How to Design The Perfect Onboarding Process

hi everybody my name is Marie I'm a customer success manager here at Exim Oh in this video we want to provide you with some best practices for creating onboarding processes for your new employees but before we go into the details I just want to briefly state why you should even make onboarding processes first of all it's about making your new employees feel welcome on the first day of their new job then it's about building company culture where everybody feels part of the group and lastly it's about getting your employees up to speed and shorten the

time for them to perform what we have experienced is that onboarding processes can take many shapes and forms and there is no one-size-fits-all so what we will be focusing on is just some best practice examples and flow that you can set up and that you can put all of your own processes and all of your own tasks into for the pre-boarding face which would be the face from a person is hired until they have their first stage we recommend you focus on these three key points first of all send your new employee a welcome message

building the excitement that they are hired let them know that you are really excited to see them in a few weeks secondly think about introducing the team before the new employees first name often when you start a new job it involves meeting a lot of new people so even before they start you could maybe shoot a video message where everybody in the team introduces themselves and then there will be some faces that you recognize on your first day a third point that we want you to consider is equipping your new employees with some practical information

before the first day and maybe assigning them a buddy that can help them get around and get to know the new place also think about providing them with a schedule so they know when to meet who will greet them what is going to happen on the first days at the new job we're now at the point where your new employees first day has finally arrived this also means that we are moving from the pre boring face into the actual onboarding face first up is planning a nice first day for your new employee this would entail

meeting all the new colleagues maybe have their buddy showed them around the company keeping them at or let them know where to get coffee where to get the computer fixed if it's broken all of the inner workings of your new workplace step two in your onboarding program would be to help your employee set everything up get them their computer and the phone and everything else they need to do the job also think about starting some initial training of the employees at this point in time where they learn all the overall processes everything they need to

know before you move on to the more in-depth training the in-depth training might be the most important step in your entire onboarding process because this is where your new employee learns everything they need to know in order to be successful in their specific roles when it comes to in-depth training think about making me as blended learning so that not everything I need to learn happens in a classroom and not everything happens online think about mixing it up a bit and maybe adding some gaming flight training as well so this was our take on what an

onboarding flow could look like in summary here are some key points worth remembering first of all split up your training so you don't throw everything at the new employee at once but you divide it into snackable pieces then prefault is key make sure you start communicating to your employees even before they have the first day continues one-on-ones it's not something that we have talked about here but it's really important that you have regular check-ins with new employees and finally assign a coding buddy because this is an easy way to make someone feel comfortable at their

new job thanks for watching I hope you found it interesting and useful for your onboarding flow [Music]