Marshall Rosenberg - Nonviolent Communication Online Training Course

[Music] [Music] nonviolent communication involves four pieces of information that help us to say what's alive in us these four things are alive in all human beings so there are no way ways of communicating that make us feel different than others but share our commonality these four are first of all to say what we're observing at this moment what we have perceived happening or what have we we heard what are we seeing but this is measurable it's clearly what we're observing next to go inside and say how we feel what emotions we are experiencing and the

third thing that's connected to the feelings are our needs when our needs are being met we feel feelings that are very precious when our needs are not getting met we can experience feelings which are very painful and then the fourth ingredient is a clear request of what we would like others to do that would enrich our lives and we want to make it clear that these are a request and not a [Music] demand