this call may be recorded for quality assurance and training purposes Legends this is Andrew um hi this is Nancy beis I'm just I'm trying to get a hold of anybody there over two hours ago my insurance company called you and you approved my insurance you're in there they um system and no one's called me you're supposed to calling me about being admitted impatient and I haven't heard anything from anybody for hours okay um you see Nancy B Nancy bars okay how do you spell your last name b e r s I live in CL I
live in rock it's going to take me two hours to get Here Am my phone's going to bring me I and I mean he's got to come over and get things ready for me after you do an assessment on the phone what are we waiting for they didn't call you back it's been two hours and no one has called me why because it's I don't think that our missions team isn't in this late so what I have to when do I have to wait till um did you speak to somebody in admissions no I called
them and they nobody answered they had to leave a message so I just pressed somebody and the three because I wanted to speak with somebody all right I got your name and number I'm gonna have somebody call you okay when as soon as I can post it and our admissions team can get a hold of you well when is that going to be tonight or tomorrow it'll probably be in the morning oh or I could I haven't slept for over a week I'm sorry I am miserable especially in the morning it's when it's the worst
if you have hallucinations I am notated I can't eat I'm all hot cold and sweaty and chopping wet and notated and I can't eat or drink all right I'm gonna I'm gonna get with my supervisor right now and and give it your name and number all right just hang in there he told my insurance company you were going to call me right away away what is right away a day later right away is it an hour it's a process I'll get right with you and get you here and get you admitted I got your name
and number all right you have my name number I have your name and number right here and I'm going to take a picture of it and send it to our admissions team okay you just you said they're not there though I'm gonna post it in our team's thread and I'm gonna go talk to my lead right he's gonna hang in there all right okay thank you it's gonna be all right just hang in there okay maybe try like a cold shower or something all right all I've been doing is taking showers because I'm so hot
sweaty and cold and sweaty and I can even wear clothes I have the door wide open and a b going and it's GNA be all right I'm G to see what I can do here okay okay all right thank you than H by okay bye
