welcome back I'm Berard Mah author of over 20 best-selling books on future Trends including generative AI in practice and AI strategy today we're diving into something incredibly exciting how shopping is about to change forever in 2025 and trust me what's coming is absolutely fascinating first up forget everything you know about personalized shopping we are entering an era where AI doesn't just know what you want it predicts what you will need before you do imagine taking a photo of your fridge and your supermarket app instantly creates a goury meal plan that's happening right now at Albert
Hine in the Netherlands another trend is that transparency is becoming the new currency consumers in 2025 don't just want to know the price they want to know the entire journey of their products smart r retailers are turning their supply chains into open books and it is paying off Big Time speaking of paying social commerce is exploding Tik Tok and Instagram aren't just places to scroll anymore this is where Gen X is doing their serious shopping and they trust live streamers and influencers more than traditional ads that's a game Cher for retail strategy now let's talk
about the pre-loved revolution ution an increasing amount of luxury brands are making secondhand shopping their first choice even giants like Ikea and Zara are jumping into the resale Market it's not just a trend it's the future of sustainable retail the retail Workforce is evolving too in 2025 store employees are becoming techsavvy experience orchestrators armed with AI tools and data Insight it's not about replacing jobs it's about upgrading them and sustainability it's no longer just a buzzword retailers are now tracking carbon Footprints as carefully as they track inventory some are even experimenting with climate responsive pricing
where the environmental impact affects the price tag what's truly exciting is how these Trends are converging AI sustainability in social commerce aren't just changing how we shop they're creating entirely new possibilities the Retail Landscape of 2025 isn't just about selling products it's about creating experiences that feel personal sustainable and seamlessly integrated in our digital lives thank you for watching and don't forget to like subscribe and hit that notification Bell for more updates on future Trends see you next time [Music]
