfort and quality time can ease patient anxiety paliative care is about living as fully as possible even with the serious illness this phrase reframes posative care as something positive and life affirming next we'll go over phrases you Can use to help patients understand and cope with the changes that may come with Pala of care you may notice some changes in

your energy levels but we will help you manage those here we are acknowledging changes while offering reassurance it's normal to feel more tired or weak and we adjust your care plan to help here we are explaining that Adjustments will be made to ease discomfort your appetite May decrease and we will monitor your nutrition to make sure you're getting what you you need this phrase helps address concerns about eating and it can reduce stress for both patients and families we can provide support with daily activities if you're feeling too weak to manage on your own offering

help with daily tasks can make patients feel less Overwhelmed you might experience some new symptoms but we'll be here to help manage those as they arise you can reassure patients with this phrase it will help them see that they won't face new symptoms alone we can make adjustments to your medications to keep you as comfortable as possible here we can assure patients that their care is flexible and can adapt to their changing Needs it's important to listen to your body and rest when you need to here we are encouraging patients to rest which can help

them cope with fatigue if certain activities become too difficult we can offer alternatives to make things easier here we are providing solutions that help maintain the patient's independence you might find that certain treatments are no longer necessary we can discuss the best plan for your Care here we can help patients understand that treatment goals may change as their illness progresses we'll focus on the most important treatments to maintain your comfort and quality of life this phrase can help reassure patients that the care plan will prioritize their comfort now let's look at phrases for explaining Pala

of care to family members it's important to communicate Clearly and compassionately with the patients loved ones we'll work closely with you to make sure your loved one is comfortable this phrase can help reassure families that they are part of the process palive Care can help manage pain and other symptoms to improve their quality of life this phrase emphasizes the benefits of symptom Management we'll be monitoring their condition closely and adjusting care as needed here we are explaining that care is ongoing and adaptable you can reach out to us at any time if you have questions

or concerns about their care offer open lines of communication which can help reduce family anxiety our goal is to keep them comfortable and ensure they have the best possible quality of Life this phrase reassures families that the focus is on the patient's Comfort we'll discuss any changes in their condition with you immediately with this phrase you are keeping families informed to build trust if there's anything you need during this time please don't hesitate to ask it's important to make families feel supported and included we can provide emotional Support to help you cope with the challenges

of caring for a loved one here we are addressing the emotional toll caregiving can take on families it's important to take care of yourself as well we're here to help you through this process with this phrase you're encouraging family members to prioritize their well-being too we will work with you to ensure your loved ones care plan is in line with Their wishes here we are highlighting the importance of respecting the patient wishes and family input Pala of care often involves discussing different treatment options with patients and families let's go over phrases you can use to

help navigate these conversations we will focus on treatments that improve your comfort and manage your Symptoms here we are reassuring the patient that treatments are aimed at making them feel better certain treatments May no longer be necessary but will keep you informed about your options this phrase helps ease concerns about disc continuing treatments by emphasizing patient Choice we'll discuss any changes to your treatment plan with you and your family keep Communication open to reduce Patient anxiety our priority is your comfort so we'll adjust your medications as needed this phrase ensures that patients know that their

treatment is flexible will focus on pain management and relieving any symptoms you may be experiencing here we are emphasizing the importance of addressing pain and symptoms we'll discuss the benefits and side effects of each treatment option provide clear information to help Patients make informed decisions If you experience any discomfort please let us know so we can make adjustments encourage patients to communicate openly about any discomfort ensuring they feel empowered to request changes you may choose to stop certain treatments if they no longer improve your quality of life reassure patients that it's okay to make decisions

based on their Comfort it's important to focus on what makes you feel better daytoday and will help guide you through those decisions help patients feel supported in making choices about their care your care plan will be regularly reviewed and updated based on how you're feeling ensure patients that their care is adaptable and regularly assessed in Pala of care you may encounter difficult situations with patients or family members who are upset Confused or resistant to care here are some phrases to help navigate those challenging conversations I understand that this is a difficult time and we're here

to support you acknowledge the difficulty of the situation and offer emotional support it's okay to feel frustrated or upset we're here to listen and help you however we can validate the patients or family's Emotions to build trust we want to work together with you to make sure your loved one is as comfortable as possible you can use this phrase with family members to emphasize the collaborative nature of the Care process I hear your concerns and I'll make sure to communicate them with the rest of the Care team show that the patients or family's concerns are

being taken seriously and Will be addressed let's take a moment to discuss any questions or worries you have about the care plan here we are creating a space for open discussion and addressing confusion we understand that this is overwhelming and we're here to walk you through every step provide reassurance that they won't be left to navigate the situation alone it's important that we work Together to find the best way to care for your loved one encourage collaboration between the care team and the family we are committed to providing the best care possible and your input

is valuable here we are reassuring families that their thoughts are an important part of the process I understand that this is a stressful time but we are here to help in any way way we Can with this phrase we are acknowledging the stress and providing emotional support let's discuss any changes you'd like to see and we can explore our options offering options helps to deescalate situations by giving the family some control next we'll cover phrases for the end of life stage when it's crucial to provide Clarity and comfort for both patients and their Families we

will do everything we can to ensure that you are comfortable and painfree focus on comfort as the top priority at this stage the goal is to manage symptoms and provide emotional and physical Comfort clarify the shift from Curative treatment to Comfort Care we will be closely monitoring you to make sure any pain or discomfort is addressed immediately reassure patients that they Will be cared for attentively it's okay to talk about any fears or worries you might have we're here to listen and support you encourage open dialogue about end of life concerns we'll focus on the

things that Mas most to you in these moments help patients feel empowered in making decisions about their care You Are Not Alone your care team and family are here to support You with this phrase we are reassuring patients that they are surrounded by support we will help you and your family through every step of this process with this phrase We Are emphasizing the presence of support for both the patient and their family our goal is to make this time as peaceful as possible for you and your loved ones reassure patients that their peace and comfort

are a Priority we're here to answer any questions you may have about what to expect in the coming days offer information to ease anxiety about the unknown if you feel any discomfort or fear please let us know immediately so we can help encourage patients to speak up about their needs as patients near the end of life communication shifts toward offering comfort and ensuring peace here are some Phrases to help guide those conversations we're here with you and we'll do everything to keep you comfortable reassure patients that they are not alone in their final days you

are surrounded by people who care deeply about you focus on the emotional support available to the patient it's okay to rest now we'll take care of everything give permission for the Patient to let go and rest we'll be here to support your family through this difficult time reassure the patient that their loved ones will be cared for you've been so strong and now it's time to rest here we are offering comforting words that acknowledge the patient's strength you are safe here and we will do everything to ensure you feel peaceful Reinforce the idea of safety

and peace we're here for you and we'll stay by your side through everything assure the patient of constant support it's okay to let go if you feel ready we're here with you with this phrase you are offering compassionate permission for the patient to pass when they feel ready we're here to keep you comfortable and at peace surrounded by Love emphasize comfort and the presence of loved ones we will honor your wishes and keep you at peace here we are reinforcing that the patient wishes will be respected after a patient passes away communicating with family members

requires Great sensitivity here are phrases to help with sharing the news of death compassionately I'm so sorry to inform You that your loved one has passed away peacefully this is a standard and expected way to inform someone of a loved one's death it has a gentle tone to soften the blow your loved one passed away surrounded by care and love here we are offering comfort in knowing that the patient was not alone we did everything we could and they were peaceful in their final moments reassure families that their Loved one did not suffer please take

all the time you need to process this and we'll be here to support you give family space to process while offering ongoing support we're here to answer any question questions you have during this difficult time leave the door open for questions to help families cope it's important to take your time And we're here whenever you're ready to talk reassure families that there is no rush to process the news we can offer support and resources to help you and your family through this here we can point families toward grief resources for further support your loved one

was cared for with dignity and we were with them until the very end emphasize that Compassionate Care was provided to the Patient we understand this is a difficult time and we're here to help you in any way we can offer practical and emotional support for families please let us know if there's anything we can do to help you right now ensure families feel supported in the immediate aftermath of the patient's death after a patient passes away families often need emotional support to process their grief let's go over some Phrases to offer comfort and practical support

during this difficult time I am so sorry for your loss we are here to support you however we can here we are leading with compassion and acknowledging their grief please know that you're not alone we are here to offer any support you need reassuring the families that they have access to help them during this difficult period it's okay to feel overwhelmed we Can help you with any next steps normalize feelings related to grief and offer practical assistance we have resources available if you'd like to speak with someone about your grief if possible you can offer

professional support resources such as grief counselors take as much time as you need we'll be here to help when you're ready with this phrase you are giving Family's permission to grieve at their own pace without feeling rushed we can help you with the immediate Arrangements if you feel ready to discuss them offer practical help with post-death Arrangements when the family is ready your loved one was cared for with respect and dignity at all times here you can provide further Comfort by reassuring the family that The patient received Compassionate Care this is a difficult time and

we are here to provide emotional and practical support this phrase acknowledges the difficulty of the situation and offers multi-level support if you'd like we can arrange a meeting with the chaplain or counselor for additional support if possible you can offer spiritual or emotional support tailored to the family's Needs we'll give you as much time as you need with your loved one before proceeding here you can ensure the family feels in control and can take time to say goodbye finally let's look at phrases you can use for followup conversations with families and offering grief support in

the weeks after a loss I wanted to check in and see how you're doing we are here to offer support if you need It this is a nice way to reach out to families to show continued care and concern please don't hesitate to reach out if you need someone to talk to or help with anything keep the lines of communication open for families who may need support later we can provide you you with resources for grief counseling and support groups if you're interested offering professional help can be a crucial resource for Families if you have

any further questions or concerns about your loved one's care we are happy to answer them provide an open door for lingering questions especially about the patient final moments grief is a personal journey and there is no right or wrong way to go through it with this phrase we are normalizing different grief experiences and give family members permission to grieve in Their own way we understand that this is a difficult time and we're here to support you as long as you need if possible you can offer long-term support letting families know they aren't forgotten after the

initial loss would you like us to send over any additional resources on coping with loss provide access to grief materials and other support tools when needed please know that you are not Alone in your grief we're here to help whenever you're ready reinforce that the family has ongoing support available to them it's okay to reach out whenever you feel ready we'll be here when you you are provide Comfort by allowing the family to dictate when they're ready for more interaction let us know if there's anything we can do to help you and your family during

this Time this is a nice way to end a conversation with the broad offer of support to meet their individual needs and that's the end of our lesson on 100 essential English phrases for nurse is in Pala of care remember providing comfort in clear communication is key when supporting patients and families in Pala of care settings in this lesson you will learn 100 English phrases for patient care this is great for nurses and other Healthcare workers in the world of healthcare the quality of patient care is parament whether you are a nurse caregiver or health

care assistant the way you interact with patients can significantly impact their overall experience and Recovery in this lesson we will explore key phrases and techniques that are essential for providing excellent patient care we'll cover a range of topics including morning activities bathing and bathroom Toilet assistance emotional support encouraging mobility and exercise communication with family and transitioning care each section will provide you with practical sentences and tips to improve your communication and caregiving skills by mastering these key phrases you'll be better equipped to create a positive and supportive environment for your patients our first topic is

morning activities good morning how are you Today good morning how are you today hello I'm jar you're nurse for today hello I'm jar you're nurse for today hi there nice to see you again hi there nice to see you again how did you sleep last night how did you sleep last night I hope you had a restful night I hope you had a restful night would you like help getting dressed would you like help getting Dressed what would you like to wear today what would you like to wear today let's get you into some fresh

clothes let's get you into some fresh clothes can I assist you with your shoes can I assist you with your shoes do you need help with your buttons do you need help with your buttons let's move on to our next topic which are phrases for bathing and the bathroom would you like a bath now would you like a bath Now I'll help you get to the bathroom I'll help you get to the bathroom do you need assistance with your bath do you need assistance with your bath let's get you freshened up let's get you freshened

up I'll help you with your hygiene needs I'll help you with your hygiene needs is the water temperature okay is the water temperature okay Do you need help getting in or out of the tub do you need help getting in or out of the tub would you prefer a shower instead would you prefer a shower instead I'll assist you with washing I'll assist you with washing let's make sure you're comfortable and clean let's make sure you're comfortable and Clean next up we have some English phrases you might use to help a patient to use the

toilet do you need to use the bathroom do you need to use the bathroom I can help you get to the toilet I can help you get to the toilet let's take a trip to the bathroom let's take a trip to the bathroom do you need assistance with your clothing do you need assistance with your Clothing I'll be here if you need help I'll be here if you need help would you like some privacy while you use the toilet would you like some privacy while you use the toilet I'll help you wash your hands afterward

I'll help you wash your hands afterward let's make sure you're comfortable on the toilet let's make sure you're comfortable on the Toilet do you need help getting up do you need help getting up I'll assist you back to your bed or chair I'll assist you back to your bed or chair well done you're doing great you've already learned 30 English phrases next up we have English phrases relating to giving medication to a patient it's time for your medication it's time for your medication have you taken this Medication before have you taken this medication before do

you have any allergies do you have any allergies let's take your pills with some water let's take your pills with some water this is your medication for today you could add in the name of the medication here this is your aspirin for today I'll check on you after you take your Meds I'll check on you after you take your meds let me explain what this is for let me explain what this is for please let me know if you feel any side effects please let me know if you feel any side effects remember to take

this with food remember to take this with food do you need a reminder for your next Dose do you need a reminder for your next dose our next topic is phrases related to meals and feeding it's time for breakfast it's time for lunch it's time for dinner can I help you with your meal can I help you with your meal what would you like to eat today what would you like to eat today do you have any dietary Restrictions do you have any dietary restrictions let's make sure you're getting enough nutrients let's make sure you're

getting enough nutrients would you like some water or or juice would you like some water or juice are you enjoying your meal are you enjoying your meal can I help you with your utensils can I help you with your Utensils let me know if you need more to eat let me know if you need more to eat I'll check back in a bit to see how you're doing I'll check back in a bit to see how you're doing our next topic covers phrases related to helping patients with their feelings emotional support how are you feeling

today how are you feeling Today would you like to talk about anything would you like to talk about anything I'm here to listen if you need to talk I'm here to listen if you need to talk it's okay to feel the way you do it's okay to feel the way you do how can I make things better for you how can I make things better for you you're doing a great job you're doing a great job let me know if you need some quiet Time let me know if you need some quiet time would you

like to speak with the counselor would you like to speak with the counselor I'm here to support you I'm here to support you take your time I'm here for you take your time I'm here for you these phrases are going to be very useful to any nurse or healthcare worker next up let's take a look at some conversation starters these phrases are Really useful when you want to get to know your patient a bit better what's your favorite book what's your favorite book do you enjoy any hobbies do you enjoy any hobbies tell me about

your family tell me about your family what kind of music do you like what kind of music do you like have you traveled much have you traveled Much what's your favorite movie what's your favorite movie do you have any pets do you have any pets what was your profession what was your profession tell me about your childhood tell me about your childhood do you have any favorite recipes do you have any favorite recipes we are certainly working our way through our 100 English phrases for Patient care our next topic is encouraging mobility and exercise let's

go for a short walk let's go for a short walk would you like to do some stretches would you like to do some stretches it's important to stay active it's important to stay active can I help you with some exercises can I help you with some exercises how about a walk around the hall how about a walk around the Hall let's do some gentle movements let's do some gentle movements do you feel up to some physical activity do you feel up to some physical activity I'll assist you with your exercises I'll assist you with your

exercises let's work on your strength and Mobility let's work on your strength and Mobility we can take it slow and steady we can take it slow and steady our ninth topic is communication With family would you like to call your family would you like to call your family can I help you video chat with your loved ones can I help you video chat with your loved ones do you want me to update your family on your condition do you want me to update your family on your condition is there a family member you'd Like to

to speak with is there a family member you'd like to speak with I can assist with arranging a visit I can assist with arranging a visit let's keep your family informed let's keep your family informed would you like to write a letter or email would you like to write a letter or email I can help you send a message I can help you send a Message is there anything you want me to tell your family is there anything you want me to tell your family I'll make sure your family knows how you're doing I'll make

sure your family knows how you're doing and now we are at our final Topic in this segment we'll learn phrases for communicating about the end of our shift and transitioning care to another nurse Or healthcare worker my shift is ending soon my shift is ending soon I'll introduce you to the next nurse I'll introduce you to the next nurse is there anything you need before I go is there anything you need before I go I've informed the next nurse about your needs I've informed the next nurse about your Needs I hope you have a restful

night I hope you have a restful night I'll be back to check on you tomorrow I'll be back to check on you tomorrow thank you for allowing me to care for you thank you for allowing me to care for you I'll make sure the next nurse knows your preferences I'll make sure the next nurse knows your Preferences please let the Night Nurse know if you need anything please let the Night Nurse know if you need anything it's been a pleasure taking care of you it's been a pleasure taking care of you well done you've just

learned a 100 English phrases for nurses and healthcare workers for patient care you've done a fantastic job but hi everyone welcome back to learning English Pro my name is Jerry your English tutor and guide in today's lesson we'll be diving into Advanced Medical English for mental health communication this lesson is especially useful for nurses and other healthc Care Professionals who want to improve their communication skills in sensitive mental health situations in this lesson we'll cover over essential communication skills for when discussing mental health with Patients you'll learn key phrases for initial assessments and strategies for

handling sensitive topics such as anxiety stress and feelings of isolation by mastering these approaches you'll enhance your ability to build trust and provide Compassionate Care in challenging situations so if you're ready let's get started in mental Healthcare using the right langage which is crucial to support comfort and guide patients Through difficult conversations let's start by learning essential phrases that can help establish trust and understanding can you tell me more about how you've been feeling lately when did you first start feeling this way would you like to talk about what has been on your mind recently

have you experienced these feelings before or is this new for you what do you think might be Contributing to how you're feeling right now these phrases are all great for initial assessment of Mental Health Care patients let's take a look at some phrases for showing empathy and support I'm here to listen and support you your feelings are valid it's okay to feel this way and we'll work through this together you're not alone in this there are people who care and want to help I appreciate your courage and Sharing how you feel with me it sounds

like you've been going through a lot I'm glad you're speaking up about it remember using these phrases can help you open the conversation gently and make patients feel heard remember in mental Healthcare it's not just what you say but how you say it use a calm and reassuring tone now let's look at how to address more challenging aspects of Mental Health Care sometimes patients May Express thoughts or feelings that are difficult to respond to here are some key strategies I can see that you're feeling anxious let's take a deep breath together and we can talk

more about what's worrying you it's understandable that you're feeling stressed would you like to share what's been making you feel this way anxiety can be overwhelming are There particular times of day or certain situations that make it worse the next few phrases can be used when a patient mentions feeling overwhelmed it sounds like everything is becoming too much to handle right now let's break things down and talk about what's troubling you the most you don't have to carry all of this alone we're here to support you in finding ways to manage these feelings let's focus

on one step at a Time and see what what feels most manageable for you if a patient mentions isolation or loneliness the following phrases can be useful I understand that feeling alone can be very difficult have you considered reaching out to a close friend or family member or would you like us to explore some support groups together would it help if we talked about ways to stay connected with others even in small ways It's natural to feel isolated at times but there are resources and people who can help bridge that Gap next we have some

phrases for addressing statements about depression or hopelessness thank you for sharing this with me it's important to talk about these feelings so we can find the right support I hear that things feel overwhelming right now let's discuss some strategies or people you can talk To who can support you through this your well-being is important would you like to talk more about this so we can explore some options together these responses show empathy while encouraging patients to open up further or think of actionable steps to improve their situation encouraging patients to reflect on their emotions and

take positive action is another important part of mental health support here are some phrases and Techniques what are some things that usually help you feel better even just a little have you noticed if there are certain situations or activities that improve your mood can you think of times when you felt more in control what was different then reflecting on small victories can be really powerful is there anything that went well recently our next batch of phrases are Useful when you're suggesting steps forward would you be open to trying some relaxation techniques or activities that you

enjoy let's think of one small thing you could do today that might help you feel better there are some self-care strategies that might be useful would you like me to share a few ideas would connecting with a mental health professional be something you Consider we can help find someone who fits your needs and lastly let's take a look at some phrases that can help to empower the patient remember it's okay to take things at your own pace progress is still progress no matter how small you have shown so much strength by talking about this let's

find ways to build on that strength taking the first step can feel Hard but I'm here to help you figure out the next steps thank you for joining me in today's lesson on Advanced Medical English for mental health communication remember showing empathy listening actively and using a supportive language can make a huge difference in how your patients feel during difficult times you're very welcome to today's lesson where we'll be focusing on key phrases and questions when diagnosing Patients this lesson is designed to help you conduct professional and Clear Medical consultations in English let's get started

it's key to understand the diagnosis process the questions you should ask should cover several areas the chief complaint what is bothering the patient the most the onset when the symptoms started the severity how serious the symptoms are and the history any previous medical Issues or treatments now that we've broken down the diagnosis process let's dive into some key phrases that you can use to ask your patients the right questions first you need to understand the patient main problem these phrases will help you ask a at their Chief complaint what brings you in today this is

a simple way to ask what the patient's main issue is can you describe your Symptoms this is a common phrase to get the patient to talk more about their condition what seems to be the problem this is another way to ask ask a bet the patient's main concern how long have you had these symptoms you can say this when you want to understand the timeline of the patient's symptoms when did you first notice this this is a great followup to pinpoint the onset of the Problem these questions help you get to the heart of the

patient's problem so you can start narrowing down potential diagnosis next it's important to gather more information about when the symptoms began and how long they've lasted here are some useful phrases when did the symptoms start this is a direct way to ask when the patient first experienced the issue did the symptoms come on suddenly or have they developed over Time this helps determine whether the issue is active or chronic has the pain been constant or does it come and go understanding the pattern of the symptoms is essential for diagnosis has it gotten worse over time

useful for tracking the progression of the problem are the symptoms better or worse at certain times of the day this phrase helps identify triggers Or patterns knowing when and how symptoms began gives you a clearer picture of what might be causing the patient's condition if if the patient is in pain it's important to assess the severity these phrases will help you understand how serious the pain or discomfort is on a scale of 1 to 10 how would you rate your pain this is a common way to get a numerical assessment of pain Levels is the

pain sharp dull or throbbing this helps to understand the type of pain the patient is experiencing does the pain spread or radiate to other parts of your body this is useful for identifying conditions that affect more than one area what makes the pain better or worse this question helps determine if any activities or medications affect the symptoms have you taken anything for the pain has it Helped it's important to know if the patient has already tried treatments and what the results were assessing the severity and type of pain is crucial for diagnosing condition condition conditions

accurately and recommending the right treatment understanding a patient's medical history and lifestyle is also critical to diagnosing their condition here are some key questions to ask do you have any pre-existing medical Conditions this question helps identifying underlying health issues that could be related to the current symptoms are you currently taking any medication knowing what medications the patient is on helps avoid drug interactions and can explain certain symptoms have you had any recent surgeries or treatments past procedures can provide clues to the current issue do you smoke or drink Alcohol lifestyle factors can impact Health significantly

and this question helps identify potential risk factors has anyone in your family had a similar condition family history is important especially in cases of hereditary conditions getting a full picture of the patient's medical history history and lifestyle ensures you don't miss any important details in your diagnosis once you've gathered all the Necessary information it's time to wrap up the consultation here are some phrases to close the conversation professionally based on what you've told me I'd like to run some tests to get a clearer picture this phrase signals the next step in the diagnostic process I'm

going to refer you to a specialist for further evaluation if you think the patient Needs additional care this phrase is useful let's schedule a follow-up appointment to monitor your condition it's important to ensure ongoing Care by arranging a followup please let me know if your symptoms change or get worse this encourages the patient to keep you informed of any developments thank you for coming in today we'll stay in touch with your results this is a polite and Professional way to close the appointment ending the consultation in a clear and professional manner helps maintain patient trust

and Ensure they know the next steps and that's it for today's lesson on diagnosing patients in English I hope these key phrases and tips help you feel more confident during your medical consultations don't and today we're tackling one of the most difficult aspects of healthcare Delivering bad news to patients as Healthcare professionals Breaking Bad News requires not only medical knowledge but also sensitivity and empathy especially when communicating in English in this lesson I'll teach you key phrases and strategies to help you deliver tough news with compassion and professionalism we'll cover how to set the tone

deliver the news clearly and respond to emotional reactions from patients and Their families let's get started before delivering difficult news it's crucial to set the tone and prepare the patient for what's coming here are some phrases you can use to begin the conversation with care and professionalism I'm afraid I have some difficult news to share with you this phrase is a direct but sensitive way to introduce the conversation before we begin I want to make sure you feel comfortable asking Any questions you may have with this phrase you're encouraging open communication and making the patient

feel heard this is not an easy conversation but I want to be as clear and supportive as possible here we are acknowledging the difficulty of the situation while showing empathy once you've prepared the patient it's important to deliver the news Clearly and directly without being abrupt let's look at how to phrase this carefully with some examples unfortunately the test results show that the condition is more serious than we initially thought this phrase is a compassionate way to introduce the severity of the condition I'm very sorry to inform you that the cancer has returned here we

are delivering the news with a clear and compassionate tone We've explored all possible options but the prognosis is not as positive as we had hoped and here we're balancing honesty with empathy when discussing a poor prognosis I know this is hard to hear but we need to discuss the next steps moving forward with this phrase We Are transitioning from delivering the news to discussing future actions when patients receive bad news they Often react emotionally it's important to remain calm offer support and give them space to express their feelings here are some phrases you can use

in these moments I can see this is very overwhelming for you please take your time to process what I've said with this phrase we are acknowledging the patient's emotional response and giving them space it's completely normal to feel This way I'm here to answer any questions you might have here we are validating the patient's emotions and offering continued support I understand that this is difficult news and I want to make sure you feel supported every step of the way here we are offering reassurance and emphasizing your role in their care if you'd like we can

take a moment before we discuss the next Steps with this phrase we are suggesting a pause to give the patient time to compose themselves once the initial shock of the news has passed patients will often want to know what happens next here are some phrases to help you guide that conversation we can discuss the treatment options available to you when you're ready with this statement you're allowing the patient to choose when they Want to move forward with the conversation there are several ways we can manage your symptoms and make sure you remain comfortable here we

are offering reassurance about symptom management and patient comfort I'll be working with a team of Specialists to ensure you receive the best possible Care Moving Forward here we are offering more reassurance and letting the patient know That they will receive ongoing support from a team we'll schedule a follow-up appointment to review the treatment plan and you can always contact me with any questions in the meantime with this phrase We Are providing a clear path forward and encouraging open communication it's not just about delivering the news and discussing treatment it's also important to provide Emotional support

and encouragement here are some ways you can offer that support I'm here to support you and we will work through this together with this statement you are offering reassurance by emphasizing partnership in care please know that your not alone in this we have resources and support available to help you through this difficult time here we are offering more emotional And practical support to the patient I know this is overwhelming but we'll take it one step at a time and here we're helping the patient focus on manageable next steps if you ever feel unsure or need

someone to talk to please don't hesitate to reach out with this phrase you're encouraging the patient to lean on you for guidance and support hello and welcome to learning English Pro my name is j your online English teacher and guide today's medical English masterclass for doctors has been carefully tailored with doctors in mind I've selected a series of lessons from my you YouTube channel specifically to help medical professionals like you communicate more effectively in English whether you're diagnosing patients prescribing medications or discussing surgical procedures this master class covers all The essential phrases and vocabulary you

need in your daily practice to navigate the lesson more easily I've included time stamps for all the individual lessons so if you want to study a specific topic or skip ahead head you can do that in the video [Music] description hello and welcome to learning English Pro in today's lesson we will explore essential medical examination Terminology understanding these words is crucial for effective communication in healthcare settings if you're ready let's get started our first term is physical examination this is a thorough assessment of a patient's body to evaluate their overall health physical examinations involve checking

vital signs palpating for abnormalities and Visually inspecting the Body blood pressure measurement is the measurement of the force of blood against the walls of the arteries blood pressure is typically recorded as systolic or diastolic pressure in millimeters of mercury an x-ray is a diagnostic imaging technique that uses electromagnetic radiation to create images of the internal structures of the body x-rays are commonly used to visualize bones and detect abnormalities in the lungs and Other organs ultrasound is a non-invasive Imaging technique that uses highfrequency sound waves to create realtime images of internal organs ultrasounds are often used

during pregnancy to monitor fetal development and for abdominal and pelvic examinations M or I or magnetic resonance imaging is a medical imaging technique that uses strong magnetic fields and radio waves to generate Detailed images of the body's internal structures MRIs provide high resolution images of soft tissues like the brain spinal cord and Joints an ECG or electrocardiogram is a test that records the electrical activity of the heart over time these are crucial tests in diagnosing heart conditions by displaying the heart's Rhythm and identifying irregularities the next few terms involve blood and internal Examinations a blood

test is a laboratory analysis of a blood sample to assess for various Health markers blood tests can reveal information about blood cell counts cholesterol levels and the presence of infections or diseases endoscopy is a procedure that uses a flexible tube with a camera to examine the interior of organs or body cavities endoscopies are commonly performed to inspect the gastrointestinal tract throat or Bladder a biopsy is a medical procedure involving the removal of a small sample of tissues or cells from a patient's body for examination under a microscope biopsies are performed to diagnose the presence of

diseases or conditions such as cancer or infections great job you've just expanded your medical examination vocabulary these terms are essential for healthc Care Professionals and anyone interested in understanding the world of Medicine hello and welcome back to learning English Pro I hope you're having a great day I recently got a subscriber request from Baron oang asking for an English vocabulary lesson on hospitals thank you Baron oang I am very happy to oblige as this lesson will be a great addition to my playlist on Healthcare first up let's take a look at some synonyms for the

word hospital we have Medical Institution medical facility Health Center and Clinic reasons you might go to the hospital include surgery therapy you may need to go for testing or an examination maybe you need a consultation a consultation is meeting with an expert like a specialist medical doctor in order to seek advice and receive evaluation if you are a regular patient You might be going for a checkup a checkup is an appointment where a disease or illness is monitored maybe you are visiting someone in a hospital in that case you are called a visitor hospitals are

divided up into different areas called departments or Wards if you need to find where you're going you can always ask for help at the help desk or reception in every Ward or Department there will be a nurse's desk Where you can seek further information a lot of people will arrive in hospital because of an emergency this is a serious unexpected and often dangerous situation requiring immediate medical action and if you have a medical emergency it's very likely that an ambulance will come to collect you and bring you to the hospital the person on the ambulance

team who initially evaluates you and checks your health is called the paramedic And if it is required you'll be put on a stretcher this is a mobile bed that is used to carry patients to and from an ambulance next up you are on your way to the emergency room this is what is called in America and sometimes it's abbreviated to e or in other countries it might be referred to as the emergency department or accident and emergency short for accident and emergency is a and e and when you are being treated in the hospital you

are called a patient if Your treatment involves you staying in hospital you are called an inpatient and if you stay at home while receiving your treatment you are an outpatient and as an outpatient usually you would come into the hospital by appointment for your treatment as a newly arrived patient you will be subject to an assessment or an examination and this will be done by a doctor a tool which you'll always see a doctor carrying is the Stethoscope this is primarily used to listen to a patient's heartbeat doctors are also known for wearing a white

coat and it is not unusual for them to be referred to as a white coat they can often be seen wearing scrubs these are blue or green pajama likee clothing that is worn for protection or during surgery and during surgery a doctor can be seen wearing a surgical gown a face mask protective goggles and gloves a very important employee of The hospital is a nurse if you'd like to learn more words relating to nursing check out my video on Healthcare vocabulary nurses provide care to patients and a big part of their job is managing the

patient chart or patient file nurses are known for working very hard and doing lots of different tasks some of which include taking your blood pressure and your body temperature and more often than not it will be a nurse who dispenses your medication to You synonyms of medication include medicine or drugs let's take a moment to look at the different ways medicine is given to you one method uses a syringe this is called injection medication can be taken orally with pills medication can also be given with an IV drip this is short for intravenous drip common

types of medication include painkillers antibiotics antiviral drugs or steroids in the hospital you may Receive a prescription from your doctor for medication this is a signed document which you can bring to the pharmacy and they will provide you with your medication next up for our Hospital vocabulary let's look at different types of scans a scan is a testing method and these include x-ray along with M or I which stands for magnetic resonance imaging there is also the CT scan CT stands for computerized topography there Is also the ultrasound which is commonly used during pregnancy another

common type of test in the hospital is a blood test sometimes it'll be referred to as a blood screening for some conditions it may be necessary to stay in hospital for a prolonged period sometimes this is done for observation or monitoring doctors do this to see how you are recovering or how your condition is progressing if your condition is very serious you may Need to stay in the Intensive Care Unit and if you are having difficulty breathing you may be put on oxygen for some people staying in hospital involves having surgery this can be done

for diagnosis for biopsy or perhaps for removal or repositioning if something is where it shouldn't be or perhaps it's to redirect something like blood flow and of course we must consider transplants there are Many other reasons for surgery can you think of any more let me know in the comments after surgery it's very common to get bandaging and this is done of course with bandages these can also be used for things like sprains or small cuts and abrasions however if you break or fracture a bone you may need a plaster cast this is done to

reset the bone it can simply be referred to as a cast I got a cast on my broken arm if you've broken a leg or have difficulty Walking you may need crutches for someone who needs additional support while walking they can use a Zimmer frame this can also be called a walker if you are unable to walk you will need a wheelchair a wheelchair is also commonly used to transport all patients throughout the hospital a common reason for women to go to hospital is to give birth this is often done in the maternity or labor

Ward generally in big cities there will be a maternity Hospital this type of Hospital only takes care of women and their babies doctors may also keep you in hospital for convalescence this means for rest and Recovery this is common after a surgery or after suffering from a serious illness or condition and when you're ready to leave hospital the doctor and hospital will discharge you this is the word we use to describe when the hospital or doctor has given official authorization to release you From Medical Care and to return to your home and that brings us

to the end of this lesson you are officially discharged from learning any more Hospital vocabulary today we're diving into essential English phrases you might need in a hospital setting whether you're traveling working or just expanding your vocabulary this lesson is for you so let's get started first let's cover greetings and basic questions in a hospital you might need to ask for help Or directions someone might ask you how can I help you we could respond hello I am looking for the Emergency Department or we could say I need to see a doctor or maybe you're

visiting someone I am visiting my aunt could you tell me her room number practice these phrases to feel confident in asking for initial assistance let's move on to phrases Related to describing symptoms a doctor or a nurse might ask you what are your symptoms they could also ask you how are you feeling I have a headache I feel dizzy my stomach hurts being clear about your symptoms will help medical professionals understand and assist you better it's also important to understand common Responses from medical staff you may be asked some of the following things please fill

out this form do you have any allergies follow me please knowing these phrases helps you follow instructions and respond appropriately in emergencies knowing a few key phrases can be crucial call a doctor it's an Emergency I need help immediately these phrases are vital for urgent situations so remember them well and that's a wrap for today's lesson on Hospital English remember practicing these phrases can make a huge difference in medical settings in today's lesson we're going to take a look at some medicine English vocabulary this will involve looking at the different types and forms of medicine

along with the associated SYM Symptoms start this lesson so grab a pen and paper sit back relax and let's learn some English on medicine together first up we're going to explore symptoms in a question format and have a look at the associated medication that is used as treatment for these symptoms our first question is do you have an infection do you have an infection if you have a bacterial infection you will need an antibiotic repeat after me Antibiotic another type of infection that is common is a viral infection an infection by a virus and we

use antiviral medication to treat a viral infection antiviral our next question is do you have pain or or fever do you have pain or fever for these symptoms you would take a painkiller repeat after me painkiller our next question is do you Have a cough the word cough has an unusual pronunciation instead of a g sound we have an F sound here do you have a cough and the medicine for a cough has a few different names it can be called cough syrup cough medicine or a cough suppressant my next question to you is do

you have allergies do you have Allergies and for an allergy we take an antihistamine repeat after me antihistamine let's do that one one more time [Music] antihistamine our next question is do you have asthma do you have asthma the type of medicine used for asthma is a steroid repeat after me Steroid let's move on to our next question do you have a blocked nose or we could say do you have a stuffy nose if you have this condition you will need a decongestant repeat after me decongestant and a medicine which is in the news a

lot lately is related to the Corona virus and the medicine that is being discussed is a vaccine repeat after me Vaccine let's hope that the new vaccine is successful in the battle against Corona virus in today's video we're delving into the world of prescription medication prescription drugs are a critical part of healthcare and understanding them is essential for informed decision making let's start our video with our main topic prescription rtion medication these are medications that require a doctor's prescription for Purchase or a doctor's permission they are often used for treating specific medical conditions and these

types of medications are regulated to ensure safe and effective use the prescription itself is actually the piece of paper where the doctor's orders are written on and you're going to take this piece of paper the prescription to a pharmacist this is the health care professional who dispenses prescription medications and provides Guidance on their use they play a vital role in patient care and can offer you lots of advice when you get a prescription you will also get information and instructions relating to dosage dosage refers to the amount and frequency of a medication prescribed by a

healthc care provider so how much you can take and when you can take it it's crucial to follow the recommended dosage for safe and effective Treatment side effects are unintended effects of medication which may happen in addition to its intended effects so this means that you might feel a bit sick from taking medication understanding potential side effects is important for patient safety and as a patient if you suffer from any side effects while taking medication it's important to contact your doctor or your pharmacist when it comes to picking the Type of medication there are two

types the first we'll look at is generic medication this is an affordable equivalent to a brand name drug containing the same ingredients it provides cost effective options for patients and this term which I've just mentioned brand name medication means the original version of a drug developed by a pharmaceutical company it's often more expensive than generic [Music] Alternatives if you are unable for some reason to get prescription medication you might be able to use over-the-counter medication this is available without a prescription and can be purchased directly from a pharmacy or store like a supermarket sometimes these

are typically used for common self- treatable illnesses and ailments our next term is drug interactions these happen when one Medication affects the action of another so these can happen to people who have to take lots of different types of medications understanding potential interactions is really crucial to avoid adverse effects adverse reactions or adverse effects are unexpected and harmful effects caused by medic ation they're like really extreme side effects they can range from mild to severe and require immediate medical Attention a prescription refill allows patients to obtain additional doses of their prescribed medication it's essential to

follow refill instructions and schedules depending on the country you can sometimes ring your pharmacist for a prescription refill or you may need to contact your doctor next up we're going to have a look at two different organizations the FDA in the United States and the MH in The United Kingdom these are drug regulatory authorities responsible for ensuring the safety and effectiveness of prescription drugs the medication label provides important information about a prescription drug this can include do ing instructions side effects and usage precautions when you receive your prescription medication It generally comes with a patient

information leaflet this document offers comprehensive Information about the drug its effects and safety guidelines it's a good idea to give it a read over before you take your prescription medication for the first time something which will be clearly marked on your medication is its prescription expiration date this indicates when a prescription medication should no longer be used it's important to adhere to this date for safety an important thing to remember For anyone taking prescription medication is medication adherence this is the practice of taking prescription drugs as directed by a health care provider like a doctor

nurse or pharmacist and this helps you to achieve the intended therapeutic effect today we're delving into the world of over-the-counter medications those readily available without a prescription by the end of this video you'll be bursting with lots of new English vocabulary we are going to explore 12 popular medications you can buy over the counter we're going to learn their pronunciation along with related symptoms plus lots and lots of synonyms also for every medication type I will give you two phrases and questions for the pharmacy to really help contextualize the terms and boost your conversational skills

let's dive into the world of selfcare and medicine and first let's break down the term Overthe counter this term refers to medications or products that are available for purchase without requiring a prescription from a health care professional these products are typically deemed safe for use without direct supervision by a doctor and are accessible to Consumers directly from pharmacies drugstores or other retail outlets let's move on to our medication types an analgesic can also be known as a pain reliever and can help with lots Of different types of pain like a headache toothache dental pain or

even a back ache another term for analgesic could be painkiller common examples of an analgesic include acetaminophen and ipren let's take a look at our example sentences hi I have a headache can you recommend an analgesic and advise on dosage the term dosage or dose relates to the quantity of medicine you need to take for your condition and this Information will also tell you how many times a day you need to take it let's move on to our next example sentence I have some dental pain could I get some aspirin please aspirin is a common

drug for relieving minor aches pains and fevers people also use it as an anti-inflammatory or a blood thinner our next medication type is an antihistamine repeat after me [Music] antihistamine this type of drug is used to treat allergies and it can can also be referred to as allergy medication an allergy is where your body reacts to something that's normally harmless like pollen dust nuts or animal fur the symptoms can be mild but for some people they can be very serious examples of antihistamine drugs include loratadine and Dien hydramine let's move on to our example Sentences

I have seasonal allergies which antihist do you suggest and how often should I take it I am suffering from some hay fever can you recommend an antihistamine hay fever is an allergic reaction to pollen usually when it comes into contact with your mouth nose eyes and throat pollen is a fine powder that comes from Plants our next over-the-counter medication is a Decongestant deong gests relieve nasal congestion nasal congestion is more commonly referred to as a stuffy nose or a blocked nose and the medical term for this condition is risis examples of this medication include pseudo

edrine and phileine I'm congested could you recommend a decongestant and how often should I use it I have have a really stuffy nose which decongestant is the best in your Opinion an expectorant helps loosen mucus a more common term for an expectorant is cough medicine or cough syrup this medicine helps with a condition known as a chest infection and mucus is the slippery green substance that can cause congestion in our lungs when we're sick it can also be referred to as fleem W finin is a common example of unexpectant medication let's check out our example

Sentences I have a chest infection with a lot of mucus which expectorant would you suggest hello I need to get some cough medicine for my son which one is best for children another medication helped to use a cuff is an antitussive an anti-tussive suppresses coughing so we can also call this medication a cough suppressant this type of medication is Usually given in the form of a syrup just like the expectorant a widely used cough suppressant is dextr Molin [Music] my cough is keeping me up at night can you recommend an antitussive and what's the recommended

dosage I've had a cuff for a few days do you think I need an expectorant or a suppressant antacids neutralize stomach acid relieving symptoms of indigestion and heartburn an acids are available in Different forms of medication such as liquids or chewable tablets common examples of antacid include Tums and maloc I'm experiencing heartburn which antacid is effective and how many tablets can I take it once I have indigestion would you recommend a liquid or chewable tablet and acid let's move on toax atives laxatives promote Bell movements and are helpful If one is suffering from constipation there

are lots of different types of laxatives common types include stimulants and bulk forming laxatives I'm constipated and need a laxative how long does it usually take to work hi my elderly mother is having trouble with her Bell movements is there a laxative you could suggest for an older person on the opposite side of the scale We have an anti-diarrheal anti-diarrheal control diarrhea with the word diarrhea we have different spellings in American and British English diarrhea is when your stools are loose and watery you may also need to go to the bathroom more often and for

this condition lauramide is a commonly used anti-diarrheal I have an upset stomach and diarrhea can you recommend an anti-diarrheal and how often should I take It I have had diarrhea for a few days can you suggest an anti-diarrheal that is fast working and effective let's move on to topical analgesic topical analgesics relieve pain on the skin or muscles this type of medication can be referred to as pain relieving cream or ointment examples of topical analgesics include creams or patches containing Menthol or lidocaine and in this lesson we'll be Delving into the world of the pharmaceutical

industry if you're new to this field you're in the right place we'll be exploring 15 essential terms with more detailed definitions to get you started let's jump right in the pharmaceutical industry is a vast sector responsible for researching developing manufacturing and distributing medications that improve human health and well-being we also have the term Pharma which is a commonly used Abbreviation of the word pharmaceutical this term is often used informally to describe the entire pharmaceutical field and is frequently used in discussions and news related to the industry let's take a closer look at this word medication

a medication is a substance used for medical treatment such as pills capsules or syrups medications can treat a wide range of conditions from Pain Relief to chronic Diseases with this industry you'll hear a lot about drug Discovery this is the intricate process of identifying and designing new medications through research and experimentation this includes the initial identification of potential compounds to extensive Laboratory Testing clinical trials are carefully designed experiments to test the safety and efficacy of new drugs before they are approved for use these trials Involve multiple phases and help determine whether a drug is safe

and effective let's move on to our next bit of terminology which is prescription drug a prescription drug is a medication that can only be obtained with a doctor's written order they are typically used for serious medical conditions and require professional guidance there is also over-the-counter medication which is available without a prescription and can be purchased Directly from a pharmacy or store these are generally for common self treatable ailments another type of medication you'll hear about is a vaccine a vaccine is a substance that stimulates the immune system to protect against specific diseases vaccines Have Been

instrumental in preventing and controlling infectious diseases like polio and measles drug regulatory authorities are responsible for ensuring the safety and Effectiveness of drugs they review and approve medications before they reach the market and on screen for you you can see a selection of these authorities from different different English-speaking countries probably the most widely known of these would be the FDA in the United States a pharmaceutical company is an organization that researches develops and manufactures medications these companies range from small research Focused firms to large Global corporations a generic drug is a medication that is equivalent

to a brand named drug but is usually more affordable they contain the same active ingredients and meet the same quality standards the term biotechnology involves using living organisms and biological systems to develop new drugs and treatments this field has led to the creation of therapies like biologic Drugs clinical data refers to information gathered during clinical trials helping to assess a Drug's Effectiveness it includes data on patient demographics safety efficacy and adverse reactions adverse reactions are more commonly known as side effects these are unintended and often unwanted effects of a medication which may happen in addition

to its intended effects understanding potential side Effects is crucial for safe medication use a placebo is a substance with no therapeutic effect it is used in clinical trials as a control to compare with the effects of the drug being tested placebos help researchers assess the true impact of a medication pharmac cence is the science and activities related to the detection assessment understanding and prevention of adverse effects or any other drug related issues it plays a key role in Ensuring medication safety even after a drug is on the market and there you have it our pharmaceutical

industry word list for beginners with expanded definitions I hope these terms and their detailed explanations help you start your journey in this fascinating field today we're delving into the diverse world of medical procedures exploring various types of surgeries now a word of warning in this Lesson you will see scenes of surgeries and human anatomy some scenes are not for the squeamish so please bear that in mind as we embark on our lesson so let's get started and this promises to be quite a difficult lesson for English pronunciation so we're going to take some of the

words quite slowly laparoscopy is our first type of surgery this is a minimally invasive surgical procedure that involves making small incisions in the abdomen to insert A camera and specialized tools this technique allows surgeons to view and operate on internal or organs with less trauma and a faster recovery time compared to traditional open surgery so let's try this word one more time laparoscopy a costectomy is the surgical removal of the gallbladder commonly performed to treat gall stones or other gallbladder related conditions the procedure can be done through Traditional open surgery or with laparoscopy let's check

our pronunciation one more time costectomy our next surgery type is a bit easier to pronounce vascular surgery this focuses on treating conditions affecting the blood vessels such as arteries and veins surgeons in this field address issues like aneurysms blockages and V vascular malformations employing both open and minimally invasive Techniques vascular surgery our next term is appendectomy this is the surgical removal of the appendix often necessary when it becomes inflamed or infected a condition known as appendicitis this procedure is typically performed urgently to prevent complications repeat after me appendectomy a hysterctomy involves the surgical removal of

the euus and sometimes the cervix this procedure is Performed for various reasons including treating conditions such as urine cancer fibroids or severe endometriosis hysterctomy and our next surgery type is endoscopy endoscopy is a diagnostic or therapeutic procedure that uses a flexible tube with a light and camera to visualize the interior of organs or cavities it is valuable for detecting abnormalities and Performing minimally invasive Interventions endoscopy a hysteroscopy is a procedure that involves the insertion of a TI thin lighted tube into the uterus to examine and treat conditions affecting the urine lining such as abnormal bleeding

or pops repeat after me hysteroscopy our next surgery type is gastric bypass surgery this is a weight loss procedure that involves re-rooting the digestive system to create a smaller stomach pouch this restricts the amount To food intake and promotes weight loss often recommended for individuals with severe obesity gastric bypass surgery kerak surgery is a common procedure to remove a cloudy lens from the eye and replace it with an artificial lens this surgery improves vision and is often performed as an outpatient procedure cataract surgery let's move on to coronary artery bypass surgery this is a cardiac

procedure that Addresses blocked or narrowed coronary arteries surgeons use graphs to create new Pathways for blood flow restoring blood supply to the heart muscle coronary artery bypass surgery did you know I have published a poetry book it is called sweet at the dark and contains lots of beautiful verse for lovers of English it's also a great way to support my channel learning English Pro it's available on Amazon the link is in the video description it's a really Good idea for a stocking filler for Christmas or as a gift to a friend who loves English literature

a hip replacement involves replacing a damaged or diseased hip joint with an artificial implant this surgical intervention is common for individuals experiencing hip arthritis or severe joint damage hip replacement a tonsilectomy is the surgical removal of the tonsils often Performed to address recurrent tonsillitis or other throat related issues the procedure is more common in children but can be performed at any age repeat after me tons s sectomy our next surgical term is a bit tricky coted indar tectomy this is a surgical procedure to remove plaque or blockages from the cored archeries which Supply blood to

the brain brain this helps prevent Strokes to improve blood flow koted indar tectomy A cesarian section or C-section is a surgical delivery method in which a baby is delivered through an incision made in the mother's abdominal and urine walls it is performed when a vaginal delivery poses a risk to the mother or baby cerian section or C-section a breast biopsy is a diagnostic procedure involving the removal of a sample of breast tissue for examination it helps in determining the presence of cancer or other breast Abnormalities breast biopsy cystoscopy is a procedure that involves using a

tin tube with a camera to examine the interior of the bladder and urra it aids in diagnosing and treating various urinary tract conditions repeat after me cystoscopy broncoscopy is a diagnostic procedure that allows the visualization of the Airways and lungs using a thin flexible tube with a light and Camera it Is used to detect and treat respiratory conditions bronchoscopy our next surgical term is probably the longest word I've ever encountered doing learning English Pro videos but if you break it down bit by bit it's actually quite easy to say let's try it slowly first esophago

gastro duodenoscopy let's do it one more time esophago gastro duodenoscopy it can also be shortened to EGD which is probably a better way to go about it EGD is a procedure that involves the insertion of a flexible tube into the esophagus stomach and geod denum it is commonly used to diagnose and treat conditions affecting the upper gastrointestinal tract so let's try that big long word one more time esophagal gastro duodenoscopy a radical masectomy is an extensive surgical procedure for breast cancer involving the removal of the Entire breast underlying chest muscles and lymph nodes modern approaches

often favor less invasive techniques when appropriate radical masectomy a visectomy is a surgical procedure for male sterilization involving the cutting or sealing of the tubes that carry sperm from the testicles this results in the prevention of sperm from reaching semen making a man unable to F children the second toies are a safe and effective method of Permanent contraception and are done as an outpatient procedure visectomy and that wraps up our lesson on different surgery types in English understanding these terms and concepts are invaluable for healthc Care Professionals learning English and for those who have an

interest in the topic don't forget fure and guide today we're delving into crucial English vocabulary relating to medical surgery this video Is really useful for Health Care Professionals and for those going for surgery as this video covers medical surgery there will be some images and videos of actual surgery so bear that in mind as you're watching the lesson so with all of that business out of the way let's get to it our first word is surgeon a surgeon is a highly skilled Medical Professional specializing in performing performing surgical procedures surgeons undergo Extensive training to acquire

the expertise needed to operate on patients addressing various medical conditions they play a pivotal role in health care working with precision and care to ensure the best possible outcomes for their [Music] patients anesthesia is a medical practice involving the administration of medication PA s to induce a reversible loss of sensation or Consciousness it is A crucial aspect of surgery ensuring that patients remain painfree and unaware during the procedure an anesthesiologist is a specialized medical doctor responsible for providing anesthesia and monitoring the patient vital signs during surgery they play a critical role in ensuring the patient

safety and comfort throughout the entire surgical process it's important to note that There are two different types of anesthesia general anesthesia which involves inducing a state of controlled unconsciousness in a patient or local anesthesia this is a technique used to numb a specific part of the body allowing the patient to remain conscious during surgery while preventing pain in the targeted area this is the type of anesthesia you'll get at your dentist next up we have the scalpel this is a Precision surgical instrument with A small sharp blade used by surgeons to make precise incisions during

medical procedures the design of the scalpel allows for controlled and accurate cutting minimizing tissue damage and facilitating the surgeon's ability to navigate delicate anatomic IAL structures and the word incision refers to the deliberate cut made with the scalpel to access a specific area of the body during a medical procedure the size and location of the Incision depend on the nature of the surgery and skill surgeons take great care to make incisions that promote optimal healing and minimize scarring the incision site is the specific area on the patient's body where the surgical incision is made proper

preparation and Care are taken to ensure the cleanliness and sterilization of the incision site before surgery and this helps to prevent infections and promote a smooth healing Process sutures are stitches or materials used by surgeons to sew the edges of an incision ision together after a surgical procedure suture is also a verb you can suture a wound the materials used for a suture vary in composition and the choice of suture depends on factors such as type of surgery the location of the incision and the desired outcome of the wound healing process pre-operative is a term

that refers to the period before surgery when Medical professionals conduct assessments prepare the patient and provide necessary information about the upcoming procedure this phase includes obtaining informed consent which we'll discuss in a moment conducting medical tests and ensuring the patient is physically and mentally ready for surgery postoperative encompasses the period after surgery focusing on the patient recovery and the monitoring of any potential Complications medical professionals closely observe patients in the postoperative phase providing necessary care pain management and guidance on postsurgical activities to promote a smooth and successful recovery the operating room often referred to as

the o or is a specially designed and sterile environment where surgical procedures take place equipped with Advanced Medical Technology the operating room provides surgeons with The necessary tools and resources to perform surgeries safely and efficiently on the other hand we have the recovery room this is the designated space where patients awaken from the effects of anesthesia after surgery in this area medical professionals closely monitor patients as they regain Consciousness ensuring a smooth transition I from the surgical environment and addressing any immediate post-operative Needs informed consent is a formal agreement given by the patient after understanding

the details risks and benefits of a proposed surgical procedure it is a crucial ethical and legal aspect of Medical Practice ensuring that patients are well informed and actively participate in decisions regarding their Healthcare our next term is hemostasis this is the physiological process of stopping bleeding or Controlling bleeding flow during surgery surgeons employ various techniques such as sutures cauterization and the use of hemostatic agents to achieve hemostasis and prevent excessive bleeding promoting a safe and successful surgical outcome now it's time to take the vocabulary we've just learned and make some really great English phrases for

them I'll say each sentence twice and give you a chance to say it after me don't worry if you fall behind just press Pause let's start with our first phrase I understand the risks and give my informed consent for the surgery listen to the sentence again and then repeat after me I understand the risks and give my informed consent for the surgery okay let's move on to our next sentence the anesthesiologist will discuss the type of anesthesia you'll receive the anesthesiologist will discuss the type of anesthesia you'll Receive the surgeon will make an incision in

this area repeat after me the surgeon will make an incision in this [Music] area our next sentence is the operation will take place in the operating room the oper operation will take place in the operating room you'll be under general anesthesia During the surgery you'll be under general anesthesia during the surgery please prepare the patient for surgery in the preoperative area please please prepare the patient for surgery in the preoperative area the incision site will be cleaned and sterilized before the procedure repeat after me the incision site will be cleaned and sterilized before the procedure

[Music] the nurse will assist in suturing the wound post surgery the nurse will assist in suturing the wound post [Music] surgery the recovery room is where you'll wake up after the operation repeat after me the recovery room is where you'll wake up after the operation the surgeon will ensure proper Hemostasis to control bleeding during the procedure the surgeon will ensure proper hemostasis to control bleeding during the procedure and that wraps up our English vocabulary lesson on surgery today we're delving into the dynamic field of emergency medicine whether you're a health care professional a student or

simply interested in expanding your English vocabulary you're in for an Informative ride and we're going to start with the topic of today's lesson emergency medicine this is a medical speciality focused on the prompt assessment diagnosis and treatment of acute illnesses and injuries emergency physicians work in emergency departments to provide immediate care and stabilize patients in critical condition our next term is triage repeat after me triage triage is the process of quickly Assessing and prioritizing patients based on the severity of their condition it ensures that those with the most urgent needs receive immediate attention triage trauma

refers to physical injuries resulting from accidents Falls or violence emergency medicine often deals with trauma cases that require rapid intervention repeat after me trauma resuscitation involves efforts to revive or restore normal bodily Functions in a patient experiencing Cardiac Arrest respiratory failure or other life threat in emergencies resuscitation related to the term resuscitation we have defibrillation this is the delivery of an electric shock to the heart to restore its normal Rhythm automated external defibrillators or aeds are commonly used in emergency situations defibrillation we also have cardiopulmonary Resuscitation often called CPR this is a life-saving technique that

combines chest compressions and rescue breaths to maintain blood circulation and oxygenation in a person whose heart has stopped intubation involves inserting a tube into the airway to assist or secure the passage of air into the the lungs it is often performed in cases of respiratory distress repeat after me intubation our next term is epinephrine Repeat after me epinephrine this can also be known as adrenaline it is a hormone and medication used in emergency situations to treat severe allergic reactions also known as anaphylaxis and cardiac arrest let's try it one more time epinephrine intravenous therapy or

IV therapy for short involves giving fluids medications or blood products directly into a patient's veins ensuring rapid absorption in emergency Situations so we have intravenous therapy or the abbreviation is IV Therapy in the context of emergency medicine shock is a life-threatening condition where insufficient blood flow to vital organs leads to Cellular and organ dysfunction prompt intervention is crucial to prevent further complications shock our next term is hemorrhage a hemorrhage is excessive Bleeding and controlling it is a critical aspect of Emergency Medical Care techniques like direct pressure and tourniquets may be used repeat after me Hemorrhage

a fracture is a break or crack in a bone emergency medicine addresses fractures with assessments immobilization and referral to Specialized Care fracture our next term is naloxone this is a medication used to rapidly reverse opioid overdose by binding two opioid Receptors restoring normal respiration Noone let's move on to seizure a seizure is a sudden uncontrolled electrical disturbance in the brain a seizure can sometimes be referred to as a fit this condition is supported with emergency medicine with medications and supportive care seizure decontamination involves the removal or neutralization of harmful substances From a person this is

often necessary in cases of chemical exposure or contamination decontamination thank you so much for joining me for this brief overview of emergency medicine vocabulary I hope you found this lesson informative and valuable feel free to like share and comment with any questions or suggestions for future lessons hello and welcome to learning English Pro in this video video I'm going to delve into a Word list that will equip you with Essential Medical vocabulary related to diseases and disorders the first word on our list is asthma asthma is a chronic respiratory condition that causes difficulty in breathing

due to narrowed Airways and increased mucus production next up we have hypertension hypertension also known as high blood pressure is condition where the force of blood against artery walls Is consistently too high increasing the risk of heart disease and stroke moving on let's talk about diabetes diabetes is a metabolic disorder characterized by high blood sugar levels often resulting from the body's inability to produce or use insulin effectively arthritis is another term on our list it's used to describe various inflammatory joint diseases that cause pain stiffness and Swelling now let's learn about influenza or the flu

influenza is a contagious respiratory illness caused by influenza viruses presenting symptoms like fever cough and body aches next word is depression depression is a mental health disorder characterized by persistent sadness loss of interest and lack of energy Alzheimer's disease is a progressive neurological disorder that affects memory and cognitive functions Primarily occurring in older individuals cancer refers to a group of diseases characterized by the uncontrolled growth and spread of abnormal cells in the body another term is obsessive compulsive disorder or OCD OCD is a mental health condition where individuals experience recurring unwanted thoughts and engage in

repetitive behaviors to alleviate anxiety now let's understand Epilepsy epilepsy is is a neurological disorder that causes recurrent seizures due to abnormal brain activity pneumonia is a serious respiratory infection that inflames the air saxs in one or both lungs leading to coughing fever and difficulty breathing next we have anemia anemia is a condition characterized by a deficiency of of red blood cells or hemoglobin resulting in fatigue and Weakness a migraine is a severe headache accompanied by sensitivity to light and sound rheumatoid arthritis is an autoimmune disease that primarily affects the joints causing inflammation and pain Happ

itis refers to the inflammation of the liver which can be caused by viral infections alcohol or certain medications atherosclerosis is a condition where Plaque builds up inside the arteries restricting blood flow and increasing the risk of heart attacks and strokes schizophrenia is a mental disorder characterized by by delusions hallucinations and disordered thinking and behavior osteoporosis is a condition where bones become weak and brittle increasing the risk of fractures fibromyalgia is a chronic pain Condition characterized by widespread musculoskeletal pain fatigue and tenderness in specific areas [Music] lastly let's explore gastritis gastritis is the inflammation of the

stomach lining often causing stomach pain nausea and indigestion and there you have it a comprehensive word list of diseases and disorders hello everyone welcome back to learning English Pro I'm jar your online Chure and guide today we're delving into the cap ating world of psychology exploring essential psychological terms whether you're a psychology student or just curious about the human mind this video is for you and so let's get started with our first term which is the topic of our lesson psychology psychology is the scientific study of the human mind and behavior it seeks to understand

and explain our thoughts feelings and Actions psychology next up we have the word Behavior which has different spellings in American and British English Behavior encompasses all actions and reactions of an individual or organism from simple reflexes to complex interactions Behavior now let's explore cognition cognition refers to mental processes such as perception thinking reasoning and problem Solving repeat after me cognition emotion is our next term emotions are complex psychological and physiological responses to events or situations involving feelings like Joy fear anger and more emotion moving on to memory memory is the ability to store retain and

recall information and experiences memory Consciousness is the awareness of One's thoughts feelings and surroundings at any given moment consciousness next we have perception perception is the process of interpreting sensory information to understand and make sense of the world perception stress is a psychological and physiological response to challenging situations often leading to feelings of tension or anxiety Stress now motivation motivation is the internal or external drive that initiates directs and sustains Behavior towards a goal motivation personality is a unique set of enduring characteristics behaviors and traits that define an individual personality moving on to intelligence intelligence

is the capacity to learn reason and solve problems effectively Intelligence our next term is abnormal psychology this is the study of atypical behaviors and psychological disorders aiming to understand and treat them abnormal psychology therapy refers to the various treatments and interventions used by psychologists and mental health professionals to help individuals improve their psychological well-being therapy our next term is social Psychology this focuses on how indiv indviduals are influenced by social interactions and the impacts of groups on behavior and attitudes social psychology we also have developmental psychology this type of psychology examines the psychological growth and

changes that happen from infancy to old age developmental psychology word I've already mentioned is anxiety anxiety is a state of uneasiness or Worry often accompanied by physical symptoms such as increased heart rate and restlessness repeat after me anxiety depression is a mood disorder characterized by persistent sadness and a loss of Interest or pleasure in activities depression the term self-esteem means an individual's overall evaluation of their self-worth and self-perception Self-esteem schizophrenia is a severe mental disorder characterized by disorganized thinking hallucinations and a loss of contact with reality repeat after me schizophrenia Psychotherapy is a form of

treatment involving psychological techniques and talking to a trained therapist to address emotional and mental health issues Psych therapy understanding these Psychological terms is a window into the fascinating world of psychology hello you're very welcome to this English vocabulary lesson on doctors let's our first type of doctor is a general practitioner now this is the British English general practitioner it can also be shortened to just GP GP now this might be more commonly known as a family doctor or your local doctor in American English it is commonly Referred to as a medical doctor and this role

can also be referred to in American English as a physician so let's move on and have a look at some additional information and context for a physician or a GP the area of medicine they work in is known as general medicine and did you know the earliest documentation for a formal hospital with Physicians that treated patients comes from the fifth century BC in Sri Lanka Hippocrates who lived from 460 to 377 BC is commonly called the father of medicine he is thought to be one of the First physicians to treat disease as being a result

of natural rather than Supernatural causes and because of him we have the Hippocratic Oath which is an oath of Ethics historically taken by physicians in its original form it requires a new physician to swear to uphold specific ethical standards okay it's time to move on to Our next type of doctor which is a pediatrician repeat after me pediatrician so what does a pediatrician do a pediatrician is a medical doctor who manages overall health for children from birth until age 18 and the area of medicine is called pediatric medicine and the very first Pediatric Hospital was

opened in Paris of France in 1802 let's move on to our next type of doctor a Neurologist repeat after me neurologist [Music] neurologists are Specialists who treat diseases of the brain and spinal cord peripheral nerves and muscles and the field that a neurologist Works in is called neurology neurologists treat serious conditions like stroke Alzheimer's disease and multiple sclerosis our next Doctor type is a dermatologist repeat after me Dermatologist and of course a dermatologist works in the area of Dermatology a dermatologist is a doctor who specializes in conditions involving the skin hair and nails a dermatologist

can identify and treat more than 3,000 conditions these conditions include eczema psoriasis and skin cancer among many others next up we have anesthesiologist this one's quite tricky anesthesiologist let's try it one more Time anesthesiologist an anesthesiologist works in the area of anesthetics this provides treatments such as anesthesia Intensive Care Medicine critical emergency medicine and pain medicine anesthesia is a state of controlled temporary loss of sensation or awareness that is induced for medical purposes our next medical doctor is a dentist repeat after me dentist a dentist works in the area of Dentistry a dentist also known

as a dental surgeon is a surgeon who specializes in dentistry the diagnosis prevention and treat treatment of diseases and conditions of the mouth have you ever thought about who the first dentist was he Rah is the earliest dentist whose name is known to us around 2,600 BC in ancient Egypt he was known as the chief of dentists our next Doctor type is an Oncologist repeat after me oncologist an oncologist works in the area of oncology but this is more commonly known as cancer treatment these are doctors who treat cancer and provide medical care for a

person diagnosed with cancer in the area of oncology there are three major areas medical Surgical and radiation an oncologist treats ccer using chemotherapy or other medications such as as Immunotherapy let's move on to our next Doctor type a surgeon repeat after me surgeon a surgeon works in the area of surgery and surgery is used to investigate or treat conditions such as disease or injury to help improve Bly function appearance or to repair unwanted ruptured areas if we look back in history surgery in different forms has been performed by humans for thousands of years the Earliest

evidence comes from over 8 and 1 half thousand years ago let's move on to our next Doctor which is a cardiologist repeat after me cardiologist a cardiologist works in the area of Cardiology and they are doctors who diagnose assess and treat patients with diseases and defects of the heart and blood vessels let's take a moment to talk about the human heart the average heart is the size of a fist in an adult your Heart will beat about 115,000 times each day it also pumps about 2,000 gallons of blood every day as well our next type

Ty of doctor is a radiologist repeat after me radiologist a radiologist works in the area of radiology and they are medical doctors that specialize in diagnosing and treating injuries and diseases using Medical Imaging procedures let's take a look at the types of Imaging procedures There are x-rays computed tomography which is also called a CT scan magnetic resonance imaging also called an M positron emission tomography pet or an ultra sound let's move on to our final doctor of this lesson a psychiatrist repeat after me psychiatrist these doctors work in in the area called Psychiatry a psychiatrist

can diagnose and prescribe medication to treat a Variety of complex mental illnesses such as depression and bipolar disorder in the area of Psychiatry a founding father of this medical field is Sigman Freud he was an Austrian neurologist and the founder of psychoanalysis a clinical method for treating psychopathology through dialogue between a patient and a psychoanalyst and with Freud that brings us to the end of our English lesson on types of doctors how did it go for you I Hope you really enjoyed it and thank you for visiting my channel I really appreciate your [Music] [Applause]

support greetings everyone and a warm welcome back to learning English Pro today we're delving into a captivating topic that Bridges languages and cultures nursing roles okay let's get right to it our first role is a registered nurse or Abbreviated to orn in United States or a registered General nurse in the UK an orgn this type of nurse provides direct patient care administers medications monitors patients conditions and collaborates with with doctors to plan and Implement treatment next up we have a licensed practical nurse an LPN in US English in UK English it's called an enrolled nurse

or an En this type of nurse assists with patient care performs basic medical Tasks and monitors patients vital signs under the supervision of orans or doctors a certified nursing assistant a CNA in US English or an nursing auxiliary in UK English provides Hands-On care to patients assisting with activities of daily living such as bathing feeding and dressing a clinical nurse specialist in American English or Advanced nurse practitioner in UK English these are advanced practice nurses who specialize In a specific care like Pediatrics or critical care and they provide expertise in patient care Education and Research

in American English our next role is referred to as a nurse practitioner in British English it's called a nurse prescriber these are advanced practice nurses who can diagnose and treat medical conditions order tests and prescribe medications often working independently A certified registered nurse anthesis in American English or simply a nurse anthesis in UK English administer anesthesia to patients who are undergoing surgery ensuring their comfort and safety during procedures a certified nurse Midwife in the US is simply called a midwife in UK English they provide care to pregnant women before during and after child birth offering

a holistic approach to maternity Care a pediatric nurse in American English is called a children's nurse in UK English these nurses specialize in caring for infants Children and adolescents addressing their unique medical and emotional needs a neonatal nurse is a term used in both us and UK English these refer to nurses who care for newborns particularly those born prematurely or with medical complications and this is usually done in neonatal intensive care Units an oncology nurse in the US may be called a cancer nurse in the UK these types of nurses specialize in caring for patients

with cancer providing support administrating treatments and managing side effects an emergency room nurse is a general term and this relates to nurses who work in the fast-paced environment of the emergency room their work involves assessing and treating patients with various medical Emergencies our next term is Intensive Care Unit nurse Intensive Care Unit is usually abbreviated to ICU so this nurse is typically called an ICU nurse and they care for critically ill patients monitoring their conditions and administrating specialized treatments in intensive care settings let's move on to the operating room nurse these nurses assist surgeons during

surgical procedures ensuring that the operating room environment is Sterile and safe a psychiatric nurse specializes in mental health care providing support therapy and medications to patients with psychiatric disorders let's move on to geriatric nurse geriatric nurses care for elderly patients addressing their unique Health needs and promoting quality of life in aging populations a rehabilitation nurse works with patients recovering from injuries Or surgeries helping them regain mobility and their independence our next nurse role is the community health nurse Community Health nurses provide care and education to individuals and families within communities focusing on preventative care and

health promotion School nurses care for students health and well-being managing medical needs and promoting a healthy school Environment a hospice nurse or a paliative care nurse Prov provide Compassionate Care to those who are terminally ill and their families focusing on comfort and quality of life and last but not least is the travel nurse travel nurses work on short-term assignments in various Health Care settings often moving between hospitals or regions to address staffing needs in this video we're taking a look at Medical professions Beyond doctors And nurses so if you're ready let's embark on this journey

together and first up we have the speech language pathologist these are experts in communication and swallowing disorders they assess diagnose and provide therapy to restore effective communication speech language Pathologists work with children and adults helping those with speech language voice and fluency disorders regain their abil ability to communicate Effectively next up we have occupational therapists they are dedicated to helping individuals regain and improve their abilities to perform daily life activities occupational therapists work with patients of all ages who due to physical mental or developmental conditions need assistance in learning new ways to perform day-to-day activities

physical therapists specialize in diagnosing and treating injuries and Conditions affecting a person's physical movement and function they use various therapies exercises and techniques to Aid recovery physical therapists design personalized treatment plans for patients targeting pain relief improved mobility and the restoration of function our next profession is a radiologic technologist this medical professional is responsible for performing various Medical Imaging procedures such as X-rays and MRIs Ensuring the accurate capture of diagnostic images they play an important role in Diagnostic Imaging working closely with patients and Physicians to capture highquality images essential for medical diagnosis and treatment planning

respiratory therapists specialize in the care of individuals with breathing and cardiopulmonary disorders they provide critical treatments therapies and diagnostic testing to ensure optimal respiratory Health respiratory therapists work with patients of all ages from premature infants with underdeveloped lungs to elderly individuals with chronic respiratory conditions medical laboratory technicians are the Unseen Heroes of healthcare conducting essential test on patient samples to assist in disease diagnosis and monitoring pharmacists are medication experts ensuring the safe and effective Use of prescription and over-the-counter drugs they provide medication counseling oversee drug dispensing and collaborate with healthc care providers to optimize patient

medication [Music] regimes physician assistants practice medicine under physician supervision they diagnose treat and manage various medical conditions offering a wide range of Health Care Services dental hygienists specialize in Oral health providing preventative Dental Care cleaning teeth and educating patients on proper oral hygiene practices they work closely with dentists to ensure optimal oral health and often perform teeth cleanings oral examinations and education on maintaining healthy teeth and goms an optometrist is an eye care specialist who will examine diagnose and treat vision problems and eye diseases they prescribe corrective lenses such as Eyeglasses and contact lenses and

provide comprehensive Vision Care Services optometrists also detect and manage various eye conditions contributing to overall Eye Health chiropractors specialize in muscular scal Health emphasizing manual adjustments to the spine and other parts of the body to relieve pain and improve function chiropractors use non-invasive techniques to treat conditions such as back pain neck pain and other Musculoskeletal issues often with add the need for surgery or medication our next professional role is a nutritionist which can also be known as a dietician these are experts in food and nutrition helping individuals make healthy food choices manage dietary restrictions and

address nutritional needs they work in various settings including Health Care Facilities schools and private practice offering personalized nutrition guidance and Education clinical psychologists provide therapy and counseling for individuals dealing with mental health issues and emotional well-being helping patients overcome challenges and improve their mental health clinical psychologists use evidence-based approaches to diagnose and treat various psychological conditions supporting patients on their journey to mental [Music] well-being medical social workers offer Vital support to patients and families helping them cope with medical conditions and navigate the Health Care System they provide emotional support connect patients with necessary resources and

ensure that patients psychosocial needs are addressed throughout their medical Journey a paramedic or an EMT EMT stands for emergency medical technicians are the First Responders delivering emergency medical care and Transportation to individuals facing injuries or accute medical conditions they provide immediate medical intervention including administrating medications performing life-saving procedures and transporting patients to medical facilities for further care an audiologist is a medical professional who specializes in Hearing and Balance disorders providing diagnostic evaluations and treatments for patients of all ages they help Individuals with hearing impairments by offering Solutions such as hearing aids and assistive listening devices

preists design fit and fabricate prosthetic Limbs and braces to help individuals regain mobility and functionality they work closely with patients to customize and provide these devices offering improved quality of life medical illustrators combine their artistic skills with medical knowledge to create detailed illustrations and Visual aids used in medical textbooks patient education materials and presentations they play a crucial role in simplifying complex medical concepts for various audiences medical Librarians manage and organize medical information and research resources in health care settings they assist healthc Care Professionals in finding the latest medical literature and research supporting evidence-based Practice

Medical doy metrc work in radiation oncology calculating radiation Doses and treatment plans for patients undergoing radiation therapy they collaborate with radiation oncologists and medical physicists to ensure the safe and effective delivery of this treatment all of the professionals we've covered in today's video are the unsung heroes of healthcare working tirelessly to ensure the well-being of patients if you found this video informative please Hit the like button and subscribe subcribe for more educational [Music] content hello and welcome back to learning English Pro I'm J your online future in guide in today's lesson we're diving into the

world of legal and crime English vocabulary whether you're a law student a legal professional or someone interested in understanding legal and crime terms this lesson is for you we'll begin this Master Class by covering a Wide range of essential legal English vocabulary I'll provide clear definitions for each term and give you practical example phrases to make the most out of this lesson follow along with the time stop s provided in the video description this will allow you to jump to specific sections and terms quickly so let's get started on our English lesson our first term

is affidavit repeat after me affidavit this is a written statement Confirmed by oath or affirmation used as evidence in court let's try out this word in an example sentence the wit winess submitted an affidavit to support her testimony our next term is Alibi Alibi an alibi is a claim that one was elsewhere when a crime was committed the defendant Alibi was that he was at a business meeting during the time of the Rob Appeal repeat after me appeal this is when one applies to a higher court for a reversal of the decision of a lower

court let's use this in an example sentence the lawyer decided to appeal the case after the unfavorable verdict let's move on to arraignment arraignment an arraignment is the act of calling someone before a court to answer A criminal charge during the arraignment the defendant pleaded not guilty our next term is bail bail bail bail is the temporary release of an accused person awaiting trial sometimes on condition that a sum of money is larged to guarantee their appearance in court the judge set bail at $10,000 our next term is barister bar Bar a barrister is a

lawyer entitled to practice as an advocate particularly in higher courts let's use Barrister in an example sentence the Barrister presented a compelling argument in court let's move on to brief brief in the Le legal context a brief is a written statement submitted in a trial or a pelled proceeding that explains one sides legal and factual Arguments our example sentence is the attorney prepared a detailed brief for the upcoming case let's move on to case law case law case law is LA law established by the outcome of former cases the lawyer cited case law to support

his argument complaint repeat after me complaint in a legal context a complaint Is a formal legal document that sets out the facts and legal reasons for a lawsuit let's use it in an example sentence the plaintiff filed a complaint against the company for breach of contract and a contract is our next term repeat after me contract this is a written or spoken agreement that is enforceable by law let's use it in a sentence both parties signed the contract to Formalize their business agreement our next term is conviction repeat after me conviction in the legal sense

a conviction is a formal declaration that someone is guilty of a criminal offense the conviction was based on overwhelming evidence our next term is cross examination cross examination this is the questioning of a witness by the opposing party during a Trial the defense attorney's cross examination was intense and thorough our next legal English term is defendant repeat after me defendant a defendant is an individual company or institution sued or accused in a court of law the defendant maintained his innocence throughout the trial let's move on to deposition deposition a deposition is the process of giving

sworn Evidence let's use it in an example sentence the deposition was recorded and will be used in court let's move on to the term due process due process due process is the idea of fair treatment through a the normal Judicial System especially as a citizen's entitlement the defendant's right to Due Process was upheld our next term is in Latin habus Corpus repeat after me habius Corpus this is a RIT requiring a person to be brought before a judge or Court let's use it in an example sentence the lawyer filed a habus corpus petition on behalf

of the detained individual let's move on and our next term is injunction repeat after me injunction an injunction is an authoritative warning or order let's try it out in a sentence the court issued an injunction to Prevent further environmental damage our next term is jury jury a jury is a group of people sworn to render a verdict in a trial based on evidence presented let's take a look at our sentence the jury deliberated for hours before reaching a verdict litigation repeat after me litigation litigation is the process of Taking legal action the company faced litigation

over patent infringement mediation mediation mediation is an intervention in a dispute to resolve it the case went to mediation before reaching the courtroom our next term is paralal repeat after me pargal a paralal is a person trained in Subsidiary legal matters but not fully qualified as a lawyer let's use it in a sentence the pargal assisted the attorney in preparing for the trial let's move on to Plaintiff plaintiff a plaintiff is a person who brings a case against another in a court of law the plaintiff alleged that the company had violated the contract Our next

term is plea bargain repeat after me plea bargain a plea bargain is an agreement in a criminal case where the defendant pleads guilty to a lesser charge our example sentence is the defendant accepted a plea bargain to avoid a lengthy trial next up we have probate probate probate is the official proving of a Will the probate process was completed smoothly and the estate was distributed our next term is prosecutor prosecutor a prosecutor is a legal representative who brings charges against a suspect in a criminal case let's try out the word in a sentence the prosecutor

presented the evidence against the accused our next term is statu repeat after me Stat this is a written law passed by a legislative body the new statute aims to reduce environmental pollution next up we have subpoena repeat after me subpoena a subpoena is a rich ordering a person to attend a court the witness received a subpoena to testify in court let's move on to testimony repeat after me Testimony a testimony is a written or spoken statement given in a court of law let's check at our sentence the witness's testimony was crucial to the case next

up we have tort repeat after me tort this is a wrongful act or an infringement of a right leading to Legal liability the company was sued for the tort of negligence next up we have Verdict repeat after me verdict a verdict is the decision of a jury or judge let's check out our sentence the jury returned a verdict of of not guilty well done you've just learned 30 essential terms for legal English next up we're going to take a look at some crime vocabulary and coming up later in the lesson is our finance and English

master class so stick around for that but for now let's jump into the Fascinating world of crime in English in this video I am focusing on different types of crime and some essential accompanying vocabulary if you are affected by any of the issues discussed in the video please reach out to a trusted person like a friend or doctor for advice and support and just to note before we begin definitions in this video are from the American Judicial System although they are commonly used in lots of different Countries as well our first term is the crime

of assault and battery let's break down these two different words to understand what this crime is and assault is an attempt or threat to injure another person and the word battery means the act of making contact with another person in a harmful or offensive manner let's take a look at our first example sentence the police arrested him for Assault and battery against his partner next up let's take a look at this verb arrest and this means to seize someone by legal Authority and take them into custody our next term is the crime of aggravated assault

this is a more serious type of assault and it is defined as an attempt to cause serious bodily harm to an individual with disregard for human life factors that raise an assault to the Aggravated level typically include the use of a weapon the status of the victim the intent of the perpetrator and the degree of injury caused let's take a look at an example sentence he was arrested for an aggravated assault in the city center last week our next term is another crime aiding and abetting these two words are synonyms of the word help and

the definition is a charge usually brought against someone who helps in the Commission of a crime though legal distinctions vary by state and Country a person charged with these crimes is usually not present when the crime itself is committed but they have knowledge of the crime before or after the fact and may assist in its commission through advice actions or financial support and we have a word to describe someone charged with this crime and an accessory this describes someone who gives assistance to the perpetrator Of a crime without taking part of it our example sentences

they were arrested for being anaccessory to the crime next up we have the crime of arson let's take a look at the definition arson is defined as the willful and malicious burning or charring of property and while the majority of arson crimes involve damage to buildings arson can also be committed by a person who sets fire to forests lands or Boats and we have the term arsonist to describe a person who commits arson now I'd like to take the time to have a look at the verb to commit and in relation to a crime it

means to perpetrate or carry out something like a crime or even a sin so you don't don't make or do a crime you commit a crime let's take a look at some example sentences she committed a crime he has been arrested because he committed Assault they committed arson in the forest last summer he committed an assault against his brother next up we have the term bribery let's take a look at the definition bribery is the offer or acceptance of anything of value in exchange for influence on a government or public official or employee our example

sentences he was arrested because he committed bribery if this is your first time Visiting my channel learning English Pro you're very welcome my name is j and I'm narrating your lesson today if you're enjoying this lesson make sure to hit the Subscribe button and stay updated on all my latest videos let's get back to our crime vocabulary and our next term is the crime burglary burglary is typically defined as the unlawful entry into almost any structure not just a home or business with the intent to commit any type of Crime inside unlike robbery which involves

the use of force or fear to obtain another person's property there is usually no victim present during a burglary and we have the word burglar to describe a person who commits a burglary let's move on to our next term which is the crime of cyber bullying this crime refers to the use of internet and or mobile technology to harass intimidate or cause harm to another person and we have the term Cyber bully to describe a person who commits the crime of cyber bullying let's move on to our next term which is the crime of disorderly

conduct generally speaking police often use a disorderly conduct charge to keep the peace when a person is behaving in a disruptive manner but presents no serious public danger I want to take a look at this important word charge this word can be a verb or a noun and in relation to Chron And in the verb form it means to officially accuse someone of something especially an offense under law and the noun describes an accusation typically one formally made against a prisoner brought to trial let's take a look at some example sentences the police charged him

with cyber bullying the cops are charging politicians with bribery they will charge her with committing a Burglary they charged the man with assault and bashery let's take a look at some example sentence using charge as a noun the charges against him are very serious he received a charge of assault this morning another term which is related to this is the phrasal verb to press charges and when you press charges you do it against someone so the police do not make or give charges they press Charges against someone let's take a look at some example sentences

the police have pressed charges against the singer the victim would not press charges against the attacker the police want to press charges against the woman okay let's move on to our next term which is the crime of domestic violence this refers to violent or abusive acts committed by one family or household member against Another domestic violence can refer to physical harm or be behavior that is controlling coercive or threatening it can occur in any kind of intimate relationship married or unmarried straight or gay living together or simply dating fraud repeat after me fraud fraud is

the wrongful or criminal deception intended to result in financial or personal gain and one very common type of frud fraud is credit or Debit card fraud let's take a look at the definition credit and debit card fraud is a form of identity theft that involves an unauthorized taking of another's credit card information for the purpose of charging purchases to the account or removing funds from it this theft can occur physically when the actual credit and debit card is taken or the theft can occur when just the numbers are stolen from an unprotected Website or a

card reader at a gas station an example sentence would be the gang were involved in credit card fraud the gang were involved in credit card fraud our next word is the noun Court repeat after me Court a court is any person or institution often as a government institution with the authority to adjudicate legal disputes between parties and carry out the administration Of justice in civil criminal and administrative matters in accordance with the rule of law the noun Court can also describe the building or room where a court meets we also have the noun judge and

a judge is a public officer appointed to decide cases in a law of Court you could also say that the judge is the head of the Court our next term is the crime of criminal contempt of court repeat after me Criminal contempt Of court this crime refers to behavior which disobeys offends or disrespects The Authority or Dignity of a court it can occur directly in the presence of the court or indirectly when it happens outside the presence of the judge criminal content charges become separate charges from the underlying case we have the phrasal verb to

hold in contempt which is used in relation to this crime let's take a look at some examples of it In use a judge might say I will hold you in contempt of court for your actions or we could say John was held in contempt of court by the judge up next we have another crime disturbing the peace disturbing the peace also known as breach of the peace is a criminal offense that occurs when a person engages in some form of unruly public Behavior such as fighting or causing excessively loud noise an example Sentence would be

he was arrested for disturbing the peace he was arrested for disturbing the peace our next term is the crime of drug possession it is a crime to willfully possess illegal Controlled Substances such as marijuana metamphetamine cocaine LSD club drugs and heroin these laws also criminalize the possession of chemicals used in drug cultivation and Manufacturing as well as certain accessories related to drug use We also have the crime of drug trafficking drug trafficking is selling transporting or importing illegal drugs another name for this crime is drug distribution when a state or federal government classifies a substance

as controlled It generally means that the use and distribution of the substance is governed by law so controlled substances is another word for illegal drugs or prescription drugs next up we have the crime of driving Under the Influence This is also commonly known as a DUI or drunk driving Most states Define crimes of driving Under the Influence as driving a motor vehicle on a road or Highway while under the influence of alcohol or drugs an example sentence would be the actress has two DUI offenses the actress has two DUI offenses up next we have the

crime of embezzlement repeat after me embezzlement let's take a look at the Definition the crime of embezzlement is where a person has lawful possession of the property of another converts or takes that property for their own use and has no intention of giving it back this type of crime is most common in the employment and corporate fields we also have the term embezzler repeat after me embezzler this is a person who steals money despite being entrusted to take care of it so if you commit the crime of Embezzlement you are an embezzler our next term

is the crime of extortion repeat after me extortion extortion is the crime of obtaining money or property by threat to a victim's property or loved ones intimidation or false claim of a right we also have the crime of cyber extortion and unfortunately this crime is on the rise in modern society cyber criminals use a tool known as ransomware to encrypt a user's important files and Documents making them unreadable until a ransom is paid next up let's explore the difference between these two nouns jail and prison which are often confused jails are intend Ed for short

sentences and temporary confinement while prisons are for felony sentencing longer than a year jails are usually much smaller than prisons and can be located within a police station prisons are usually huge complexes with many buildings we also have the noun cell Which you can find in a jail or a prison cell and the definition of this word is a small room in which a prisoner is kept confined in and to be more specific you can refer to it as a prison cell or a jail cell depending on which location it is located let's also take

a look at the noun prisoner this word describes a person legally committed to prison as a punishment for a crime or while awaiting a trial let's take a look at some Synonyms for this word we have the the word inmate or convict and short for convict we have the word con a more official word would be detainee and a more casual or funny word would be a jailbird forgery forgery the crime of forgery generally refers to the making of a fake document the modification of an existing document or the unauthorized signing of a Signature without

authorization someone who commits the crime of forgery is known as a forger this is defined as a person who produces fraudulent copies or imitations we can use the word forgery along with fake or copy to describe a forged document signature banknote or work of art let's move on to our next term which is harassment repeat after me Harassment harassment refers to a broad range of behaviors that are subject to both criminal punishment and civil liability there is a wide variety of criminal laws forbidding harassment in many forms including General harassment crimes as well as specific

forms of harassment such as stalking and cyber stalking a harasser is a person who causes repeated emotional pain distress or annoyance to another someone who is the Victim of harassment May seek a restraining order this is a temporary court order issued to prohibit an individual from carrying out a particular action especially approaching or contacting a specified person a type of harassment is stalking which is a crime in itself stalking let's take a look at the definition the crime of stocking can be simply described as The Unwanted pursuit Of another person examples of this type of

behavior include following a person appearing at a person's home or place of business making harassing phone calls leaving written messages or objects or vandalizing a person's property someone who commits this crime is called a stalker and we Define this as someone who harasses or persecute someone with unwanted and obsessive attention synonyms of stalker include Prowler peeping Tom or Intruder our next Type of crime is called a hate crime repeat after me hate crime a hate crime is the vi violence of intolerance and bigotry intended to hurt and intimidate someone because of their race ethnicity national

origin religion sexual orientation or disability this is also known as a bias crime and it is a criminal offense where the purveyors of hate can use explosives arson weapons vandalism physical violence and verbal threats of violence To ins still fear in their victims leaving them vulnerable to more attacks and feeling alienated helpless suspicious and fearful our next crime is homicide repeat after me homicide homicide is the killing of one person by another but not all homicides are crimes however all killings of humans are included in the homicide definition many homicides such as murder and Manslaughter

violate criminal laws others such as killing committed in Justified self-defense are not criminal illegal killings range from manslaughter to murder with multiple degrees of each representing the gravity of the crime let's take a look at these in closer detail there is first deegree murder repeat after me first deegree murder this is the most serious criminal homicide typically first-degree murder is both intentional and Premeditated premeditated means an action which is thought of and planned in advance premeditated in regards to murder can mean anything from a longtime plan to kill the victim to a shorter term plan

the intent of the accused murderer does not need to be focused on the actual victim if someone planned on killing one victim but by accident killed someone else the murder is still intentional and premeditated meaning a First-degree murder charge next up we have second degree murder second degree murder when there is a lack of premeditation but the killer intended to kill the homicide May draw degree murder charges or perhaps voluntary manslaughter charges so moving on our next term is manslaughter repeat after me manslaughter this generally means an illegal killing that falls short of Murder the

lowest form of manslaughter is involuntary manslaughter this means that the perpetrator didn't intend to kill anyone but still killed the victim through Behavior avior that was either criminally negligent or reckless in contrast voluntary manslaughter usually means that the offender did not have a prior intent to kill such as when the homicide occurs in the heat of passion and without forethought and someone who commits a Homicide is generally called a murderer synonyms of murderer include killer Slayer and executioner if this is the first time you're visiting my channel learning English Pro you're very welcome my name

is j and I'm narrating your lesson today make sure to subscribe and share this video with a friend let's get back to our vocabulary and our next crime is identity theft repeat after me identity Theft identity theft and identity fraud are terms used to refer to all types of crimes in which someone wrongfully obtains and uses another person's personal data in some way that involves fraud or deception typically for economic gain someone who commits identity theft or any kind of fraud is generally known as a fraudster synonyms of fraudster include scammer con artist swindler my

favorite which is gouger chisler and Grifter our next crime is indecent exposure repeat after me indecent exposure indecent exposure laws in most states make it a crime to purposefully display one's genitals in public causing others to be alarmed or offended while the motive will vary from personto person indecent exposure is often committed for the sexual gratification of of the offender or to entice a sexual response our next term is insurance fraud insurance Fraud insurance fraud occurs most often when an insured individual or entity makes a false or exaggerated Insurance claim seeking compensation for injuries or

losses that weren't actually suffered this type of crime can also be committed upon customers through the sale of unlicensed or bogus insurance coverage to unsuspecting clients or an insurance broker or agent's theft of insurance premiums paid by clients police and prosecutors typically Refer to a fraudulent Insurance claim as either hard fraud or soft fraud hard fraud is when someone deliberately fakes an Accident Injury theft arson or other loss to collect money illegally from insurance companies sof fraud is when normal honest people often tell Little White Lies to their insurance company for the purposes of filing

or maximizing a claim money laundering money laundering this is transferring money Derived from any criminal activity like a bank robbery into seemingly legitimate channels like a bank account or investment money from a bankr propery is considered dirty money so by putting it into a bank account you are making the money clean again our next term is the crime of perjury to commit perjury is to knowingly make misleading or false statements under oath or to sign a legal document you know to be false or Misleading this crime is taken very seriously because the foundation of the

legal system depends on trust and credibility if you you commit this crime you are called a perjurer and we also have an idiom to purger oneself to perjure is the verb form so we could say John perjured himself in court today and moving right along our next term is probation the definition of probation is the release of an offender from detention subject to a period of good Behavior under supervision so that brings us to the crime of probation violation this is an offense that occurs when you break the terms or conditions of your probation let's

take a look at the reasons why someone might violate their probation they might violate for not appearing during a scheduled court appearance on a set date and time or for not reporting to your probation officer at the scheduled time or place it could be for visiting certain people or places Or traveling out of state without the permission of your probation officer it could also be for possessing using or selling illegal drugs or committing other crimes or offenses or getting arrested for another offense so if you're on probation good behavior is essential our next term is

the crime of public intoxication this is also called public drunkenness and it occurs when a person is visibly drunk or under the influence of drugs in public Our next term is the crime of racketeering this is when organized groups run illegal businesses known as rackets or when an organized crime ring uses legitimate organizations to embezzle funds a lot of rackets deal in industries that are clearly illegal such as prostitution sex trafficking and drug trafficking our next term is the crime of rape this generally refers to non-consensual Sexual intercourse that is committed by physical Force threat

of injury or other dress the victim's lack of consent is the crucial element a lack of consent can include the victim's inability due to the effects of drugs or alcohol to say no we also have the term rapist to describe someone who commits this act there is also statutory rape let's check out the definition this refers to sexual relations involving someone below the age of consent people who are underage Cannot legally consent to having sex so any form of sexual activity with them violates the law this is true even in situations where they signal their

agreement rape and statutory rape fall under the umbrella term of sexual assault the definition states that the term encompasses various actions that involve Behavior or contact toward another person without their consent or permission let's take a look at some of the actions that are covered under Sexual assault fondling kissing or making unwanted bodily contact forcing another person to perform or receive oral sex forcing a body part onto or into another person's genitals and included in sexual assault is forced masturbation if you have been subjected to any of the issues covered so far in this video

please make sure to talk to someone that you trust and can offer you guidance and support okay let's move on to our next Term which is the crime of robbery robbery is theft accomplished by violence or the threat of violence unlike a theft or a burglary the crime of robbery almost always requires the presence of a victim who is threatened with bodily harm on screen you will see someone committing a crime this is our next term which is shoplifting and this generally refers to the theft of merchandise from a store or place of Business but

did you know that many states have enacted statutes specifically authorizing stores and their employees to detain suspected shoplift in certain circumstances these laws serve to protect the stores from lawsuits claiming false imprisonment or false arrest we also have the term shoplifter the definition is a person who steals goods from a shop while pretending to be a customer we also have some synonyms For shoplifting like pilfering or pilage there's also purloining and filching let's move on to our next term which is the crime of solicitation the definition is the crime of solicitation is requesting encouraging or

demanding someone to engage in criminal conduct with the intent to facilitate or contribute to the commission of that crime commonly solicitation often is Linked to prostitution with the crime being the request of someone to engage in sex for money someone can still be guilty of solicitation even if their request is not accepted or the subsequent crime simply never happens and our next term is the crime of tax evasion or fraud and if you intentionally fail to pay taxes or under report your taxable income you could be charged with tax evasion this is commonly charged against

Those suspected of certain organized crimes where the source of their income is in doubt let's move on to our next term which is the crime of telemarketing fraud this crime happens when some sort of fraud is committed through communication over the telephone this can involve fraudulent selling to a victim or some type of scam to steal credit card or banking information or private data such as identity Information let's roll on to our next term which is the crime of vandalism this is a broad categary crime that's used to describe a variety of behaviors generally it

includes any willful Behavior aimed at destroying altering or defacing property belonging to another types of vandalism include spray painting another's property with the purpose of defacing or scratching paint off someone's car breaking someone's Windows defacing public property with Graffiti slashing someone's tires altering or knocking down street signs damaging someone's property in general and it even includes throwing eggs at someone's house or car we also have the term Vandal to describe someone who commits vandalism money is at the center of almost every aspect of our lives in English we say money makes the world go round

another word for money you may hear is cash and this usually refers to Physical money you might hear someone say I have some cash in my pocket cash can also refer to small amounts of non-physical money you could hear someone ask can you transfer some cash to my bank account please physical cash money comes in two different forms coins and banknotes however becoming more common is credit cards and debit cards we will take a look at debit cards later but for now I want to focus on This important word credit the definition of credit is

the ability of a customer to obtain goods or services before payment based on the trust that payment will be made in the future another way to talk about credit is to say that it is money that you borrow and are usually charged interest on but what is interest interest is the charge for the privilege of borrowing money the amount of Interest charged is usually called The interest rate something which you are commonly charged interest on is called a loan a loan is a sum of money that is expected to be paid back with interest let's

use some of these words in a sentence we needed some credit so we got a loan from the bank with a good interest rate so what kind of loans can you take out from the bank let's have a little Look at three types of loans you may commonly take out in your lifetime when you need a loan to buy a house we call this loan a mortgage the t is silent mortgage another common loan is a student [Music] loan and many people get a car loan to purchase a new car when people have a lot

of money we have certain words we use to describe Them like wealthy or rich or you can say someone is very well off when you have lots of money you can buy lots of expensive things and in English we say that the wealthy have comfortable lives but we all need to ask can money buy you happiness if you don't have a lot of money you might be described as poor or broke Or someone might say that you are badly off people who don't have much money might have to live on a budget and they may

have stressful lives which can affect health and well-being okay let's move on and have a look at some new different words for money and how we may use them a word I'm sure everyone around the world knows very well tax and this is the money that you pay to the government and you pay it on Goods Services profits And income our next word is donation and this word describes money you give to charity next up we have two words salary or wages and these words mean money paid to you from your employer it is usually

paid weekly or monthly and if you work hard you may get a bonus this is an additional payment from an employer for good performance and in Western culture it is quite common for your employer to give You a Christmas bonus let's move on and have a look at some words for money you may use when you're shopping our first word describes something you may find typically in a magazine or a newspaper a coupon a coupon is a token entitling the holder to a discount off a particular product something you can give as a present to

someone is a voucher or a gift Certificate this usually comes as a piece of paper or an electronic card that entitles the holder to a cash discount or it may be exchanged for goods or services when you go to a restaurant and you have a nice experience with the serving staff you can leave them a tip this is a sum of money given to someone as a reward for a service it is becoming more and more common to pay by card we have already Taken a look at a credit but let's have a look at

a debit card and what that means a debit card is a card allowing the holder to spend or use money directly from their personal bank account when you use a card to pay for something you might need to use your chip and pin this is a way of paying for goods by debit or credit card whereby one enters one's personal identification number into an electronic device another way which is becoming Very common is tap and pay this is a form of payment that allows a customer to tap a card or device against a card reader

to pay instead of inserting a card and by device we usually mean a phone or maybe even a watch can you believe that brings us to the end of our vocabulary lesson [Music] I hello I hope you're having a great day you're very welcome to this English vocabulary lesson on banking so if You're ready sit back relax and let's learn some English together the first word we will look at today is of course Bank it is a verb and a noun but we will we will take a look at the noun definition first a bank

is a financial institution it uses money deposited by customers for investment it pays out money when required it makes loans at interest and it exchanges currency let's move on and take a look at the verb definition of bank as a verb it means to Have an account at a particular bank so you could say she banks with the National Bank sometimes a bank will have more than one office or store an office of a bank is called a branch and the full definition of a branch is a division or an office of a large business

or organization operating locally or having a particular function let's use this word in a sentence example the bank has a branch in the Village the bank has a branch in the village when you open a bank account you become a customer of the bank let's take a closer look at this term bank account the definition is a record or statement of financial deposits and expenditure let's look at some sentence examples you could say I need a bank account but it is better English to say I need to open a bank account we use the verb

open when we want to create or have A bank account so when you go to the bank you could say hi I would like to open a bank account please let's take a look at the things you need to open a bank account you will need official identification like a passport or national ID you will also need proof of address like an electricity bill and you will have to fill out an application form once you have completed your application and you get your bank account one of the first things you will Receive is a debit

card if you want to learn more about debit cards and different types of money check out my money vocabulary video the link is on screen now one of the first places you will use your debit card is probably the ATM now what does ATM mean it is an acronym of automated teller machine at the ATM you will also need your pin pin is another acronym and it stands for personal identification number a verb Withdraw which means to take money out of an account so you could say I withdraw about $80 a week from my account

another way we can say this is by using the phrasal verb take out I need to take out some money from the ATM let's move on to our next word which is the opposite of withdrawal lodgment and this noun means the action of putting money into your bank account let's use it in a sentence example hello I would like to make a Lodgment please this is something that you can say at the desk in the bank and of course we have a verb for this action as well Lodge and this verb describes of course the

act of putting the money into your bank account a sentence example is I will Lodge the money into my bank account tomorrow we can also use a phrasal verb here put into I put some money into my account yesterday coming up next I have a Question for you how much money do you have to answer this question you will need to know what the word balance means in financial terms this noun means the amount of money held in a bank account so to know your balance you could say I should check my balance leer if

you don't have very much money you could say my bank balance is very low or if you have lots of money a nice way to say it is my account balance is pretty Healthy there are so many banking terms that I couldn't fit them all into this video so I've decided to make another video on banking terms our first banking term is credit transfer and this is a direct payment of money from One bank account to another let's take a look at an example conversation can you send me the money by credit transfer and the

reply could be I will transfer the money to your account Straight away our next banking term also involves money leaving your account direct debit and the def defition is an arrangement made with a bank that allows a third party to transfer money from a person's account on agreed dates typically in order to pay bills let's take a look at an example sentence I pay my phone bill by direct debit every month one more time I pay my phone bill By direct debit every month our next banking term is standing order and this is an instruction

to a bank by an account holder to make regular fixed payments to a particular person or organization you could say I organized a standing order with my bank to pay my rent every month next up I have a question for you what are Bank charges not sure well to make a profit and pay pay Operating expenses Banks typically charge for the services they provide let's take a closer look at this word charge which is a noun and the definition is a price asked for goods or services a sentence example is I get a lot of

Bank charges on my account something you may receive a bank charge on is an overdraft this is a shortfall in a bank account caused by drawing more money than the account Holds when you are low on money in your account some banks will allow you to spend more money than you have when you have a balance of less than zero we call this a minus amount a sentence example could be I have an overdraft on my account at the moment or we could use the adjective overdrawn I am overdrawn on my bank account at the

moment something else you can say is I Paid off my overdraft last week here we are using the phrasal verb paid off and in relation to banking paid off means the act of giving a bank or a person all the money that you owe them something else you could pay off is a loan a loan is a thing that is borrowed ESP especially a sum of money that is expected to be paid back with interest a sentence example is I got a loan from the bank so I could go on a dream Vacation we can

also use the verb to borrow I borrowed some money from the bank so I could go on vacation with bank accounts there are generally two different types a savings account or a checking account a checking account is what they Called It in America and in British English it is called a current account let's take a closer look at a savings account the definition is a bank account where you save your money you Could also say that savings accounts are designed for earning interest on your money now I've just mentioned three important words savings save and

interest so let's take a closer look at save first and we'll come back to the other two save is a verb and it means to keep and store up something especially money for future use in a sentence example we could say I save my money in my savings account every Month let's move on to our next word which is saving this is the Geren or present participle tense of the verb save as an example we could say I am saving my money we also have a very similar word which is a noun savings and this

plural noun means the money one has saved especially through a bank or official scheme you could say I keep my savings in my bank account the next word we're going to look at is interest so what is Interest let's take a look at the definition interest is Money Paid regularly at a particular rate for the use of money given as a loan or credit there are two ways to think about interest it is money the bank will charge you on a loan or on an overdraft but it is also what we call the money the

bank will pay you on savings and Investments so one person may say my bank charged me a lot of interest on my Overdraft while another may say I earn some money from the interest on my savings can you believe that brings us to the end of another vocabulary lesson welcome back to learning English Pro in this video we are back with more financial English this time with a focus on credit cards and an extensive and detailed English glossery on common terms and vocabulary associated with billing interest rates and using a Credit card so if you're

ready it's time to sit back relax and let's learn some English together our first term is card holder card holder let's take a look at the definition a card holder is a person who has a credit card or debit card let's use it in an example sentence I am a card holder and it is okay to charge my card for this purchase our next term is annual Fee repeat after me annual fee this is a once-yearly charge for having a credit card let's use this term in our example sentence my annual fee for my credit

card is now due up next we have transaction fees transaction fees the definition is a fee charged for using a credit card for certain types of transactions like in an ATM we could say my bank does not charge Me any transaction fees our next word is balance balance and in relation to a credit card a balance is the amount of money you owe on your credit card bill it can change from month to month depending on whether you pay your bill in full and on time our example sentence is thankfully the balance on my credit

card is low at the moment if you have a high balance on Your credit card you may want a balance transfer repeat after me balance transfer this is a transfer of debt from One credit card to another and you usually do this for a fee our example sentence is I need a balance transfer to get my debt under control up next we have the term credit limit repeat after me credit limit this is the maximum amount of credit a borrower can use on a credit card exceeding the limit usually involves a Penalty fee we could

say I cannot buy those shoes because I have reached my credit limit our next term is interest rate which we've already mentioned in this video interest rate the definition is the charge for borrowing a sum of money usually expressed as a percentage of the original loan charged annually remember credit cards are a type of loan an example sentence is the interest rate on My bank's credit card is very good one type of interest rate is the annual percentage rate commonly known as the AP a or the definition is a calculation of the overall cost of

your loan it is expressed as an annual rate that represents the actual yearly cost of the funds borrowed it takes into account all the costs during the term of the loan including any set of charges and the Interest rate we could say the APR on my credit card is incredibly High I need a balance transfer to a new card to save money we also have the term introductory a introductory a and this is a lower interest rate offered on a new credit card usually during the first 6 months after the introductory period the interest rate

increases an example sentence is I was offered a very good good introductory APR on this new credit card we also have a type of interest rate called a fixed rate fixed rate this is described as an interest rate that does not vary during the life of a loan let's take a look at our example sentence the fixed rate of interest on my credit card will expire at the end of the month let's move on to our next term which is Prime rate prime rate this is defined as the rate of interest that Banks charge their

most favored customers usually around 3% my bank must think I am a good customer because they offered me the prime rate on a new credit card another type of interest rate is a variable rate variable rate this is an interest rate that Changes based on the moves of another rate index usually the prime rate we could say my credit card comes with a variable rate our next English word is the verb to default default the definition is the failure to pay pay a debt our example sentence is I defaulted on my credit card payments and

now I am in some financial Trouble and you know if you are experiencing difficulty with credit card debt please seek advice from a professional and trusted debt advice organization lots of governments around the world offer services to assist people in financial trouble it can also be a good idea to talk to your bank our next term is default rate default rate this is defined as a particular interest rate charged when a consumer defaults on a credit agreement usually Much higher than the normal rate our example sentence is the default rate on my credit card is

very high next up we have minimum monthly payment minimum monthly payment and this is the smallest amount of money a borrower can pay monthly towards their credit card usually 2% of the balance we could say my minimum monthly payment is quite high if this is the first time you're Visiting my channel learning English Pro you're very welcome my name is j and I'm narrating your lesson today make sure to subscribe to get updated on all my my latest videos our next term is late fee repeat after me late fee and our definition is a fee

charge for paying the minimum balance of a credit card after the due date our example sentence is I forgot to pay my credit card bill and I got a late fee let's move on to our next term which Is Grace Period grace period this is defined as a period of time when no interest is charged on a credit card our example sentence is with my new credit card I have a grace period of 6 [Music] months next up we have billing cycle billing cycle a billing cycle is the amount of time between the last statement

closing Date and the next billing Cycles must be at least 21 days we could say the billing cycle for my credit card seems to come around very quickly next up we have the term cash advance repeat after me cash advance when you withdraw money from your credit card account it is known as a cash Advance Card issuers typically limit the amount of money you can withdraw to a portion of your total credit limit and charge High interest rates and fees on The withdrawal making cash advances costly I used my credit card at the ATM and

got a cash advance and hello and welcome back to learning English Pro I'm jar your online tutor and guide and I'm excited to present to you the complete construction English vocabulary master class this comprehensive video is designed to help you master essential English vocabulary related to construction and Home Improvement ensuring you feel confident and prepared for all your professional and personal projects I will also provide timestamps in the video description for all the lessons allowing you to skip ahead to the SE s that interest you the most in our first part construction vocabulary you'll find

lessons focused on the construction industry worker covering essential terms and tools used in the field you'll gain a solid Understanding of the tools and Machinery commonly used on construction sites the materials involved in building projects and the safety equipment essential for any construction worker this masterclass is designed to be your ultimate guide to to All Things construction Home Improvement and finance related in English whether you're working on a construction site improving your home or managing finances this video has got you covered so let's dive in and take your English vocabulary skills to the next level

in today's lesson we'll be diving into the world of construction Machinery if you're a construction professional or an aspiring one this word list is perfect for expanding your English vocab capary related to Machinery like cranes and diggers and our first word is crane cranes are large powerful machines used to lift and move heavy materials on construction sites they come in various types including Tower cranes mobile Cranes and overhead cranes let's move on to the excavator this is also known as a digger and it is a versatile machine with a digging bucket on the end of

a long arm it is used for digging trenching and loading materials this is a bulldozzer a bulldozzer is a heavy duty machine equipped with a large blade at the front it is designed for pushing and leveling soil debris and other Materials our next machine is the back ho loader this is a combination of a loader at the front and a back hoe at the rear it's ideal for excavation digging and material handling tasks this is a grader also known as a motor grader it is used for smoothing and leveling the ground surface during road construction

and maintenance let's move on to a pile driver this this is a machine that drives piles into the ground to provide Support for structures like buildings Bridges and peers a concrete pump is used to transfer liquid concrete through pipes and hoses making it easier to pour concrete in hard to- reach areas let's move on to the wheel loader a wheel loader is a front-ended loader with large wheels or tires capable of scooping lifting and transporting heavy materials our next piece of construction Machinery is the skid steer loader this Is a compact maneuverable machine with lift

arms used for various construction tasks such as digging and Grading asphal P this is used for laying asphal on roads parking lots and other surfaces ensuring a smooth and even finish let's move on to the crane truck this can be also called a mobile crane truck and it is a type of truck with a mounted crane on its bed making it easier to transport and lift loads up next we have the compactor this Is used to compress soil gravel or other materials to create a stable foundation for construction projects this is a telescopic Handler it

may also be referred to as a teley Handler and it is a versatile machine with a telescopic boom that can extend forward and upward it is ideal for lifting and placing heavy loads a concrete mixer truck is a vehicle equipped with a rotating drum used to mix and transport concrete to Construction sites and finally we have the crawler loader a crawler loader is a tracked vehicle with a loader in the front providing stability and traction for heavyduty earthmoving tasks and there you have it a construction machine word list for All You Construction professionals out there

hello there and welcome back to learning English Pro today we are diving into the world of construction materials whether You're an aspiring architect or simply curious about the terminology used in the construction industry this vocabulary word list is here to expand your language skills if you're ready let's get started our first material is concrete a versatile and robust substance used in construction it is durable versatile and structural concrete is a composite material that consists of Aggregates cement and water it's known for its ability to withstand Heavy loads and adverse weather conditions making it an essential

ingredient in countless construction projects next up we have steel a strong and resilient alloy widely utilized in construction it's manable corrosion resistant and duct properties make it an ideal choice for building structures that require both strength and flexibility from skyscrapers to Bridges steel plays a crucial role in modern architectural Marvels moving on to brick a traditional and enduring Building Material fire resistant insulating and economical bricks are rectangular Blocks made from clay or other materials they are often used in walls and Foundations providing stability and insulation to structures now let's talk about wood a natural and

renewable construction material it's renewable biodegradable and insulating characteristics make it a popular choice for both structural and decorative Elements in buildings from sturdy support beams to intricate carvings wood adds warmth and character to architectural designs no modern building is complete without glass a transparent and captivating material translucent reflective and aesthetic glass is not only used for Windows but also for facades and interior partitions allowing natural light to flood spaces and create Visually stunning environments let's shift our Focus to Asal a durable and flexible material often used in road construction its weather resistant waterproof and abrasion

resistant qualities make make it perfect for surfacing roads and walkways ensuring safe and smooth Transportation similar to Concrete concrete blocks are essential building units with their own merits they are cost effective modular and loadbearing Allowing for efficient and customizable construction concrete blocks find use in walls foundations and other loadbearing applications when it comes to Interior Design ceramic tiles are a fantastic choice these tiles are decorative resilient and moisture resistant making them suitable for floors walls and even ceilings in areas with high humidity or heavy foot traffic last but not least let's explore insulation materials which

are crucial for maintaining comfortable Indoor environments these materials are thermal acoustic and energy efficient providing a barrier against heat sound and energy loss in buildings and there you have it a comprehensive vocabulary word list on construction materials by getting familiar with these terms and their unique qualities you'll gain a deeper understanding of the construction world's [Music] Language hello you're very welcome to learning English Pro in this video we will be looking at vocabulary relating to construction PPE PPE stands for personal protective equipment first up we have hard hat in American English or safety helmet in

British English no matter what you call it this headgear is a musthave on construction sites protecting workers from potential head injuries due to Falling Objects next on our list is safety glasses in amer American English or safety goggles in British English these protective eyewear Shield the eyes from dust debris and hazardous substances making sure you have Clear Vision and stay safe on the job let's move on to earplugs you guessed it right the term Remains the Same in both American and British English these Little Wonders protect your ears from loud noises commonly Found on construction

sites ensuring you maintain your hearing health and for the same reason we use safety ear muffs next we have the high visibility vest in British English or high visibility jacket in American English this brightly colored garment enhances visibility especially in low light conditions making you easily noticeable and preventing accidents now let's talk about steel towed boots in American English or Safety boots in British English these heavy duty boots feature reinforced toes providing vital protection against heavy objects accidentally falling on your feet moving on we have respirator it's called the same in both American and British

English it is a must have for construction workers this device filters out harmful particles and ensures you breathe clean air and similar to a respirator we have a dusk mask which once again shares the same term in both American and British English this mask is essential for safeguarding your respiratory system from dust and other Airborne substances an important piece of construction PPE is the harness or safety harness a safety harness is crucial for anyone working at Heights keeping you secure and preventing dangerous Falls used with the harness is the safety harness lanyard once again this

Term is consistent in both American and British English the lanyard is an integral part of the safety harness providing additional support and security up next we have safety gloves a term that remains changed in both American and British English these durable gloves protect your hands from cuts abrasions and potential hazards while handling construction materials don't overlook knee pads these protective pads ensure your knees stay Safe and comfortable especially during tasks that require kneeling moving forward we have the face shield this Shield protects your face from flying debris Sparks and other hazards when performing specific construction

tasks now let's talk about the welding helmet which once again shares the same term in both American and British English this helmet provides essential protection for your face and eyes during Welding tasks and finally we have the term coveralls in American English or overalls in British English these protective garments Shield your clothing and body from various hazards keeping you safe and sound and that brings us to the end of this English vocabulary lesson on construction PP today we embark on a journey into the world of carpentry tools from the Foundational Hammer to the Precision of

the electric sander join me in exploring the essential gear that empowers the craft of woodworking let's jump straight into our lesson with the hammer the hammer is a versatile tool for driving nails fixing parts and general construction with a handle and weighted head hammers come in various Styles and each are tailored for a specific task they are a Carpenters fundamental tool for shaping and assembling Wood hammer a common type of hammer is the claw hammer this is a specific Hammer with a flat head and a curved claw opposite the Striking surface The Claw is designed

for pulling nails from wood making it a versatile tool for both driving and extracting Nails in carpentry claw hammer the saw is an indispensable cutting tool in carpentry available in lots of different Types the handsaw is a manual Cushing tool with a toothed blade ideal for making precise Cuts in Wood Carpenters use handsaws for various tasks like framing to detailed woodworking offering control and accuracy in their Cuts hand saw next up we have the coping saw this is a small fine- toothed saw used for intricate cting especially for coping joints in molding or trim Carpenters

rely on coping saws for precise curves and intricate shapes coping Saw a circular saw is a power tool equipped with a toothed blade designed for making straight and efficient Cuts in Wood Carpenters use this type of Saw for tasks that require speed and precision such as cutting large sheets of plywood repeat after me circular saw a jigsaw is a power tool equipped with a reciprocating blade ideal for making curved and intricate Cuts in Wood Carpenters use jigsaws for tasks that require precision and the ability to Navigate tight corners and Contours jigsaw a miter saw is

a power tool designed for making precise cross cuts and Cuts in Wood Carpenters use this type of Saw for framing molding and other tasks where accuracy and clean cuts are essential miter saw let's move on to the Chisel a chisel is a sharped edge tool with a beveled Cutting Edge used for carving shaping And cleaning out joints Carpenters rely on chisels for fine woodworking detailing and achieving precise Cuts in wood chisel a tape measure is an essential measuring tool for Carpenters with markings for inches and centim it enables accurate measurements for Cushing and assembling wood

Carpenters use tape measures for layout work ensuring Precision in their projects tape Measure a spirit level is a tool used to determine if a surface is horizontal or vertical Carpenters use levels to ensure that structures and components are aligned correctly it's a crucial tool for achieving balance and accuracy in woodworking projects spirit level a carpenter Square also known as a framing square is a tool with a right angle design Carpenters use framing squares to measure and Mark right angles Aiding in layout and construction of square structures Carpenter [Music] square a power drill is a versatile

tool that combines rosary and percursor action to drill holes or drive screws into wood with various attachments and drill bits Carpenters can accomplish a wide range of tasks effectively making it a must have in Annie Workshop power drill next up we have the screwdriver Set a screwdriver set includes different types and sizes of screwdrivers essential for driving and removing screws Carpenters use screwdrivers to assemble Furniture secure joints and complete various woodworking tasks having a diverse set ensures Readiness for different screw types screwdriver set a rooter is a power tool used for hollowing out an area

in the face of wood often used for decorative or joint Cutting purposes Carpenters utilize rooters to create intricate designs edges and grooves in Wood enhancing the Aesthetics of their projects [Music] router a carpenter's pencil is a specialized pencil with a flat rectangular shape preventing it from Rolling away Carpenters use these pencils for marking and layout work on wood ensuring accurate measurements and cutting guides Carpenter's [Music] pencil wood glue is an adhesive used in carpentry for bonding wooden surfaces Carpenters rely on wood glue to create strong and durable joints enhancing the structural Integrity of their woodworking

project objects wood glue a bench plane is a hand tool used for smoothing and shaping wood surfaces Carpenters use these tools to achieve a smooth finish on Lumber ensuring that their projects have a professional and Polished appearance bench plane we also have an electric version of this tool called the electric plane ER used for removing a thin layer from the surface of wood Carpenters use electric planers to smooth roof Lumber or adjust the thickness of wooden boards with Precision Electric planer a nail gun or nailer is a power tool that drives Nails into wood quickly

and efficiently Carpenters use nail guns For tasks such as framing attaching molding and securing components saving time and effort compared to traditional nailing methods nail [Music] gun sandpaper is an abrasive material used for smoothing and refining wood surfaces Carpenters use different grits of sandpaper to achieve the desired level of smoothness and prepare wood for finishing sandpaper we also have something very Sim similar which is the sanding block repeat after me sanding block and of course we have the electric version the electric sander designed for quickly and efficiently sanding large surfaces this tool can save a

carpenter lots and lots of time and effort electric sander one of the most important tools for a carp penter is the workbench this is a sturdy table designed for woodworking tasks it provides a flat Stable surface for cutting assembling and shaping wood [Music] workbench and that wraps up our lesson on carpentry tools I hope you enjoyed it if you found it informative make sure to drop a like And subscribe to my channel learning English Pro for lots more enjoyable learning content today we're diving into the intricate world of Plumbing exploring the essential tools and equipment

that keep Our water flowing smoothly whether you're a DIY Enthusiast a homeowner or just curious about the plumbing trade this video is your gateway to Plumbing proficiency our first Plumbing tool is the pipe wrench this robust adjust wrench is designed to grip and turn pipes and fittings with Precision its sered jaws provide a strong secure hold making it an indispensable tool for any Plumbing task requiring a tight grip for the Pronunciation it's important to remember that the W here is silent pipe wrench [Music] next up we have the pipe cutter this essential tool allows plumbers

to make clean precise cuts on pipes its Cushing wheel slices through various pipe materials ensuring smooth burree edges for a seamless connection repeat after me pipe cutter a similar tool is the tube cutter designed for Cushing softer materials For tubing tube [Music] cutter something that will be familiar in lots of households is the plunger the plunger is a versatile tool for tackling clogs in drains and pipes by creating pressure it dislodges blockages making it an essential tool for quick and effective Plumbing fixes [Music] plunger a pipe threader is a critical tool for creating threaded connections

On pipes a pipe threader can be a simple handheld device an electronic device or a larger machine when we talk about threads in relation to piping these are the ridges on the inside or outside of a pipe that allows them to be joined or screwed together the pipe threader is important for creating these threads on pipes to facilitate secure and leak resistant Connections in Plumbing Systems pipe Threader a pipe reamer steps in to ensure the smooth and beveled edges of Co pipes this tool is crucial for preparing pipes for connection guaranteeing a snug fit and

enhancing the overall Integrity of the plumbing system let's check the pronunciation one more time pipe [Music] reamer a pipe bending tool is a master of shaping pipes without crimping or kinking them plumbers use this tool to Achieve precise bends making it indispensable for creating customized Plumbing installations a similar tool is the tubing Bender this helps in shaping copper and plasting tubing without damaging it plumbers tape or Teflon tape is a simple yet effective tool for creating leak proof seals on threaded pipe connections this versatile material often made of PTFE ensures a secure and watertight Seal

preventing leaks in plumbing joints so we can call this plumers tape or Teflon tape the propane torch is a plumber's trusted heat source for soldering and Welding pipes this tool equipped with a controlled flame allows plumbers to create strong durable connections for various Plumbing applications propane torch stepping into the digital age the pipe inspection camera is a high-tech Marvel With a camera on the end of a flexible cable plumbers use this tool to inspect and diagnose issues within pipes providing a visual guide for precise repairs pipe inspection camera the augur is a versatile tool in

a plumber's Arsenal for cing blockages in pipes and drains featuring a spiral shaft this tool adeptly navigates through clogs restoring proper flow and functionality to Plumbing Systems repeat after me augur our next tool is the PEX crimp tool the term PEX stands for Crosslink polyethylene this tool is specifically designed for securing peex tubing with crimp Rings ensuring reliable and watertight Connections in Plumbing Systems the PEX crimp [Music] tool channel lock pliers are the go-to adjustable and versatile tool for plumbers with serrated jaws and an Adjustable Pivot Point these pliers enable plumbers to grip Twist and

Turn pipes and fittings with ease Channel lock pliers the forced key proves its utility as a specialty tool for turning water supply shut off valves this compact yet essential tool is a musthave for plumbing fixture repairs providing easy access to shut off water flow faucet key let's move on to the the compression fitting puller this comes into play for Efficiently and removing compression sleeves and nuts from pipes this tool simplifies repairs and modifications in Plumbing Systems making the Plumber's job smoother repeat after me compression fitting puller a versatile cutting companion is the hacksaw this is

a crucial tool for plumbers with a fine toothed blade it cuts through various Plumbing materials including pipes and plastic tubing with Ease and precision hacksaw the pressure test pump takes on a crucial role in plumbing Diagnostics plumbers use this tool to pressurize Plumbing Systems detecting leaks and ensuring in the Integrity of installations before they are put into service repeat after me pressure test pump the adjustable wrench is an Ever reliable tool for plumbers with an adjustable jaw it grips and turns pipes Fittings and nuts of various sizes making it a versatile and essential tool for

plumbing tasks adjustable wrench understanding these Plumbing tools and equipment is like having a comprehensive toolkit for plumbing success whether you're a DIY Enthusiast or simply curious about the plumbing trade I hope this detailed exploration has shed light on the intricacies of the plumbing Profession today today we'll be embarking on a fascinating journey into the world of power tools our first tool is drill a drill is a versatile power tool that with its rotating drill bit bores precise holes into various materials like wood metal or concrete a circular saw is a formidable cutting tool featuring a

toothed circular blade it excels in slicing through a wide range of materials like wood plastic and Metal the jigsaw known for its versatility employs a reciprocating blade to cut intricate curves and shapes into materials next up we have the angle grinder this is a handheld Powerhouse it employs an abrasive disc for tasks like grinding cutting and polishing Metals Stone and other materials let's move move on to the electric sander this is designed to swiftly smooth surfaces using moving Sandpaper making it an essential tool for Woodworking and finishing tasks we also have the belt sander with

its continuous loop abrasive belt this is the go-to tool for heavyduty sanding and Swift material removal our next tool is the roer this is indispens ible in Wood workking it is used to hollow out areas in wood or plastic it is a go-to tool for creating decorative edges and profiles a planer is used to skillfully Shave down the surface of wood resulting in a smooth and even finish it's a Cornerstone of carpentry and woodworking a tile saw equipped with a specialized blade is tailored for precise cutting of camic or stone tiles a must have for

tiling projects the chainsaw is an essential tool in forestry and Landscaping it is purpose built for cutting through tree branches and Logs with efficiency let's move on to demolition Hammer with its powerful blows the demolition Hammer is designed for breaking down concrete masonry and other challenging materials making demolition tasks more manageable a heat gun generates hot air and serves a variety of purposes from stripping paint to shrinking tubing and even to thawing frozen pipes the concrete vibrator is a critical tool in concrete work helping to eliminate air bubbles from freshly Poured concrete ensuring a strong

and smooth finish a nail gun also known as a nailer is a a powerful tool that drives Nails into various materials with precision and speed it's commonly used in construction and woodworking for faster and more efficient fastening power tools are an important part of various professions and hobbies from construction to crafting learning the vocabulary related to these tools Will enable effective communication and understanding in these fields if you found this video informative drop it a like and subscribe to my YouTube channel learning English Pro for lots more informative content hello and welcome to my latest

English vocabulary lesson on tools yes we are exploring over 35 new English words and their pronunciation in this lesson so if you're ready sit back relax and let's learn some English together so Our first word is the subject of our video tool and I'm going to give you the definition for this as well a tool is a noun and it describes a device or Implement especially one held in the hand used to carry out a particular function so our first tool is Hammer repeat after me hammer our next tool is commonly used with the hammer

nail repeat after me nail a bigger type of hammer is called a Sledge Hammer repeat after me sledg Hammer sledg Hammer another type of hammer that we can use is a mallet repeat after me Mallet and a mallet generally has a large softer head our next common tool is a screwdriver repeat after me screwdriver screwdriver there are two main different Types of screwdrivers the first is called a flath head screwdriver flath head screwdriver and the second type is called a Phillips head screwdriver Phillips head screwdriver and with a screwdriver you use a screw repeat after

me screw [Music] our next tool has an unusual name spirit Level spirit level and if you want an electronic version you can get a digital spirit level digital spirit level up next we have tape measure repeat after me tape measure next up I have a question for you what is this called I can assure you that not very many English speakers would know the name of this tool it's called a cocking gun repeat after me cocking Gun up next we have sandpaper sand sand paper and the electrical option is an electric sander electric sander our

next tool generally stays in one place Vice repeat after me Vice our next tool can be found in most houses plunger repeat after me plunger and this tool is found Everywhere scissors repeat after me scissors our next tool is chisel repeat after me chisel and up next we have file repeat after me file our next tool is pliers pliers up next we have a difference between American and British English with one tool called a wrench in American English or spanner in British English and with wrench we have a silent W so bear that in mind

so one more time in American English this tool is called a wrench and in British English it is called a spanner and this difference carries over to a similar tool called a monkey wrench in American English or simply an adjustable spanner in British English so we have monkey wrench or adjustable spanner and lastly we have a a much bigger type of wrench called a pipe Wrench and I believe this is what it's called in British and American English a pipe wrench up next we have a Duo of tools the [Music] nut and the bolt these

are commonly referred to together the nut and bolt our next tool helps you reach higher a ladder repeat after me ladder and for a smaller type of ladder That you may have in your home we call a step ladder step ladder let's move on to our final tool the paint brush repeat after me paint brush and where is the best place to keep all of your tools it is in the tool boox repeat after me toolbox today we embark on an exciting Journey Through the world of engineering it's a field that powers Innovation and Shapes

the world around us before we begin remember that the word list and detailed definitions are available for revision after this lesson in the video description engineering is the application of scientific and mathematical principles to design construct and maintain structures systems and processes it plays a crucial role in our lives from the buildings we inhabit to the technology we use civil engineering focuses on the design And construction of infrastructure like roads Bridges and buildings it ensures that these structures are safe efficient and durable mechanical engineering involves the study of machines and mechanical systems from engines to

manufacturing equipment it's about making things work effectively and safely electrical engineering centers on the study of electricity electronics and electromagnetism it's the backbone of Everything from power distribution to Modern Electronics Computer Engineering Blends electrical engineering and computer science to develop computer hardware Ware and software it drives the technology we rely on daily next up we have chemical engineering this type of engineering employs chemistry principles to design and optimize processes for producing chemicals fuels and materials Contributing to various modern Industries let's let's move on to aerospace engineering this is all about aircraft and spacecraft design testing

and development it's what makes human space exploration and air travel possible Structural Engineering specializes in designing and analyzing structures to ensure their safety stability and integrity moving along to environmental Engineering this focuses on Environmental Protection and sustainability addressing issues like pollution control and resource conservation material science studies the properties and applications of materials like metals Ceramics and polymers Paving the way for Innovations in various Industries our next engineering term is CAD CAD is an acronym of computer aided design CAD is the use of specialized Software to create detailed 2D and 3D models and designs for

engineering projects a prototype is an early model or sample of a product used for testing and refining the design before mass production an important term for any engineer is innovation Innovation is the process of introducing new and improved ideas products or processes Innovation drives progress and change Sustainability involves using resources in a way that meets current needs without compromising future Generations it's about responsible Resource Management robotics is the design and creation of robots to perform various tasks from manufacturing to exploring challenging environments let's move on to thermodynamics this is the scientific study of heat energy

transfer and the Relationship between heat work and energy friction is the force that opposes motion when two surfaces are in contact it's a critical factor in mechanical design affecting the efficiency and wear of moving parts the term loadbearing refers to a structure or materials capacity to support a weight or Force without failing it's a fundamental consideration in construction and engineering design voltage measures electrical Potential difference which drives current flow in electrical circuits it's a key Concept in electrical engineering a blueprint is a detailed technical drawing or Plan used in construction and Engineering projects to communicate

precise information about the design and structure and there you have it my Essential engineering vocabulary for beginners each term is a building block in this exciting field of knowledge and Innovation remember the word list and Detail definitions are available for Revision in the video description thanks for for joining me today if you enjoyed this lesson why not drop it a like And subscribe to my channel learning English Pro for more informative content in today's video we're diving into the world of electricians and exploring essential vocabulary relating to this role our first term is voltage voltage

can be measured in volts this represents the electric pressure in a Circuit it's the force that pushes an electric current through wires and components understanding voltage is important for electrical maintenance as it ensures safety and efficient operation next up amperage this is measured in Amper and it tells us the flow rate of an electric current in a circuit it's like the volume of water flowing through a pipe electricians need to be aware of amperage to prevent overloading circuits and ensure proper Functioning let's dive into resistance resistance measured in ohms is the opposition to the flow

of electricity in a circuit it determines how much a component or material resists the passage of an electric current understanding resistance is important for Designing and troubleshooting electrical circuits moving on to conduit in electrical work a conduit is a protective tube or pipe used to encase Electrical wires it Shields the wires from damage and keeps them organized conduits are important for safety and maintaining the Integrity of electrical installations now let's talk about the multimeter a multimeter is an essential tool for electricians it can measure voltage amperage and resistance making it indispensable for troubleshooting and testing

electrical systems it's like a Swiss army knife for electricians grounding is a safety Measure that connects electrical systems to the Earth it helps prevent electrical shocks and ensures the safe dissipation of excess voltage proper grounding is a must in electrical maintenance now circuit breakers the these devices automatically interrupt the flow of electricity when a fault or overload occurs they are crucial for protecting electrical systems and preventing electrical fires a lot of times you will find these Circuit breakers at a load Center or electrical panel this is the central distribution point for electrical circuits in a

building electricians use load centers or electrical panels to control and distribute power throughout a structure next on our list is fuses fuses protect devices that melt or blow out when there's an overcurrent they act as sacrificial elements preventing further damage to the Circuit Electricians often replace fuses as part of their maintenance work our next term is Conductor conductors are materials that easily allow the flow of electricity in contrast to insulators which we'll get in a minute conductors like copper and aluminium or aluminum are commonly used in electrical wiring now let's discuss insulation or insulators these

materials are the ones that surround electrical wires to Prevent them from coming into contact with other conductive materials proper insulation is essential to prevent short circuits now let's look at a Transformer Transformers are devices that are used to change the voltage level of an electrical circuit they play a crucial role in transmitting electricity over long distances and are found in power Distribution Systems moving on to gfcis or ground Vault circuit interruptor these devices are designed to protect people from electrical shocks they monitor the current balance between the hot and neutral wires and quickly shut off

the power when an imbalance indicating a ground fault is detected next we have voltage drop a voltage drop is the reduction in voltage as electricity travels through a circuit it is a critical consideration for electricians when designing circuits to Ensure that appliances receive the required voltage for proper operation next up we have ohms law this states that the voltage across a conductor is directly proportional to the current flowing through it provided all physical conditions and temperature remain constant ohms law can be applied in numerous ways in our daily life including electric heaters cattles fans mobile

chargers and fuses next we have junction boxes these Boxes are used to protect and connect electrical wires they serve as a secure enclosure for splices ensuring safety and organization in electrical installations moving on to capacitors these components store and release electrical energy they have various applications including power Factor correction filtering and timing in electrical circuits now what are these terms AC and DC electric current flows in two ways as An alternating current or AC or direct current DC the main difference between AC and DC lies in the direction in which the electrons flow in DC

the electrons flow steadily in a single Direction while electrons keep switching directions going forward and backwards in AC now let's discuss diodes diodes allow current to flow in One Direction while blocking it in another they are vital in rectifying ac voltage to DC and have Numerous uses in electronics our next term is current limiter these devices restrict the amount of current that can flow through a circuit electricians use them to prevent excessive current protecting sensitive components and devices inverters convert DC or direct current into AC alternating current they are essential for powering appliances that require

AC such as most household devices And there you have it our word list of essential terms for electricians today we have an exciting word list for all you car enthusiasts out there in this video we're going to explore some essential Automotive tools and equipment our first term is wrench in American English and in British English it is often referred to as a spanner a wrench or spanner is a handy tool for turning nuts and Bolts next up we have the screwdriver this name is shared in both American and British English this tool is perfect for

tightening or loosening screws in your cars components like the engine or the interior a Jack is called the same in both American and British English it is a lifting tool that allows you to raise your car off the ground essential for tasks like changing tires Pliers are versatile tools they Help with gripping bending and cutting wires and other materials a tire pressure gauge is crucial for maintaining proper tire pressure which is essential for safe and efficient driving we have a slight spelling difference with the word Tire in American and British English you can see that

on screen an oil filter wrench is a type of wrench designed to remove and replace the oil filter in your car's Engine jump cables is the term used for this piece of equipment in American English in British English they are often called jump leads these tools are used to jumpstart a car with a dead battery by transferring power from another vehicle something very handy for aspiring mechanics is a socket set it's a collection of socket wrenches and accessories perfect for various Automotive Tasks there is still lots more vocabulary to come in this lesson but I

just thought I'd let you know on my channel page I have lots of additional vocabulary lessons relating to cars and driving some of those are linked on screen and I have them all linked down in the video description waiting for you so make sure to check those out a grease gun is used to to apply lubricating grease to components like bearings and Joints ensuring smooth Operation a multimeasure is a type of electrical diagnostic tool which measures voltage current and resistance in your car's electrical system let's move on to spark plug gap gug this helps to

ensure the proper gap between the spark plug electrodes crucial for engine performance a brake bleeder kit is a essential tool for removing air from the brake system maintaining proper brake Function a timing light is used to adjust the ignition timing of the engine for Optimal Performance another piece of essential equipment is an OBD2 scanner this is used for Diagnostics and maintains its name in both American and British English it reads and interprets your carers onboard computer for troubleshooting let's move on to torque wrench this tool is crucial for Tightening bolts to the manufacturer specifications preventing

overtightening or under tightening and there you have it our car Tool's vocabulary with added bonus of highlighting the differences between British and American English terminology if you found this video helpful don't forget to hit that like button And subscribe for informative word lists in today's video we will be exploring English vocabulary relating to Architectural details you can find on buildings before we begin make sure to drop a like and hit the Subscribe button the first word we encounter in our lesson is facade this word relates to the front exterior of a building off often featuring

decorative elements it is the part of a building which faces the street let's move on to our second word which is roof line this word describes the outline or shape of the roof as seen from the ground it is the Point where the roof Edge meets the property wall at the roof line we have the eaves this describes the part of the roof which overhangs the property wall and provides shelter protection and in some cases shade our fourth word is Gable the Gable is the Triangular upper part of a wall at the end of a

pitched roof a pitched roof is one which is pointed or peaked a balcony is a platform projecting from the wall of a building usually with a ballustrade or Railing they can be most commonly found in apartment buildings a portico is a covered entrance with a roof supported by columns often leading to the main entrance of a building it is found in lots of styles of houses from classic and modern to Victorian or colonial revival our next architectural feature is called a freeze this is typically found on Ancient buildings like temples in Greece and Egypt it

describes a decorative horizontal band typically Found on the exterior wall below the roof our seventh word is cornice a cornice is a decorative molding or projection that crowns the top of a building or wall our next feature can be called a pillar or a column it is a vertical support that holds up part of a building or structure a column or pillar can be made of stone wood or metal and in lots of cases it is also a decorative feature an archway is a curved or pointed opening in a wall often Supporting the structure above

it archways are one of the most ancient types of architectural design with earliest examples hailing from the second millennium BC our 10th term is window sill this is the horizontal base at the bottom of a window opening staying with the topic of Windows our next term is sash window a sash window is a window with two movable panels that slide vertically a dormer window is a type of window which projects vertically Out from a sloping roof our next term is yet another type of window called a skylight it is a type of window set in

a roof or ceiling which allows natural light to enter a parapet is a low protective wall or railing along the edge of a roof balcony or Terrace our next architectural feature is often found on the roof of a church Church a steeple is a tall pointed structure it symbolically points to Heaven as per religious beliefs a foundation is the Solid base that supports the entire building and prevents settling our final term for this lesson is gutter on a building a gutter is a trough at the edge of the roof to collect and channel rainwater away

from the building and that brings us to the end of this English lesson on architectural features I hope you enjoyed the lesson hi everyone and welcome back to learning English Pro it's Jer here in this video we're going to delve into the world of Flooring and explore lots of related terms that you may need to know if you're doing up your house or if you're just interested in expanding your English vocabulary so if you're ready let's Jump Right In and the first type of flooring we'll take a look at today is hardwood flooring this is

made from solid wood and is known for its durability and Timeless Beauty it's often used in homes and Commercial spaces the Grain in hardwood flooring Refers to the unique patterns and lines in the wood's surface adding character to the [Music] floor with hardwood flooring you'll often hear people talking about the Finish or the need for a refinishing the finish on hardwood floors reflects the look of the floor and it can be matte semiglossy or glossy and all of these looks affect both the appearance and the maintenance of Hardwood floors refinishing hardwood floors involves sand and

resaling the surface to restore their original shine and smoothness our next term is plank planks are individual strips of hardwood used to create the flooring surface they come in various widths and sizes another term you'll need to know is species there are lots of different types of wood species used in flooring Such as Oak Maple and Cherry all of these different types of species offer varying looks and durability let's move on to a different type of flooring this is laminate flooring it is a coste effective option made of composite wood materials and it mimics the

appearance of hardwood or tile an essential term when it comes to laminate flooring is interlocking laminate planks often Feature interlocking edges making installation easier and more secure the different planks click in together it's a little bit like a jigsaw puzzle with straight [Music] edges our next term is underlayment or underlay this is a thin layer placed beneath lamin flooring to provide cushioning it has features like sand absorption and moisture Protection our next type of flooring is tiles sometimes you'll hear people refer to it as tiling a tile flooring is versatile and comes in various materials

like ceramic porcelain and natural stone it's common in kitchens and bathrooms and comes in a huge variety of styles and colors grou is the mixture used to fill the gaps between tiles securing them in place and enhancing the overall look when we talk about the picity of a Tile we're talking about its ability to absorb water so picity can be an important consideration when choosing tiles for wet areas like a bathroom or shower room an alternative type of tiling is a mosaic Mosaic tiles are small often colorful that can create intricate patterns and Designs let's

move on to carpets carpet flooring consists of soft fibers and is Po popular for its comfort And insulation properties it's ideal for bedrooms and living rooms a technical term when it comes to carpets is pile pile refers to the density and length of the carpet fibers these considerations can affect its texture and appearance our next term is Berber Berber carpet has a loopt pile construction and is known for its durability and stain resistance you'll often see it used in places where there Is a high foot traffic like in a hallway or on a staircase an

underpad is similar to an underlayment or underlay this is what goes underneath the carpet and it provides cushioning and it can extend the life of a carpet if you're getting a new carpet you need to know the term carpet laying this is the act of installing cutting and fitting a carpet to a room or an area and it's usually done by a Professional let's move on to our next flooring called lenium sometimes this is shortened to Lono lolium is made from materials such as solidified linseed oil Pine resin Grand cork dust sawdust and mineral fillers

such as calcium carbonate it was invented in the mid 19th century and it is an economical choice for Floor Covering like a carpet it usually comes in one piece and is cut and fitted to the required Area vinyl floring is similar to lolium but it is made of a very different material it is resilient and waterproof and often used in high moisture areas like kitchens and bathrooms a luxury vinyl plank or an lvp is a high quality vinyl flooring that mimics the look of hardwood planks whether you're using lenium or vinyl flooring you're going to

need adhesive adhesive is another name for glue adhesive ensures that the Floor Covering is securely attached to the floor beneath our next floor type is concrete flooring concrete is that gray material we see in lots of construction but when it's used in flooring it can give a beautiful finish and it's known for its durability and can often be found in industrial and modern settings to give concrete flooring a really nice finish we need to do some polishing polishing concrete floors Involves grinding and smoothing the surface to achieve a glossy finish a type of flooring which

is known for its glossy finish is marble flooring this is a type of natural stone flooring known for its unique veined patterns and luxurious appearance it's commonly used in high-end homes and Commercial spaces when we talk about veining or veins in Marble we are referring to the distinct patterns and streaks that run through Marble each slab or piece of Marble is one of a kind due to its veining making it a sought after choice for interior design our next term is mortar this is the adhesive used to secure marble tiles to the subfloor during installation

it's essential for stability and durability and that my friends brings us to the end of this English lesson on flooring hello you're very welcome to this English vocabulary lesson on on Metals if you've ever wondered about the Different types of metals in English this is the lesson for you let's take a look at our lesson plan you'll be learning lots of key vocabulary along with perfect pronunciation plus some interesting context along with some excellent sentence examples I don't know about you but I'm ready to learn lots of interesting vocabulary relating to Metals so grab a

pen and paper sit back relax and let's get started Okay I'm starting you with a very common metal and one that's probably a little bit difficult to pronounce initially iron repeat after me iron one more time iron now as I mentioned iron is a very common metal in fact there is lots of it in the Earth's core in the center of the Earth iron is used in lots of different ways but when iron is exposed to moist Air it gains rust or gets Rusty so we have two new words here rust the noun and Rusty

the adjective the description word a noun example sentence is the iron pipes have some Rust let's take a look at an adjective example sentence the iron pipe are Rusty we can also use the adjective strong to describe iron and in very tiny amounts iron is an important nutrient in fact it is essential for Health and it's very important for a healthy brain let's move on to our next metal gold repeat our after me gold gold is very popular throughout world culture but did you know nearly all the gold on earth came from meteorites that bombarded

the planet over the 200 million years after it was formed on the periodic table gold is Represented by the letters Au and Au comes from the old Latin name for gold Orum which means shining Dawn or glow of Sunrise gold is popular in jewelry and decoration but it is also popular in other Industries like Electronics Dentistry and Medicine if this is the first time you're visiting my YouTube channel learning English Pro you're very welcome my name is jar make sure to subscribe And like this video right now let's move on on to our next metal

Silver repeat after me Silver an adjective in English that we can use to describe silver very well is reflective in fact silver is the best known reflector of visible light and did you know that silver is commonly used in mirrors have you ever wondered where silver comes from well the world's top producer of silver is Mexico for our next metal we have two different pronunciations the American English pronunciation is aluminum aluminum and in British English it is called aluminium repeat after me aluminium it is interesting to note that aluminium or aluminum does not suffer from

rust or cannot get rusty we could say unlike iron aluminum will not get rusty in moist air you Could use the adjective rust proof and say aluminum is rust proof another adjective we could use to describe aluminum is recyclable aluminum is a Rec cyclable metal our next metal is titanium repeat after me titanium the building you can see on screen is the Guggenheim Museum bilau in The Basque region in Spain and it is covered in titanium titanium is very strong but we Could also use the English adjective lightweight to describe it it is very light

it is not heavy when compared to other metals did you know that titanium does not occur naturally it needs to be extracted from certain minerals and they are anatase brookite ilite perovskite rutile and Titanite our next metal is copper repeat after me copper let's take a look at some interesting Facts relating to Copper it was one of the first Metals used by humans and an amazing fact about copper is that it is antibacterial this adjective describes something that tends to prevent the growth or spread of bacteria copper is also used in architecture and copper that

has been exposed to the air will undergo a process called oxidization and slowly turn a green color and I think this fact Makes it my favorite metal it's truly a beautiful color another metal that's used a lot in ornaments is bronze repeat after me bronze bronze is not a natural metal it is an alloy the definition of an alloy is a metal made by combining two or more metallic elements bronze is a cheap and strong metal and is used a lot in statues an example sentence could be a lot of Statues in sissies are made

from bronze and the statue on screen is probably the most famous bronze statue in the world The Little Mermaid which can be found in C C Haagen in Denmark the final metal we will take a look at in today's lesson is steel repeat after me steel this metal is used in all walks of life and we could say that steel is the most recycled material in the world and like the other metal bronze Steel is an alloy made from Iron and other metals and the place where metals like Alloys are made is called a Foundry

repeat after me Foundry let's take a look at our final sentence example metals and Alloys are created and processed in The Foundry and that brings us to the end of our lesson I quite enjoyed making making this video on Metals so if you'd like Another one please let me know in the comments below I'd only be too happy to oblige hey everyone I have been thinking about doing an English lesson on rocks for a while and I am very excited to bring it to you today rocks are everywhere you look in life from our rocky

planet to the buildings we live in and the products and items that are part of our everyday lives in this video I will talk you through the different categories of rocks and the names in English of different rock materials and get ready for lots of additional vocabulary in this video as we discuss rocks I will be highlighting lots of additional words for you after the lesson stay tuned for an extensive glossery on all these highlighted words where you'll learn the definition of each word so we've got lots to learn on rocks and English in this

lesson so let's get started our first category of rock is Ignus rock this word is a little tricky for English beginners so let's try it one more time Ignus rock where do we get this strange word ignas comes from Ignus which is the Latin for fire so this may tell you something very interesting about these types of rocks Ignus rock is formed by the cooling and solidification of lava or magma now you can see that we've highlighted two of these words which will be included in the glossery later In the video lava or magma is

liquid rock which is superheated this can also be known as Molten Rock scientists use the term magma for molten rock that is underground and lava for molten rock that breaks through the Earth's surface like with a volcano a common type of Ignus rock is basalt Basalt is used in many different ways in Construction our next ous rock is granite granite is really common in my home country of Ireland it is commonly used to decorate kitchens and bathrooms along with a myriad of other different types of buildings our next ous rock is very popular in fiction

obsidian I have seen this material used in many fantasy books as a special mystical material but it's the same as every other ous Rock I'm afraid no magic Here our next ous rock is andesite and this is used in lots of different construction and sculpture like the buddy you can see on screen our next ous stone is commonly used on the foot it's also kind of a weird name for a rock pomus this Stone can be massaged on the skin to remove rough or dry skin our final ous rock is paradite repeat after me Perodite

you might never have heard of perodite but it is a source of lots of commonly known materials and metals such as platinum magnesite and diamonds okay it's time to move on to a different category of rock this time we're looking at sedimentary rock this word is full of syllables and a little bit tricky let let's try it one more time sedimentary rock so you may be asking yourself what is sedimentary rock these are rocks Which are formed by layers of mineral and organic material that accumulate and under huge pressure transform into rocks now this takes

a very very long time like millions and millions of years and all these layers of organic matter which are dead animals dead plants all build up over time and they transform into rocks and sometimes we can see the imprint of these animals and plants in the rocks and these are called fossils the fossils found in sedimentary rocks Are fascinating and they can show us so much about ancient creatures and plant life but unfortunately there is a downside with some of these rocks becoming fossil fuels and these fuels when burnt are contributing to climate change a

sedimentary rock which is also a fossil fuel is coal but not all sedimentary rocks have such a bad Association chalk is a very very common sedimentary rock which is used in schools around the world and in lots of Different Industries and of course there is the famous pyramids of Giza which are constructed of the sedimentary rock Limestone and I'm sure you've seen the Grand Canyon in America on lots of TV shows and movies and it is filled with Sandstone another type of sedimentary rock and our third and final category of rock and it is metamorphic

rock let's say that one more time metamorphic rock metamorphic rocks arise from the Transformation of existing rock types in a process called metamorphism which means change in form the original rock is subjected to heat or pressure which causes a profound physical or chemical change metamorphic rocks have been used in human culture for decorating in building for Millennia some of the most noteworthy and beautiful works of art have been created with this type of rock and probably the most beautiful is Marble repeat after me Marble Marble is very expensive but it does give a beautiful finish

to a statue or fireplace our next metamorphic rock is quartzite and this is mainly used in construction in relation to floors tiles on roofs that kind of thing it's a hard durable stone with a nice color another metamorphic rock which is also used in very much the same way is slate this has a much darker appearance Than quartzite and it's usually almost black or a dark gray okay let's move on to our final metamorphic r Rock which is fillite and like slate and quartzite this is used in lots of different types of decoration around the

Home and Garden I really hope you enjoyed learning all about the different types of rocks but now it's time to go back over all those highlighted words in our glossery okay it might be a good idea to Grab a pen and paper our first word is Cooling and this word is a noun and the definition is the action or process of making or becoming less hot or warm our next word is a little tricky to pronounce solidification repeat after me solidification this noun means the act or process of changing from being liquid or gas to

a solid form our next word in our glossery is molten and this adjective describes Something that has been liquefied by heat and this especially applies to rock or glass our next word is layer and this word means a sheet quantity or thickness of material typically one of several covering a surface or body next up we have mineral which is a noun and it describes a solid naturally occurring inorganic substance and our next word is a verb Accumulate accumulate means to gather together or acquire an increasing number or quantity of something our next word is pressure

and we're using the noun definition of this word and this means the continuous physical force exerted on or against an object by something in contact act with it next up our word is transformation and this noun means a change in form nature or appearance our next glossery word is Process and the noun definition of this word is a series of actions or steps taken to achieve a particular end our penate word is subject and this is subject the verb and as a verb it means to cause or Force something to undergo a particular experience or

treatment and our final word is profound this adjective describes something which is very great or intense and that's it well done you've Completed your lesson on rocks and by watching this video you have increased your vocabulary by over 30 new English words so well done and congratulations you've done really well and thank you so much for watching my video I really appreciate your support it means a lot to me hello you are very welcome to this English vocabulary lesson on doors you're very welcome to my channel learning English Pro my name is j and I'll

be narrating your lesson today if you're ready let's Jump Right In and learn some new English vocabulary our first word of course is door repeat after me door we use the adjective open to describe a door that you can walk through and for a door which is not accessible we would describe it as closed or shut we can also use the verb form of these words open is a regular verb in the past simple we would say I Open the door this morning as a question we could say could you open the door and we

also have the verbs close which is regular and shut which is an irregular verb an example in the past simple tense is I closed the office door before I left for the irregular verb shut in the past simple tense we say I shut the office door before I left sh is unusual because it doesn't change in the past or present let's move on and have a look at A noun that is related to doors this is a door frame repeat after me door frame our next word is Keyhole repeat after me Keyhole and what goes

into a keyhole of course it's a key repeat after me key let's use some of the vocabulary we have learned in some sentence examples I open the door with the key I open the door with the key you need to put the key into the keyhole to open the Door let's use these words as a question do I need a key to open the door one more time do I need a key to open the door in some places like a hotel or an office you may use a key card instead of a key key

card the device that the key uses that is located inside the door is called the lock repeat after me lock the definition is a mechanism for Keeping a door window lid or container fastened typically operated by a key and of course this is also a verb lock our sentence example is I lock the door with the key repeat after me I lock the door with the key and we also have a verb which means the opposite to unlock I unlock the door with the key I unlock the door door with the key and we also

have the adjective Locked the door is locked and of course we also have the other adjective the opposite unlocked the door was unlocked yesterday next up we have another noun door handle repeat after me door handle and the verb that we use with door handle is turn a regular verb turn I turn the handle to open the door or we could say I turned the handle of the door and walked inside the House similar to a door handle is a door knob repeat after me door knob the K is silent also to be found on

some doors is a doorbell repeat after me doorbell and we use the irregular verb ring when we use the doorbell in the present tense we would say I ring the doorbell whenever I visit my friend's house in the past tense ring changes slightly I rang the doorbell last week When I lost my key our next word is a noun door knocker repeat after me door knocker and here again the K is silent the word knocker comes from the verb to knock again we have the silent k and the definition is to strike a surface noisily

to attract attention especially when waiting to be let in through a door let's take a look at this verb knock in Action I knock on my brother's door to wake him [Music] up our next word is another part of the door peep hole repeat after me peep hole and with peephole we commonly use the phrasal verb look through and the definition of this phrasal verb is to place one's eyes so as to see through something like a hole a telescope or window you could say I look through the peephole whenever the Doorbell rings our last

noun is hinge repeat after me hinge and of course this device connects the door to the door frame let's move on to the final segment of this lesson where I will show you how to describe different types of doors there are three main ways to describe Doors by location like the bathroom door how they operate like a sliding door or the material they're Made from like a wooden door let's take a look at some examp examples before we finish our video this is the front door repeat after me front door up next we have the

bedroom door bedroom door and our next door is called the patio door patio door it leads out onto the patio area let's move on to some doors which are named after how they operate these Are automatic doors automatic doors and these are revolving doors revolving doors the next door we will have a look at is a metal door metal door and for our last door we have a glass door glass door and that's the end of our video can you believe there are so many interesting words relating to Doors today we're embarking on an exciting

journey into the world of Agriculture where we'll be exploring a diverse array of farming equipment and Machinery whether you're a seasoned farmer or just curious about the tools that make our food production possible this video is for you our first item is the tractor tractors are the workhorses of Agriculture these versatile machines come in various sizes and are used for a Wide range of tasks from plowing and tilling the soil to transporting goods across the farm their power and adaptability make them the backbone of modern AG gulture now let's talk about the combine harvester this

impressive machine is designed for efficiency it combines the tasks of harvesting and threshing grains such as wheat and oats in a single pass the result is a streamlined and time-saving process for collecting Essential crops the plow is a farming tool with a rich history plows are essential for preparing the soil for planting they break up the ground creating furrows and ridges that facilitate seed placement moving on to the cedar Cedars play a crucial role in establishing crops they are Precision Instruments for planting seeds ensuring uniform spacing and depth the result is efficient and even germination

leading to healthy and Productive fields a cultivator is a multitasking tool that promotes soil Health it breaks up soil compaction removes weeds and irates the Earth cultivators help create the ideal growing conditions for crops promoting better root development and nutrient absorption sprayers are key to protecting crops from pests and nurturing them with essential nutrients these these machines are equipped to apply pesticides fertilizers and Herbicides evenly their Precision minimizes waste while safeguarding the health of the crops an irrigation system is the lifeblood of a farm it's a network of pipes pumps and ditches that deliver water

to crops these systems ensure consistent moisture levels vital for crop health and yield optimization the hay Balor transforms harvested grasses and straws into manageable and storable Bales these compact bundles are Easy to handle and transport making them the ideal solution for storing livestock feed a harrow is a tool that prepares the soil for planting it breaks up clouds of soil levels the ground and integrates crop residues har arrows create a smooth and fertile surface ideal for sewing seeds there are two types of Harrow a chain Harrow and a disc harrow on screen is the disc

harrow the disc harrow employs rotating discs to cut through soil and crop residues Improving soil structure and creating an ideal seed bed a grain cart is the Dependable Workhorse for grain transport it collects harvested grain from the combine harvester and stores it for later transfer to storage facilities grain carts maximize the efficiency of the Harvest moving on to the planter these Precision machines are designed for accurate seed placement they sew seeds At optimal depths and intervals promoting uniform growth and maximizing crop yields a manure spread is an eco-friendly acid on the farm it evenly distributes

organic fertilizers such as animal waste over fields this natural nutrient Source enriches the soil promoting robust crop growth a baale wrapper is a valuable addition to the farm for preserving forage crops it wraps silage or hay Bales in plastic film creating airtight packaging that safeguards the nutritional quality of the feed with its distinctive blades a forage Harvester is an indispensable machine for harvesting forage crops like corn it efficiently processes these crops into feed for livestock ensuring a reliable food source for Animals a grain drill is a Precision planting tool for various types of grains it

sews seeds in rows with Consistent space faing contributing to even germination and healthy crop development the thresher is a vital machine in Grain harvesting it efficiently separates grain from stalks and husks streamlining the Harvest process and making crop collection more efficient a potato Harvester is designed for gentle potato retrieval it carefully lifts potatoes from the soil minimizing damage and ensuring a quality potato crop the cotton picker is a specialized Machine designed for the efficient and delicate harvesting of cotton it separates cotton fiber from the seeds preparing it for processing into various products understanding these farming

equipment and Machinery items is a window into the world of Agriculture whether you're a farmer an agricultural Enthusiast or just curious about the tools that sustain us I hope this video has provided valuable insights hello and welcome to my latest English vocabulary lesson on different types of houses in this video you will learn a detailed glossery of English words which will help you describe in general lots of different types of houses our first type of house is an apartment repeat after me apartment and where can we find apartments we call the building apartments are located

in an apartment building Or an apartment block apartment is more commonly used in American English but in British English an apartment can be called a flat repeat after me flat okay let's move on to our next term which is duplex and duplex describes any house which has two levels or two stories a lot of houses can be described as being duplex and when an apartment has two levels or two stories we simply call it a duplex Apartment let's move on to our next house type which is a little bit smaller Cottage repeat after me Cottage

generally cottages are small and located in the countryside in my homeland of Ireland it is common to see Cottages with a touched roof you can see that indicated on the screen a touched roof is made of dried grass and when a cottage has this type Of roof we simply call it a touched Cottage repeat after me touched Cottage our next house type is a bungalow repeat after me Bungalow when it comes to Bungalows they generally have one level this word is commonly used throughout the English-speaking world but in American English it is often referred to

as a holiday destination home bungalow our next home type is also common in America it is called a Cabin repeat after me [Music] cabin cabins are generally small houses and again in America they are often used for vacation purposes we can describe them as wooden as they are made out of logs which is C Timber and because of this they are sometimes referred to as a log cabin Log Cabin a similar type of house is called A chalet the T here at the end of the word is silent shalet and because they are generally found

in Switzerland they can be referred to as a Swiss Chalet they are typically wooden and found in the Swiss Alps let's move on to our next house type now you may know this building as a barn and it is usually located in a farm these can be made into a house and are called a barn Conversion repeat after me Barn conversion and we use this word conversion because because the barn has been converted or changed into a house the main house or home on a farm is simply called the farmhous repeat after me Farmhouse let's

move on and take our lesson on the road generally houses that can be moved or are on wheels are called mobile homes repeat after me mobile Home in American English these can be referred to as an or V This Acronym stands for recreational vehicle recreational vehicle and in British English this can be referred to as a caravan repeat after me Caravan a caravan or ORV which is a bit bigger and more stationary in American English is called a trailer Trailer and the area which these are stored in and lived in is called a trailer park

trailer Park our next type of house is a detached house repeat after me detached house this type of house generally has two levels and stands alone up next we have semi detached semi detached and this type of house shares One wall with another house semi detached okay let's move on to our next house type which is called a terorist house terorist house a Terrace House is part of a continuous row of houses these are common in the UK and Ireland moving on our next has is called a villa villa a Villa has a particular style

Which is generally from the Mediterranean and they are typically found in warm climates our next house type is a Manor repeat after me Manor manners are generally large houses with lots of land these type of houses are a remnant of the feudal system this is an old system of society where Lords or Kings or princes owned big houses and rented lands to Tenants similar to a Manor is a mansion repeat after me mansion and again these are large houses and usually very expensive they are typically associated with luxury and wealth some people in the world

still live in castles repeat after me Castle castles are defensive homes to help against attack and they are very old and generally not built anymore Our next house type is a palace repeat after me Palace palaces are typically large opulent buildings and typically they are the resident of a leader of a country like a king a president or a prime minister there are very many different types of houses that I wasn't able to include in this video do you know any that I haven't mentioned let me know in the comments below and maybe if I

have Enough words I'll make another vocabulary video on this subject and that brings us to the end of this lesson I hope you enjoyed it let me know how you got on in the comments below I'd love to hear from you in today's lesson we are exploring vocabulary and phrases related to 30 features of a house common things you find in most homes we will focus on our pronunciation and conversational skills today I will repeat each word and Sentence three times if you need to make sure to pause and practice each part to really familiarize

yourself with each word so let's start off with some easy words first up we have window window window and now for our example sentence I need to open the window I need to open the window I need to open the window let's move on to our next word Door door door the kitchen door is locked the kitchen door is locked the kitchen door is locked stairs stairs stairs I walk down the stairs in the morning I walk down the stairs in the morning I walk down the stairs in the morning Balcony balcony balcony I have

some plants on my balcony I have some plants on my balcony I have some plants on my b balcony pasio pasio patio in the summer we have dinner on the patio in the summer we have dinner on the Pao in the summer we have dinner on the Pao garden garden garden the garden is full of flowers the garden is full of flowers the garden is full of flowers fireplace fireplace fireplace the fireplace was cleaned yesterday the fireplace was cleaned Yesterday the fireplace was cleaned yesterday Skylight Skylight Skylight I closed the Skylight before it rained I

closed the Skylight before it rained I closed the Skylight before it rained porch porch Porch my neighbors sit on their porch every evening my neighbors sit on their porch every evening my neighbors sish on on their porch every evening roof roof roof I need to repair my roof After the Storm I need to repair my roof After the Storm I need to repair my roof after the Store garage garage [Music] garage she parked her car in the garage she parked her car in the garage she parked her car in the garage attic attic attic I

have some boxes in the attic I have some boxes in the attic I have some boxes in the Attic basement basement basement the basement is cold and damp the basement is cold and damp the basement is cold and damp chimney chimney chimney the smoke goes up the chimney the smoke goes up the chimney the smoke goes up the Chimney fo fo Foy the foyer was very welcoming the foyer was very welcoming the foyer was was very welcoming hallway hallway [Music] hallway I quickly walked through the hallway I quickly walked through the Hallway I quickly walked

through the hallway archway Archway Archway the old house had many archways the old house had many archways the old house had many archways colume colume colume the colums needed to be repainted the colums needed to be repainted the colums needed to be repainted ceiling Fan ceiling fan ceiling fan I turned on the ceiling fans because it is hot I turned on the ceiling fans because it is hot I turned on the ceiling fans because it is hot crown molding crown molding crown Molding the room room had beautiful crown molding the room had beautiful crown molding

the room had beautiful crown molding way skitting way skitting way skitting the way skitting was painted a light green the way skitting was painted a light green the Wayne skitting was painted a light Green bay window bay window bay window I like to sit and read in the bay window I like to sit and read in the bay window I like to sit and read in the bay window French doors French doors French doors the French doors let in a lot of light from the Garden the French doors let in a lot of light from

the garden the French doors let in a lot of light from the garden sliding glass doors sliding glass doors sliding glass doors my sliding glass doors need to be cleaned a lot my sliding glass doors need to be cleaned a lot my sliding glass doors need need to Be cleaned a lot sun room sun room sun room I often go to the sun room to relax I often go to the sun room to relax I often go to the sun room to relax Walkin closet Walkin closet walk in closet I have always wanted a walk-in

Closet I have always wanted a walk-in closet I have always wanted a Walkin closet pantry Pantry Pantry I have a lot of canned food in my pantry I have a lot of canned food in my pantry I have a lot of canned food in my pantry mudroom mudroom mud room the mudroom is filled with dirty shoes the mudroom is filled with dirty Shoes the mudroom is filled with dirty shoes double vanity double vanity double vanity the double vanity in the bathroom is very convenient the double vanity in the bathroom is very convenient the double vanity

in the bathroom is very convenient Bookshelves bookshelves bookshelves the bookshelves are very dusty the bookshelves are very dusty the bookshelves are very dusty and there we have it at 30 words related to the house well done you've learned lots of new vocabulary today and by practicing these phrases you'll really boost your conversational skills welcome back to learning English Pro in Today's lesson we're going to take a look at English vocabulary and terminology relating to different types of American houses I will be taking you on a lesson to learn lots of English terminology all about the

different styles of popular American houses there are specific and common styles of houses found in the USA and I will teach you the names of them and various features of each of the house in English Okay so let's jump in With our first American house type and the first type is ranch so next up let's take a look at some of the interesting features of the ranch style of house this type of American house has an open floor plan this means that there aren't too many internal walls in the living areas the ranch style of

house also usually has an attached garage this can be used to store your car or other items a pitched roof is Also common in a ranch style house this is a roof that slopes downwards and is usually divided in two parts the material these homes are generally constructed in is wooden or brick another typical feature of a ranch style home is a sliding door to the backyard when it comes to the size and shape of these Ranch houses we would typically say that these are U or L-shaped homes our next style of house is a

Cape Cod so what are the interesting characteristics of a Cape Cod style house they typically have a wide chimney and we would also say that it has a steep roof this means that the roof has a sharp angle our next characteristic of a Cape Cod style house is shuttered Windows shutters are generally a pair of hinged panels fixed to each side of the window that can be closed for privacy or Security these style of homes are generally constructed of brick or clapboard clapboard is overlapping panels of wood our next style of American house is the

shotgun which is very common in the City of New Orleans shotgun style homes are very unique as they are quite slim and rectangular and because the houses are so narrow rooms lead straight from the front to the Back another common feature of these unusual looking houses is the front porch a porch is a covered shelter projecting in front of the entrance to a home or building moving on our next type of house is the Victorian style what are the characteristics of this style of house typically it is two or three story this just means that

there are multiple levels a very common feature of a Victorian style house is elaborate brackets these are indicated on screen they are added to the house purely for decoration and don't hold any structural purpose and another feature of a Victorian style house is patterned shingles shingles are tiles that can cover the roof or parts of the wall and the Victorian style like the shotgun generally has a porch but with the Victorian style it's a very large porch probably my favorite feature of The Victorian house is the towers these really add character to the house and

are prominent in many scary movies we're moving into the modern era next with contemporary homes modern homes are designed with the laces technology and as such they are typically very energy efficient another good way they are good for the environment is that they are built with sustainable and mixed materials this means that they are built With the environment in mind this could mean that they are made with recycled materials or that the materials are sourced locally other features of contemporary homes include Blended living areas along with tall Windows let's move on to our next style

of American home which is the Mediterranean style sometimes you may hear people refer to this type of home as a Villa this style of home will generally have red roof tiles and they are known for having lots of terraces and balconies when it comes to the covering of the external walls the material used is Plaster whenever I think about this style of home the first thing that Springs to mind are the many arches that are included in the design these can be found in passageways doorways and the Shape of the windows let's keep going and

move on to our next style which is Art Deco Art Deco Styles and architecture are synonymous with Miami and Miami Beach they typically have flat roofs and they are well known for their bright colors and these bright colors cover the exterior walls which are generally covered in Stucco which is a type of plaster another feature of the exterior walls Are the geometric details and patterns all of these characteristics give Art Deco its signature style our next style is much older Tudor style homes this style of home is quite unique and it generally has two stories

a common feature is the multiple gabled roofs a Gable is the Triangular upper part of a wall w at the end of a ridged roof on screen you can see that the house has three of these gabled roofs typically on these gabled roofs and Along the walls we have the timber framing as you can see I've indicated this on screen this style of home is also known for having large casement windows a casement window is a window set on a vertical hinge that opens like a door these houses were generally built before central heating became

popular and as such they are known for having sturdy chimneys up next we're going to take a Look at the style of American home called Bungalow so what are the features of this style of home a bungalow is generally a low broad home a very typical characteristic of a bungalow is overhanging Eaves an eve is the part of a roof that meets the walls of a building and the roof of a bungalow is usually a low gabled roof and like many of the American style Of home they have a large front porch this style of

Home can have many different variations and it can also be made of many different materials like wood stucco plaster and Stone hi there welcome back to learning English Pro in today's video we're going to delve into the exciting world of Home Improvement terminology whether you're a seasoned DIY Guru or just starting to dabble in the art of enhancing your living space these terms are going to be Your trusty companions on your journey so if you're ready let's get started our first term is renovation it involves updating and upgrading in your living space from small changes

like painting walls to bigger Transformations like adding new flooring a synonym for Home Improvement or renovation could be DIY this means do it yourself it is the heart and soul of Home Improvement it's all about taking matters into your own hands tackling Projects with your own creativity and skills power tools have become essential for Home Improvement these electrically powered tools like drills and sols make tasks faster and more efficient our next term is loadbearing wall a loadbearing wall is like the backbone of your home it's a wall that supports the structure above it so any

changes to a load bearing wall need careful consideration in the construction of walls a stud is a vertical framing Member within the wall locating studs is important for securely hanging heavy objects like shelves or artwork ensuring they stay in place an accent wall is terminology from interior design it's a wall that's different from the rest often adorned with bold colors textures or patterns adding a pop of Personality Energy Efficiency is all about saving the planet and your wallet it involves using products and Techniques that reduce energy consumption like energy efficient appliances and better insulation a

backsplash is essential for your kitchen or bathroom it's a decorative and protective layer behind sinks and stov tops often made of tiles or other materials grou is like the glue that holds your tiles together it's a mixture used to fill the gaps between tiles keeping them in place and preventing Water damage something that's similar to grout is is a waterproof filler and sealant used to close gaps around windows doors and other areas it's like giving your home a cozy sweater to keep those drafts out something else that keeps your home warm is insulation insulation helps

regulate temperature and keep your home cozy it's like a warm blanket but for your house Insulation can be added to areas like the attic or it can be also used inside walls a drywall is the smooth surface that covers your walls and ceilings making everything look sleek and Polished another term for drywall is gypson board these are the panels used to construct walls and ceilings open concept is design terminology and it is about creating a seamless flow within your home it involves removing walls to connect spaces giving a sense Of spaciousness and modernity flooring refers

to the materials used to cover the floor surface options include hardwood laminate tile and carpet choosing the right flooring can transform a room's appearance and functionality our next term is plumbing plumbing involves the system of pipes and fixtures that Supply water and remove waste from your home basic Plumbing skills like fixing leaks and Unclogging drains can save you time and money let's move on to thermostat a thermostat regulates your home's temperature modern thermostats are often programmable or smart allowing you to set schedules and control the climate to maximize comfort and Energy savings and finally we

have light fixtures light fixtures illuminate your space and enhance its Ambiance from chandeliers to pendant lights Understanding different types of light fixtures can help you create the desired atmosphere in each room and there you have it a crash course in essential Home Improvement terms remember the more you understand these terms the more confidently you can tackle your next project you ready to boost your English skills and get fit at the same time stay with me because today we're diving into 30 essential Fitness phrases that will Have you speaking like a fitness Pro in no time

hi I'm J and welcome back to learning English Pro where I help you improve your English fluency with practical lessons for real life situations today's lesson is perfect for anyone whether you're a physiotherapist a personal trainer or just someone who loves hitting the gym these phrases are designed to be useful across the fitness world and today we're going to treat English like a workout we'll be breaking Down the meaning and form of each phrase showing you how to use them in real life situations and of course perfect your pred I iation and this lesson is

just the beginning it's part of my fitness and exercise in English Master Class a comprehensive series of lessons covering everything you need to know about Fitness and sports related vocabulary from gym equipment and cardio exercises to General gym vocabulary a lesson on 50 injury terms and sports specific lessons Like soccer rugby and lots more this master class is designed to cover it all whether you're training recovering from an injury or just cheering on your favorite team these lessons will give you the language skills you need to help you navigate this lesson check out the timestamps

in the video description you can jump to any section or revisit phrases at your own pace this lesson is great if you're an active learner or a passive listener for active listeners Choose the lesson that interests you the most find a quiet space and take notes with a pen and paper think about ways you can incorporate the English in the lesson into your daily Fitness activities and for my passive Learners play this video in the background and get on with your day this is a great way to engage your natural listening learning skills for my

student members there's a huge guide that accompanies this lesson packed with additional Practice and exercises you can find it under the membership tab if you haven't joined yet click the link in the video description to sign up and get access to all my exclusive lesson materials all right then let's get started and build your English Fitness together with 30 phrases for exercise and Fitness in our first category we are looking at preparation for exercise with phrases relating to warmup and stretching stretch your arms Overhead here stretch means to lengthen or extend a muscle the direction

overhead tells you to reach above your head helping you to warm up your shoulders arms and upper back before any workout let's take another listen stretch your arms overhead let's move on to our second phrase loosen up your shoulders loosen up is a phrasal verb meaning to relax or gently prepare muscles tight shoulders can restrict Movement so this phrase ensures you're ready to exercise without discomfort loosen up your shoulders rotate your hips in circles rotate means to move something in a circular motion the hips are a crucial joint for movement and rotating them helps improve

flexibility and prevent stiffness during exercise rotate your hips in circles let's move on Bend forward and touch your Toes Bend refers to the act of leaning your upper body forward this stretch targets your hamstrings calves and lower back all critical areas to prepare for physical activity Bend forward and touch your toes take deep breaths while you stretch take deep breaths is an important part of stretching as it helps you relax and improves oxygen flow trainers use this to help you ease into stretches without tension Take deep breaths while you stretch our second topic of phrases

relates to Heart boosting activities like cardio and aerobic exercises pick up the pace for 30 seconds pickup means to increase and Pace refers to speed this phrase is commonly used during interval training to get your heart pumping and build endurance pick up the pace for 30 seconds jog in place to get your heart Rate up jog in place means running without moving forward this is a common warm-up exercise that helps elevate your heart rate and prepare your body for more intense cardio jog in place to get your heart rate up our next phrase is keep

your arms pumping while you run pump here means to move your arms quickly back and forth this action adds Momentum to your run and engages your upper body for a more effective workout keep your arms pumping while you run let's move on maintain a steady Rhythm as you cycle maintain means to keep something consistent a steady Rhythm refers refers to pedaling at a smooth even Pace ensuring your workout is effective and controlled maintain a steady Rhythm as you cycle cool down with a slow Walk cool down means to gradually reduce your heart rate after exercise

a slow walk allows your muscles to relax and prevents dizziness cool down with a slow walk our next set of phrases all related to building muscle and endurance with strength training lift the dumbbell slowly and with control the verb lift means to raise something and the phrase with control is a reminder to avoid fast uncontrolled Movements that could lead to injury lift the dumbbell slowly and with control bend your knees as you squat Bend means to form a joint angle in this case bending your knees helps lower your body into the correct squat position which

targets the thighs and glutes bend your knees as you squat our next phrase is push the barbell overhead in a smooth motion here push refers to applying force to move something upward when Paired with barbell this phrase targets upper body strength and shoulder muscles push the barbell overhead in a smooth motion grip the pull bar tightly for stability grip means to hold firmly when doing pull-ups a tight grip is essential for maintaining balance and control grip the pull-up bar tightly for stability brace your core as you lift heavy weights brace means to tighten or Prepare

this phrase reminds you to engage your abdominal muscles to protect your back during weightlifting brace your core as you lift heavy weights our next topic is all about range of motion and relates to flexibility and Mobility training stretch your hamstrings by bending forward stretch means to lengthen a muscle hamstrings are the muscles along the back of your thighs and this Movement helps prevent stiffness and improves flexibility stretch your muscles by bending forward hold the stretch for 20 seconds here hold means to maintain a position without moving trainers emphasize holding a stretch to allow muscles time

to relax and lengthen hold the stretch for 20 seconds rotate your arm in circles rotate involves circular motion Arm rotations warm up the shoulders and improve Mobility rotate your arms in circles extend your leg straight behind you extend means to straighten or lengthen this movement activates the leg muscles and improves balance extend your leg straight behind you align your back before starting the stretch align means to position properly maintaining correct alignment ensures Safe effective stretching and reduces the risk of injury align your back before starting the stretch our next back of phrases relate to Everyday

movement training it's all about functional fitness lift the heavy box using your legs not your back lift means to raise or pick up trainers often use this phrase to teach proper lifting form preventing strain on Your lower back by using leg strength instead lift the heavy box using your legs not your back carry the kettle Bell close to your body of course carry means to hold or move an object keeping the cattle Bell close to your body helps maintain balance and control carry the cattle Bell close to your body twist your torso while holding the

medicine Ball twist refers to rotating the upper body this exercise targets the oblique muscles and improves core strength strength twist your torso while holding the medicine ball let's move on shift your weight to one side during lunges shift means to move from one position to another in this case it's about transferring weight to maintain balance during exercises like lunges shift your weight to one side During lunges maintain balance as you step onto the platform maintain means to keep steady functional fitness often includes movements requiring balance such as stepping up onto elevated surfaces maintain balance as

you step onto the platform our last batch of phrases relate to post-workout care recovery and cool down relax your muscles and let them Recover here relax means to release tension post exercise relaxation allows muscles to recover and grow stronger relax your muscles and let them recover our next phrase is Hydrate with water to Aid Muscle Recovery hydrate is a critical term in fitness meaning to drink enough fluids water supports muscle repair and prevents dehydration Hydrate with water to Aid Muscle Recovery roll out your calves using a foam roller roll out means to apply pressure using

a rolling motion foam rollers help massage muscles reducing soreness and tension roll out your calves using a foam roller ease into the stretch to avoid injury ease into means to move gradually stretching too quickly can cause strain so this phrase is a gentle Reminder ease into the stretch to avoid injury take deep breaths to help your heart rate return to normal take deep breaths means to inhale deeply and exhale slowly this technique calms the nervous system and AIDS recovery take deep breaths to help your heart rate return to normal well done you've completed this lesson

on 30 essential Fitness phrases by now you should feel more confident using these phrases in a gym during Training or even in casual conversations about exercise student members don't forget to download the comprehensive guide for this lesson from the membership tab it's packed with extra exercises to help you practice what you've learned today and don't go anywhere the next lesson coming up is all about gym equipment vocabulary so you'll be able to describe and use everything from dumbbells to treadmills like a pro remember you can use the Timestamps in the video description to review any

part of this lesson and if you found it helpful don't forget to like comment and subscribe to my channel for more practical English lessons our first piece of gym equipment is the treadmill a treadmill is a stationary exercise bike with a moving platform or belt that allows users to walk jog or run in place it is commonly used for cardiovascular workouts helping to improve stamina burn calories and Enhance overall Fitness treadmill let's move on to dumbbells these are handheld weights used for strength training exercises they come in various weights and sizes and are used to

Target specific muscle GR groups dumbbell similar to a dumbbell we have a barbell this is a long metal bar with weights attached to both ends it's commonly used in weightlifting and strength training exercises Barbell our next piece of equipment is the elliptical this can be also known as analytical trainer or cross trainer and it's a stationary cardio machine that simulates activities like stair climbing walking and running without causing excessive impact on joints elliptical moving on to the rowing machine this is an exercise machine that simulates the motion of rowing a boat it provides a full

body workout engaging muscles in the arms legs back and core Rowing machine a bench is a piece of gym equipment used for various strength training exercises it typically consists of a flat or inclin Surface where users can sit or lie down while performing exercises like bench presses dumbbell flies and lots more bench a mat or an exercise mat often referred to as Fitness or yoga mat is a padded cushioned and non-slip surface designed to provide comfort and support During various worker routines and stretching exercises mat a kettle bell is a cast iron weight with a

handle resembling a cattle with a spout it is used for dynamic and functional exercises that involve swinging lifting and moving the cattle Bell to engage multiple muscle groups and improve strength flexibility and coordination cattle Bell next up we have resistance bands these Are stretchable bands made of rubber or latex that provide resistance during strength training exercises they come in various resistant levels and can be used to Target specific muscle groups resistance bands a stationary bike also known as an exercise bike is a stationary cardio machine that mimics the motion of cycling it provides a low

impact work out that targets the lower body muscles stationary Bike our next term is the pull-up bar this is a horizontal bar that is often mounted to a wall or frame it is used for upper body strength exercises like pull-ups and chin-ups which primarily Target the muscles of the back shoulders and arms pullup bar a medicine ball is a heavy ball often made of rubber that is used for strength and conditioning exercises it can be lifted thrown or slammed to Engage various muscle groups and improve power and coordination medicine ball a leg press machine is

a gym equipment used for leg strength training users sit on a seat and push a weighted platform away from them using their legs it primarily targets the quadr steps hamstrings and glutes leg press machine and a cable machine is a piece of gym equipment that consists of adjustable cables and handles it allows Users to perform a wide range of exercises by adjusting the height angle and resistance of the cables cable machine a yoga block is a prop used in yoga practice to provides support and stability it is often used to modify yoga poses and stretches

especially for partitioners who need assistance in reaching the floor or achieving proper alignment yoga block a foam roller is a cylindrical Tool made of foam that is used for self myofascial release it is rolled along different muscle groups to alleviate muscle tension improve flexibility and enhance recovery foam roller a jump rope is a rope used for cardiovascular workouts and improving coordination it involves jumping over the Rope as it passes under your feet providing an effective and fun way to engage in aerobic exercise jump Rope our next term is the stair climber this is an exercise

machine that simulates stair climbing for cardiovascular fitness it provides a low impact workout that targets the lower body muscles stair climber let's move on to the squat rack this is a piece of gym equipment used for performing squats and other compound exercises it consists of upright posts with adjustable safety bars that support the the barbell during exercises squat Racks are essential for safely lifting heavy weights squat rack last but not least we have the punching bag this is a heavy bag made of durable material used for boxing and martial arts training it is punched kicked

and struck to practice techniques build strength and improve cardiovascular endurance punching bag let's dive straight into our first term cardiovascular the term cardiovascular Refers to anything related to the heart and blood vessels particularly the circulatory system it encompasses activities exercises and conditions that have an impact on the health and function of the heart and blood vessels cardiov vascular exercises specifically focus on activities that elevate the heart rate and increase blood circulation promoting cardiovascular health and endurance these exercises are crucial for Maintaining a strong heart improving lung capacity and enhancing overall Fitness so let's take a

look at some of the exercises recommended for cardiovascular activity and the first one is jogging jogging is a moderate intensity aerobic exercise that involves running at a steady comfortable Pace it's great for beginners and helps improve cardiovascular endurance over time running is a high impact aerobic exercise where you move at a faster Pace Than jogging it boosts lung capacity burns calories and enhances cardiovascular health let's move on to cycling cycling is a low impact exercise unlike running that can be done Outdoors or on stationary bikes it strengthens leg muscles improves stamina and provides an effective

cardiovascular workout one of my favorite exercises is swimming swimming is a full body workout that engages various muscle groups it's Gentle on joints and enhances lung capacity while improving heart health an exercise that reminds me of being a child is jump rope jumping rope is a fun and efficient way to raise your heart rate it enhances coordination strengthens calf muscles and offers a fantastic cardiovascular challenge another fun exercise is dancing dancing combines cardiovascular exercise with creativity it improves coordination balance and cardiovascular Endurance while making workouts really enjoyable rowing is a full body workout that targets

multiple muscle groups it's excellent for cardiovascular health muscle toning and calorie burning aerobics or aerobic exercise include movements like jumping jacks side steps and kicks they enhance heart and lung function while increasing overall stamina our final cardiovascular Activity is kickboxing kickboxing combines cardio and strength training it improves cardiovascular fitness coordination and helps in stress relief let's begin by looking at some verbs rela to fitness and exercise and our first verb is the verb to exercise repeat after me two exercise and the definition mission is to engage in physical activity to sustain or improve health and

Fitness let's have a look at this verb in action this example is in the present simple tense she exercises twice a week repeat after me she exercises twice a week our next example with this verb is in the past simple tense he exercised last week in the gym repeat after me he exercised last week in the [Music] gym our next example is in the future simple tense she will exercise tomorrow In the park repeat after me she will exercise tomorrow in the park our next verb is a very common activity in exercise to jog repeat

after me to jog and the definition is to run at a steady gentle Pace especially on a regular basis as a form of physical exercise she jogged last week in the sun she jogged last week in the Sun [Music] Let's move on to our next verb to cycle repeat after me to cycle and the definition is to ride a bicycle our first example sentence is in the present simple tense he Cycles three times a week repeat after me he Cycles three times a week our next example is in the past simple tense he cycled in

the mountains last week he cycled in the mountains last Week and in the future simple tense he will cycle his bike next week repeat after me he will cycle his bike next [Music] weak our next verb is to stretch repeat after me to stretch and the definition is to straighten or extend one's body or a part of one's body to its full length and we do this before we exercise our first sentence example is in the present simple he stretches before his r Repeat after me he stretches before his run and in the past simple

he stretched before he exercised he stretched before he exercised now it's time to have a look at some nouns which are associated with fitness and exercise the first noun we will look at is the treadmill treadmill let's use it in a sentence with one of our verbs Jack jogs on the treadmill repeat after me Jack jogs on The treadmill our next noun is a place the gym repeat after me gy our example sentences they meet at the gym they meet at the [Music] gym our next noun is Waits repeat after me weights and our example

sentences I use the weights to exercise our next n is Muscle repeat after me muscle and our example sentences exercise can build muscle exercise can build muscle our next noun is an activity yoga repeat after me yoga and our example sentences yoga can be very relaxing yoga can be very relaxing now it's time for the final part of our video adjectives and let's use these adjectives along with the other words we've learned to create Longer sentences the first adjective we will look at is muscular repeat after me muscular and our example sentence is sha exercises

with weights and is becoming very muscular Shawn exercises with weights and is becoming very [Music] muscular our next adjective is sweaty repeat after me Sweaty it is common for the body to get sweaty after exercising it is common for the body to get sweaty after exercising our last adjective for this video is tired repeat after me tired Joel was very tired after using the treadmill and lifting weights Joel was very tired after using the treadmill and lifting weights [Music] professional English student members can Access a handy guide for this lesson in the membership tab it

includes everything from today's video plus exercises like my AI generated homework to help you practice and remember what you learn here's how the lesson will work I'll give you the most commonly used term for the injury then we'll go over the proper medical name next I'll explain the condition with a clear concise definition you'll also see Visuals to help you fully understand the term finally we'll look at an example sentence using natural collocations so you'll learn the right way to talk about these injuries in a real life medical setting all right then let's get started

our first condition is a broken bone the medical term for this is a fracture let's take a look at our first definition a broken bone or fracture is a break in a bone which may be minor like a hairline fracture or severe like A compound fracture and let's take a look at our example sentence the X-ray confirmed that he has a fractured wrist and he'll need a cast let's move on to dislocated shoulder and the medical term is quite similar shoulder dislocation our definition is when the Oprah arm bone or the humoris comes out of

its socket our example sentence he fell off his bike and Dislocated his shoulder requiring immediate treatment third on our list is a sprained ankle also referred to as an ankle sprain this is defined as a stretched or torn ligament in the ankle she Twisted her foot while running and now has a sprained ankle let's move on to pulled muscle this can also be referred to as muscle strain or strained Muscle it is an overstretching or tearing of muscle fibers let's take a look at our example sentence he lifted a heavy box and ended up with

a strained back muscle our fifth term is bruise the medical term for this is contusion the definition is a bleeding under the skin due to a blunt injury after falling on the stairs she developed a large bruise on her thigh our next condition is a swollen Knee in medical terminology this is known as a knee effusion it is a fluid buildup in or around the knee joint due to injury or inflammation his knee is swollen after the accident and the doctor suspects ligament damage let's move on to a torn ligament you can tear a ligament

in lots of different places one common type is known as an ACL tear it is a tear in the ACL which of Course is a ligament in the knee our example sentences the footballer will was sidelined for months after an ACL tear let's move on to torn cartilage there is cartilage in different parts of the body one common type of torn cartilage is a meniscus tear this is damaged to the cartilage in the knee often caused by twisting he needed surgery to repair a torn Meniscus our ninth term is a cracked rib in medical terminology

it would be known as a rib fracture this is a break or crack in one of the ribs usually caused by trauma she has a cracked rib from the car accident but it will heal on its own let's move on to frozen shoulder also known in medical terms as adhesive capsulitis this is a stiffness and pain in the shoulder joint leading to limited movement let's take a look at our Example he developed frozen shoulder after months of inactivity our next condition is sports related a tennis elbow also known as lateral epicondilitis it is an inflammation

of the tendons in the elbow due to overuse his doctor diagnosed him with tennis elbow from repetitive lifting a similar condition is golfer's elbow this is known as medial epicondilitis and it is an inflammation Of the tendons on the inside of the elbow let's take a look at our example sentence the patient complained of pain due to golfer's elbow we are already on our 13th term which is a slipped dis in medical terms this would be known as a herniated disc and it describes a spinal disc that is moved out of place pressing on nerves

he has a herniated disc causing severe back pain next up we have Whiplash this is also known as survical strain it describes a neck injury caused by sudden back and forth MO often from car accidents after the car crash she suffered from Whiplash let's move on to concussion in medical terms this could be called a mild traumatic brain injury or an mtbi this is a temporary loss of brain function due to a head injury let's take a look at our Example the boxer was taken to the hospital hospital with a concussion a common injury is

a black eye also known in medical terms as a periorbital hematoma this is a bruising around the eye due to impact he got a black eye after being hit in the face our 17th condition is a burst appendix in medical terms it might be called a ruptured appendix This is a life-threatening condition where the appendix bursts leading to infection she was rushed to surgery for a ruptured appendix let's move on to collapsed lung medically known as pneumothorax this is where air leaks into the chest cavity causing the lung to collapse a severe injury caused a

collapsed lung requiring immediate treatment next we have a gunshot Wound in medical terms it might be called a ballistic trauma and of course this is an injury or a wound caused by a bullet or firearm the patient arrived with a gunshot wound to the shoulder a deep cut is another condition also known in medical terms as a laceration this is a deep tear or cut in the skin the kitchen knife accident left him with a deep laceration on his Hand let's move on to a burn or in medical terms a thermal burn this is damaged

to the skin caused by heat fire or chemicals the chef suffered a second degree burn from boiling water similar condition is sunburn this is also known as radiation burn and this is skin damage caused by excessive UV exposure after a date the beach would had sunscreen she got severe Sunburn our next condition is the opposite of sunburn frostbite and Frostbite is what it would be known as in medical terms this is tissue damage caused by extreme cold leading to numbness and discoloration let's take a look at our example the hiker developed frostbite on his fingers

after being stuck in the snow let's move on to a nose bleed in medical terms Epistaxis this is bleeding from the nose due to injury or dry air he had a nose bleed after getting hit in the face during the game next up we have knocked out tooth known medically as an avulsed tooth and this is where a tooth has become completely dislodged from its socket the boxer had a knocked out tooth and needed immediate dental care another common dental condition is a chipped tooth known medically as a Dental fracture this describes a small break

or crack in a tooth she bit into a hard Candi and ended up with a chipped tooth condition number 27 is a split lip in medical terms it's known as a lip laceration and this describes a deep cut or tear in the lip he fell off his bike and ended up with a split lip next up we have Stab Wound this can be known medically as a penetrating trauma and describes a deep wound caused by a sharp object our example is is the paramedics treated a patient with a stab wound to the abdomen let's move

on to punctured lung this can also be called a traumatic pneumothorax it describes a lung injury where air leaks into the chest cavity the patient had a punctured lung due to a fractured Rib we are already at number 30 internal bleeding in medical terms this would be called a hemorrhage and it defines bleeding inside the body often due to trauma let's take a look at our example the car crash victim showed signs of internal bleeding and needed surgery next up we have a swollen lip in medical terms this would be called a lip edema it

describes a swelling of the lips due to something like an injury or An allergy after the allergic reaction his lip was swollen and painful next we have sprained wrist or a wrist sprain this is a stretched or torn ligament in the wrist she slipped on ice and ended up with a sprained wrist a jammed finger can also be called a finger sprain this is an injury to the ligaments in the finger Ju to impact he jammed his finger playing Basketball and now it's swollen and stiff let's move on to the nicely named turf toe better

known in medical circles as metatarsal fangel joint sprain this describes a sprain of the big toe it's common in athletes and our example sentence is the footballer was sidelined with turf toe after a rough tackle our next condition is one I have suffered with myself shin Splints medically it is known as medial tibial stress syndrome it describes a pain along the shin bone due to overuse the new Runner develop shin splints from training too hard an Achilles tendon tear is also known as an Achilles tendon rupture it describes a complete tear of the aill tendon

which connects the calf to the heel he collapsed in pain after an Achilles tendon rupture during a sprint number 37 is a rotator C tear Also known as a rotator cuff injury it describes a tear in the muscles or tendance of the shoulder the swimmer was diagnosed with a rotator K tear and needed physical therapy let's move on to a boxer's fracture in medical terms a fifth metacarpal fracture this is a fracture of the hand bones often caused by punching a hard object he broke his hand in a fight and was diagnosed with the boxer's

Fracture next up we have groin strain also known as adductor muscle strain this describes an over stretching or tearing of the muscles in the groin area let's take a look at our example he had to stop playing due to a groin strain let's move on to blister this can also be known as a friction blister it is a fluid filled bubble on the skin caused by friction or Burns she developed blisters on her feet From wearing new shoes the term bedor is can also be referred to as pressure ulcers these are skin wounds caused by

prolonged pressure common in immobile patients the nurse treated the elderly patients bed sores with special dressings next we have ear barot trauma in medical terms this would be known as barotitis media it describes damage to the ear due to sudden pressure changes he experienced ear Barat trauma while Scuba diving our next term is dehydration in medical terms it can also be known as hypohydration and of course this is a condition where the body loses too much fluid the marathon runner suffered from severe dehydration our next type of injury is an electric shock you might hear

this referred to as as an electrical burn or Electrocution and it's defined as an injury caused by contact with electricity let's take a look at our example the worker was rushed to the hospital after an electric shock condition number 45 is a broken nose also known as a nasal fracture this is a break or crack in the bones of the nose often caused by impact the rugby player suffered a broken nose after a head Collision let's move on to a hip Fracture in medical terms a femoral neck fracture and this describes a break in the

upper part of the thigh bone the elderly woman needed surgery after a hip fracture compartment syndrome or acute compartment syndrome describes pressure in a muscle area cutting off circulation let's take a look at our example the patient needed emergency surgery for compartment syndrome our next injury is an eye Scratch in medical terms this could be known as a corneal abrasion it describes a scratch on the eye surface causing pain and redness the doctor prescribed eye drops for his corneal abrasion number 49 is a blood clot the there are lots of different types of blood clot

today we'll cover deep vein thrombosis or DVT DVT is a clot in a deep vein usually in the legs he was diagnosed with deep vein Thrombosis after a long flight our final condition is seizure injury known as a postictal injury in medical terms this is a trauma caused by uncontrolled body movements during a seizure let's take a look at our final example he bit his tongue due to a seizure injury and required Medical Care