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Privacy Policy

Last updated: December 28, 2025

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Information We CollectHow We Use DataData SharingCookiesSecurityYour Rights

At Scribe, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video transcript extraction service.

Information We Collect

Personal Information

  • Email address (when you create an account)
  • Name (optional, for personalization)
  • Payment information (processed securely by Stripe)

Usage Information

  • Video IDs you request transcripts for
  • Transcripts generated and saved to your account
  • Device type, browser, and IP address (for security)

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our transcript extraction service
  • Process your subscription and payments
  • Store and organize your saved transcripts
  • Send important service updates and notifications
  • Improve our service and user experience
  • Detect and prevent fraud or abuse

Data Sharing & Third Parties

We do NOT sell your personal information

We may share your information with:

  • Stripe: For secure payment processing
  • Google Analytics: For understanding service usage (anonymized)
  • Cloud providers: For hosting and data storage

We may also disclose information if required by law or to protect our rights and safety.

Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you signed in to your account
  • Remember your preferences (like dark mode)
  • Analyze how our service is used

You can control cookies through your browser settings. Note that disabling cookies may affect some features.

Data Security

We implement industry-standard security measures including:

SSL/TLS encryption
Secure password hashing
Regular security audits
Encrypted data storage

While we take reasonable precautions, no method of transmission over the Internet is 100% secure.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Correct: Update or correct inaccurate information
  • Delete: Request deletion of your account and data
  • Portability: Receive your data in a portable format

To exercise these rights, please contact us at [email protected].

Children's Privacy

Scribe is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Questions About Privacy?

If you have any questions about this Privacy Policy or how we handle your data, please reach out.

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