recording now and that we can go ahead and get things kicked off here so hello and welcome to uh intervisions fall 2021 cloud strategy summit my name is christopher cruz and i'm the director of cloud marketing here at intervision and uh good morning or good afternoon depending on where you're joining us from uh it's uh it's great to see this diversity of where everybody's uh coming in from and before i get into any of the formalities of the day and the introductions i do want to extend a very sincere thank you not only from myself
and my fellow marketing team but from the entire intervision family we want to say thank you for taking time out of your day to join this event you know i know things are particularly busy with the end of the year and there's lots of events and things happening across you know the industry and it just means a great deal to us that you take time out of your day to join and and hear what we have to say and i know you know many of our best and brightest here at intervision have worked very hard
on putting together some compelling content that i think you'll find insightful and we'd love to hear from you uh throughout the day on you know how how you feel the conversation is going and if you have feedback at the end you know please reach out to us and let us know how we're doing but it does mean a great deal to us and we really really appreciate you joining it's also very exciting to see last i checked the data we were at a few hundred registrations and uh a great deal about half of those folks
our return guests from our previous cloud strategy summit uh back in the spring and you know i see that as a sign that what we're doing here with strategy summit is is driving some value for you and that it's interesting compelling enough for you to want to return and be part of these conversations so you know it's a sign that that we're on the right track here with strategy summit and i i very sincerely look forward to the time when we can start doing these events in person again you know across our locations across the
country and so i could thank each and every one of you uh personally for for taking time out of your day to join us so you're gonna hear a lot more about innervision and what it is we do but for those of you who are not aware innervision is a strategic service provider with over 25 years of experience helping it leaders business leaders like yourself realize meaningful and measurable business outcomes through a comprehensive portfolio of technology services and solutions and it's through our consultative approach working alongside you that we help determine the right technology for
your strategy the right premise to host that technology in and perhaps most importantly the right delivery model to help you recognize those meaningful and measurable business outcomes without unsu wanted surprises uh and mitigating risk wherever possible and really at intervision you know it's our our mission to help you run more efficiently grow more effectively and in many cases transform the way you do business and it's no surprise right most of that really truly transformational work that's happening out there in the market today both across our clients and across the market in general is is happening
either in the cloud or tangentially to the cloud and that's really why we've continued to refine our focus on being able to support our clients throughout that entire cloud adoption journey right whether you're just getting things started you're building your strategy or you're very mature and you're looking for someone to come in and help you further modernize go completely serverless or optimize costs just as some examples of ways that we're helping clients that are maybe a little bit further in that process so you know speaking of cloud and transformation that's really what brings us to
our session today i don't know for those of you who remember the the last strategy summit we really tried to model it on what we saw as sort of a typical cloud adoption journey where you start with the strategy you get into the migration and then you move on to operations and optimization but not every not every strategy starts that way not every cloud adoption journey looks just like that so what we try to do at the session today is is really focus more on outcomes right at the end of the day cloud is just
a technology it's just a tool it is perhaps you know arguably unprecedented in terms of its capabilities but it's really about how you leverage that tool to drive outcomes so whether we're speaking to one of our client guests today or if it's one of our key subject matter experts really the conversation is going to be centered around different outcomes driving different and important business outcomes and the approach and and what that process looks like as opposed to you know what you would say is a typical cloud adoption journey we've got a very dense schedule lots
of smart folks speaking so i'm going to try to be as quick as possible so we let the really smart guys get on the the call here but uh definitely excited about what we've got going on and at the end of the day i'll be doing a raffle for um some amazon echo shows uh pretty cool piece of tech and so uh you'll want to stick around and uh and take part in that raffle for for all of our attendees so we've got some great guests here today and and first and foremost i want to
call out you know our two client guest speakers that have joined us today matt fields from omron and leo martin from from redux matt will be joining here in just a few uh minutes he's uh he had another um thing he was tied up with but he's gonna get on and join in the conversation but it always means a great deal to us to have our clients join these conversations and you know for me as a marketer a big part of my job is to listen right to better understand um what our customers needs are
and where they're going and and try to connect the dots between what all far talented people can do to help them so it's a it's always exciting to hear directly from our clients but we've also got a range of extremely talented and bright people from inner vision to speak to areas that they are you know most equipped as subject matter experts to talk a little bit more about cloud adoption and the various paths that folks can take to again drive those really transformational and critical business outcomes so i with all that said i have the
distinct pleasure of introducing our new ceo jonathan lerner jonathan lerner comes to intervision with decades of experience leading organizations with a customer first approach i don't think i've been on a single call with jonathan where he hasn't brought up the customer first right it's all centered on delivering that value to the customer at his most previous role before intervision jonathan jonathan served as president at the public company t-tech holdings which was singularly focused on that customer experience side of uh of the business and he's bringing that focus to help innervision build on this the foundation
we have as a leading strategic service provider and really drive forward that goal of supporting our clients at every phase of their cloud adoption journey and he's only been with the company since october but i can honestly say we're already starting to see really measurable uh improvements in the way that we are you know helping our clients along their cloud adoption journey so jonathan it's a real pleasure to have you here today i'm very excited to hear you share a little bit about you know inner vision where we are and where we're going uh with
you at the helm so i'm going to turn things over to you jonathan you just let me know when you need me to advance slides perfect chris thank you it's a long introduction i am customer very customer-centric uh there's no doubt hopefully that'll come across today in our conversations and a reminder you're you're welcome and encouraged to leverage the chat today but first i'll add my good morning and my good afternoon depending on your time zone to everybody and thank first of all the panelists and our customer guests as mentioned i think it's fantastic that
we've earned your trust to the point where you want to speak on behalf of the work we're doing with you and for you again i'm jonathan lerner i'm the president and ceo of intervision uh just cross day 60 so i'm thrilled to be able to bring you uh again this engaging content around what many of us are experiencing and what we're we're actually doing in um trying to drive measurable meaningful impact to our customers our clients our citizens our patients throughout our our customers and and i hope is is a worthwhile investment of your time
i'll begin by opening with um some trend information what we've seen this year in cloud adoption based on client conversations analyst insights and as well our own itc suite survey data so let's dive right in and as chris said we'll we'll get to the meat of you know some thought provoking conversations and some use cases simply put folks organizations that have realized the cloud first strategy are performing better than those that have not whether it's driven by responses to covet or the ability to meet customers where they are gartner for instance predicts that this trend
will continue and it will be reflected in results in revenue growth with the rise in flexible and hybrid working patterns traditional office centric organizations have evolved and are evolving by choice or by need into distributed enterprises uh they're comprised of geographically dispersed workers we all know the impact you were either disrupted or you got a jump when your employees needed to realize what working from home meant as covet hit us all this requires that cios have to make major technical and service changes to deliver you know frictionless work experiences but there's an additional impact on
business models as chris started to introduce and gartner agrees they say that for every organization from retail education their delivery model has to be reconfigured to embrace distributed services the world you know as an example the world didn't think about trying on clothes in a digital dressing room two years ago but cloud is also allowing organizations to drive innovation cycles through machine learning and ai across structured and unstructured data at rates we've just not ever seen before gartner expects that by 2023 75 of organizations that exploit distributed enterprise benefits will realize top line revenue growth
25 faster than their so it comes as no surprise to the folks on this webex that the responsibility for driving better customer better patient better citizen experience has moved up the list of key business impurities we're seeing the evolution of the service economy driving experience as a if not the sustainable customer advantage almost 75 of organizations pulled by forester have a board level member accountable for cx for customer experience and this is up from only 35 a year ago further about uh 55 have a cx dedicated executive owner already in place with that title of
cx cx transformation or digital transformation the key takeaway on this is that organizations need to be able to meet customers and employees where they are on the platforms they are most comfortable with and covet has only served to accelerate this motion as we've seen at the same time as more workloads are being migrated to the cloud cios are becoming acutely sensitive to the unique requirements of different business processes across a sample of fortune 1000 companies accenture found that an average of 3.4 public clouds and almost four private clouds are being deployed or tested now for
every organization and that allows them to tailor their cloud capabilities to the unique and differentiated cloud requirements of the business however in their most recent survey gartner found that quote almost a third of organizations report that they've been moderately to highly unsuccessful or ineffectively implementing cloud-based solutions over the past three years the pervasiveness of multi-cloud strategy means organizations need support choosing implementing and then managing and running the right cloud platforms for their applications what does this tell us well it tells me that you're voting that the cloud is the path forward organizations are embracing a
multi-cloud hybrid cloud strategy to for instance avoid lock-in and to ensure that they migrate the right workloads and the right applications to the right cloud our clients are increasingly turning to us the inner vision to help them consider options in making those decisions and to support modernizing their workloads while mitigating their migration rings across public and private clouds let's go one ahead so how is this um allowing innervision help well we've seen that the cloud skills gap is very real based on our own internal survey data and gartner's research that's cited here cloud expertise is
the key factor slowing down journeys to the benefits that we all see in the cloud our clients turn to us to innervision to help them address these gaps through our portfolio of managed and professional services and with the support of our tremendous people cloud talent is frankly in a word expensive and it's in extremely high demand skills are often hard to attract and to retain our clients are looking to intervene to help support addressing experience gaps and to ensure their case for change around road mapping their cloud strategies delivers on the promise and allows them
to meet their id and their business goals so let's let's go forward chris here i'll share the good news um it's that we're growing and evolving our services to continue to support our clients cloud journeys um yeah so we've been we've been busy organically and inorganically investing and growing our capabilities to deliver transformative business outcomes across the cloud providers and their ecosystems in platform and in infrastructure as a service for instance our most recent acquisition of northern virginia-based cycom extends our expertise to address today's cloud first and security conscious it marketplace with deep microsoft azure
and managed security experience coupling this with our deep expertise and our premier consulting partner credentials in amazon web services aws as well as private cloud means that we can help clients like glove escort to the right workloads and move those to the right cloud with the least amount of risk associated with that change later today you'll hear firsthand from our value client redux on how cycom is helping them modernize and azure through our microsoft gold partner credentials and our great talented people again we believe that a commitment to providing customer choice puts us in a
leadership position to best serve our customers and the new growth we are targeting across several market segments in the regulated industries and across public sector um go forward one if you would chris thanks we're we're extremely proud that we've evolved from being a regional bar to a national strategic service provider of channel and solution choice be it on-prem public private cloud the right channel that you decide and navigate we've expanded our region of the mid-atlantic through scicom as i mentioned and we're aggressively looking to deliver the same speed scale and reach needed to preserve our
our high level of localized service that you rely on from us for the last two and a half decades look we've built a brand that is known for delivering excellence for 25 years customers continue to choose to partner with innervision for our deep expertise across cloud platforms and data centers allowing us to accelerate the time to value of the cloud and to mitigate the risk by guiding our clients and their adoption strategies and our managed service offerings provide clients with options for securely running and maintaining those solutions all right last slide and then we'll move
on to uh to really some some meat and content with dustin but uh in the end as you review our calls and our credentials um it's always about providing meaningful and measurable business outcomes for our clients so through the next couple of hours today you'll hear client testimonials how innervision is helping organizations achieve those you'll you're also going to hear real world use cases from our key subject matter experts across a range of service areas i personally look forward to an engaging day with all of you and a thought provoking and inspiring conversations that with
you across the next few hours with that thank you um to the participants to our panelists and to you as guests for sharing a few hours of your business day with us let me hand it back to chris for an introduction of our our field cto dustin millberg and his content on balancing that that teeter-totter between quality cost and security in the cloud chris
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